austlii:nsw/NSWPIC/2026/159
General information, not legal advice.
NSWPIC
2026-03-10
Original judgment source is linked above.
30 May 2024. 3. On 1 November 2024 the applicant's treating pain specialist Dr James Yu requested approval for right lumbar sympathetic nerve blocks at L3 and L4. Liability was disputed on
13 November 2024 and the dispute was upheld on 22 August 2025 following internal review. 4. The respondent's insurer declined further physiotherapy treatment for the applicant on
1 April 2025. 5. An Application to Resolve a Dispute (ARD) was lodged with the Personal Injury Commission (Commission) on 4 November 2025. The applicant claims future medical or related treatment expenses for right sympathetic nerve blocks at L3 and L4 and ongoing physiotherapy treatment. 6. The dispute was listed for conciliation conference and arbitration hearing on
(a) whether the proposed right lumbar sympathetic nerve blocks at L3 and L4 is reasonably necessary medical treatment as a result of the right knee injury on
7 December 2023 pursuant to s 60 of the Workers Compensation Act 1987 (the 1987 Act), and
(b) whether further physiotherapy is reasonably necessary medical treatment for the right knee injury on 7 December 2023 pursuant to s 60 of the 1987 Act.
29 January 2026 in Sydney. The applicant attended with her son Mr Alex Aneska.
Mr Stephen Hickey of counsel appeared for the applicant instructed by Ms Jia Guo, legal practitioner. Mr Jayden Kreig of counsel appeared for the respondent instructed by Ms Laura Francis, legal practitioner. Mr Cumerlato was also present. 2. During conciliation the respondent's Application to Lodge Additional Documents dated
23 January 2026 was admitted. 3. I am satisfied the parties to the dispute understand the nature of the application and the legal implications of any assertion made in the information supplied. I have used my best endeavours in attempting to bring the parties to the dispute to a settlement acceptable to all of them. I am satisfied the parties have had sufficient opportunity to explore settlement and that they have been unable to reach an agreed resolution of the dispute.
(a) ARD and attached documents;
(b) Reply and attached documents, and
(c) respondent's Application to Lodge Additional Documents (ALAD) dated
23 January 2026 and attached documents.
7 December 2023 while walking up stairs from the loading dock at the respondent's premises to return keys to the office at the end of her shift. 3. The applicant drove home but found it hard to walk and her husband took her to the hospital's emergency department where she had an X-ray. As there were long delays the applicant arranged to have a right knee ultrasound carried out the following day. 4. Her treatment included an injection to her right knee on 18 December 2023, an MRI on
2 January 2024, treatment from her general practitioner Dr Don Nguyen and Dr Daniel Rahme, orthopaedic surgeon. An injection to her right knee on 5 March 2024 helped her pain a bit but then the pain came back. 5. The applicant had another right knee MRI on 14 May 2024 and Dr Rahme recommended surgery. The applicant had surgery on 1 July 2024 and physiotherapy treatment once or twice a week from Ms Tam following the surgery. She told Dr Rahme on 14 August 2024 she felt numbness around her right knee and she was given medication for it. 6. She continued to see Dr Don Nguyen who recommended she have a scan of her back to see whether any of the pain going down to her right knee was coming from her back. The applicant had a CT scan of her lower back on 26 September 2024 and an X-ray of her right knee. On 1 October 2024 she had an injection to her lower back however the pain to her right knee did not improve. 7. The applicant consulted Dr James Yu, pain specialist, on 15 October 2024. She completed a pain management program called REGAIN that involved her seeing a physiotherapist and a psychologist to teach her how to manage her pain. 8. Dr Yu examined her scans and recommended she have nerve block injections to her right lower back, explaining the back connects to the nerves down her right knee and the injection should help with her right knee pain. 9. The applicant continued to have physiotherapy treatment with Ms Pamela Fenianos from
19 November 2024 until 1 April 2025 when the insurer denied further treatment. As a result of not seeing a physiotherapist the applicant feels her right knee is getting worse and worse and there are more flare ups of pain. 10. She had an MRI of her back on 13 February 2025 and another right knee MRI on
21 February 2025. The applicant started seeing Dr Albert Nguyen from 25 March 2025 as she was not happy with Dr Don Nguyen. She started experiencing pain in her left knee in about April or May 2025 because she puts more weight on the left knee to manage pain in her right knee. 11. The applicant then describes the impact of the constant right knee pain for which she takes Panadol and Nurofen about three times a day. 12. She has not worked since she was injured and she was medically terminated on
Dr Evan Dryson, independent occupational physician
1 July 2024. 5. On 17 July 2024 Dr Rahme reports the applicant can commence formal physiotherapy following the surgery, focusing on range of motion and strength. 6. Dr Rahme reports on 14 August 2024 the applicant has little improvement thus far post surgery, she complains of numbness around the knee which was not present previously, and she may be developing sympathetic dystrophy. He recommends review with her pain specialist for better management of her pain. 7. On 25 September 2024 Dr Rahme reports the applicant is complaining she is not receiving any hands-on physiotherapy. He explained to her that the mainstay of physiotherapy is to educate her on an exercise regime to perform at least once a day at home, although some sessions of hands-on physiotherapy may be helpful. Dr Rahme says soon thereafter there should be consideration of transition to an exercise physiology program. 8. Dr Rahme reports on 23 October 2024 he agrees with the pain specialist's recommendations for a multimodal approach to treat the applicant's pain syndrome and she will return for review once she has had the nerve blocks performed. 9. On 7 February 2025 Dr Rahme reports the pain has worsened over the last three months in keeping with poorly treated chronic regional pain syndrome (autonomic sympathetic dystrophy). Physiotherapy alone will be insufficient and Dr Rahme also requests approval of the sympathetic nerve block to manage her condition more effectively. 10. Dr Rahme in his report dated 26 February 2025 notes the MRI shows no significant changes to the applicant's right knee. Her issue now is unfortunately chronic regional pain syndrome which she was developing prior to surgery. Her management should primarily be guided by her pain specialist and pain management team. 11. In an undated report to the insurer Dr Rahme provides his opinion that the applicant feels she is not getting any hands-on physiotherapy and physiotherapy should be altered to include hands-on treatment and transition to exercise physiology. The applicant has had 8 to 10 post-surgery physiotherapy sessions and her pain or functional capacity has not improved in line with the treatment received.
5 March 2024. 3. The right knee MRI report of 14 May 2024 concludes there is a significant tear of the medial meniscus with joint effusion and associated capsular swelling. 4. A CT scan of the lumbar spine and sacroiliac joints was carried out on 26 September 2024. Findings include moderate to marked right L3/4 bony neural exit foraminal narrowing causing contact/impingement of the exiting L3 nerve root, contact/impingement of the exiting L5 nerve roots bilaterally and encroachment/impingement of the S1 nerve roots bilaterally. 5. A right knee X-ray was carried out on 26 September 2024 with the clinical notes referring to worsening pain after the right knee surgery and apparently with no significant findings. 6. A CT-guided right L3/4 transforaminal injection was carried out 1 October 2024. 7. A lumbar spine MRI report of 13 February 2025 refers to potentially significant foraminal narrowing between L3/L4 and L5/S1 as well as potentially significant subarticular narrowing at L4/L5 and L5/S1. 8. A right knee MRI report of 21 February 2025 includes that features of medial compartment osteoarthritis have mildly progressed since the prior study and there is significant swelling of the medial joint capsule which has increased since the previous study.
10 February 2025, and Dr Albert Nguyen between 25 March 2025 and 9 June 2025 will be referred to where relevant.
7 December 2023 with right sided calf pain. She was discharged that day provided with Endone for pain relief and for general practitioner follow up. 2. The notes include that the applicant had experienced right back of knee and calf pain for two months which was not the result of trauma and "[t]oday whilst walking up stairs heard some popping in R knee. Since then pain has worsened to 15/10".[2]
Associate Professor Allan Molloy, independent anaesthetist and pain management specialist
Dr Rahme notes the applicant has chronic regional pain syndrome which is different to complex regional pain syndrome. 11. The chance of a causal connection between the proposed lumbar sympathetic nerve block and the ongoing right knee symptoms is very low and he does not recommend the proposed treatment as a result of the work-related knee injury. 12. Regarding ongoing physiotherapy, Associate Professor Molloy's opinion is it is not reasonably necessary. The REGAIN program does not seem to have been successful. It is reasonably necessary the applicant be reviewed by a clinical psychologist and a psychiatrist with specific expertise in pain medicine and trauma-related conditions as this is a chronic pain syndrome and her modifiable psychosocial factors need to be optimised. 13. The applicant has a chronic pain syndrome with significant distress and disability which means that all treatments that have been trialled have failed. This failure is likely with both the proposed lumbar sympathetic nerve blocks and any ongoing physiotherapy in Associate Professor Molloy's view. 14. A new MRI of the knee is essential to exclude any new pathology or identify any progression of previously identified pathology and treatments at this stage should focus on self-management and simple analgesics.
18 December 2023, an MRI on 2 January 2024 and she goes on to detail her treatment from Dr Don Nguyen and Dr Rahme. 4. She progresses to have surgery on 1 July 2024 and Dr Rahme told her to restart formal physiotherapy to help with pain and getting more movement back into her right knee. She attended the physiotherapist Sabrina Tam once or twice a week. On noticing numbness around her knee she was given medication for it by Dr Rahme. 5. The applicant continued consulting Dr Nguyen and eventually he recommended a scan of her back to see if there was some pain emanating from there going down to her knee. After a CT scan of the lower back and an X-ray of the right knee on 26 September 2024 she is referred to have an injection to the lower back. The right knee pain did not improve. 6. She is referred to Dr Yu, pain specialist, who proposes the sympathetic nerve block injections. Dr Yu told her to do the REGAIN pain management program, approved by the insurer, which she says she has completed. 7. Dr Leaver also supports this REGAIN multidisciplinary pain management program recommended by Dr Yu as a comprehensive and coordinated alternative. This is particularly appropriate given the applicant's limited progress with physical treatment to date, high levels of psychosocial distress, and complex pain presentation. 8. The applicant has commented in her history that the REGAIN program did not provide any relief. 9. Associate Professor Molloy notes the treatment to date of ultrasound guided aspiration of the right knee joint effusion on 18 December 20233, approximately 46 physiotherapy sessions between two different practices, and notes the REGAIN program finished on 5 March 2025 and reviewed on 1 April 2025 with no outcomes provided. The applicant describes the program as being like a conversation about how to manage the pain. The plan was to have the nerve blocks before the program and then do the program but that did not happen. The case manager said she was concerned the applicant might get back pain problems from the injections. 10. The applicant has undertaken the REGAIN program, the outcome is of no real improvement and the applicant still has chronic pain. 11. Dr Yu describes this as chronic regional pain syndrome, whereas Dr Leaver, physiotherapist, describes it as complex pain presentation, and Associate Professor Molloy describes it as severe chronic pain syndrome. 12. Associate Professor Molloy says the series of two right lumbar sympathetic nerve blocs at L3 and L4 injections proposed by Dr Yu are not reasonably necessary to treat the right knee injury symptoms as the applicant has no evidence of sympathetically maintained pain as part of complex regional pain syndrome. 13. Dr Yu having seen the applicant in 2024 describes the pain syndrome a little differently. These sympathetic nerves modulate vascular tone, temperature regulation and pain sensitivity in the periphery. When dysregulated they can contribute to chronic pain syndrome characterised by sensory, vasomotor, and motor changes as seen in this case. 14. Dr Yu's premise is that the proposed nerve blocks at the L3 and L4 levels of the lumbar spine are specifically targeted to address the applicant's ongoing right knee neuropathic pain, not in order to rectify the physical pathology such as osteoarthritis or meniscal issues and inflammation, it is to treat the neuropathic pain that as a pain specialist he has determined exists. This presents Dr Yu says with features of sympathetic nerve dysfunction - namely hypersensitivity, intermittent swelling, temperature asymmetry and stiffness. 15. Dr Yu has not identified all of the components that would justify a complex regional pain syndrome diagnosis. He has identified sufficient components to in his view confirm a chronic pain syndrome characterised by some of those components. 16. The applicant has had surgery, multiple MRI scans on her right knee and lumbar spine, and physiotherapy from Ms Tam then changing to Pamela Fenianos who she last saw in April 2025. Ms Fenianos recommended she continue physiotherapy alongside other treatments to treat her pain but the insurer denied physiotherapy. She wants to have it and she feels she was making progress with Ms Fenianos. Now the applicant observes her right knee is getting worse and worse and there are more instances of flare ups. 17. Ms Fenianos confirms the applicant had attended 20 sessions since 19 November 2024 and that physiotherapy is one tool together with other pain management strategies. Due to the nature of the applicant's surgery she will have ongoing pain which will require ongoing treatment in her opinion. Both the specialist and Ms Fenianos believe physiotherapy is one tool together with other pain management strategies that will help to manage her pain in the future. Unfortunately the request was not approved. This decision has impacted on the applicant's ability to receive the recommended care for an optimal recovery outcome in
Ms Fenianos' view. 18. Dr Leaver notes that despite post-operative physiotherapy the treating surgeon noted little improvement by September 2024 and the applicant reported dissatisfaction with care. 19. Psychosocial barriers were identified by Dr Leaver (for example anxiety, catastrophising, fear avoidance, obesity), contributing to limited functional improvement. The treating physiotherapist requested an additional 24 physiotherapy sessions with unchanged goals and approaches from prior plans (regular passive treatments), indicating likely treatment failure in Dr Leaver's view. 20. The applicant submits this is not entirely consistent with Ms Fenianos' view that her treatment regime physiotherapy was seen as necessary in conjunction with other pain management strategies. 21. Dr Leaver says the treatment approach described in the most recent allied recovery request did not represent a meaningful change from previous treatment, and again Ms Fenianos says it is necessary to have the physiotherapy in conjunction with specialist pain management.
Ms Fenianos says she and the applicant's specialist agree it is one tool with other pain management strategies to improve her ongoing pain. 22. Dr Leaver recommends the proposed physiotherapy was not reasonably necessary based on the lack of evidence of benefit, lack of progression, and absence of provider engagement. He suggests an appropriate physiotherapy program would include training in self-directed exercise and activity program alongside weight loss and broader osteoarthritis self-management education. He suggests Dr Yu's recommended multidisciplinary pain management program was a reasonable alternative. 23. Dr Leaver is broadly supportive of the applicant's claim, and he is also broadly supportive of Dr Dryson's opinion particularly of the limited value of further hands-on physiotherapy treatment. 24. It is not featured in the consideration, at least expressly, as to whether ongoing physiotherapy would assist in the applicant's improvement of fitness and bodily functioning. 25. Dr Leaver says Dr Dryson concurs that the applicant has undergone a substantial course of physiotherapy with minimal progress and further sessions of the same nature are unlikely to offer meaningful benefit. The applicant herself has identified that in her statement and changed physiotherapists for that reason. 26. Dr Leaver says one point of distinction with Dr Dryson is that he considers both physiotherapy and exercise physiology to be appropriate and Dr Leaver suggests either could be reasonable but not both concurrently. The focus should be on a structured, self-directed exercise program with appropriate oversight from a single allied health provider to minimise duplication. This is also what the applicant wishes for, physiotherapy treatment as part of pain management. 27. Dr Leaver's report dated 12 January 2026 is a little at odds with Dr Yu's view that it is necessary to have a regime of pain management under his direction and not the applicant's self-direction, although obviously the applicant cannot administer the blocks he wishes to perform. 28. Dr Leaver's opinion is that the ongoing physiotherapy proposed by Ms Fenianos is not reasonably necessary as a result of the work-related right knee injury. He discusses a revised treatment plan that focuses on functional restoration, encourages self-directed activity and independence, addresses psychosocial barriers, and demonstrates a clear departure from previously ineffective interventions. 29. The applicant says she was benefitting from physiotherapy from Ms Fenianos and wishes it to be maintained. 30. Associate Professor Molloy says Dr Yu is correct that sympathetically maintained pain can occur as a component of neuropathic pain but the applicant's knee pain is consistent with osteoarthritis, with well described mechanical components and the findings on imaging. 31. If you accept Dr Yu, it has progressed to a further dimension of neuropathic pain and sympathetically maintained. Dr Yu describes why he needs to perform the L3 and L4 sympathetic lumbar nerve block injections, not to treat the physiology of the knee but the further condition that is a neuropathic progression. 32. Associate Professor Molloy does not directly address that but seems to maintain this is not reasonably necessary because the blocks will not treat the physical condition. 33. Dr Rahme notes the recent MRI excludes new pathology, the report suggested slight progression of her medial compartment chondropathy and he notes she has chronic regional pain syndrome which is different to complex regional pain syndrome. 34. The applicant submits this does not matter as there are components of regional pain syndrome found by Dr Yu that he wishes to control. 35. Associate Professor Molloy also says in his opinion the chance of a causal connection between the proposed lumbar sympathetic nerve block and the ongoing right knee symptoms is very low. It is not clear what he means by that. 36. All treatments that have been tried have failed Associate Professor Molloy says, and this will be the same with the lumbar sympathetic blocks and ongoing physiotherapy. This is a chronic pain syndrome and her modifiable psychosocial factors need to be optimised. 37. The recommendation is to focus on self-management and simple analgesics, and that is what is happening right now and it is not working. The applicant in her statement says she is currently taking Panadol and Nurofen about three times a day to manage her pain and she describes her symptoms. 38. Dr Yu's opinion on the proposed treatment should be accepted. He takes a detailed approach to the applicant's history, injury and treatment of her symptoms. 39. Dr Yu says in his report dated 2 July 2025 the nerve blocks are clinically indicated and considered reasonably necessary in the context of the ongoing right knee pain. Her symptoms are consistent with a diagnosis of neuropathic pain with signs of sympathetic nerve dysfunction of the right knee. Dr Yu also notes physical deconditioning secondary to reduced physical activity mixed with fear avoidance. She has completed the multidisciplinary pain management program. 40. Dr Yu recommends the right lumbar sympathetic nerve blocks and L3 and L4 to further address the sympathetically mediated neuropathic pain in the applicant's right knee as clinically indicated and considered reasonably necessary. He describes her symptoms as consistent with right neuropathic pain with signs of sympathetic nerve dysfunction. He then explains the nerves supplying the right knee originate from the lumbar sympathetic chain, specifically the L3 and L4 levels. 41. That is why targeting those levels with the blocks aims to reduce pain severity and the associated symptoms. 42. It is minimally invasive treatment and forms part of a broader multimodal management plan that includes pharmacology, ongoing physiotherapy and multidisciplinary pain management. The intent is to reduce the overall pain burden, improve functional capacity and facilitate her eventual progression towards reconditioning and return to meaningful activity including occupational duties. The intention is to include the physiotherapy with the blocks as part of the multidisciplinary pain management program. 43. Dr Yu notes the applicant's inadequate response to previous conservative measures and her significant physical and psychological impairment. The proposed sympathetic blocks are a clinically justified next step to manage her compensable condition. 44. The 60% to 70% response rate is considered clinically meaningful, and in terms of effectiveness Dr Yu says sympathetic nerve blocks are supported by clinical literature and specialist guidelines. 45. Dr Yu considers the blocks as necessary, explains in distinction from Associate Professor Molloy why they are designed to treat the neuropathic sympathetic response to the injury, and it is his speciality, noting Associate Professor Molloy is also a pain management specialist. Dr Yu does actually outline specifically why he considers they will have some measure of success in a lady that to date has not improved with the significant treatment that has been carried out. 46. Dr Yu explains when the nerve response is dysregulated they can contribute to chronic pain syndrome characterised by vasomotor and motor changes as seen in this case. By administering the blocks the goal is to interrupt this aberrant sympathetic outflow to the right lower extremity. This can help reduce pain intensity, alleviate temperature asymmetry and swelling, and improve sensory thresholds in the knee. 47. The lumbar approach is therefore anatomically and clinically appropriate as it directly targets the source of the sympathetic contribution to the right knee pain. 48. Dr Yu explains why the approach is to the lumbar to control the pain issues. It forms part of the broader multimodal strategy aimed at reducing neuropathic symptoms, improving function and facilitating recovery. 49. His earlier reports confirm this view, although attention was drawn to Dr Yu's report to the insurer of 30 December 2024 where he says there is no guarantee the pain would completely resolve post injections and her pain may recur. A multi-modal pain management approach would yield the best results with the proposed interventional treatment, pharmacotherapy and multidisciplinary pain management. It is a simple day procedure with minimal risk of infection. 50. The applicant's submission is that on all the evidence the applicant has attempted to improve on treatment, and she has self-assessed that the earlier physiotherapy was not effective and she wishes to have the new physiotherapist who was effective. That is to be seen in the evidence from Dr Yu proposing multi-disciplinary treatment including physiotherapy. 51. Under s 60(5) you would determine on the principles expressed in Diab, Rose v Health Commission (NSW),[3] and Bartolo v Western Sydney Area Health Service[4] that the proposed treatment is reasonably necessary in terms of the two sets of L3 and L4 sympathetic nerve injections and incidental costs thereto, and that the applicant is entitled to a regime of ongoing physiotherapy that is reasonably necessary and ought be ordered in those broad terms on a declaratory basis, as a result of the injury the subject of the claim.
Dr Dryson says the applicant's present symptoms result from the knee pathology rather than any nerve issues associated with the lumbar spine. 6. Commenting on Dr Yu's proposed treatment, Dr Dryson points out that a tear of the medial meniscus was identified at surgery by Dr Rahme. It is Dr Dryson's opinion that the ongoing symptoms in the right knee are most likely to be due to the subject accident, consequential surgery and consequential aggravation of the medial compartment osteoarthritis. 7. There is quite a significant contest between the applicant's treating pain specialist and the applicant's expert Dr Dryson on the cause of the current issues, the sympathetic nerve issue or what Dr Dryson says which is entirely different. 8. Dr Dryson says the lumbar sympathetic blocks are not directly related to the identified injury. 9. Dr Dryson says it would be useful to determine this and there may be another cause but what he is saying is effectively not for work-related tear of the medial meniscus. The nerve blocks are not related to the management of the work-related injury, which is the applicant's case. 10. Dr Dryson, who is an expert occupational physician, then says he does not consider there are actually any signs of sympathetic pain syndrome requiring nerve blocks. I prefer Dr Yu's opinion on this issue however as his speciality is pain management and as the treating specialist he has reviewed the applicant and the investigations more regularly. 11. Dr Dryson comments on Associate Professor Molloy's report. Dr Dryson notes Associate Professor Molloy states there is no evidence of sympathetically maintained pain as part of a complex regional pain syndrome, there is no indication here of a complex regional pain syndrome, and Dr Dryson agrees with him. 12. Dr Dryson did not have the benefit of actually examining the applicant face to face and he cannot categorically state one way or another, but he cannot see an indication that this sympathetic nerve syndrome exists. 13. That is entirely consistent with Associate Professor Molloy's opinion, and he has most recently examined the applicant. The applicant's own expert disagrees that the proposed treatment results from the accepted knee injury. 14. Second, Dr Yu has not fully explained how the need for this treatment does result from the right knee injury. 15. Dr Yu describes the applicant's condition as being consistent with sympathetic nerve dysfunction. The applicant made reference to some material saying some refer to chronic regional pain and some refer to complex pain syndrome, but the respondent says that is a red herring. 16. Dr Yu says the applicant's clinical presentation is characterised by neuropathic pain, hypersensitivity, temperature asymmetry, and intermittent swelling consistent with sympathetic nerve dysfunction. He goes on to say the sympathetic nerve dysfunction is caused by issues with the fibres supplying the right knee that originate from the lumbar sympathetic nerve chain, particularly the L3 and L4 level. In essence what he is saying is there is this sympathetic nerve dysfunction and it is caused by this dysfunction on these nerve roots from the L3 and L4. 17. Dr Yu goes on to say the proposed nerve block is targeted at alleviating the symptoms of the sympathetic nerve disrupt into the right knee from that L3/L4 area. 18. What Dr Yu does not say is how the dysfunction or the dysregulation of the lumbar sympathetic nerve chain actually came to be. We do not have any opinion that suggests the right knee injury has in some way caused the nerve path to become problematic, or that as a consequence of the knee injury there is now this dysregulation or dysfunction in this nerve root. 19. We do not know why there is a dysfunction of the sympathetic nerve, and in the absence of any evidence in that regard the respondent submits the applicant cannot establish the sympathetic nerve blocks are treatment that results from the accepted right knee injury. 20. The third reason why you would find in the respondent's favour on the nerve blocks is that if you accept the overwhelming evidence in support of there not being a sympathetic pain condition then you are very likely to accept Associate Professor Molloy's opinion that all these nerve blocks address a problem that does not exist and so there is no need to address the problem. 21. In relation to physiotherapy, you would not accept that is reasonably necessary treatment notwithstanding what the applicant says in her statement that she has obtained a benefit from physiotherapy. 22. That assertion is not accurate and when you try to reconcile that with the records of the physiotherapist you actually see that the applicant had no benefit whatsoever. 23. The starting point is that the applicant saw two physiotherapists between 24 July 2024 and April 2025, so nearly 12 months of two sessions a week. The UniquePhysio records show the manual portion of the physiotherapy, the soft tissue work for example, was discontinued in August 2024 because it was ineffective. 24. Ms Tam in her report of 9 August 2024 refers to gentle manual therapy in the post-operative period for swelling and pain management which has been ineffective. The plan is to continue physiotherapy for two sessions per week for ongoing exercised-based rehabilitation, so not the manual therapy or soft tissue massage because it is not giving any benefit. 25. There were some further sessions and Ms Tam's report of 22 October 2024 includes that the manual therapy element of the physiotherapy was re-introduced, soft tissue work and scar massage of the knee in session, however this has so far had no significant changes in her recovery. 26. There is consistent reporting that the manual therapy element of physiotherapy is having absolutely no impact and demonstrating no improvement in the applicant's condition. 27. The plan in that report is to continue with two sessions a week but just looking at ongoing exercise-based rehabilitation and not manual therapy element. 28. The applicant says in her statement she was not content with that treatment, the fact that there was no hands-on therapy despite the reported lack of improvement from it, and so in about November 2024 we see the applicant changes over to Ms Fenianos. 29. These records show the manual element of physiotherapy is having no effect. It does not appear there was any real treatment in the first session on 19 November 2024, but on
22 November 2024 there was soft tissue massage and ice and Compex (designed to stimulate healthy muscles to improve muscle performance), stretching and range of movement exercises and quad strengthening exercises. 30. The session on 25 November 2024 records no improvement in symptoms and treatment includes soft tissue massage. On 6 December 2024 there is no improvement recorded. Throughout the records despite the soft tissue massage there is consistent reporting of nil improvement in the applicant's knee. By mid-December there is no changes in the range of motion despite the manual therapy and the exercise based therapy. That is consistent throughout December and into early January 2025. 31. On 24 January 2025 it is recorded that pain and weakness remained unchanged and at that consultation soft tissue massage seems to not have been undertaken. 32. There is consistent reporting by the physiotherapist that there is no improvement in pain or range of motion resulting from these two sessions a week. 33. Contrary to what the applicant says in her statement that she was receiving benefit from these sessions that is not made good by what is reported by the physiotherapist. 34. The second reason why you would not find in favour of the applicant in relation to ongoing physiotherapy as reasonably necessary is that the applicant is presently receiving exercise physiology and so there is simply no need. 35. The Healthivia report says that from 10 July 2025 to 10 September 2025 there was a total of eight sessions during that period. There is a summary of treatment. Under the subheading Work Capacity there is a comparison of initial tolerances and program completion tolerance and there is improvement in almost all of the tolerances. There is an increase for example in lifting of 5 kg for 10 repetitions to 5kg for 18 repetitions, and similarly for above shoulder lifting and carrying. There is increased function in pushing but not in pulling. Postural tolerances have remained the same. 36. The exercise based program actually did improve some of these functions, and the respondent submits this is the first time they actually start to see any sort of functional improvement, which is from the exercise physiology. 37. The second thing about this report is that following a discussion with the insurer it was agreed that the file be closed partly due to pain flaring up and also due to the applicant's ability to self-manage. 38. The respondent submits there is an exercise physiology program presently being funded by the respondent's insurer but ultimately the evidence shows the improvement comes from exercise physiology. 39. Physiotherapy would just be duplication as the applicant is receiving the same sort of exercise based treatment just from different providers. There is no reason then to make an award declaring physiotherapy is reasonably necessary. In cases like Diab or Bartolo the availability of a reasonable alternative mitigates against a finding of the treatment being reasonably necessary. 40. The third point is that the most recent report from the general practitioner Dr Albert Nguyen includes that the applicant requires further treatment to address her multifaceted pain and functional limitations which includes new imaging of the right knee to assess progression of osteoarthritis and capsular swelling, a second orthopaedic opinion, the referral to a multidisciplinary team and support from a psychologist or psychiatrist. Hydrotherapy or gentle exercise physiology could be trialled, but what is not here is physiotherapy. The respondent submits this is because the doctor has recommended exercise physiology which is presently being provided. 41. Section 60(5) does not give the Commission the power to make a declaration about future treatment carte blanche the respondent submits. There is no evidence as to the exact extent of the physiotherapy being sought, for example there is no opinion that there should be two sessions or one per week, and in those circumstances an order cannot be made for ongoing physiotherapy because there is no evidence about what kind of physiotherapy regime would be declared as reasonably necessary.
Are the proposed sympathetic nerve blocks at L3 and L4 reasonably necessary medical treatment as a result of the right knee injury on 7 December 2023
(a) the appropriateness of the particular treatment;
(b) the availability of alternative treatment, and its potential effectiveness;
(c) the cost of the treatment;
(d) the actual or potential effectiveness of the treatment, and
(e) the acceptance by medical experts of the treatment as being appropriate and likely to be effective.
Is further physiotherapy reasonably necessary medical treatment as a result of the right knee injury on 7 December 2023
7 December 2023 pursuant to s 60 of the 1987 Act. 2. Further physiotherapy is not reasonably necessary medical treatment for the applicant's right knee injury on 7 December 2023 pursuant to s 60 of the 1987 Act at this time.
[1] [2014] NSWWCCPD 72 (Diab).
[3] [1986] NSWCC 2; (1986) 2 NSWCCR 32 (Rose).
[4] [1997] NSWCC 1; (1997) 14 NSWCCR 233 (Bartolo).
[5] Kooragang Cement Pty Ltd v Bates (1994) 35 NSWLR 452; 10 NSWCCR 796.
[6] Murphy v Allity Management Services [2015] NSWCCPD 49 at [58].
Aneska
State of New South Wales
(1986) 2 NSWCCR 32
(1994) 35 NSWLR 452
(1997) 14 NSWCCR 233