The administrators' need for "administrator access"
12 All of the information regarding the company's trading history and clients is held on four servers. The servers are located in London, New York, Tokyo and Cyprus and are all managed by a company registered in the United Kingdom, Beeks Financial Cloud Ltd. The servers are managed under a Master Services Agreement between the company and Beeks dated 2 February 2017.
13 The company and its clients trade on software platforms operated or hosted on the servers. They are referred to as the MT4 and MT5 platforms. The company uses the trading platforms under software license agreements with MetaQuotes Software Corporation which is registered in the Bahamas although it is said to be operating out of Cyprus.
14 In order to undertake their responsibilities and obligations as administrators, the administrators require complete access to the servers and platforms in order to ascertain the company's present and historical financial position. Such complete access is referred to as "administrator access". The person who has "administrator access" is able to see all the trading information on the relevant platforms and all of the data on the servers. That access also enables alteration of the data.
15 The evidence shows that USG Holdings and/or Mr Soe, its controller, has "administrator access" to the servers and the platforms.
16 USG Holdings and Mr Soe are represented by solicitors in Sydney, Juris Cor Legal. The solicitor there who appears to be responsible for the matter on behalf of USG Holdings and Mr Soe is Ms Siyu Zhang.
17 There has been extensive correspondence between solicitors acting for the administrators and Ms Zhang at Juris Cor Legal. The administrators have sought "administrator access", but that has been refused. All they have been granted is limited "manager access" to one platform and some servers. "Manager access" in substance allows sight of what the person with "administrator access" has allowed. The evidence indicates that such "manager access" that has been granted by USG Holdings and/or Mr Soe is restricted in such a way that much of the company information is not able to be seen.
18 The administrators have also been unable to obtain "administrator access" through the third-party providers of the servers and the platforms. The administrators believe that they have exhausted all avenues to obtain that access. Accordingly, they wish to issue directions to those third-party providers to shut down the servers and the platforms.
19 If complied with, the directions would effectively shut down all trading on the MT4 and MT5 platforms. An IT expert engaged by the administrators has advised that closing down the servers and the platforms is the only practical means by which to secure control over the company's records.
20 The administrators' concern is that if the situation remains unchanged, the administrators will be prevented from gaining access to the company's records, and/or that such records as they are able to access may be incomplete or falsified. That would prevent them obtaining an accurate understanding of the company's financial position, including as to its debtors and creditors.
21 The administrators are also concerned that if the present position remains unchanged, there is a substantial risk that USG Holdings, or another person not acting with the authority of the administrators, will erase or alter the company's records or transfer clients' trading accounts onto other platforms.
22 In the above regard, investigations by the administrators indicate that during the course of the administration USG Holdings has been purporting to transfer client accounts to a new operation in Vanuatu, which appears to have been established shortly before the company entered into voluntary administration.
23 Further, accumulated profits are reported to have decreased by nearly $58 million since 1 July 2020 and by about $6.8 million since 17 July 2020, when the administrators stopped all trades. The administrators have been unable to ascertain whether these decreases are due solely to trading by clients. Their staff have been informed by the Australian directors of the company that these decreases are too great to be explained simply by trading.
24 At the first meeting of creditors, the administrators were informed by some attendees that Mr Soe had sent circulars to some clients inviting them to transfer their accounts to a Vanuatu entity. Also, an unauthorised attempt was made on 21 July 2020 by someone as yet unidentified to direct the Commonwealth Bank of Australia to make payments out of bank accounts which hold client trust funds.
25 Also, by email on 26 July 2020, someone from an email address of USG Holdings gave instructions to Beeks. The instructions included that Beeks should not accept any instructions other than from certain identified email addresses, all of which appear to be email addresses of USG Holdings. The email however purported to be from the company. The email thus implicitly acknowledges that the relevant contractual relationship is between Beeks and the company, not USG Holdings.
26 On 28 July 2020, Beeks advised the administrators that Beeks itself had been prevented from accessing the data concerning the company on its own servers.
27 Juris Cor Legal advised that their clients, USG Holdings and Mr Soe, are not prepared to provide "administrator access" to the administrators because, they say, the relevant platforms are shared by companies within the group with the result that "administrator access" would allow access to information of clients who hold accounts with related companies in other jurisdictions and to close off those accounts. They say that in order to preserve confidentiality of clients' information and to protect the interests of clients and related companies, it is prudent to confer only "manager access" on the administrators.
28 However, in view of the relevant agreements with the service providers being with the company, it would appear that USG Holdings or Mr Soe could only have obtained "administrator access" through Mr Soe being a director of the company. The administrators say that they are not aware of any other head license arrangements for either the servers or the MT4 and MT5 platforms.
29 Also, the question of which clients are clients of the company and which are clients of "the group", or other companies in the group, is one that the administrators need to consider.
30 The administrators acknowledge that the course proposed by them, to close down the servers and the platforms, is not without risk. Those risks include the following.
31 First, there is potentially legal exposure arising from the interruption to trading on the MT4 and MT5 platforms. So long as the platforms are not operative, clients, and any entities using the company's software license, will be prevented from trading.
32 Second, there are clients of the company who have existing open positions which they wish to close out. If the proposed directions are complied with, they will be unable to do so on the platforms for so long as the platforms are offline. Because of the uncertainty arising from the quality of information available to the administrators, it is not clear how many clients might be affected. The administrators' position in relation to these contracts in an earlier application to the Court for directions was stated to be that the clients had been notified that they have until 7 August 2020 to close out their positions. Closing down the servers and platforms now would potentially prejudice clients who are acting on that information.
33 Third, there is a possibility that if the servers are turned off, data will inadvertently be lost.
34 Fourth, there is the possibility that the company will be pursued for breach of sublicensing agreements between the company and certain entities.
35 Given the grave consequences of remaining unable to access the company's records, the administrators consider the course proposed by them to be justified, notwithstanding the above risks.