[2024] FWC 1683
General information, not legal advice.
Fair Work Commission
2024-06-28
Original judgment source is linked above.
s.739 - Application to deal with a dispute
"Automotive, Food, Metals, Engineering, Printing and Kindred Industries Union" known as the Australian Manufacturing Workers' Union (AMWU)
Alleged dispute about any matters arising under the enterprise agreement and the NES;[s186(6)]
The Company is to notify employees affected and their representatives (if any), when a definite decision has been made to introduce major changes in production, program, organisation, structure or technology that are likely to have a significant effect on employees.
Where the Award makes provision for alteration of any of these matters, an alteration is deemed not to have significant effect.
The Company is to discuss the proposed change(s) with the employees affected and their representatives (if any), in regards to the above significant changes, and the effects the changes are likely to have on employees. The Company is to advise on the measures to avert or mitigate the adverse effects of such changes on employees. The Company must invite the employee or employees affected to give their views about the impact of the proposed change, including in relation to their family or caring responsibilities, and give prompt consideration to matters raised by the employees and/or their representatives in relation to the changes.
The discussions must commence as early as practicable after a definite decision has been made by the Company to make such change(s).
For the purposes of such discussion, the Company must provide in writing to the employees concerned and their representatives (if any), all relevant information about the changes including the nature of the changes proposed, the expected effects of the changes on employees and any other matters likely to affect employees. The Company is not required to disclose confidential information of which would be contrary to the employer's interests.
Where the Company proposes to change an employee's regular roster or ordinary hours of work, the Company must consult with the employee or employees affected and their representatives (if any) about the proposed change."
"'Redundancy' shall mean, and shall be deemed to exist where
"The Company reserves its right to determine the selection of employees for redundancy.
However, the Company acknowledges that length of service will be a major factor to be considered in the selection for redundancy, other factors being equal.
Employee representatives will be notified of employees being retrenched prior to them being retrenched and if there is a disagreement over who is to be retrenched the assistance of a mutually agreed third party will be obtained."
The mechanism and procedures for resolving industrial disputes about any matter arising under the terms of this Agreement or in relation to the National Employment Standards, will include, but not be limited to, the following:
i. The employee/s concerned will first meet and confer with their immediate supervisor. The employee/s may appoint another person to act on their behalf including but not limited to a shop steward or delegate of their union.
ii. If the matter is not resolved at such a meeting the parties will arrange further discussions involving more senior management as appropriate. The employee may invite a union official of the employee's choice to be involved in the discussions. The employer may also invite into the discussions an officer of the employer organisation to which the employer belongs.
iii If the matter remains unresolved. the employer may refer it to a more senior level of management. Group HR Manager or to a more senior national officer within the employer organisation. The employee may invite a more senior union official or other employee representative of the employee's choice to be involved in the discussions.
In the event there is no agreement to refer the matter to a more senior level or it is agreed that such a reference would not resolve the matter, the parties shall jointly or individually refer the matter to the Fair Work Commission for assistance in resolving the matter. The Fair Work Commission is empowered to settle all disputes arising under this Agreement by conciliation and, if necessary, arbitration
i. The party with the grievance must notify the other party at the earliest opportunity of the problem:
ii. Throughout all stages of the procedure all relevant facts must be clearly identified and recorded.
iii. Sensible time limits must be allowed for completion of the various stages of discussion, however. the parties must cooperate to ensure that the disputes resolution procedures are carried out as quickly as possible.
While the parties are attempting to resolve the matter. the parties will continue to work in accordance with this Agreement and their Contract of Employment unless the employee has a reasonable concern about an imminent risk to his or her health and safely Subject to relevant provisions of the Model WHS Act and the OHS Act. as applicable, even if the employee has a reasonable concern about an imminent risk to his or her health or safety, the employee must not unreasonably fail to comply with a direction by the Company to perform other available work, whether at the same enterprise or another enterprise. that is safe and appropriate for the employee to perform."
"3. Clause 10.5 of the Enterprise Agreement provides that the Respondent reserves its right to determine the selection of employees for redundancy. Where there is disagreement as to the employees selected for retrenchment "the assistance of a mutually agreed third party will be obtained".
4. The conference on 15 May 2024 is for the purpose of the parties obtaining the assistance of a mutually agreed third party in satisfaction of clause 10.5.
5. For the avoidance of doubt, clause 10.5 only empowers the Commission to assist the parties with respect of the disagreement as to the selection of employees for retrenchment. It does not empower the Commission to exercise any other powers, including with respect to arbitration should there be no agreement reached as to the selection of employees for retrenchment. If no agreement is reached, the Respondent reserves its rights under Clause 10.5 of the Enterprise Agreement to determine the selection of employees for redundancy."[1]
"1. With respect to the jobs performed by the employees above and considering the completion of the HCMT Contracts and the commencement of the Contract for HVAC Equipment Related to VicRail's X'Trapolis Train Fleet and the new Contract for Door Mechanisms connected with the Next Generation Trams Project, (together, New Contracts), are each of the listed employees' jobs above still required to be performed at the workplace?
- If yes, has the Respondent breached clause 10.5 of the Agreement by selecting these employees for redundancy?
2. If question 1 is answered 'NO', has the Respondent erred in selecting the above employees by not applying a selection process consistent with paragraph 2 of clause 10.5 of the Agreement?"[2]
"11. The DRP provides a mechanism for resolving industrial disputes about any matter arising under the terms of this agreement. The current dispute relating to the selection of retrenched employees, is clearly covered by the DRP and falls within the meaning of 'industrial disputes about any matter arising under the terms of the Agreement' (emphasis added).
12. While each step in a DRP needs to be complied with prior to escalating to the next step and ultimately if the matter remains unresolved, prior to referring the matter to the Commission, the provisions in a Dispute Resolution Procedure should not be interpreted in a narrow or pedantic way, but rather with an emphasis on practicality and industrial reality..."
"14. The Agreement mandates 2 discussions between the parties per clause 22.1(i) & (ii) prior to the dispute being referred to the Commission. At clause 22.1(iii) it enables the Respondent to refer the unresolved matter to more senior levels of management, Group HR Manager or to a more senior national officer within the Respondents organisation. If the Respondent does not wish to take approach, the Agreement then enables the parties to agree to refer, jointly or individually, the matter to the Commission for resolution."
"20. From the onset of the administration of redundancies, it is evident that Mr O'Brien and Mr Dupen were the responsible persons of the Respondent for all matters concerned with the Dispute. The evidence indicates that any further discussions to be had regarding the selected employees were to be arranged with Mr O'Brien. Likewise, if there were any further questions, Mr O'Brien was the appropriate person to address this to.
21. Noting the above authorities, the industrial reality once the Respondent decided to notify the Affected Employees of retrenchment was that Mr O'Brien and Mr Dupen were the appropriate persons to raise and discuss the Dispute with pursuant to the DRP provisions of the Agreement. Given Mr O'Brien's and Mr Dupen's role and responsibility to deliver the outcome of the operational change to the Affected Employees and to be the proper persons to receive and discuss any questions, queries or concerns with, it is practical and makes common sense for such a dispute under the DRP to be raised and discussed with either Mr O'Brien and Mr Dupen. Anything in the contrary would be inconsistent with the above authorities, which outlines that a practical and common-sense approach must be applied to the context and industrial reality at the workplace. In these circumstances, if the Respondent alleges that Mr O'Brien and Mr Dupen were not in fact the correct individuals of the Resodnent for the purposes of discussions under the DRP, that will in fact be taking a pedantic and narrow approach to the DRP provisions, an approach which is inconsistent with the authorities on this matter.
22. The parties have discussed the Dispute on a number of occasions between the dates of 18 April 2024 and 30 April 2024. These discussions have occurred by way of in-person meetings, email correspondence and telephone discussions. 'The flexible and practical implementation of Dispute Resolution Procedures may mean that a "discussion" is not necessarily required to be a face-to-face meeting, but could be by other forms of communication such as a phone call, exchange of emails or text messages'
23. All discussions have been in relation to attempting to resolve the Dispute. It is also the case these discussions were also used to ensure the consultation provisions of the Agreement were met. The discussions simultaneously were in connection with consultation and the Dispute. It was simply the case that as a consequence of discussing matters with the Affected Employees, the Dispute would be discussed to some length which included whether or not the roles of the Affected Employees are still required at the workplace and whether or not the Affected Employees were selected consistently with the Agreement."[4] (footnote omitted)
"The DRP at clause 22.1 of the Agreement rightfully sets out the scope of which a dispute can be dealt with by the Commission. It relevantly states: 'The mechanism and procedures for resolving industrial disputes about any matter arising under the terms of this Agreement or in relation to the National Employment Standards, will include but not be limited to the following'. With emphasis, this part includes 'disputes about any matter arising under the terms of this Agreement'. The Dispute is a matter arising under clause 10.5 of the Agreement."[5]
"The purpose of this part is to ensure the length of service of employees is given more consideration than other factors and if it is not given the required level of consideration, then this part of clause 10.5 will be in breach by the Respondent. The Dispute raised by the Applicant is in regard to concerns that the Respondent has not given 'length of service' enough consideration to meet the requirements of clause 10.5. The question proposed for determination as to whether the Respondent erred in selecting the Affected Employees by not applying a selection process consistent with paragraph 2 of clause 10.5 of the Agreement is therefore directly aimed at ensuring whether the Respondent has failed to apply the required level of consideration for 'length of service' an obligation placed on the Respondent under clause 10.5 of the Agreement. This question is therefore within the realm of clause 10.5 and one that the Commission has jurisdiction to deal with."[6]
"The term 'assistance' can be interpreted to contemplate determination by arbitration. The definition of 'assistance' includes 'help' or 'act of helping' , an act of helping in this situation can extend to and include the Commission exercising its powers to resolve the Dispute. An act of helping is not confined or limited in any way which would render the Commission as being incapable of arbitration. However, if the ordinary meaning of 'assistance' is disputed between the parties, as the relevant authorities direct, construction will turn on the language of the agreement having regard to its context and purpose. The word 'assistance' should be interpreted not only with the title of clause 10.5 however also with the industrial context the dispute is raised in."[7] (footnotes omitted)
"43. The proposed questions for arbitration from the Applicant fit within the scope of the DRP. The DRP requires that it be 'any matter' arising from clause 10.5, the proposed questions in conjunction with the Dispute is clearly a matter which falls within clause 10.5 and therefore applicable to resolution by arbitration of the Commission as it is later put in clause 22.1 of the Agreement.
44. The Commission should find it has jurisdiction in this matter and should programme the matter for hearing over the substantive issue. If the Commission finds that it does not have jurisdiction over one of the questions posed by the Applicant however it does over another, the Commission should programme the dispute in connection with the question to which the Commission has jurisdiction."[10]
"d. to the extent there was disagreement between the parties, those matters were dealt with or sought to be dealt with by way of:
i. notification to the Commission in matter C2024/2448[13] to deal with a concern on the part of the Applicant that the Respondent was intending to retrench employees on 19 April 2024. Such concern was misplaced, and the dispute resolved at that point in time on that basis; and
ii. application to the Commission in this proceeding for the Commission to
act as a mutually agreed third party to provide assistance with
disagreements as to who had been selected for retrenchment under
"12. The prerequisite requirements of the dispute resolution process under clause 22 of the Agreement have not been satisfied. The parties have engaged in discussions which relate to the consultation requirements under clause 6.1 of the Agreement only. On this basis, the Respondent does not accept that the Applicant has complied with even the first step required under clause 22.1(i) of the Agreement.
13. The Applicant did not at any point raise that the parties were in dispute as to the genuineness of the redundancies or the process applied during the selection process. Further, at no point was it clear to the Respondent that there were opposing views in respect of these matters which were required to be resolved. To the contrary, the Respondent consulted with the Applicant as required under clause 6.1, answered all requests for information received by the Applicant (which the Respondent understood were raised as part of the consultation process), and had heard nothing further in respect of these matters.
14. Further, in contemplation of the requirement under clause 10.5, the parties reached mutual agreement to seek the assistance of the Commission as to the employees selected for retrenchment under clause 10.5 of the Agreement. It would not have been necessary for the parties to seek mutual agreement under clause 10.5 if the matter was being progressed as a dispute under clause 22. Such a recharacterisation of events is simply unsupported by the evidence.
15. Further, for the reasons which follow, to the extent the Applicant seeks to have the Commission exercise powers of arbitration in respect of the Questions, relying as it does on the agreement between the parties under clause 10.5, such a course would be in breach of clause 739(5) as being inconsistent with a fair work instrument applying to the parties, in this case the very terms of clause 10.5 itself."[16]
"The term "assistance" used in context does not reference or even contemplate determination by way of arbitration. So much is evident when regard is had to the clause as a whole, and the overarching sentence in clause 10.5 that "the Company reserves its right to determine the selection of employees for redundancy". It is unclear on what basis the assistance of a mutually agreed third party (who is not necessarily even the Commission) could be sought to "determine" the dispute as to the selection of employees, when that power clearly rests with the Respondent under the Agreement."[17]
"25. The Respondent put forward in good faith to the Applicant material supporting its decisions as to who ought be selected for retrenchment. The Applicant was provided an opportunity at the conference to put matters as to why the selection of employees for retrenchment should be reconsidered. Those matters have been the subject of consideration by the Respondent."[19]
"... the online Macquarie Dictionary definition of 'assist' relevantly includes "to give aid or help". In contrast, the online Macquarie Dictionary definition of 'arbitrate' includes "to decide as arbiter or arbitrator; determine". There is a fundamental contrast between the meanings of 'assist' and 'arbitrate'. It is clear on a plain language reading of the clause that assistance is a far more limited method of dispute resolution than the power to make a final determination through arbitration."[21]
"[13] The principles of interpretation of enterprise agreements are well established.[24] The task of construing an industrial instrument begins with a consideration of the ordinary meaning of the words, read in context, and taking into account the evident purpose of the provisions or expressions being construed. Relevant context will include other provisions of the industrial instrument, read as a whole, and the disputed provision's place and arrangement in the instrument. The statutory framework under which the industrial instrument is made, or in which it operates may also provide relevant context, as might an antecedent instrument or instruments from which a particular provision has been derived. Regard may be had to relevant context and surrounding circumstances to determine whether there is any ambiguity in a provision of an industrial instrument. The language of an industrial instrument is to be understood in the light of its industrial context and purpose, not in a vacuum or divorced from industrial realities. Context is not itself an end, and a consideration of the language contained in the text of the relevant parts of the instrument remains the starting point and the end point in the task of construction. Nevertheless, a purposive approach to interpretation, not a narrow or pedantic approach, is appropriate."[25]

[1] Respondent's Summary of Position, 15 May 2024.
[2] AMWU Outline of Submissions in Reply, 31 May 2024, [29].
[4] AMWU Outline of Submissions in Reply, 31 May 2024.
[5] AMWU Outline of Submissions in Reply, 31 May 2024, [31].
[6] AMWU Outline of Submissions in Reply, 31 May 2024, [36].
[7] Ibid; with reference to the definition of "assistance" in the Concise Oxford Dictionary Sixth Edition edited by J.B.Sykes, and Automotive, Food, Metals, Engineering, Printing and Kindred Industries Union' known as the Australian Manufacturing Workers Union v Berri Pty Limited 2017 at [114]
[11] Respondent's Response Submissions, 5 June 2024, [3].
[13] The earlier matter dealt with by Deputy President Clancy.
[14] Respondent's Response Submissions, 5 June 2024, [5].
[20] AMWU Outline of Submissions in Reply, 31 May 2024, [38].
[21] Respondent's Response Submissions, 5 June 2024, [21]
[22] Construction, Forestry, Mining and Energy Union v The Australian Industrial Relations Commission [2001] HCA 16; (2001) 203 CLR 645 [30] - [32]; cited in Endeavour Energy v Communications, Electrical, Electronic, Energy, Information, Postal, Plumbing and Allied Services Union of Australia [2016] FCAFC 82, [25].
[23] Construction, Forestry, Mining and Energy Union v Wagstaff Piling Pty Ltd [2012] FCAFC 87 [21], cited in Kentz (Australia) Pty Ltd v Communications, Electrical, Electronic, Energy, Information, Postal, Plumbing and Allied Services Union of Australia [2016] FWCFB 2019, [52].
[24] See for example James Cook University v Ridd [2020] FCAFC 123, 298 IR 50 at [65] and the authorities referred to therein; WorkPac Pty Ltd v Skene [2018] FCAFC 131 264 FCR 536 at [197]; Australian Workers' Union v Orica Australia Pty Ltd [2022] FWCFB 90 at [18] and the authorities referred to therein.
[25] Health Services Union v DPG Services Pty Ltd [2023] FWCFB 81.
[26] Seven Network (Operations) Ltd v Community and Public Sector Union (2003) 122 IR 98; Print PR933766
[27] Witness Statement of Daniel Wessley, 31 May 2024, [4].
Printed by authority of the Commonwealth Government Printer
"Automotive, Food, Metals, Engineering, Printing and Kindred Industries Union" known as the Australian Manufacturing Workers' Union (AMWU)
Knorr-Bremse Australia Pty Limited [2024] FWC 1683
(2001) 203 CLR 645
(2003) 122 IR 98