[2025] QIRC 276
General information, not legal advice.
Queensland Industrial Relations Commission
2025-10-20
Dalton J
Original judgment source is linked above.
PUBLIC SECTOR APPEAL - EMPLOYEES AND SERVANTS OF THE CROWN - PROMOTION - appeal against a promotion decision - where the Appellant is permanently employed as an Aboriginal and Torres Strait Islander Advanced Health Worker (HWF 3.5) - where the Appellant applied for Senior Health Worker (Team Leader) Aboriginal and Torres Strait Islander Health Service (HWF 4) position - where the Appellant's application was unsuccessful - where the Appellant's application did not disclose mandatory qualifications - consideration of whether the recruitment and selection process was deficient - consideration of procedural fairness and allegations of bias - decision appealed against confirmed.
Industrial Relations Act 2016 (Qld) ss 562B, 562C, 564
Queensland Health Recruitment and Selection Human Resources Policy B1 (QH-POL-212)
Attorney- General v Wood [2023] QSC 78
Cleary v State of Queensland (Department of Resources) [2022] QIRC 416
Goodall v State of Queensland (Supreme Court of Queensland, Dalton J, 10 October 2018).
Henning v State of Queensland (Queensland Treasury) [2022] QIRC 487
Lambinon v TAFE Queensland [2025] QIRC 247
10.1 Section 131(1)(e) of the Act provides that a promotion decision may be appealed.
10.2 Section 129 of the Act provides for the definition of promotion decision.
10.3 Who may appeal a promotion decision under section 133 of the Act:
(a) a public sector employee employed on a permanent basis who is aggrieved by the decision and is entitled to appeal under a directive.
10.4 Further to clause 10.3, a public sector employee is only entitled to appeal a promotion decision:
(a) where the decision relates to a promotion of a permanent public sector employee that has been published in accordance with section 84(2) of the Act, and
(b) where the aggrieved employee submitted an application for the role that is the subject of the promotion decision; and
(c) if the aggrieved employee's application for the role that is the subject of the promotion decision, was received by the deadline for the receipt of applications, or in the case of continuous applicant pools, the application was received prior to the initial date that applications were distributed to the selection panel, and
(d) the aggrieved employee has sought post-selection feedback in accordance with the relevant provisions of the directive relating to recruitment and selection, and
(e) in the case of a promotion decision resulting from a limited advertising process conducted in accordance with the directive relating to recruitment and selection, the aggrieved employee must have been eligible to apply.
18 Directions the QIRC may give in deciding an appeal about a promotion decision
18.1 Section 143(2)(a) of the Act requires that this directive provide for the directions the QIRC may give under section 562C(1)(b) of the IR Act.
18.2 In deciding an appeal under section 562C of the IR Act, the QIRC may make any direction they consider necessary, including any of the following:
(a) a direction that, within one month, the chief executive is to set aside the promotion and publish (in accordance the requirements of section 84(2) of the Act) that the appointment is set aside
(b) a direction that the chief executive either recommences the recruitment and selection process from the point of advertising the vacancy, or continues with the process from a particular time or event as identified by the QIRC
(c) a direction that a new selection panel is to be formed and/or a direction regarding the composition of the new panel, where a decision is made that a chief executive is to recommence the recruitment and selection process.
44 Principles underpinning recruitment and selection
(1) The purpose of this section is to ensure the recruitment and selection of a high-performing, apolitical and representative public sector workforce.
(2) A person undertaking a recruitment and selection process in a public sector entity, including, for example, making a decision about employment of a public sector employee, must undertake the process in accordance with the principles mentioned in subsection (3).
(a) recruitment and selection processes must be directed to the selection of the eligible person best suited to the position; and
(b) recruitment and selection processes must be fair and transparent; and
(c) recruitment and selection processes must reflect the obligations under chapter 2 relating to equity, diversity, respect and inclusion.
45 Employment on merit and for equity and diversity
(1) A person selected for employment in or to a public sector entity must be the eligible applicant best suited to the position.
(2) In deciding the eligible applicant best suited to a position, a person undertaking a recruitment and selection process in a public sector entity -
(a) must consider each eligible applicant's ability to perform the requirements of the position; and
(i) the way in which each eligible applicant carried out any previous employment; and
(ii) the potential of each eligible applicant to make a future contribution to the entity; and
(iii) the extent to which the proposed decision would contribute to fulfilment of the entity's obligations under chapter 2, including, for example, the objectives, strategies and targets stated in the entity's equity and diversity plan.
9. Selecting the eligible applicant best suited to the position
9.1 Recruiting a diverse and high performing public sector workforce is enabled through fair, transparent and contemporary selection processes.
9.2 Selection decisions must ensure that the eligible applicant best suited to the position is selected for employment, as provided for in section 45 of the Act.
9.3 Where relevant, a chief executive must establish that a person is eligible to become a public sector employee as provided for in section 47 of the Act (that is, the person is an Australian citizen or has permission under a law of the Commonwealth to work in Australia).
9.4 Where there are mandatory qualifications associated with a position, a chief executive must satisfy themselves of the validity of the qualification. For example, the qualification can be verified with the issuer that conferred the qualification (noting that some tertiary institutions have a qualification checking mechanism or website).
9.5 Where a vacancy is advertised, selection processes and notification of outcomes must take place in a timely manner. To facilitate this, selection panels should be formed and selection strategies determined prior to the closing date of the vacancy advertisement.
9.6 In determining the composition of a selection panel (which must include a minimum of two people), a chief executive must consider diversity of the panel as a key factor for successful recruitment, particularly in the context of their obligations under chapter 2 of the Act. [9]
9.7 The decision maker should generally not be a member of the selection panel.
9.8 To promote integrity and diversity in recruitment, selection panels must:
(a) consider and declare any actual, potential or reasonably perceived conflicts of interest between each panel member and the applicants, or, the absence of such conflicts of interest
(b) consider elements of conscious or unconscious bias that may impact the process, including mitigation strategies
(c) consider how the selection process can be accessible, inclusive and culturally safe (as relevant to each circumstance and organisational context)
(d) provide candidate care, including through timely and regular communication with applicants
(e) for senior executive vacancies, include one member from outside the ministerial portfolio.
9.9 Where a conflict of interest is declared under clause 9.8(a), the selection panel must consider and document any resolution or mitigation strategies, which must be approved by the decision maker prior to continuing with the selection process.
Assessment of the person best suited to the position
9.10 When selecting the eligible applicant best suited to the position, a person undertaking a recruitment and selection process must:
(a) comply with any relevant direction given by the chief executive under clause 7.6
(b) conduct a holistic assessment of eligible applicants in the context of the role requirements and the factors provided for in section 45(2) of the Act
(c) clearly document why a person is assessed as being the eligible applicant best suited to the position, including a comparative assessment where there is more than one applicant in a process.
9.11 Assessment processes for advertised positions must:
(a) consider contemporary and best practice selection techniques relevant to the requirements of the position and the entity's operating context
(b) incorporate selection techniques that enable a sufficiently comprehensive and holistic assessment of each applicant within the context of being best suited to the position
(c) consider all the information before the selection panel, rather than rely or focus on one aspect of the process, such as interview performance
(d) incorporate referee checks and pre-employment checks as appropriate and required
(e) be consistent with the obligations set out in chapter 2 of the Act relating to equity, diversity, respect and inclusion.
In receiving post selection feedback I was advised that my application was not considered because I did not have QUALIFICATION.
In my application I provided evidence of my QUALIFICATION, being a Bachelor of Health Science (Aboriginal Health & Community Development) and Diploma of Health Science (Aboriginal and Torres Strait Islander Primary Health Care).
The failure to consider my relevant qualifications during the recruitment and selection process in making the promotion decision demonstrates that the decision was fatally flawed.
Alleged failure to properly consider relevant qualifications
After reviewing your submission, the panel noted that while your resume provides a strong overview of your skills and experience, the position requires applicants to hold an approved Diploma qualification (or higher) in Aboriginal and/or Torres Strait Islander Primary Health Care. We appreciate your dedication to this field, and if obtaining the qualification is something you're interested in pursuing, we encourage you to explore pathways that may support you in meeting this requirement for future opportunities. Please don't hesitate to reach out if you'd like guidance on potential study options or other roles that align with your experience. We value your commitment to health and community and hope to see your application for future positions...[17]
What weight should the Commission give to evidence not before the panel at the time the decision was made?
In my application I provided in my resume my qualifications being Bachelor of Health Science (Aboriginal Health and Community Development) at The University of Sydney, well above the required qualifications need (sic) for this position.
In the Role Description it asked for an approved Diploma qualification (or higher) in Aboriginal and/or Torres Strait Islander Primary Health Care in which I have. It doesn't ask for proof, but I have sent them to you in my last submission.
Also, I have proof that I sent my qualifications to Paul Weir the Executive Director Aboriginal and Torres Strait Isalnder Health (see attached) on 20 August 2024 at 3.08pm for an upgrade of a pay point and he forward it on to HR who keep stating I don't have the approved mandatory qualifications (or higher) for the position.
In fact, on or about the 12/12/2023 I sent all my qualifications signed by a Justice of the Peace to HR because in the Certified Agreement (No 1) 2019 the Aboriginal and Torres Strait Islander Health Force (Queensland Health) EB1 Agreement the Aboriginal Health Workforce had to prove they had the qualifications to be upgraded...
The Respondent keeps saying I don't have leadership skills or supervision of others which go to show they haven't read my resume or my job application.
The failure to consider my relevant qualifications during the recruitment and selection process in making the promotion decision demonstrates the decision fatally flawed. [25]
What information was available to the panel at the time the decision was made?
In 2017, I applied for the position I'm now still in and Consuela Morris and Steven Ober were on the panel to, no one was appointed to the position, months later it was readvertised, I applied and with a different panel consisting of the Director of Social work, Senior Social worker and Consuela who dialled in, the panel chair stated in her feedback that I blitzed the rest of the other applicants and I was the successful candidate and the right person for the job.[29]
Procedural fairness is a right recognised and defined by law that involves two key elements - the hearing rule (the parties shall be given adequate notice od the case against them, and a right to respond), and the bias rule (everyone is entitled to a decision by a disinterested and unbiased adjudicator).
"[whether] a 'fair-minded lay observer might reasonably apprehend the judge might not bring an impartial mind to the question the judge is required to decide."
[13] The application of the test is a two-part process. Firstly, "it requires the identification of what it is said might lead a judge... to decide a case other than on its legal and factual merits." Secondly, there must be a logical connection between that matter and the feared departure from the judge deciding the case on its merits.
Pursuant to s 562C(1)(a) of the Act, the decision appealed against is confirmed.
[3] Goodall v State of Queensland (Supreme Court of Queensland, Dalton J, 10 October 2018).
[5] Ibid s 562C(1)(a).
[6] Ibid s 562C(1)(b).
[7] Ibid s 562C(2).
[9] As an identified position, at least one member of the panel is required to possess the attribute for the identified role. Attachment 1 Identified roles, Clause 1.3; Queensland Health Recruitment and Selection Human Resources Policy B1 (QH-POL-212).
[13] Resume of Terrence Appo; Submissions of the Respondent, filed 21 May 2025, 34.
[14] The covering letter is dated 31 January 2025, but paragraph [1] of submissions says 17 January 2025 - which is the day the position was advertised.
[15] Queensland Health Recruitment and Selection Human Resources Policy B1 (QH POL 212) provides at clause 16.2: After shortlisting, the panel may advise non-shortlisted candidates via email that they were unsuccessful and that their application is no longer being considered.
[16] Submissions of the Appellant, filed 5 June 2025, [1].
[17] Email to Terrence Appo from Consuela Morrice dated 28 February 2025; Submissions of the Appellant, filed 5 June 2025, 5.
[18] Submissions of the Respondent, filed 21 May 2025, [16].
[20] Submissions of the Appellant, filed 5 June 2025, 3.
[21] Submissions of the Respondent, filed 9 June 2025, [4] .
[22] Submissions of the Appellant, filed 5 June 2025, [6].
[23] Submissions of the Respondent, filed 9 June 2025, [5].
[25] Submissions of the Appellant, filed 18 June 2025, [1] - [7].
[26] Email to Terrence Appo from Consuela Morrice dated 28 February 2025; Submissions of the Appellant, filed 5 June 2025, 5.
[27] Submissions of the Appellant, filed 5 June 2025, [2].
[28] Cover Letter of Terrence Appo; Submissions of the Respondent, filed 21 May 2025, 26.
[29] Submissions of the Appellant, filed 5 June 2025, [4].
[31] Submissions of the Respondent, filed 9 June 2025.
[32] Email from Paul Weir to Terrence Appo and Consuela Morrice, dated 28 February 2025; Submissions of the Appellant filed 5 June 2025, 5.
[33] Queensland Health Recruitment and Selection Human Resources Policy B1 (QH-POL-212) 36.
[35] See, for example: Lambinon v TAFE Queensland [2025] QIRC 247, [4] (Gazenbeek IC); Cleary v State of Queensland (Department of Resources) [2022] QIRC 416, [59] (McLennan IC); Henning v State of Queensland (Queensland Treasury) [2022] QIRC 487, [25] (Hartigan DP).
Appo
State of Queensland