austlii:nsw/NSWPIC/2025/325
General information, not legal advice.
NSWPIC
2025-07-08
Original judgment source is linked above.
Batakanwa v Allianz Australia Insurance Ltd [2025] NSWPIC 325
MOTOR ACCIDENTS - Motor Accident Injuries Act 2017; claims assessment dispute about the amount of damages to be paid to the claimant under and (4); claimant was standing outside his vehicle in the emergency lane of the motorway when he was struck by an unidentified motor vehicle; insurer admitted liability and no allegation of contributory negligence; claimant suffered fractured left fibula, severe lacerations to the left arm and psychological injuries; claimant is 41 years of age and is a slicing hand, machine operator and beef packer by profession; insurer conceded entitlement to non-economic loss; claim for non-economic loss, past and future economic loss and past and future loss of superannuation; Held - claimant is entitled to damages for non-economic loss, past and future economic loss and past and future superannuation.
Issued under s 7.36(1) of the Motor Accident Injuries Act 2017
Assessment of claim for damages made in accordance with s 7.36 of the Act
(a) non-economic loss.
(b) past economic loss.
(c) future economic loss.
(d) past superannuation, and
(e) future superannuation.
(a) what is the entitlement to damages for non-economic loss.
(b) to what extent if at all, have the claimant's injuries and ongoing disabilities resulted in the claimant suffering a diminution in his ability to earn an income from the date of the accident up until the present time and for the remainder of his working life, and
(c) what is the entitlement to damages which flow from the findings on the above issues.
- " My symptoms have not improved. I continued to experience constant anxiety and low self-esteem. I feel down a lot of the time.
- I have lost enjoyment in my life and will often avoid social events. I have lost a lot of friends since the accident.
- I used to really enjoy working, now, I will often have feelings of hopelessness and uncertainty as to what my future will hold. I used to take a lot of pride in my work and my support to my family. I am unable to provide for them now and I have to rely on my partner working.
- I have been experiencing memory loss since the accident. my partner needs to constantly remind me of things or send me reminder messages on the same day, for me to attend doctor appointments. I find it hard to read any articles on my phone or any paperwork. I cannot remember what is written on the first page. When I turn to the second page, I find that I focus in and out and I become frustrated and agitated. Even in completing this statement, I struggled and required the assistance of others.
- My relationship with my partner and daughter has become very strained, I spent a lot of my time alone I am very snappy with them, and I find I take a lot of my frustration on them, I got easily irritated by small things and yell at my partner and daughter.
- I always worked hard in my previous employment. My last employment was a heavy and demanding job which I managed well. There is no way I would have the physical ability or the brain power to perform this type of role at the present time.
- I would say my English level is standard.
- I have only worked in physical jobs doing manual handling."
- " Jean told me before the accident that he was planning to obtain a truck licence to drive trucks or buses and later joined the army.
- After the accident and because of Jean's injuries, he has been unable to pass the heavy vehicle driving test, his memory is poor and he is unable to focus on the test.
- Jean's mood is often low and depressed he has told me a number of times he feels useless because of his arm and leg he has low self-esteem.
- Jean and I often argue because of his memory loss and lack of concentration we would have discussions about our family arrangements and later forget what was discussed or agreed on he would get frustrated by this an often and [sic] me. This would cause a lot of tension in our relationship.
- Jean used to shower everyday but now he showers about once every two to three days he would just stay at home most of the time doing nothing really productive."
"• Pain stiffness and weakness of grip strength in the left arm.
"The claimant will need to be retrained. He was doing work in a meat packing company which would now be too heavy for him. Light to moderate manual tasks should be tolerable"
"Mr Batakanwa is very conscious of the scarring to his left arm. These scars are very obvious, and he therefore avoids wearing short sleeved shirts or T-shirts in public. This is to avoid any stares from passersby and comments from his peers when the scars are exposed. The wearing of long-sleeved shirts also protects him from the sun as these scars are also sensitive to sun exposure.
He complains particularly of the sensitivity of the scarring with itchiness as well as areas of pain within the multiple scarring. Mr Batakanwa also complains of not being able to lie on the left side when he is asleep due to the pain and irritation, if he does, so a result, he often wakes up at night to adjust his position in bed.
For relief of the itchiness and irritation as well as pain Mr Batakanwa would apply massage creams regularly throughout the day over the scarred region."
"I am pleased to hear that Jean is extremely happy with the result. His scars are flat and are less prominent and are softer. Unfortunately, Jean is still suffering from pain and persistent pruritus In the scars.
On examination Jean's scars are softer and flat. Today we have discussed ongoing conservative measures such as regular moisturiser and massage. It is possible Jean's scars will benefit from revision in the future. However, I would like to leave this several more months before considering this"
"Mr Batakanwa had a car accident on 17 February 2023 resulting in significant musculoskeletal issues including a broken leg, requiring 6 to 8 weeks in a cast, an arm injury requiring surgery and a three-day hospitalisation. In addition, Mr Batakanwa had a diagnosis of PTSD related to the car accident and presents with significant symptoms of depression.
Mr Batakanwa reported that his mood is often angry (angry outbursts) and depressed. He reported low motivation and fatigue. Mr Batakanwa reported memory issues since the car accident, including forgetting passwords and emails. He described dissociative experiences, including feeling physically present but mentally absent. The client reported daily alcohol use of 3 to 4 drinks per day on average, stating that alcohol helps him feel more present and able to focus. He also mentioned drinking 2 to 3 times per week in the morning before leaving his home. He reported a strained relationship with his partner, due to the mental health symptoms he experiences. He reported difficulty parenting his four-year-old daughter and engaging in play due to functional limitations from physical injuries.
Mr Batakanwa reported that impact of the car accident had resulted in an inability to work. Prior to the accident, the client was planning to become a truck driver but now feels unable to pursue this goal due to the accident."
"As a result of the above mentioned traumatic motor vehicle accident, Mr Batakanwa, experienced deterioration in his mental state characterised by nightmares flashbacks and distressing memories about the traumatic accident, physical and emotional symptoms of anxiety and panic, hypervigilance (particularly when inside vehicles) heightened startle reaction, irritability, agitation, avoidance of trauma related reminders,( including avoidance of motorways ) low mood, social withdrawal, reduced motivation, reduced energy, reduced enjoyment in activities, sleep disturbance with poor sleep maintenance and weight loss of approximately 5kg. He also struggled with impaired attention, impaired concentration, impaired memory, feelings of hopelessness and worthlessness, passive suicidal ideations, loss of self-confidence, loss of self-esteem, loss of self-identity and difficulties with trust in interpersonal relationships",
He opined the claimant's cognition had evidence of impairment in attention, concentration and memory. He had appropriate insight and judgement. In relation to prognosis, he stated the following on page 5 of his report:
"Mr Batakanwa's progress is guarded. He continues to suffer from pervasive symptoms of trauma, depression and anxiety, which have a profoundly negative impact on his social occupational and other important here is a functioning. Unless there is significant improvement in his physical injuries and chronic pain, which seems unlikely given the trajectory of his physical health recovery to date. His mental health difficulties are likely to persist for the foreseeable future."
"Mr Batakanwa, was not working at the time of the subject accident as he was caring for his daughter. He has not been able to function at his pre accident level due to the ongoing impact of his psychiatric/psychological injury on his mood regulation, motivation, energy, sleep patterns, appetite, attention, concentration, memory, ability to tolerate stress and pressure, coping mechanisms, self-confidence, self-esteem, self-identity, and trust in interpersonal relationships.
When considering his age, educational qualifications, training, experience, employment skills and individual characteristics, Mr Batakanwa is not presently able to undertake any occupations. Mr Batakanwa is not fit to work."
"When considering my most recent assessment of Mr Batakanwa, on 9 April 2025, the trajectory of his psychiatric/psychological condition since my previous assessment of him on 14 March 2024 and review of the additional documentation provided, it is my opinion that Mr Batakanwa does not have capacity for any employment in the foreseeable future. In order for Mr Batakanwa, to have capacity to work in any employment, he requires an intact mental state, intact cognition, intact ability to tolerate stress and pressure, intact coping mechanisms, intact self-confidence. intact self-esteem, and intact confidence in interpersonal relationships.
The subject injury has eroded his functioning in these domains
Despite engaging in psychiatric treatment and psychological treatment to date, which has included ongoing adherence with appropriate medication of which prazosin Is sedative in nature, Mr Batakanwa's psychiatric/ psychological condition had not improved to an extent to enable him to explore any realistic return to work goals. From a psychiatric perspective, this condition related and treatment related factors preclude him from having any capacity to work in the foreseeable future."
"Despite Mr Batakanwa was limited self-perceived improvement, his physical assessment details otherwise which continues to highlight the miscorrelation between his perceived and actual functional ability, Mr Batakanwa has improved his muscular strength and endurance exercises including pushing, pulling, waist to chest lifting, squatting and calf endurance ability.
Mr Batakanwa's certificate of capacity has increased recently to 8 hours per day five days per week however Mr Batakanwa is very adamant that he does not want to return to work until he is 100%. Education regarding a new vocational role has been provided however Mr Batakanwa wants to return to a physical job requiring standing for greater periods of time which at this stage he is unable to complete
Despite Mr Batakanwa ROM remaining relatively like that at the initial assessment, his muscular strength and endurance is have significantly improved. This then continues to raise the question of Mr Batakanwa was misconception of his current pain to his functional capacity. During the reviews, Mr Batakanwa was unaware of the weights he was lifting until he was told once the weight was mentioned, his negative pain beliefs increased. All these assessments completed did not increase his symptomology at a significant amount."
"The claimant's grip strength was recorded and said to be 22% below norm for the right hand and 48% below normal for the left hand there is no allegation of which the insurer is aware that the climate has injured his right hand no explanation has been given as to why his right-hand grip strength is reduced."
"As the last few sessions have been spent discussing the same task and expectations with no change in engagement with set exposure therapy tasks, it has been decided that treatment will cease. Jean Paul may benefit from seeing another psychologist, but the main determinant of outcomes will be dependent on the work he puts into healing and changes outside the appointment.
While I can confirm that Jean Paul is still suffering from PTSD symptomology there is little I can do as the psychologist at this point to encourage and push him to put the effort into recover task engagement."
It is submitted by the insurer this is entirely consistent with the claimant not effectively contributing to his own recovery as recorded by Miss Portelli. It is further submitted it is consistent with the claimant embellishing his impairment.
"Would like to return to security work but not until close to preinjury strength
In the notes dated 18 March 2024, he records the following:
"Feels like he will never be able to get back to jobs he wants to do."
He then records he discussed with the claimant returning to full time work and explained he may have to accept a different lower paying job.
In the note stated 15 April 2024 he records as follows:
"He is refusing to seek work for position where he will be making less money than the job he had before the accident."
He then records he spent a long time discussing the claimant's obligations re recovering from condition.
In the note dated 26 July 2024, he again discussed returning to work and strongly advised him to meet with RTW coordinator to assist with return to workforce. He records this advice was declined by the claimant.
"28. It was agreed that I would look after my daughter and our household duties until she was around 2 or 2 and a half years old, when we would put her in daycare. It was agreed once that occurred, I would return to work full time. "
total of economic losses and non-economic loss $699,187
(a) MAI Act;
(b) Motor Accident Injuries Regulation 2017
(c) Personal Injury Commission Regulation 2020
(d) Motor Accident Guidelines 2017, and
Batakanwa
Allianz Australia Insurance Ltd [2025] NSWPIC 325;