© 2026 Zoe. All rights reserved.
Zoe is a legal information platform. Always consult the Federal Register of Legislation for authoritative text.
[2024] FWC 591
procedural. The Commission refused Mr Hicks' application for an order requiring production of Kronos higher duties records and the requested weeknight rosters under s 590 of the Fair Work Act (see [5], [35]).
Mr Hicks sought FWC orders requiring Woolworths to produce payroll (Kronos) records and rosters to support a classification dispute about a 'Duty Manager' role. Woolworths argued the Agreement restricts the FWC to requesting, not compelling, documents and that the requested material was irrelevant or too broad. Commissioner Lim found that clause 22.2(c) limits the Commission's power to compel production and, in any event, declined to exercise the s 590 discretion because the Kronos data did not record roles and the roster request was an unreasonably broad fishing expedition. The production application was refused.
AI-generated legal information, not legal advice. Zoe can make mistakes. Check the cited source, and for advice about your situation consult a qualified Australian lawyer.
2 cited instruments linked from this judgment.
1,851 words · generated 17/06/2026
Mr Anthony Hicks, an employee of Woolworths, referred a classification dispute to the Fair Work Commission on 19 December 2023 under clause 22.2(a) of the Woolworths Supermarkets Agreement 2018 and s 739(6) of the Fair Work Act 2009. He contended that the correct classification for a Woolworths Duty Manager under the General Retail Industry Award 2020 was in dispute ([1]-[2]). Woolworths lodged a jurisdictional objection, asserting the dispute was hypothetical and not connected to Mr Hicks because it says it no longer employs a Duty Manager role and Mr Hicks has never performed those duties ([6]).
In the context of that jurisdictional objection, Mr Hicks applied (on 26 February 2024) under s 590(2)(c) of the Act for an order requiring Woolworths to produce specified documents: (1) Kronos higher duties payment records for named employees and anyone paid at Retail Employee Level 6 for higher duties at the Victoria Park store from 2022 to date; and (2) all weeknight rosters for the store from 2022 to date, or alternatively rosters showing periods where no salaried employees were working ([4], [7]).
Woolworths resisted. It argued the Agreement's clause 22.2(c) expressly limits the Commission to requesting, not compelling, production of documents in disputes, and relied on prior Commission authority (Zanon) and Full Court authority (Endeavour Energy) that a dispute resolution term may constrain the Commission's powers. Woolworths further argued that the Kronos records did not identify the role performed and would not resolve whether employees acted as Duty Manager; and that the rosters sought were overbroad and a fishing expedition ([12]-[16], 16-(e), 17-(c)).
Commissioner Lim heard submissions on the papers and by mention on 5 March 2024. The Commissioner refused Mr Hicks' production application, concluding that clause 22.2(c) limits the Commission's power to compel documents and, irrespective of whether the clause was engaged, the exercise of the s 590 discretion was inappropriate on the facts: the Kronos records did not record the role performed and thus would not resolve the jurisdictional point, and the roster request was unreasonably broad, bordering on a fishing expedition and directed to a collateral purpose (unpaid higher duties generally) rather than the jurisdictional question ([25]-[35]). The production application was therefore denied ([5], [35]).
Two distinct legal considerations drove the outcome.
First, the statutory limitation principle in s 739(3) of the Act was engaged. That provision requires the Commission not to exercise any powers limited by the dispute resolution term. Clause 22.2(c) of the Woolworths Agreement explicitly provides that in proceedings before the FWC "the FWC may request but not compel a person to produce documents" ([25]). The Commissioner treated that clause as a constraint on the Commission's power to compel production. The decision draws support from the Full Court's characterisation in Endeavour Energy that where a term under s 739(1) places limits on powers, the Commission must remain within those limits ([26]; reference to Endeavour Energy at [26]). The Commission had previously reached similar conclusions in Zanon ([15]).
Second, even leaving the clause question aside, the Commission exercised the broad discretion conferred by s 590 to inform itself. The Commissioner stressed that s 590 is to be exercised consistently with the practice in civil proceedings when ordering subpoenas and production. The judgment sets out the usual factors: grounds that documents exist and are in custody, sufficient particularity, apparent relevance to issues, use to support an existing case, avoidance of fishing expeditions, reasonableness of burden, proper administration of justice, absence of collateral or improper purpose, and considerations of privilege and confidentiality ([29]-[30]). The Commissioner applied these factors to the particular record requests.
On the facts, the Kronos records were found to record pay levels but not to attribute the specific classification or role performed by an employee, so they would not resolve the question whether employees were acting as Duty Manager or merely undertaking other duties paid at Level 6 ([31]-[32]). Woolworths had already conceded that employees had been paid at Retail Employee Level 6, reducing the incremental utility of broad discovery ([32]). The roster request sought over two years of weeknight rosters; the Commissioner found that was unreasonably broad, and likely a fishing expedition directed in part to a collateral inquiry (establishing unpaid higher duties more generally) outside the jurisdictional issue before the Commission. During the mention, Mr Hicks accepted that some of the inquiry related to collateral matters ([33]-[34]). Balancing the considerations, the Commissioner declined to exercise s 590 to order production ([35]).
Before: The Commission's powers to deal with disputes are statutory, s 595 and Subdivision B of Pt 6 (ss 738-739), and the Commission's ability to exercise arbitral or coercive powers can be shaped by the dispute resolution term itself. Prior Commission and Full Court authorities had held that dispute resolution terms may constrain the Commission's powers (Endeavour Energy; Zanon). The Commission also has wide discretion under s 590 to inform itself, and practice in civil proceedings (subpoena standards) guides the exercise of that discretion.
After: This decision reinforces two points. First, when an enterprise agreement contains an express term that the FWC may request but not compel documents, that term constrains the Commission under s 739(3) so that coercive production orders cannot be made. Second, even absent an express limitation in the dispute term, the Commission will exercise s 590 in accordance with subpoena principles and will refuse production where documents lack necessary particularity, relevance, or where the applicant seeks broad historical material amounting to a fishing expedition or directed to collateral purposes. The decision emphasises proportionality in discovery requests brought to support jurisdictional questions under s 739.
Paragraph [25]: Original: "Section 739(3) of the Act provides that in dealing with a dispute, the FWC must not exercise any powers limited by the term. Clause 22.2(c) of the Agreement clearly defines the power of the Commission to request, but not compel the production of documents in a dispute." Plain-English: If the enterprise agreement says the FWC can only ask for documents and not force their production, the FWC must obey that limitation.
Paragraph [29]: Original: "Section 590 ... confers a broad discretionary power on the Commission to inform itself by means including (but not limited to) the methods outlined in subsection 590(2)." Plain-English: The Commission has a wide discretion to decide how it gathers information in a case, including by ordering documents, but it must use that discretion responsibly.
Paragraph [31]: Original: "An examination of the Kronos records ... shows that Kronos records the level/s a Woolworths employee is paid during the employment, but does not attribute a classification or role." Plain-English: The payroll system logs how an employee was paid, but does not state what job they were doing; thus payroll data cannot prove they were acting as Duty Manager.
Paragraph [33]: Original: "It is unreasonable to seek the production of over two years' worth of documents in this case ..." Plain-English: Asking for more than two years of rosters is disproportionate and probably an attempt to search widely for evidence rather than to obtain documents clearly linked to the narrow legal question.
Paragraph [35]: Original: "Accordingly, regardless of whether clause 22.2(c) of the Agreement applies, I am not satisfied that it is appropriate to exercise my discretion pursuant to s 590 to grant the order sought by Mr Hicks." Plain-English: Even if the contract term does not apply, the Commission would still refuse to order the documents because the request fails the usual tests for ordering production.
This decision is most directly triggered when:
Lawyers should consider this authority when planning discovery or production applications in FWC disputes under enterprise agreements with restrictive dispute terms, to ensure requests are narrow, particular, and directly relevant to the issue in dispute.
At the time of this decision, the judgment itself cites and relies on prior Full Court and Commission authorities (Endeavour Energy, Zanon, and a range of decisions on subpoena practice). The decision is an application of those authorities to deny production. Later decisions applying this judgment would likely treat it as a Commission-level application of s 739(3) and s 590 principles: as a caution against overbroad production requests and as an example of the effect of an express 'request but not compel' clause. Practitioners should monitor subsequent FWC decisions in which similar clauses appear to determine whether this decision is followed consistently. (This decision itself records the existing authorities it relies upon: Endeavour Energy [26], Zanon [15], and the subpoena practice authorities cited at [30].)
Several issues remain for future clarification:
Practical takeaway: where a dispute is referred under an enterprise agreement with restrictive dispute clause language, and production is sought to meet a jurisdictional objection, applicants must show targeted, role-identifying relevance and avoid broad historical fishing expeditions. The Commissioner will apply subpoena-style tests under s 590 and will refuse disproportionate requests even where the dispute clause might not strictly limit the Commission's power to compel.
s.590(2)(c) - Application for an order requiring a person to produce documents, records or other information
Woolworths Group Limited and Woolworths (South Australia) Pty Limited ('Woolworths') T/A Woolworths Supermarkets
Application for an order requiring a person to produce documents, records or other information - application not granted
(a) Mr Hicks' Classification Dispute is entirely hypothetical, as Woolworths does not employ anyone in the position of Duty Manager. There is also no prospect of any employee being required to work as a Duty Manager in the future.
(b) The Classification Dispute has no rational connection to Mr Hicks' personal circumstances, as Mr Hicks has never been employed in the position of Duty Manager and Mr Hicks has never performed higher duties in the position of Duty Manager. Further, Mr Hicks does not have standing to raise a dispute of other employees who may have performed the role of Duty Manager.
(1) The Kronos records that show each time the following employees have been paid for performing higher duties during their employment at Woolworths Victoria Park ('WVP') from 2022 to date (i.e. the type of record provided in CH-2 of the witness statement of Cedar Hogberg):
(2) All weeknight rosters for WVP from 2022 to date or, alternatively, all rosters (2022 to present) for any period during WVP's trading hours where there were no salaried employees working.
(3) In this schedule, 'rosters' are documents which detail the start and finish times of all WVP employees who worked during any part of the time period specified. 'Weeknight' means 5pm - 9pm, Monday to Friday
(a) There is no issue in dispute in the substantive proceedings, or in connection with Woolworths' jurisdictional objection as to whether other employees have been paid higher duties at the Retail Employee Level 6 rate of pay.
(b) The dispute relates to the position of Duty Manager, which Woolworths says has not existed in its supermarket store structure since around September 2019.
(c) Mr Hicks' claim for the Kronos documents is misconceived. The witness statement of Cedar Hogberg in the jurisdictional objection matter shows that the records go no further than identifying the occasions on which an individual employee was recorded as having undertaken higher duties and the classification level relevant to those higher duties. They do not identify the type of duties or the particular position that the team member has performed. For example, the Retail Employee Level 6 classification applies to various positions and duties, including to the position of Department Manager.
(d) Mr Hicks does not have the standing (and does not purport) to bring a dispute on behalf of other employees who have been paid higher duties at the Retail Employee Level 6 rate of pay.
(e) The Commission should not request the production of the Kronos documents because they are not relevant to any fact in issue in the proceedings, including in relation to Woolworths' jurisdictional objection. Further, subparagraph 1(h) of the orders sought is an impermissible "fishing expedition" and an abuse of process.
(a) Mr Hicks seeks to rely on the roster documents to draw an inference that "the duty manager employee was not paid for the work they performed". There is no issue in dispute in relation to whether or not "other employees" have been paid higher duties for the work they performed. Mr Hicks also does not have standing to bring a dispute on behalf of other employees. The documents sought are not relevant to any fact in issue in the substantive proceedings or Woolworths' jurisdictional objection.
(b) Further, and in the alternative, the request of "all weeknight rosters" for a period of more than two years is an impermissible "fishing expedition" and an abuse of process.
(c) The alternative request for "all rosters (2022 to present) for any period during WVP's trading hours where there were no salaried employees working" would require Woolworths to analyse over two years of rosters and identify any periods within WVP's trading hours where there were no salaried employees working.
(a) His application for an order under s 590(2)(c) of the Act arises in relation to Woolworths' jurisdictional objection, not the substantive application itself.
(b) Resolving a jurisdictional objection is clearly not the same as dealing with a dispute. The task before the Commission is not to deal with the Classification Dispute, but to determine whether s 595(1) of the Act has been met. If the answer to that question is 'yes', then the Commission may deal with the Classification Dispute.
(c) If the Commission were to find that dealing with a dispute pursuant to the Act includes the determination of jurisdiction, it would lead to absurd outcomes. By way of example, suppose that the Commission, after holding a hearing to determine a jurisdictional objection, finds that it does not have the jurisdiction to deal with a dispute. It has already dealt with the dispute by determining the jurisdictional objection. This would put the Commission in breach of s 595(1) of the Act.
(d) This is an absurd interpretation. The Commission would not be able to deal with jurisdictional objections unless it is certain from the start that s 595(1) has been satisfied.
(e) Section 739(1) of the Act only "applies if a term referred to in section 738 requires or allows the FWC to deal with a dispute". If the Commission does not have jurisdiction to deal with the dispute Woolworths contends because clause 22.2(c) of the Agreement does not permit it, then s 739(1) does not apply.
(1) The FWC may deal with a dispute only if the FWC is expressly authorised to do so or in accordance with another provision of this Act.
(2) The FWC may deal with a dispute (other than by arbitration) as it considers appropriate, including in the following ways:
(b) by making a recommendation or expressing an opinion.
(3) The FWC may deal with a dispute by arbitration (including by making any orders it considers appropriate) only if the FWC is expressly authorised to do so under or in accordance with another provision of this Act.
Example: Parties may consent to the FWC arbitrating a bargaining dispute (see subsection 240(4)).
(4) In dealing with a dispute, the FWC may exercise any powers it has under this Subdivision.
Example: The FWC could direct a person to attend a conference under section 592.
(5) To avoid doubt, the FWC must not exercise the power referred to in subsection (3) in relation to a matter before the FWC except as authorised by this section."
(a) a modern award includes a term that provides a procedure for dealing with disputes, including a term in accordance with section 146; or
(b) an enterprise agreement includes a term that provides a procedure for dealing with disputes, including a term referred to in subsection 186(6); or
(c) a contract of employment or other written agreement that includes a term that provides a procedure for dealing with disputes between the employer and the employee, to the extend that the dispute is about any matters in relation to the National Employment Standards or a safety net contractual entitlement; or
(d) a determination under the Public Service Act 1999 includes a term that provides a procedure for dealing with disputes arising under the determination or in relation to the National Employment Standards."
(1) This section applies if a term referred to in section 738 requires or allows the FWC to deal with a dispute.
(3) In dealing with a dispute, the FWC must not exercise any powers limited by the term.
(4) If, in accordance with the term, the parties have agreed that the FWC may arbitrate (however described) the dispute, the FWC may do so.
Note: The FWC may also deal with a dispute by mediation or conciliation, or by making a recommendation or expressing an opinion (see subsection 595(2)).
(5) Despite subsection (4), the FWC must not make a decision that is inconsistent with this Act, or a fair work instrument that applies to the parties.
(6) The FWC may deal with a dispute only on application by a party to the dispute."
(c) Mr Hicks' dispute has been filed pursuant to clause 22.2(a) of the Agreement, which provides that if a dispute remains unresolved after discussions between the parties, a party may refer a dispute to the Commission for resolution.
(d) Woolworths' jurisdictional objections are regarding the interpretation of 'dispute' in the Agreement. This will require an interpretation of the words in the Agreement. It is not an exercise in interpreting the words of the Act.
(e) An order to produce cannot be used for the purpose of a 'fishing expedition'; that is, used for the purpose of exploring if there is a viable case that might be advanced.[12]
[5] Construction, Forestry, Maritime, Mining and Energy Union & others v Falcon Mining Pty Ltd [2022] FWCFB 93, [62].
[6] Construction, Forestry, Mining and Energy Union v North Goonyella Coal Mines Pty Ltd [2015] FWCFB 5619, [34]; The Australian Workers' Union v MC Labour Services Pty Ltd [2017] FWCFB 5032, [25];
[7] Esso Australia Pty Ltd v Australian Workers' Union (AWU), Australian Manufacturing Workers' Union (AMWU) and Communications, Electrical, Electronic, Energy, Information, Postal, Plumbing and Allied Services Union of Australia (CEPU) [2017] FWCFB 2200 (Esso); Kennedy v Qantas Ground Services Pty Ltd [2018] FWCFB 3847, [23].
[8] McIlwain v Ramsey Food Packaging Pty Ltd [2005] FCA 1233, [36].
[10] Clermont Coal Pty Ltd v Brown [2015] FWCFB 2460, [19].
[11] McIlwain v Ramsey Food Packaging Pty Ltd [2005] FCA 1233, [35].
[12] Kirkman v DP World Melbourne Ltd [2015] FWCFB 3995, [19].
[15] D.A. v Baptist Care SA [2019] FWC 7358, [36] - [38].
[18] Witness statement of Cedar Hogberg, 23 February 2024, attachment CH-2.
[19] Respondents' submissions, 27 February 2024, [13].
[20] Applicant's responsive submissions, 28 February 2024, [6].
Printed by authority of the Commonwealth Government Printer
Anthony Gilbert Hicks
Woolworths Group Limited and Woolworths
The Commission refused Mr Hicks' application for an order requiring production of Kronos higher duties records and the requested weeknight rosters under s 590 of the Fair Work Act (see [5], [35]).