[2016] VCAT 1726
General information, not legal advice.
Victorian Civil and Administrative Tribunal
2016-11-03
Mr J
Original judgment source is linked above.
RETAIL TENANCY DISPUTE: application of Retail Leases Act 2003 (RLA); legality of termination of lease; estoppel alleged; breach of implied term of lease alleged; unconscionable conduct by landlord alleged; ss 19, 46, 54, 77 of RLA considered; tenant's monetary claims dismissed; landlord's counterclaim for damages allowed in part.
Australian Asset Consulting Pty Ltd (ACN 600 957 659)
Staples Super Pty Ltd as trustee for Staples Investments Superannuation (ACN 089 717 046)
22 February 2016, 23 February 2016, 3 June 2016 and 7 June 2016
DATE OF RECEIPT OF APPLICANT'S FINAL SUBMISSIONS
DATE OF RECEIPT OF RESPONDENT'S FINAL SUBMISSIONS
Australian Asset Consulting Pty Ltd v Staples Super Pty Ltd (Building and Property) [2016] VCAT 1726
Mr J Foster, of Counsel on 22 February 2016, 23 February 2016, 3 June 2016.
(a) trading as Square Feet Commercial, it entered into the lease on 28 August 2014;
(b) the lease commenced on 18 September 2014 with an initial term of 19 months. It had an option for an additional term of 24 months;
(c) by notice of re-entry dated 28 September 2015, Staples determined the lease;
(d) the notice of re-entry stated that AAC was in breach of the lease by reason of operating a retail business without a planning permit.
(a) Staples is prevented from asserting any breach of lease by reason of having granted a lease of part of the property to AAC for use in connection with the provision of real estate services, and having subsequently objected to the issuing of a town planning permit to AAC in response to an application by AAC for a town planning permit; and accordingly, the determination by Staples was unlawful.
(b) Further, and in the alternative, AAC says that Staple's conduct in determining the lease was conduct in trade or commerce which was unconscionable within the meaning of section 20 of the 'Competition and Consumer Act 2010' (sic).
(i) It had to enter into another lease of different premises;
(ii) It lost a chance of obtaining the optional term of 24 months under the lease; and
(iii) It incurred relocation costs and associated expenses.
(d) AAC is not obliged to pay outgoings under the lease pursuant to section 46(4) of the RLA as Staples did not provide AAC with an estimate of outgoings in breach of the RLA.
(e) Because Staples allowed Animal Control Technology (Australia) Pty Ltd (ACN 137868449) ('ACTA'), a company of which a director of Staples, Mr Linton Staples, is also a director, to store and manufacture pesticide and animal control products in part of the property, Staples has breached its covenant to provide quiet enjoyment to AAC, and is liable to compensate AAC for breach of that covenant.
(a) a declaration that the lease is a retail premises lease for the purposes of the RLA;
(b) a declaration that it is not liable to contribute to any outgoings under the lease; and an order restraining Staples from recovering any outgoings in respect of the lease;
(c) damages in respect of the termination of the lease;
(d) damages in respect of the breach of its quiet enjoyment of the lease; and
(e) (pursuant to the amendment of its claim allowed on 2 February 2016), an order for $3,200 as reimbursement for alleged overpayment of electricity charges.
(a) in or about July 2014, AAC represented to Staples that it, trading as Square Feet Commercial, would lease part of the property in order to conduct a commercial real estate services business;
(b) the terms of the lease would be the same as an offer and acceptance of lease made between National Asset Consulting Pty Ltd trading as NAI Harcourts ('NAC') and Staples dated 4 April 2014 ('the NAC offer to lease'), and a lease dated 11 June 2014 entered into between NAC and Staples ('the NAC lease');
(c) the use of the property was not for a retail purpose or use;
(d) the use of the property was permitted within an Industrial 1 Zone in accordance with the Hume City Council planning scheme;
(e) in leasing the property, AAC would observe and comply with all provisions and requirements of all laws, rules, regulations and by-laws so far as they relate to the property and/or its use (collectively the Representations);
(f) in reliance on the Representations, Staples entered into the lease with AAC;
(g) the Representations were misleading and deceptive, or likely to mislead or deceive in breach of s 18 of the Australian Consumer Law ('ACL'), insofar as:
(i) AAC intended to use the property for the provision of real estate services to retail customers;
(ii) the lease was not on the same terms as the NAC offer to lease or the NAC lease;
(iii) in leasing the property, AAC conducted a real estate service business for retail customers; and
(iv) the lease of the property was contrary to the Planning and Environment Act 1987, as the property was within 'Industrial Zone 1';
(h) but for the Representations, Staples would not have entered into the lease;
(i) further and alternatively, AAC breached the lease in a number of respects;
(j) AAC is liable to Staples for rent and outgoings itemised in several unpaid invoices, and is also liable to Staples in respect of certain expenses incurred in terminating the lease, or arising from the termination.
(a) a declaration that the lease was void ab initio pursuant to s 243 of the ACL, alternatively, an order pursuant to s 243(c) of the ACL terminating the lease, (also expressed in the prayer for relief as an order 'rescinding' the lease);
(b) an order for rectification of the lease so that it embodies the agreement made between the parties and in particular includes Wade Short as guarantor and provides for the calculation of the electricity outgoing on a pro rata basis;
(c) a declaration that the lease was validly terminated;
(d) damages (separately particularised as totalling $55,058.25);
Order sought by Staples in proceeding BP1301/2015
Is the lease a lease of retail premises for the purposes of the RLA?
Mr Staples' evidence regarding the termination
(a) The property is located within the precinct of the Hume City Council and is contained within the council's Industrial 1 Zone.
(b) On or about 24 April 2015, Staples received a letter from Hume City Council addressed to AAC, but copied to Staples, advising that the property was being used for commercial property leasing, in breach of the planning laws, and a planning permit application would need to be made.
(c) On 21 May 2015 Mr Staples instructed a letter be sent by his company's solicitors to AAC advising it that it was in breach of the planning laws by operating a retail business in an Industrial 1 Zone. The letter requested that AAC comply with the council's requirements, and reiterated that Staples did not permit AAC's use of the property for retail purposes. Proceedings to recover possession were threatened unless evidence of compliance with the council's requirements was provided.
(d) On 21 May 2015 Mr Staples also instructed his company's solicitors to send a letter to the council confirming its position regarding the use of the property.
(e) On 1 June 2015 Mr Staples instructed that a letter be sent to the council advising that Staples would not consent to an application for change of use of the property by AAC.
(f) In June 2015 Staples was provided with a copy of AAC's planning permit application number 18767 ('the permit application').
(g) On 27 August 2015 Mr Staples, on behalf of his company, sent to the council an objection to AAC's planning permit application ('the objection').
(h) As AAC continued to carry on retail activities without a planning permit in breach of the planning laws, on 10 September 2015 Mr Staples instructed his company's solicitors to serve a s 146 notice.
(i) On 15 September 2015 Mr Staples received a copy of a letter from AAC's solicitors requesting that Staples withdraw the September s 146 notice, and advising that the council had permitted AAC to use the property while its planning permit application was on foot.
(j) On 24 September 2015, Mr Staples received a telephone call from Mr Henry Dong of the council advising that the council had not permitted AAC to use the premises while its planning permit application was on foot.
(k) Furthermore, Mr Staples had not received any correspondence from the council advising that AAC was entitled to continue to carry on its business activities at the property.
(l) On 24 September 2015 Member Kincaid made in order dismissing an application by AAC for an injunction restraining Staples from re-entering the property or otherwise forfeiting the lease.
(m) On the evening of 24 September 2015, shortly after Member Kincaid made orders in BP1254/2015, Staples received a copy of a letter dated 24 September 2015 from AAC to the council advising that AAC had closed its office to the public until its planning permit application had been determined, and that all retail activities had been suspended.
(n) On Friday, 25 September 2015 Mr Staples attended at the premises and found that vehicles which he believed to be owned by AAC's director, Mr Short, and other staff of that company, were parked in the car park spaces at the property and that AAC had continued to carry on its business activities. AAC had put a notice on the door stating that the office space was closed to the public.
(o) On Monday 28 September 2015 Mr Staples again attended at the property and found vehicles which he believed to be owned by Mr Short, and his associate Mr Soultas, parked there. He believed AAC 'was carrying on its business activities with its front door closed.'
(p) As Mr Staples had not received any notification from the council that AAC was able to continue to conduct retail activities at the property until its permit application was decided upon, and as AAC continued to carry on its business activities at the premises in breach of the September s 146 Notice and the lease, Mr Staples elected to exercise his company's right pursuant to the lease to re-enter the premises.
(q) Mr Staples engaged 'two security guards to accompany two locksmiths from Gain Entry Locksmiths to change the locks and re-enter the Property.'
(r) Mr Staples instructed his company's lawyers to send a letter to AAC on 28 September 2015 advising that his company was exercising its right of re-entry. The letter stated:
As our client has entered into possession of the premises the lease has been absolutely determined.
Staples' contentions regarding the lawfulness of the termination of the lease
(a) AAC's use of the premises was for commercial property leasing, asset management, sales and consulting, and, under the Hume Planning Scheme, the use would be defined as 'Retail';
(b) the premises were in an Industrial 1 Zone, and the use would require a planning permit; and
(c) both AAC and Staples are liable for any enforcement action undertaken.
(a) no-one should be permitted to continue to trade in breach of the provisions of the Planning and Environment Act 1987; and
(b) Staples could potentially be subject to criminal prosecution if it permitted AAC to continue to carry on its business at the premises.
(a) refusing to sign the planning permit application;
(b) writing to the council on three occasions stating his refusal to consent to the town planning permit application for retail use;
(c) contacting the neighbouring tenancies and discussing the need to file objections to the planning permit application;
(d) demanding that AAC comply with the council's requirement to lodge a full and comprehensive planning permit application.
In The Commonwealth v Verwayen,[2] Mason CJ described estoppel as "a label which covers a complex array of rules spanning various categories." His Honour went on to say of "titles such as promissory estoppel, proprietary estoppel and estoppel by acquiescence" that they are all "intended to serve the same fundamental purpose, namely 'protection against the detriment which would flow from a party's change of position if the assumption (or expectation) that led to it were deserted".
The nature of an estoppel in pais is well established in this country. A party who induces another to make an assumption that a state of affairs exists, knowing or intending the other to act on that assumption, is estopped from asserting the existence of a different state of affairs as the foundation of their respective rights and liabilities if the other has acted in reliance on the assumption and would suffer detriment if the assumption were not adhered to: Craine v. Colonial Mutual Fire Insurance Co. Ltd. (affirmed on other grounds by the Privy Council - [1922] UKPCHCA 1; 31 CLR 27, at p 38); Thompson v. Palmer; Newbon v. City Mutual Life Assurance Society Ltd.; Grundt v. Great Boulder Pty. Gold Mines Ltd. [Citations omitted]
The object of estoppel in pais is to prevent an unjust departure by one person from an assumption adopted by another as the basis of some act or omission which, unless the assumption be adhered to, would operate to that other's detriment.[4]
We advise that we have closed our office to the public as of the date herein until such time as the planning application is determined by Council. All retail activities have been suspended until such time as the planning permit is determined.
(a) breach of an implied term in the lease to co-operate with AAC;
(c) breach of Staples' covenant to provide quiet enjoyment to AAC.
It is trite law that the party cannot be required to perform a contract where its performance is frustrated by the counterparty.
As a general rule... when in a written contract it appears that both parties have agreed that something shall be done, which cannot effectually be done unless both concur in doing it, the construction of a contract is that each agrees to do all that is necessary on his part for the carrying out of that thing, though there may be no express words to that effect.[7]
Every contract between subject and subject involves an obligation, implied if not expressed, that neither party shall do anything to destroy the efficiency of the bargain which he has made. The implied covenant or agreement for quiet enjoyment in the case of a demise of land is merely an instance of the application of this rule.
(a) Mr Staples says that he intended to lease the office part of the property to NAC, and subsequently Square Feet Commercial in its place, under a commercial lease. He says he did not realise he would be entering into a lease which might be characterised as a retail lease.
(b) When Mr Staples agreed to lease the office precinct of the property to NAC, he made it plain that they would be sharing the property with another tenant, and that the other tenant would be carrying out an industrial function, namely, the manufacture of animal bait. Mr Staples says that this is demonstrated by the fact that NAC, later AAC trading as Square Feet Commercial, was obliged to share the burden of paying for electricity.
(c) Mr Short, when giving evidence, agreed that he was told that the other tenant would be carrying on an ant bait making business, although he said he did not know that the process involved drying fish meal.
(d) As contended by Mr Staples, the use by AAC of the office space proved to be inconsistent with the industrial use by the other tenant, and that this conflict could only be resolved by one tenant leaving.
(e) Had it supported AAC's application for an amendment to the planning scheme so as to facilitate the conduct of a retail business, Staples would have jeopardised the industrial business being carried on by the other tenant. Mr Staples said he also would have jeopardised his own business. He deposed that his business was required to be in an industrial zone.
(f) The lease was prepared by AAC, and the lease specified a use which was inconsistent with the zoning of the area in which the demised property was located.
Relief on the ground of unconscionable conduct will be granted when unconscientious advantage is taken of an innocent party whose will is overborne so that it is not independent and voluntary, just as it will be granted when such advantage is taken of an innocent party who, though not deprived of an independent and voluntary will, is unable to make a worthwhile judgment as to what is in his best interest.
The jurisdiction of courts of equity to relieve against unconscionable dealing ... is long established as extending generally to circumstances in which (i) a party to a transaction was under a special disability in dealing with the other party with the consequence that there was an absence of any reasonable degree of equality between them and (ii) that disability was sufficiently evident to the stronger party to make it prima facie unfair or "unconscientious" that he procure, or accept, the weaker party's assent to the impugned transaction in the circumstances in which he procured or accepted it. Where such circumstances are shown to have existed, an onus is cast upon the stronger party to show that the transaction was fair, just and reasonable.
(1) A landlord under a retail premises lease or a proposed retail premises lease must not, in connection with the lease or proposed lease, engage in conduct that is, in all the circumstances, unconscionable.
(2) Without limiting the matters to which the Tribunal may have regard for the purpose of determining whether a landlord has contravened subsection (1), the Tribunal may have regard to -
(a) the relative strengths of the bargaining positions of the landlord and tenant; and
(b) whether, as a result of conduct engaged in by the landlord, the tenant was required to comply with conditions that were not reasonably necessary for the protection of the landlord's legitimate interests; and
(c) whether the tenant was able to understand any documents relating to the lease; and
(d) whether any undue influence or pressure was exerted on, or any unfair tactics were used against, the tenant or a person acting on the tenant's behalf by the landlord or a person acting on the landlord's behalf in relation to the lease, for example -
(i) concerning trading on Sundays or days that are public holidays where the premises are located; or
(ii) to agree to a lease term of less than the minimum period provided by section 21; and
(e) the amount for which, and the circumstances under which, the tenant could have acquired an identical or equivalent lease from a person other than the landlord; and
(f) the extent to which the landlord's conduct towards the tenant was consistent with the landlord's conduct in similar transactions between the landlord and other similar tenants; and
(g) the requirements of any applicable industry code; and
(h) the requirements of any other industry code, if the tenant acted on the reasonable belief that the landlord would comply with that code; and
(i) the extent to which the landlord unreasonably failed to disclose to the tenant -
(i) any intended conduct of the landlord that might affect the tenant's interests; and
(ii) any risks to the tenant arising from the landlord's intended conduct that are risks that the landlord should have foreseen would not be apparent to the tenant; and
(j) the extent to which the landlord was willing to negotiate the terms and conditions of any lease with the tenant; and
(k) the extent to which the landlord acted in good faith; and
(l) the extent to which the landlord was not reasonably willing to negotiate the rent under the lease; and
(m) the extent to which the landlord unreasonably used information about the turnover of the tenant's or a previous tenant's business to negotiate the rent; and
(n) the extent to which the landlord required the tenant to incur unreasonable fit out costs.
A claim under s 77(2) of the RLA?
An action under s 77(2)(i) of the RLA?
Did Staples breach its covenant to provide quiet enjoyment to AAC?
(a) the factory section of the premises at 52 Freight Drive was leased to ACTA;
(b) ACTA was a company owned and controlled by the sole director of Staples, Mr Staples;
(c) Mr Staples gave evidence that ACTA stored and manufactured animal chemical control pesticides at the property;
(d) Mr Staples and Mr Hall (of ACTA) gave evidence that the ant bait product produced by ACTA was made with fish meal and had an odour;
(e) Mr Short, Mr Cannizaro, Mr Soultas (who work for AAC) and Ms Prendergast (of the EPA) all gave evidence that a strong rotten fish odour was present within the property.
THE LESSOR COVENANTS AND AGREES with the Lessee as follows:
The Lessee paying the rental reserved and performing and observing the Lessee's covenants and agreements contained in this Lease may peaceably hold and enjoy the Premises during the Term without any disturbance or interruption from the Lessor or any person lawfully claiming by, through or under the Lessor.
Generally breach of a covenant for quiet enjoyment is not established merely by proof that the user of premises adjoining the leased premises which are retained in the possession of the landlord has made the leased premises less fit for the purpose for which they were let.
2.2 Observed no odours when entering the premises from Freight Drive.
2.3 Was informed by a site representative the company was in a legal dispute with the tenants of offices at 52 Freight Drive over odour from manufacturing in the rear of the factory 52 Freight Drive by ACTA; that the machine is not run every day and that it is used to manufacture ant bait and that fish meal is a raw material that is odorous.
2.4 Observed a fishy odour approximately. 1-2 m before entering the factory 52 Freight Drive and that the entrance roller door was fully open ...
2.5 Observed production records that showed that the machinery produces ant bait and runs for a few days and then is not run for up to a month ...
2.6 Observed strong fishy odour from fish meal in buckets next to the machine and was informed by a site representative that this was one of the ingredients used to manufacture ant bait.
(2) The landlord is liable to pay to the tenant reasonable compensation for loss or damage (other than nominal damage) suffered by the tenant because the landlord or a person acting on the landlord's behalf -
(b) unreasonably takes action that substantially inhibits or alters the flow of customers to the retail premises; or
(c) unreasonably takes action that causes significant disruption to the tenant's trading at the retail premises; or
(d) fails to take reasonable steps to prevent or stop significant disruption within the landlord's control to the tenant's trading at the retail premises; or ...
Summary regarding the primary claim for damages
The claim for reimbursement of outgoings paid under the lease
(1) A retail premises lease is taken to provide as set out in this section.
(2) The landlord must give the tenant a written estimate of the outgoings to which the tenant is liable to contribute under the lease that itemises those outgoings.
(3) The tenant must be given the estimate of outgoings -
(b) in respect of each of the landlord's accounting periods during the term of the lease, at least one month before the start of that period.
Please find enclosed Landlord's Disclosure Statement in relation to the office space and 5 car park spaces AAC occupies at 52 Freight Drive, Somerton pursuant to a lease with Staples Super for execution by you.
This disclosure statement is provided on an entirely without prejudice basis without any admission by the Landlord that the Lease is a Lease of retail premises.
THIS DISCLOSURE STATEMENT IS PROVIDED TO THE TENANT WITHOUT ANY ADMISSION BY THE LANDLORD THAT THE LEASE IS A LEASE OF RETAIL PREMISES
(4) The tenant is not liable to contribute to any outgoings of which an estimate is required to be given to the tenant as set out in this section until the tenant is given that estimate.
The claim for reimbursement of electricity charged to the tenant
(a) a declaration that the lease was void ab initio pursuant to section 243 of the ACL;
(b) alternatively, an order pursuant to section 243) of the ACL terminating the lease; or
(c) a declaration that the lease was validly terminated;
(d) an order for rectification of the lease so that it embodies the agreement made between the parties and in particular includes Wade Short as guarantor, and provides for the calculation of the electricity outgoings on a pro-rata basis;
The claim for a declaration that the lease has been terminated
The claim for a declaration that the lease was void ab initio pursuant to s 243 of the ACL
Without limiting [certain irrelevant sections] the orders that a court may make under any of those sections against a person (the respondent) include all or any of the following:
(a) an order declaring the whole or any part of a contract made between the respondent and a person (the injured person) who suffered, or is likely to suffer, the loss or damage referred to in that section, or of a collateral arrangement relating to such a contract:
(ii) if the court thinks fit - to have been void ab initio or void at all times on and after such date as is specified in the order (which may be a date that is before the date on which the order is made); ...
(b) AAC entered into possession of the office space at 52 Freight Drive pursuant to the lease, and carried on its business from that address even after the date upon which the lease was terminated;
(d) the lease was validly terminated on 28 September 2015;
(e) AAC has vacated the property, and now carries on business elsewhere.
The alternative claim for terminating the lease under s 243(c) of the ACL
The claim for an order for rectification of the lease
(a) Mr Short would personally guarantee the obligations of AAC under the lease; and
(b) AAC would pay electricity outgoings on a pro rata basis.
Mr Staples' evidence relevant to the rectification claim
I trusted NAC with drafting the lease as Short represented to me that NAC was a franchisee of NAI Harcourts, a reputable estate agency, and that they were very experienced in commercial leasing matters and would charge no fee for preparing the lease. I relied on these representations. As NAC were a real estate agency I did not think it was necessary to engage an agent to manage the property.
Mr Short's evidence relevant to the rectification claim
(b) Manforce Protection Services (security guards) $400;
(c) Gate Opening Systems Pty Ltd in respect electronic entry $670;
(e) Air-conditioning repairs (Powerwide Electrical Services) $600;
(c) $1,240 in respect of four hours attendance each by two men (evidently at $155 per hour);
(a) $668.41 for 20% electricity for the period 16 September 2015 (sic) - 21 February 2015;
(b) $108.26 in respect of 20% electricity for the period 22 February 2015 - 21 March 2015;
(f) $83.67 in respect of 20% electricity for the period 22 March 2015 - 21 April 2015.
[4] [1933] HCA 61; (1933) 49 CLR 507 at 547.
[7] (1881) 6 App Cas 251 at p 263.
Australian Asset Consulting Pty Ltd
Staples Super Pty Ltd
(1990) 170 CLR 394
(1988) 164 CLR 387
(1933) 49 CLR 507
(1910) 11 CLR 171
(1983) 151 CLR 447