[2021] QIRC 330
General information, not legal advice.
Queensland Industrial Relations Commission
2021-09-24
Merrell DP
Original judgment source is linked above.
PUBLIC SERVICE - EMPLOYEES AND SERVANTS OF THE CROWN GENERALLY - PUBLIC SERVICE APPEAL - appellant employed as a Custodial Correctional Officer - finding that appellant failed to report, and to report accurately, the use of force by a Custodial Supervisor against a prisoner - disciplinary action taken against appellant pursuant to s 188 of the Public Service Act 2008 - appeal by appellant against disciplinary findings and disciplinary action taken - whether disciplinary findings fair and reasonable - whether disciplinary action was fair and reasonable - disciplinary findings and disciplinary action taken fair and reasonable - decisions appealed against confirmed
Public Service Act 2008, s 187, s 188, s 197 and s 201
Aldrich v Ross [2000] QCA 501; (2001) 2 Qd R 23
Morison v State of Queensland (Department of Child Safety, Youth and Women) [2020] QIRC 203
Nesbit v Metro North Hospital and Health Service [2021] ICQ 005
Page v John Thompson and Lesley Dwyer, As Chief Executive Officer, West Moreton Hospital and Health Service [2014] QSC 252
Police Service Board v Morris [1985] HCA 9; (1985) 156 CLR 397
As public service employees we are required to ensure that our conduct meets the highest ethical standards when we are fulfilling our responsibilities.
d. meet our obligations to report suspected wrongdoing, including conduct not consistent with this Code.
Our role is to undertake our duties, and to give effect to the policies of the elected government, regardless of its political complexion.
Custodial Operations Practice Directive: Use of Force
Every officer that is directly involved in an incident where there has been a use of force must before proceeding off duty provide a written report to the General Manager detailing the nature of the force used in the reasons for the use of such force.; or in the alternative
• pursuant to s 187(1)(a) of the PS Act, Mr Borkowski had performed his duties carelessly, incompetently or inefficiently.
I am appealing the decision by my employer to substantiate Allegation 1 and also the disciplinary action imposed with respect to both Allegation 1 and Allegation 2 of the attached decision. I have attached a copy of the disciplinary decision.
The basis for the appeal is that my employer's decision to substantiate Allegation 1 that I failed to report suspected wrongdoing of another officer was not a fair or reasonable decision given the circumstances of the incident. This includes the speed at which the incident occurred and the inability to view the footage of the incident prior to completing my officer's report, to properly assess if I believed there was wrongdoing that should have been reported. The fact that the officer concerned [name of CS deleted] has subsequently been cleared of any criminal wrongdoing lends weight to my decision at the time not to report his conduct.
In relation to the disciplinary action imposed, namely a reduction in paypoint, I believe this penalty to be disproportionate to the conduct alleged. This is the case given I have 34 years of service, during which time I have never been subject to any disciplinary action. My impeccable work history has not been properly considered by the Department in determining an appropriate punishment.
I also submit that the penalty imposed is disproportionate having regard to the penalty imposed on other officers' involved in the incident. I understand that the penalty imposed on other officer's involved in the incident was a lesser penalty than what was imposed on me.
I also believe that the penalty fails consider the fact that whilst my officer's report was not detailed in the nature of the force used, it was completed in circumstances where the incident unfolded extremely quickly and I did not have the opportunity to view footage of the incident before completing my officer report. Had I been able to do so, I would have been in a position to detail what occurred with much more specificity.
The punishment imposed will result in severe financial consequences for me, with the financial impact being approximately $15,000.
In all the circumstances, the punishment is unfair and unreasonable.
12. Under the Code of Conduct, public service employees are required to report suspected wrongdoing. This is accepted by the Applicant, and he is aware of these obligations.
13. However, it is submitted that it was neither fair nor reasonable for the Respondent to conclude that the Applicant had failed to report [name of CS deleted] for suspected wrongdoing.
14. In the footage of the incident, it can be determined that [name of CS deleted] use of force was not reasonably necessary. This was accepted by the Applicant when interviewed by investigators in relation to the incident on 11 April 2019. Importantly, the interview that occurred on 11 April was the first time Mr Borkowski was able to view the footage of the incident.
15. It is common experience that human accounts of high adrenaline incidents such as use of force will, by nature, often include discrepancies and anomalies. The frailties of human recall in these circumstances are not unusual. The Applicant's failure to recall the incident with specificity should not derogate from the view that he is an honest, credible, and reliable officer.
16. The following factors are pertinent to the consideration of why the Applicant did not immediately report [name of CS deleted] for suspected wrongdoing:
17. The Applicant exercised caution in reporting any suspected wrongdoing, given the speed with which the incident unfolded, his inhibited recall of the incident, and the potential that the Applicant did not witness events or threats which [name of CS deleted] had observed, and which justified
[name of CS deleted] engaging with the prisoner. It was reasonable for the Applicant, in these circumstances, to report that [name of CS deleted] had used force, which automatically triggered an independent review of the incident under the COPD, where an independent party could review the incident using CCTV and all the reports gathered from the incident to determine any wrongdoing on the part of [name of CS deleted] (which is what occurred).
18. Had the Applicant had an opportunity to view the footage of the incident, it would have been clear to him that the force was not necessary or reasonable. Importantly, the Applicant has been informed that other officers were provided with the opportunity to view the footage before submitting supplementary officer's reports.
19. The allegation that the Applicant was guilty of misconduct by providing an inaccurate officer's report, implicitly required the Respondent to establish that the Applicant had intentionally completed an inaccurate officer's report to mislead or conceal the actual events that occurred.
20. Respectfully, this was not a conclusion open to the Respondent.
21. It is accepted that the COPD: Use of Force requires all officer's that are directly involved in an incident where there is a use of force to provide a written report detailing the nature of the use of force and the reasons for the use of such force.
22. Contained within the Officer's Report was the following:
...[Name of CS deleted] arrived and confronted the prisoner of the threats made to staff, then [name of prisoner deleted] spat in [name of CS deleted] face and at Supervisor [name of Supervisor deleted]. [name of CS deleted] pushed away the prisoner's head and engaged in the use of force. [Name of prisoner deleted] then yelled "I've got hep C and HIV" [name of CS deleted] left the room to wash his face..."
23. For the reasons outlined above, the Applicant had difficulty recalling the exact force used by [name of CS deleted]. It is reasonable to conclude that had the Applicant nevertheless tried to particularise the force used, and wrongly described the use of force employed by [name of CS deleted], he would have faced a similar allegation of providing an inaccurate officer's report.
24. It is submitted that expecting an officer to recall the specifics of an incident in granular detail is difficult when an event or incident unfolds quickly. Importantly, the Applicant did not intend to mislead the Respondent. The Applicant was aware that any use of force would be thoroughly investigated by the Respondent, who would have the benefit of the CCTV footage to assess the reasonableness of a use of force incident.
25. Notwithstanding the submission that the decision to substantiate the allegation was unsound, the Applicant also submits that if it is determined the decision to substantiate the allegation was justifiable, the following is relevant to whether the disciplinary action was fair and reasonable in the circumstances.
26. Whilst the paypoint reduction is for a period of 12 months, it should also be noted that the Applicant's progression back to his original classification level will be in accordance with the award. It will therefore take the Applicant at least two years to progress back to his original classification level, if at all, and he will suffer significant financial impacts as a result.
27. The financial impact is estimated to be more than $15,000 in year one alone, and approximately $2,874 in year two. The Applicant is currently 65 years of age and had intended to retire in this time, and due to the Defined Benefit under his Superannuation policy, he will suffer substantially more than this if he retires in the next two years, as intended. This is due to the Superannuation Defined Benefit being based on this annual income at the time of retirement.
28. The impact of the proposed penalty is therefore far more severe that [sic] what was likely intended by the Respondent when determining an appropriate punishment.
29. The Applicant has already suffered significant mental and emotional anguish arising out [sic] being under investigation and subject to a show cause process since April 2019. This is a period of more than two years which the Applicant has been required to deal with the precarious position of not knowing the outcome of the current investigation and associated disciplinary process. This has had a profound effect on the Applicant's mental wellbeing. This is not a matter which was considered by the Respondent when determining appropriate punishment.
30. The Applicant has been a CCO for more than 35 years. During this time, he has received no warnings, reprimands or been involved in any other disciplinary matters. When this was submitted to the Respondent during the show cause process, the Respondent concluded that it was 'extremely concerning that, although disciplinary findings of misconduct with respect to your conduct have been made against you, you continue to describe your work record as 'impeccable '". The Respondent erred in reaching this conclusion. The Respondent had been made aware that the Applicant intended to appeal the disciplinary finding of misconduct. The Respondent should have determined that more than three decades of exemplary service weighed against such serious disciplinary action. This is particularly the case given other officers involved in the incident received less severe punishments to the Applicant, presumably without the level of service and work history of the Applicant.
31. The penalty imposed amounts to serious disciplinary action as defined within the Public Service Act, and this will have everlasting effects on the Applicant's employment with QCS and any future employment she [sic] seeks with the Queensland Public Service.
[The CS] arrived and confronted the prisoner of the threats made to the staff, then [the prisoner] spat in [the CS's] face and at [another officer]. [The CS] pushed away the prisoners [sic] head and engaged in the use of force. [The prisoner] then Yelled [sic] "I've got hep C and HIV"...; and
19. The Penalty took into account the Appellant's submissions, and reflected the seriousness of the Allegations, It is critical that officer reports of all incidents, but particularly those involving a use of force, are accurate. The Corrective Services Act 2006 allows corrective services officers to use force on prisoners only if certain criteria are met, Therefore, situations where force is used must be able to be scrutinised. While CCTV footage was available in this instance, in some instances, it is not. If CCTV footage of the Incident was not available, the Appellant's officer report would not have been a reliable record for any consideration of the force used in the Incident.
20. When deciding to impose the Penalty, the Decision Maker considered various factors, including each of the factors contained in the Appellant's submissions.
21. While the Decision Maker considered the impact of the Penalty on the Appellant's financial circumstances, the Appellant did not raise his retirement plans or the effect the Penalty would have on his superannuation (New Information) during the disciplinary process. In the Respondent's submission:
22. In the Respondent's submission, disciplinary action less than the Penalty would not adequately reflect the seriousness of the Appellant's conduct.
The disciplinary findings decision was fair and reasonable
Every officer that is directly involved in an incident where there has been a use of force must before proceeding off duty provide a written report to the Chief Superintendent, General Manager detailing the nature of the force used and the reasons for the use of such force.
The discipline penalty decision was fair and reasonable
1. Pursuant to s 562C(1)(a) of the Industrial Relations Act 2016, the decisions appealed against are confirmed.
2. Pursuant to s 566(1)(b) of the Industrial Relations Act 2016, the stay of the discipline penalty decision appealed against, made on 20 July 2021, is revoked.
[1] Morison v State of Queensland (Department of Child Safety, Youth and Women) [2020] QIRC 203 ('Morison'), [4]‑[5] (Deputy President Merrell).
[5] Page v John Thompson and Lesley Dwyer, As Chief Executive Officer, West Moreton Hospital and Health Service [2014] QSC 252, [60] to [61] (Byrne SJA) as to the former, equivalent provisions in s 201 of the Public Service Act 2008.
[6] Nesbit v Metro North Hospital and Health Service [2021] ICQ 005, [99] (Davis J, President).
[7] Police Service Board v Morris [1985] HCA 9; (1985) 156 CLR 397, 412 (Brennan J).
[8] Aldrich v Ross [2000] QCA 501; (2001) 2 Qd R 235, [42] (Thomas J A, Pincus JA at [1] and Muir J at [53] agreeing).
Borkowski
State of Queensland
(2001) 2 Qd R 23
(1985) 156 CLR 397
(2001) 2 Qd R 235