the 'not bankruptcy' representations - paragraphs 15-20; 30-32; 89-91; 126-128; 162-164; 203-205
148 The applicant's case against the respondents as pleaded relies upon a number of representations which are said to arise out of the first respondent's advertisements (paragraphs 15-17). In paragraphs 15 to 20 it is pleaded that the first respondent advertised its services in the media and included representations in relation to its business of the kind, 'Debt relief … for … individuals' and 'It's not bankruptcy'.
149 The impugned paragraphs relating to the 'not bankruptcy' representations in newspapers and on the internet take the following form:
'15. Between about April 2001 and June 2002 Fox Symes advertised its services to individuals throughout many places in Australia by way of newspaper advertisements, television advertisements and promotional brochures.
Particulars
The newspaper advertisements included advertisements which were published in:
- The Sunday Mail in South Australia on 3 June 2001 at page 103, 28 August 2001 at page 42, 7 October 2001 at page 50, 2 December 2001 at page 26 of the TV Plus supplement, 3 February 2002 at page 10 of the TV Plus supplement and 7 April 2002 at page 97;
- The Courier Mail in Queensland on 4 April 2001 at page 37, 2 June 2001 at page 2, 1 August 2001 at page 30, 3 October 2001 at page 2, 1 December 2001 at page 75, 1 February 2002 at page 38 and 1 April 2002 at page 25;
- The Herald Sun in Victoria on 2 April 2001 at page 88, 1 June 2001 at page 100, 1 August 2001 at page 63, 1 October 2001 at page 70, 3 December 2001 at page 117, 1 February 2002 at page 93 and 1 April 2002 at page 85; and
- The Daily Telegraph in New South Wales on 21 April 2001 at page 66, 13 June 2001, 21 August 2001 at page 51, 17 November 2001 at page 14, 2 January 2001 at page 13, 18 March 2002 at page 18 and 21 April 2002 at page 21.
The television advertisements were broadcast from at least August 2001 until June 2002 in New South Wales, Victoria, Queensland, South Australia and Western Australia. Further particulars to be provided after discovery.
The promotional brochure was disseminated by Fox Symes to persons identified from published Court lists between April 2001 and June 2002. Further particulars to be provided after discovery.
A copy of the newspaper advertisements, television advertisements and promotional brochure is available from the Applicant for inspection.
16. The Fox Symes advertising referred to in paragraph 15 contained the statements "Debt relief…for…individuals" and "It's not bankruptcy" and included Fox Symes' name and telephone number.
Particulars
In the newspaper advertising the statement "Debt relief … for … individuals" was the heading and the statement "It's not bankruptcy" appeared below in the text of the advertising.
In the television advertising the statement "Debt relief … for … individuals" was the heading on the screen and the statement "It's not bankruptcy" appeared below on the screen.
In the promotional brochures the statement "Debt relief … for … individuals" was the heading and the statement "It's not bankruptcy" appeared below in the text of the brochures.
17. On or about 6 June 2002, and for a period presently unknown to the Applicant, Fox Symes advertised its services on its website http://www.foxsymes.com.au which contained the statements "Debt relief…for…individuals" and "It's not bankruptcy" and included Fox Symes' name and telephone number.
Particulars
On the website the statement "Debt relief … for … individuals" was the heading and the statement "It's not bankruptcy" appeared below in the text.'
150 It is to be noted that the newspaper advertisements, television advertisements and promotional brochures referred to in paragraph 15 of the ASC are not themselves contained in the ASC. In my opinion, the applicant should have pleaded the advertisements in their terms because, as paragraph 18 will show, the applicant alleges that certain imputations arise out of those advertisements.
151 Paragraphs 16 and 17 apparently identify the words relied on by the applicant for the pleas that follow.
152 If it is asserted that the imputations arise out of only the words referred to in paragraphs 16 and 17 and no others, that should have been stated in the ASC.
153 On the other hand, if the applicant intends to rely upon the context in which the words in paragraphs 16 and 17 are found, then the whole of the relevant advertisement should have been pleaded so that the context could be examined.
154 I would strike out paragraphs 16 and 17 because, in my opinion, they lack particularity for the reasons given.
155 On the other hand, I would allow the applicant to replead those two paragraphs so as to identify either the whole of the advertisement written or electronic or the promotional brochure and the particular words complained of in their context or, alternatively, to make it clear that no other part or parts of any advertisement is relied upon for the plea which follows in paragraph 18, except the words in paragraphs 16 and 17.
156 It is pleaded in paragraph 18:
'18. By making the statements referred to…[above]…Fox Symes represented to members of the Australian public that the services it offered to individuals:
18.1 were an alternative to, and mutually exclusive of, bankruptcy;
18.2 avoided bankruptcy;
18.3 could not result in bankruptcy;
18.4 did not have any of the consequences of bankruptcy, in particular an adverse effect on an individual's ability to obtain credit; and, or in the alternative,
18.5 did not have a risk, or an increased risk of bankruptcy.
Particulars
Each of the representations is partly express and partly implied. To the extent that each of the representations is express the Applicant relies on the statement "It's not bankruptcy". To the extent that each of the representations is implied the Applicant relies on the natural inferences to be drawn from the statement "It's not bankruptcy" and the context in which the statement appears in the advertising.'
157 In paragraph 19 of the ASC the applicant pleads that representations referred to in the previous paragraph were misleading or deceptive or likely to mislead or deceive.
158 The respondents contend that paragraphs 15 to 18 should be struck out because 'the allegation that they conveyed such meanings is simply unsustainable. It is both literally and substantively correct to say that a debt agreement is "not bankruptcy"'.
159 More particularly, the respondents contend that the words pleaded in paragraphs 16 and 17 of the ASC 'are not capable of conveying the meanings ascribed to them'.
160 For the reasons already given, I would strike out paragraphs 16 and 17 because they do not disclose the whole of the advertisements and brochures, and the context in which the words were used or, alternatively, make it clear that no other words nor the context are relied upon for the imputations in paragraph 18 of the ASC.
161 It might be said, therefore, that it would be inappropriate for the Court to address the question whether the imputations can arise until such time as the pleading is in order.
162 However, because the same imputations are raised in connection with other statements in the ASC which do not rely upon advertisements and where the whole of the words are pleaded, it would be appropriate to consider whether these imputations could arise if the only words relied upon for the imputations are those presently pleaded in paragraphs 16 and 17. It would also be appropriate to consider whether these imputations could arise if no other words in the advertisements or brochures or on the services on the first respondent's website are relied upon to give colour to the words by reason of the context in which the words are found.
163 The question is can the words 'It's not bankruptcy' published under the heading 'Debt Relief for Individuals' give rise to all or any of the imputations pleaded in paragraph 18?
164 The words 'It's not bankruptcy' must mean that the services result in something other than bankruptcy. The words do not say what the result is. They do not say anything except that the services are not bankruptcy services.
165 It might be said that if debt relief for individuals is not bankruptcy then it is an alternative to bankruptcy. That may be so but it is not necessarily so. Whether the services are alternative to bankruptcy cannot be gleaned from those bare words.
166 The words 'It's not bankruptcy' under the heading 'Debt Relief for Individuals' do not mean that the services offered by the first respondent are mutually exclusive of bankruptcy, whatever might be meant by the words 'mutually exclusive'.
167 By themselves, the words mean simply that if the party enters into a debt agreement of the kind provided for in Part IX of the Bankruptcy Act that party will not become a bankrupt.
168 In my opinion, the words by themselves are not sufficient to give rise to the imputation as presently pleaded in paragraph 18.1.
169 For those reasons, in my opinion, the words by themselves cannot give rise to any of the other imputations pleaded.
170 The words do not mean that the party has avoided bankruptcy. That may or may not be the case. That is to put a gloss on those words. To say, if it be the case, that if a party enters into a debt agreement the party has avoided bankruptcy is to assume that one or the other had to have occurred. That might be so but, again, is not necessarily so.
171 It does not mean that the party could not result in being bankrupt. Again, that is to put a gloss on the words. Again, it is to assume that there are only two circumstances that could occur; a Part IX debt agreement or bankruptcy. That is not so. Neither might occur. Some other arrangement may be entered into. The words do not give rise to the imputation that the first respondent offered services to individuals that could not result in bankruptcy.
172 The words, by themselves, certainly do not give rise to the imputation pleaded in paragraph 18.4.
173 In my opinion, a debt agreement of the kind in Part IX is an arrangement which will allow the debtor when entering into the debt agreement to avoid the consequences of bankruptcy in respect of the debts then owing to those creditors, provided that the debtor complies in every respect with the provisions of Part IX and any other provisions that relate to the debtor.
174 To say that the debt agreement is not bankruptcy does not carry with it any further imputation than that.
175 It does not carry with it the imputation of the kind pleaded in paragraphs 18.4. Nor do the words mean that the services offered by the first respondent do not have a risk or an increased risk of bankruptcy. The words do not give rise to any imputation which addresses risk or levels of risk.
176 It follows, therefore, that if the words relied on by the applicant for the imputations pleaded in paragraph 18 are only those presently pleaded in paragraphs 16 and 17, then the imputations in paragraph 18 do not arise and paragraph 18 must be struck out.
177 Paragraph 18 must be struck out in any event, because paragraphs 16 and 17 are to be struck out.
178 Paragraph 19 provides:
'19. Each of the representations referred to in paragraph 18 was misleading or deceptive, or likely to mislead or deceive, in that:
19.1 the services offered by Fox Symes to debtors in the period April 2001 to June 2002 were in relation to the entry of debt agreements and included the preparation by Fox Symes of debt agreement proposals to be given to the Official Trustee by Fox Symes on behalf of the debtors;
19.2 giving a debt agreement proposal to the Official Trustee is an act of bankruptcy by the debtor for the purposes of the Bankruptcy Act;
19.3 the acceptance by creditors of a debt agreement proposal is an act of bankruptcy by the debtor for the purposes of the Bankruptcy Act;
19.4 breaching a debt agreement is an act of bankruptcy by the debtor for the purposes of the Bankruptcy Act;
19.5 a consequence of a debtor committing an act of bankruptcy is, among other things, that a creditor can at any time apply to a court to make the debtor bankrupt;
19.6 a consequence of a debtor giving the Official Trustee a debt agreement proposal, is that the debtor's credit rating is adversely affected by reason that:
19.6.1 information in relation to the debt agreement proposal is entered by the Official Trustee on the National Personal Insolvency Index; and
19.6.2 the National Personal Insolvency Index is a public record regularly accessed by commercial credit rating agencies by subscription.
19.7 a consequence of a debtor entering into a debt agreement with creditors is that the debtor's credit rating is adversely affected by reason that:
19.7.1 information in relation to the debt agreement is entered by the Official Trustee on the National Personal Insolvency Index; and
19.7.2 the National Personal Insolvency Index is a public record regularly accessed by commercial credit rating agencies by subscription,
and accordingly
19.8 giving a debt agreement proposal to the Official Trustee and, or alternatively, entering into a debt agreement with creditors, both being acts of bankruptcy:
19.8.1 are not necessarily an alternative to, and mutually exclusive of, bankruptcy;
19.8.2 do not necessarily avoid bankruptcy;
19.8.3 can result in bankruptcy;
19.8.4 have a consequence of bankruptcy, namely an adverse effect on a debtor's ability to obtain credit, and
19.8.5 have a risk, or an increased risk, of bankruptcy.
20. By reason of the matters set out in paragraphs 15 to 19 above Fox Symes, in trade or commerce, engaged in conduct that was misleading or deceptive, or likely to mislead or deceive, in contravention of section 52 of the Act.'
179 Paragraph 19 addresses the imputations which are pleaded in paragraph 18.
180 If paragraph 18 is struck out, and in my opinion it must, then, of course, the plea in paragraph 19 and the consequential plea in paragraph 20 must also be struck out.
181 It seems to me the better course of action, having regard to the conclusions at which I have arrived, is to strike out paragraphs 16 to 20 because, on the face of it, those paragraphs do not give rise to a cause of action.
182 Notwithstanding the many attempts the applicant has had to frame a statement of claim which properly discloses a cause of action, I would give the applicant one further chance to replead the matters in those paragraphs if the applicant intends to rely upon words other than those presently pleaded in paragraphs 16 and 17 to support the imputations which it says arise from the advertisements and brochures referred to in paragraphs 15, 16 and 17.
183 I will not give the applicant leave to file a further statement of claim in that respect. I will allow the applicant 14 days in which it might apply for leave to replead paragraphs 15 to 20.
184 The second series of representations are described in the ASC as 'The Frequently Asked Questions representations'. In paragraph 21 of the ASC it is asserted that between April 2001 and June 2002 the first respondent published a document entitled 'Frequently Asked Questions Debt Agreement' (FAQ) to its customers and its potential customers.
185 In paragraphs 22 and 23 the applicant has pleaded two versions of the FAQ.
186 Those paragraphs are in the following form:
'22. Version 1 of the FAQ contained the following question and answer statements:
22.1 "Will a Debt Agreement affect my credit rating?
A debt agreement is registered on the National Personal Insolvency Index. It is up to each creditor to report to the CRAA.
22.2 "Is a Debt Agreement the same as going Bankrupt?
No, a debt agreement is also known as a Part IX arrangement. It is an alternative to bankruptcy. It does not carry with it the same restrictions as bankruptcy."
23. Version 2 of the FAQ contained the following question and answer statements:
23.1 "Is a Debt Agreement the same as going Bankrupt?
No, a debt agreement is also known as a Part IX arrangement. It is an alternative to bankruptcy."
23.2 "Will a Debt Agreement affect my credit rating?
Both the debt agreement proposal and the debt agreement are registered on the National Personal Insolvency Index. It is up to the discretion of each creditor as to whether they register a default with Credit Advantage"; or alternatively
"Will a Debt Agreement affect my credit rating?
Both the debt agreement proposal and the debt agreement are registered on the National Personal Insolvency Index. It is up to the discretion of each creditor as to whether they register a default with Baycorp Advantage".
24. Version 1 and version 2 of the FAQ contained the following statement:
"Fox Symes & Associates Pty Ltd ('FSA') takes no responsibility for information contained herein whether prepared by FSA or otherwise, and FSA accepts no responsibility for loss or damage arising out of the document howsoever caused, including, negligence, gross negligence and/or misleading or deceptive conduct".'
187 The pleas in paragraphs 22.1 and 23.2 are said to give rise to the representations in paragraphs 25 and 26. Those pleas are:
'25. By making the statements referred to in paragraphs 22.1 and 23.2 Fox Symes represented to its customers and potential customers that there was a possibility that a debtor's credit rating may be affected by entering into a debt agreement with his or her creditors.
Particulars
…
26. By making the statement referred to in paragraph 23.2 Fox Symes represented to its customers and potential customers that there was a possibility that a debtor's credit rating may be affected by giving a debt agreement proposal to the Official Trustee for processing.
Particulars
…'
188 I think it is arguable that the imputations pleaded in paragraphs 25 and 26 (which are not materially different) do arise from the statements in paragraphs 22.1 and 23.2. The imputation is that there was a possibility that a debtor's credit rating may be affected. The imputation may arise because of the form of the answers to the questions. The questions directly enquire whether credit ratings will be affected. The answers are equivocal and, in those circumstances, the plea of a possibility could arise.
189 It is pleaded in paragraphs 27 and 28 that the statements in paragraphs 22.1 and 23.2, which give rise to the representations in paragraphs 25 and 26 respectively, are misleading and deceptive.
190 It is pleaded in paragraphs 27 and 28:
'27. The representation referred to in paragraph 25 was misleading or deceptive, or likely to mislead or deceive, in that a consequence of a debtor entering into a debt agreement with his or her creditors is that the debtor's credit rating will be adversely affected by reason that:
27.1 information in relation to the debt agreement is entered by the Official Trustee on the National Personal Insolvency Index; and
27.2 the National Personal Insolvency Index is a public record regularly accessed by commercial credit rating agencies by subscription.
28. The representation referred to in paragraph 26 was misleading or deceptive, or likely to mislead or deceive, in that a consequence of a debtor giving the Official Trustee a debt agreement proposal and the Official Trustee accepting the debt agreement proposal for processing, is that the debtor's credit rating will be adversely affected by reason that:
28.1 information in relation to the debt agreement proposal is entered by the Official Trustee on the National Personal Insolvency Index; and
28.2 the National Personal Insolvency Index is a public record regularly accessed by commercial credit rating agencies by subscription.'
191 In my opinion, it would be a matter for evidence at the trial as to whether the applicant can make out the pleas in paragraphs 27 and 28 which amount to a claim that whenever a debtor enters into a debt agreement the debtor's credit rating will be adversely affected. It is not appropriate, on an application under O 20 r 2, to resolve questions of evidence which are matters for the trial. I decline to strike out paragraphs 22, 23, and 25 to 29.
192 Paragraph 30 is again headed 'The "not bankruptcy" representations'.
193 The pleas which follow refer to paragraphs 22.2 and 23.1.
194 The applicant has pleaded in paragraphs 30, 31 and 32:
'30. By making the statements referred to in paragraphs 22.2 and 23.1 Fox Symes represented to its customers and potential customers that entering into a debt agreement:
30.1 was an alternative to, and mutually exclusive of, bankruptcy;
30.2 avoided bankruptcy;
30.3 could not result in bankruptcy;
30.4 did not have any of the consequences of bankruptcy, in particular an adverse effect on a debtor's ability to obtain credit; and, or in the alternative
30.5 did not have a risk, or an increased risk, of bankruptcy.
Particulars
Each of the representations is partly express and partly implied. To the extent that each of the representations is express the Applicant relies on the question and answer statements referred to at paragraphs 22.1 and 23.1. To the extent that each of the representations is implied the Applicant relies on the natural inferences to be drawn from the answers in the context of the questions and the absence of a direct and unequivocal statement to the effect that a debt agreement is not mutually exclusive of bankruptcy, can lead to bankruptcy, involves some of the consequences of bankruptcy, in particular an adverse effect on a debtor's ability to obtain credit and/or involves a risk, or an increased risk, of bankruptcy.'
31. Each of the representations referred to in paragraph 30 was misleading or deceptive, or likely to mislead or deceive.
Particulars
The Applicant repeats and relies upon sub-paragraphs 19.2 to 19.8 above.
32. By reason of the matters set out in paragraphs 21 to 23 and 30 to 31 above Fox Symes, in trade or commerce, engaged in conduct that was misleading or deceptive, or likely to mislead or deceive, in contravention of s 52 of the Act.'
195 The respondents seek to strike out paragraphs 30 to 32.
196 There is a difficulty in the way in which the applicant has pleaded its case in this respect. The statements made in paragraphs 22.2 and 23.1 are not identical. The statement in paragraph 22.2 carries with it the further words 'it does not carry with it the same restrictions as bankruptcy'.
197 Paragraph 30 repeats the same imputations which were pleaded in paragraph 18. The words which are said to have given rise to the imputation in paragraph 18 were the words 'it's not bankruptcy'.
198 On the pleading, as it presently stands, those words by themselves are said to give rise to all of the imputations contained in paragraph 18. For the reasons already given, I do not agree. However, the words which are said to give rise to the imputations in paragraph 30 are, as I have already said, not the same as those contained in paragraph 18. In the case of paragraph 22.2 it is pleaded: 'No, a debt agreement is also known as a Part IX arrangement. It is an alternative to bankruptcy. It does not carry with it the same restrictions as bankruptcy'. In the case of paragraph 23.1, the statement does not include the last sentence.
199 The pleas in paragraphs 22 and 23 is that these are two different versions of the one document. It is unlikely that each customer would have been given both.
200 That points up the difficulty in the way that the applicant has pleaded its case.
201 It would seem to me unlikely that different words in different document could give rise to the same imputations in all cases.
202 In any event, it is asserted in paragraph 30 that the same imputations which were pleaded in paragraph 18 arise out of the statements made in paragraphs 22.2 and 23.1. That also is unlikely. The words which are said to support the imputations in paragraph 18 are different from the words supporting the same imputations in paragraph 30.
203 In this case, there are no other words relied upon apart from those in paragraphs 22.2 and 23.1. Therefore, the question must be whether the words pleaded in paragraph 22.2 and 23.1 could give rise to the imputations in paragraphs 30.1 to 30.5. The words pleaded in paragraphs 22.2 and 23.1 must be understood in the context of the questions to which they both answer.
204 The question in both subparagraphs is 'Is a debt agreement the same as going bankrupt?'
205 The answer is 'no' in both paragraphs. In both cases the answer continues 'a debt agreement is also known as a Part IX agreement. It is an alternative to bankruptcy'.
206 In my opinion, those words do give rise to the imputation pleaded in paragraph 30.1. The first part of paragraph 30.1 'was an alternative to bankruptcy' clearly arises. That is no more than the answer itself. The direct answer to the question (no) must mean that a debt agreement is something other than bankruptcy. I think the words pleaded 'mutually exclusive' are somewhat cumbersome but I think it is an imputation which could arise.
207 For those reasons, I think the imputation in paragraph 30.1 could arise.
208 I am less sure, but I am not able to say it is not arguable, that the imputation pleaded in paragraph 30.2 does arise.
209 The imputation could arise because of the use of the word 'alternative' in paragraphs 22.2 and 23.1 which might allow it to be said that a debt agreement is a way of avoiding bankruptcy.
210 I will not strike out paragraphs 30.1 or 30.2.
211 However, in my opinion, none of the imputations in paragraphs 30.3, 30.4 or 30.5 could arise out of the words used in paragraph 23.1. To say that the services are not bankruptcy but an alternative to bankruptcy simply do not address the matters sought to be raised in paragraphs 30.3, 30.4 and 30.5.
212 The further words in paragraph 22.2, 'It does not carry with it the same restrictions as bankruptcy' might allow part of the imputation in paragraph 30.4 to arise if it were pleaded that the imputation was 'did not have the consequences of bankruptcy'.
213 However, the additional words in paragraph 22.2 do not support a finding of the the imputation which is presently pleaded in paragraph 30.4. Nor do they support a finding of another of the imputations in paragraphs 30.3 or 30.5.
214 I would strike out paragraphs 30.3, 30.4 and 30.5.
215 Paragraph 31 asserts that each of the remaining imputations in paragraphs 30.1 and 30.2 are misleading or deceptive for the reasons given in paragraphs 19.2 to 19.8.
216 For reasons I have already given, I think paragraph 19 should be struck out.
217 However, the plea in paragraph 31 ought to be understood upon the basis that the particulars in paragraph 31 include the pleas in paragraphs 19.2 to 19.8.
218 In my opinion, the pleas in paragraphs 19.2 to 19.8 could not, even if established, prove that the imputation in paragraph 30.1 was false.
219 There are, in fact, two imputations in paragraph 30.1. First, that the Part IX procedure is an alternative to bankruptcy. Secondly, that the Part IX procedure is mutually exclusive of bankruptcy.
220 It is clear beyond doubt that Part IX is an alternative to bankruptcy. That was why Part IX was introduced.
221 The consequences of submitting a debt agreement proposal or of entering into a debt agreement cannot change the fact that Part IX is an alternative to bankruptcy.
222 In those circumstances, none of the particulars in paragraph 19.2 to 19.8 could support the first limb of the imputations pleaded in paragraph 30.1.
223 Nor can any of the particulars support the second limb of paragraph 30.1. A debt agreement procedure in Part IX is not bankruptcy.
224 It may be that, as the particulars claim, various acts by the debtor before giving the debt agreement proposal to the Official Trustee and before entering into the debt agreement and after entering into the debt agreement may amount to an act of bankruptcy. But, even if they do, that is not bankruptcy.
225 An act of bankruptcy is not the same as bankruptcy.
226 In my opinion, none of the particulars, assuming they were established, could make out the second limb of paragraph 30.1.
227 I am also of the opinion that none of the particulars in paragraphs 19.2 to 19.8 could make out the imputation pleaded in paragraph 30.2. If a debtor enters into a debt agreement under Part IX of the Bankruptcy Act the debtor will avoid a sequestration order being made against his or her estate and will avoid becoming a bankrupt.
228 It may be, as I have previously said, that the debtor may, in giving the debt agreement proposal to the Official Trustee or in entering into that debt agreement or after entering into the debt agreement, commit an act of bankruptcy but that does not mean, in my opinion, that a debtor who enters into a debt agreement has not avoided bankruptcy.
229 In my opinion, none of the particulars in paragraphs 19.2 to 19.8 can support the imputations in paragraphs 30.1 and 30.2 which are the only imputations which, in my opinion, could arguably arise out of the statements in paragraphs 22.2 and 23.1.
230 In those circumstances, those remaining imputations should be struck out.
231 In all those circumstances, it would be appropriate to strike out paragraphs 30 to 32.
232 In paragraphs 69 to 88 the applicant pleads the facts and circumstances relating to advice given to Ms Tadic-Whitehouse and Mr Whitehouse in August 2001. It is pleaded in paragraph 81 that a debt agreement prepared at that time was subsequently not accepted by the Official Trustee and a second a debt agreement proposal was entered into which was also rejected.
233 In paragraph 84 it is pleaded that a third debt agreement proposal was entered into by Ms Tadic-Whitehouse and Mr Whitehouse which was subsequently accepted by the Official Trustee for processing. It is pleaded that the provision by the first respondent to the Official Trustee of the third debt agreement meant that Ms Tadic-Whitehouse and Mr Whitehouse's credit rating was adversely affected.
234 The respondents next seek to strike out paragraphs 89 to 94 of the ASC.
235 It is pleaded in paragraph 89:
'89. By making the statement referred to in paragraph 72.1 Fox Symes represented to Ms Tadic-Whitehouse and Mr Whitehouse that entering into a debt agreement:
89.1. was an alternative to, and mutually exclusive of, bankruptcy;
89.2. avoided bankruptcy;
89.3. could not result in bankruptcy;
89.4. did not have any of the consequences of bankruptcy, in particular an adverse effect on a debtor's ability to obtain credit; and, or in the alternative,
89.5 did not have a risk, or an increased risk, of bankruptcy.
Particulars
Each of the representations is partly express and partly implied. To the extent that each of the representations is express the Applicant relies on the statement referred to in paragraph 72.1. To the extent that each of the representations is implied the Applicant relies on the natural inferences to be drawn from the statement and the context that Ms Tadic-Whitehouse and Mr Whitehouse had stated to McCrohan that they did not any action they took to worsen their credit rating.'
236 It is pleaded that those representations are false (paragraph 90) and a contravention of s 52 (paragraph 91).
237 As I have already said, the same pleas which are made in relation to representations by Fox Symes' consultants in the course of consultations with Ms Tadic-Whitehouse and Mr Whitehouse (paragraphs 89-91) are made in relation to other persons who consulted the first respondent; Ms Gillett (paragraphs 126-128); Mr Boswell and Mrs Boswell (paragraphs 162-164) and Ms Bugeja (paragraphs 203-205) (the customers). The statements made are identical and the pleas the same. Those paragraphs which are sought to be struck out by the respondents can be conveniently considered together.
238 The applicant claims that the representation to each of the customers was that entering into a debt agreement was not bankruptcy. I have previously set out the representations relied upon.
239 These representations are said to be misleading or deceptive for the reasons set out in paragraphs 19.2 to 19.8 of the ASC: paragraph 90.
240 For the reasons I have already given, in my opinion, the statement that a debt agreement is not bankruptcy cannot give rise to the imputations pleaded in paragraphs 89.3, 89.4 and 89.5.
241 I accept, for the reasons already given, that the imputations pleaded in paragraphs 89.1 and 89.2 could arguably arise.
242 However, for the reasons I have already given, the particulars in paragraphs 19.2 to 19.8 could never make out the imputations pleaded in paragraphs 89.1 and 89.2.
243 In those circumstances, paragraphs 89 to 91 must be struck out.
244 So it follows must paragraphs 126 to 128, 162 to 164 and 203 to 205.
245 The respondents also seek to strike out paragraphs 92 to 94 which relate to statements said to have been made to Ms Tadic-Whitehouse and Mr Whitehouse at the meeting with Mr McCrohan which is pleaded in paragraph 72 of the ASC and, in particular, a statement said to be made by Mr McCrohan to customers in paragraph 72.2 that giving a debt agreement proposal to the Official Trustee and entering a debt agreement would not worsen either of their credit ratings.
246 Similar pleas are made in relation to the same statement made to Ms Gillett on a separate occasion (paragraphs 129-131) and a statement made to Mr and Mrs Boswell on another occasion (paragraphs 165-167).
247 These pleas can be conveniently dealt with together. If the pleas in paragraphs 92 to 94 cannot be sustained, nor can the pleas in paragraphs 129 to 131 and paragraphs 165 to 167.
248 I have already set out the representations made to the three customers.
249 It is pleaded in paragraph 92:
'92. By making the statement referred to in paragraph 72.2 Fox Symes represented to Ms Tadic-Whitehouse and Mr Whitehouse that:
92.1 giving a debt agreement proposal to the Official Trustee would not have an adverse effect on Ms Tadic-Whitehouse and Mr Whitehouse's credit rating;
Particulars
The representation is partly express and partly implied. To the extent that the representation is express the Applicant relies on the statement referred to at paragraph 72.2. To the extent that the representation is implied the Applicant relies on the natural inferences to be drawn from the statement and the absence of a direct and unequivocal statement by McCrohan that giving a debt agreement proposal to the Official Trustee, which is accepted by the Official Trustee for processing, will adversely affect the credit rating of Ms Tadic-Whitehouse and Mr Whitehouse.
[A]nd further, or in the alternative that,
92.2 entering into a debt agreement would not affect Ms Tadic-Whitehouse and Mr Whitehouse's credit rating.
Particulars
The representation is express. The Applicant relies on the statement referred to in paragraph 72.2.
93. Each of the representations referred to in paragraph 92 was misleading or deceptive, or likely to mislead or deceive, in that giving a debt agreement proposal to the Official Trustee and the Official Trustee accepting the debt agreement proposal for processing, and entering a debt agreement, would have an adverse effect on Ms Tadic-Whitehouse and Mr Whitehouse's credit rating and the Applicant repeats and relies upon subparagraphs 27.1, 27.2, 28.1 and 28.2 above.
94. By reason of the matters set out in paragraphs 72.2, 92 and 93 above Fox Symes, in trade or commerce, engaged in conduct that was misleading or deceptive, or likely to mislead or deceive, in contravention of section 52 of the Act.'
250 The representations are said to be misleading or deceptive because a consequence of proposing a debt agreement to the Official Trustee which is accepted or entering into a debt agreement will be an adverse affect on a customer's credit rating. The applicant's case is that that consequence is the inevitable result of information in relation to the debt agreement or proposal being entered onto the National Personal Insolvency Index, a public record accessed by commercial credit rating agencies by subscription, by the Official Trustee.
251 The respondents submitted that these pleadings must be struck out because the applicant has not pleaded, nor could the Court ever find, that in all cases, entry into a Debt Agreement will have an affect or adverse affect on a person's credit rating. Again, the respondents' submission was that these representations were literally true and therefore could not be considered misleading or deceptive.
252 The pleading is also said to be deficient because in none of the examples pleaded in the ASC is the credit rating of a customer pre entry into an agreement set out. Nor is a post agreement rating pleaded.
253 The respondents' arguments, like those advanced in relation to paragraphs 27 and 28, raise factual questions which cannot be addressed on an application of this kind.
254 The applicant will have to prove at trial the falsity of the representations. It will do so if it can establish that merely by giving a debt agreement proposal a party's credit rating would be thereby necessarily adversely affected. It might sound a difficult proposition to prove but the applicant is entitled to the opportunity.
255 I therefore refuse to strike out paragraphs 92-94, 129-131 and 165-167.