austlii:nsw/NSWPICMP/2025/229
General information, not legal advice.
NSWPICMP
2025-04-02
Original judgment source is linked above.
Allianz Australia Insurance Limited v Alkuheli [2025] NSWPICMP 229
MOTOR ACCIDENTS - Motor Accident Injuries Act 2017; permanent impairment dispute; claimant was front seat passenger of a car when the driver had a sneezing fit and drove into a telegraph pole; claimant claims post-traumatic stress disorder (PTSD) from the motor accident; medical assessment under review found PTSD as 15% whole person impairment (WPI); Review Panel noted pre-accident history of depression and anxiety in 2014 and 2018 (less than two years before motor accident); - Review Panel satisfied there was a pre-existing diagnosis of major depressive disorder however WPI assessment was 0%; the accident-related PTSD was assessed as 6% WPI; Medical Assessment Certificate revoked and issued a new certificate.
26 July 2023 and issues a new certificate as follows:
(a) The Review Panel certifies the following injuries were caused by the motor accident:
(i) Post-traumatic stress disorder
(b) The Review Panel finds that the above injuries result in a whole person impairment of 6% which is not greater than 10%.
pre-existing impairment was 0%. 7. The Medical Assessor did not consider the claimant's psychological symptoms to have improved with treatment and hence no allowance was made for any treatment effect. 8. The Medical Assessor concluded that the degree of permanent impairment caused by the motor accident was 15% WPI.
August 2020 entries - GP Dr Saad Haloob - Poor sleep, poor concentration, afraid of going into any car, forgetfulness, flashbacks and post-traumatic stress disorder.
indicates musculoskeletal injuries with psychological symptoms/injuries of anxiety, lethargy, poor concentration, depression and post-traumatic stress disorder. 2. Certificate of capacity / fitness (dated various) - first certificate dated 14 July 2020. Multiple joints pain and lower back pain. Forgetfulness and anxiety secondary to possible concussion. Hand tremor. 3. GP Mental health treatment plan dated 14 July 2020 - Referral for generalised anxiety following motor vehicle accident. 4. GP Referral to Mr Kasm Abaie dated 14 July 2020 - Referral written by Dr Haloob. Presenting problem of tiredness, lethargic, anxious and poor concentration. 5. GP Referral to Ms Zeina Boutros dated 11 August 2020 - Referral written by Dr Haloob. Presenting problem of flashback and post-traumatic stress disorder from recent car accident. Feels low and afraid from going into any car. Poor sleep. Poor concentration.
post-traumatic stress disorder related to the motor accident. The major depressive disorder was pre-existing. However, the combination of physical problems and post-traumatic stress disorder may well have aggravated the major depressive disorder.
Impairment evaluation was 24%. Pre-existing impairment was difficult to ascertain. In 2014 and 2018 there were sleeping problems, eating problems, inability to enjoy normally enjoyable things, tension and anxiety, irritableness and fearfulness and difficulty in concentrating and making decisions. Class 2 ratings for social and recreational activities, social functioning and concentration, persistence and pace (3 categories). Under the PIRS, pre-existing impairment estimated at 4%. This translated to a final WPI of 20% related to the motor accident.
Before the accident, Mr Alkuheli indicated that he was well. He was able to care for himself and he was the carer of a friend who was epileptic whom he would see regularly and may stay overnight. He related well to his wife, child and sister. He could concentrate well and socialise with friends regularly. Mr Alkuheli was working as a carer and he could travel without restrictions. At the time of the accident, Mr Alkuheli was residing with his sister. Overall, there was likely a degree of depression before the motor vehicle accident, however, he reported this did not impact negatively on daily functioning.
The details regarding the personal history were a little difficult to obtain. Mr Alkuheli stated he completed Year 5 at school and then worked as a mechanic for three years. He moved to Syria he believes in about 2008 and stayed in Syria for eight years arriving back in Australia in 2016.
In Australia Mr Alkuheli has worked as a carer for four years and has occasionally carried out mechanical work, however, he was not employed as a mechanic. Mr Alkuheli did not want to talk about his relationship with his girlfriend, however, they have been together for several years. Although he stated they did reside together it was unclear as to how long this had been.
There is no history of serious illnesses, injuries or conditions. There is no current medication. Previously he was taking painkillers and medication for stress. In addition, he smokes a substance provided by a friend, however, he was unsure if the substance was heroin or amphetamines, however, he did not think the substance was marijuana. There is no family history of psychiatric illnesses and no drug or alcohol issues.
Mr Alkuheli was very vague about previous psychiatric illnesses or problems. I asked him about any previous mental health issues and he stated he could not remember. The documentation indicated there was a consultation with a psychologist in 2018 and 2019 and he did not disagree with this statement.
There are no previous significant motor vehicle accidents, although there may have been a minor accident that did not result in any ongoing difficulties and he stated he could not remember when this accident occurred. There are no Workers' Compensation claims, insurance claims or legal issues.
I asked Mr Alkuheli about the motor vehicle accident on 23 June 2020 and he became a little more animated. He explained his friend was the driver and he was in the front passenger seat when there was a collision with a pole and they were travelling at 50 km/hour, although he did not want to volunteer too much information about the accident. I note that previously Mr Alkuheli has reported that the airbags deployed, however, he stated he could not remember. There was a brief loss of consciousness and the vehicle was unable to be repaired. I asked Mr Alkuheli whether the driver was injured and he stated he did not want to talk about it as it was too distressing. Mr Alkuheli received treatment in hospital but was sent home and advised there were no major injuries. He said he feels very frustrated as "nobody" is trying to help him and that he wants to be treated in a hospital setting.
History of symptoms and treatment following the accident
Mr Alkuheli stated there were several sessions with a psychologist "years ago." He saw Xena Boutros in 2018 and 2019 and there were three further sessions of treatment in September and October 2020.
Mr Alkuheli has difficulty sleeping and will usually wake up late. There are nightmares and memories of the motor vehicle accident and there is quite severe pain in his neck and back, as well as his head and he feels numb throughout his body. The pain fluctuates and can reach a level of 10/10. He feels his life has been destroyed. His appetite fluctuates and his weight is low at 50 kg. Mr Alkuheli's mood is very low and feels angry and frustrated at the lack of assistance he has received. Although he did not declare suicidal thoughts, he stated he finds it hard to live. There is a lot of anxiety but no panic attacks. Mr Alkuheli avoids socialising and feels rather hopeless and helpless. Mr Alkuheli struggles with pain and poor sleep with interruptions and difficulty breathing at night and nightmares. He said treatment with physiotherapy has been helpful for the pain but the benefits have been limited and he has a shake that distresses him. Mr Alkuheli does not have contact with his son regularly and will only see him every two months.
Mr Samer Alkuheli attended the interview unaccompanied and was assessed via video conference. An Arabic interpreter was provided to facilitate the assessment.
Mr Alkuheli presented as a neatly dressed man of stated age of small medium build with a thick beard and wearing a cap. His eye contact was good. He cooperated with the interview process and was able to remain focused for over 100 minutes. At times he appeared irritable and uncomfortable throughout the interview. His speech was normal in tone and volume and he used the interpreter. There was no abnormality of perception. Mr Alkuheli's affect was depressed and irritable with some reactivity and he seemed very stressed. His cognitive function appeared normal, and his thoughts were logical. Mr Alkuheli complained there have been problems since the motor vehicle accident with pain and depression and he has not received adequate treatment or help. Mr Alkuheli's main wish is to feel better, receive some help for the tremor and pain, as well as reunite with his wife and child and return to a normal life. Mr Alkuheli acknowledged after the accident that he could not continue as the carer of a friend with epilepsy and he transferred the benefit to caring for his sister who had suffered obstetric complications; however, he stated, "To be honest, I don't help her much." Mr Alkuheli confirmed he uses substances that have been helpful over the last 6 months as when he uses drugs, he has more energy and he feels a little better. Mr Alkuheli is of Mandian religion and previously he would attend church, however after the accident he has not been attending church regularly.
Mr Alkuheli stated he does not shower regularly and he will eat meals erratically. Although he is officially the carer of his sister, she will do most of the cooking and cleaning. Nevertheless, he is able to dress and feed himself adequately and he presented well at the assessment. Therefore, there is mild impairment of self-care and personal hygiene.
In terms of social functioning, Mr Alkuheli has a stable relationship with his sister and brother-in-law. He occasionally has contact with his son. At the time of the accident, he was residing with his sister and he said it has become more difficult to see his wife and son as he avoids socialising. Therefore, there is mild impairment of social functioning.
In terms of concentration, Mr Alkuheli is able to focus on his mobile phone for most of the day and he was able to concentrate for over 100 minutes at the assessment, although he stated he is not able to concentrate very well. Therefore, there is mild impairment of concentration, persistence and pace.
In terms of social and recreational activities, Mr Alkuheli rarely goes out. Friends will occasionally visit him, and he can visit them, but he requires encouragement and pushing and is very reluctant to interact. Therefore, there is moderate impairment of social and recreational activities.
In terms of adaptation, prior to the accident, Mr Alkuheli was in a carer role, however after the accident, the care arrangement changed from caring for a client to caring for his sister, although he is not fulfilling the caring role as well as he should and is less effective. Overall, there is mild impairment of adaptation.
In terms of travel, Mr Alkuheli has a motor vehicle and can drive short distances, however, he will only drive on certain occasions or if there is an urgent appointment. Therefore, there is mild impairment of travel.
6.7 There is no simple common test of causation that is applicable to all cases, but the accepted approach involves determining whether the injury (and the associated impairment) was caused or materially contributed to by the motor accident. The motor accident does not have to be a sole cause as long as it is a contributing cause, which is more than negligible. Considering the question 'Would this injury (or impairment) have occurred if not for the accident?' may be useful in some cases, although this is not a definitive test and may be inapplicable in circumstances where there are multiple contributing causes.
Degree Of Permanent Impairment Psychiatric Impairment Rating Scale
2. Pre-existing Major Depressive Disorder (not assessed here - see below)
Mr Alkuheli stated he does not shower regularly and he will eat meals erratically. Although he is officially the carer of his sister, she will do most of the cooking and cleaning. Nevertheless, he is able to dress and feed himself adequately and he presented well at the assessment. Therefore, there is mild impairment of self-care and personal hygiene.
In terms of social and recreational activities, Mr Alkuheli rarely goes out. Friends will occasionally visit him and he can visit them, but he requires encouragement and pushing and is very reluctant to interact. Therefore, there is moderate impairment of social and recreational activities.
In terms of travel, Mr Alkuheli has a motor vehicle and can drive short distances, however, he will only drive on certain occasions or if there is an urgent appointment. Therefore, there is mild impairment of travel.
In terms of social functioning, Mr Alkuheli has a stable relationship with his sister and brother-in-law. He occasionally has contact with his son. At the time of the accident, he was residing with his sister and he said it has become more difficult to see his wife and son as he avoids socialising. Therefore, there is mild impairment of social functioning.
In terms of concentration, Mr Alkuheli is able to focus on his mobile phone for most of the day, which appeared consistent with long periods spent looking at his mobile phone in the surveillance reports and footage. He was also able to concentrate for over 100 minutes at the assessment, although he stated he is not able to concentrate very well. Therefore, there is mild impairment of concentration, persistence and pace.
In terms of adaptation, prior to the accident, Mr Alkuheli was in a carer role, however after the accident, the care arrangement changed from caring for a client to caring for his sister, although he is not fulfilling the caring role as well as he should and is less effective. Overall, there is mild impairment of adaptation.
Psychiatric Impairment Rating Scale - Pre-existing impairment
Mr Alkuheli was independent before the accident and described managing himself well as well as caring for a friend with epilepsy. Therefore, there was no impairment of self-care and personal hygiene.
Mr Alkuheli socialised and interacted with friends well and he would go out regularly. Therefore, there is no impairment of social and recreational activities.
Mr Alkuheli was able to drive without restrictions before the motor vehicle accident. Therefore, there was no impairment of travel.
Mr Alkuheli was able to relate well to his wife, friends and family without any issues. Therefore, there was no impairment of social functioning.
Mr Alkuheli was able to concentrate and focus without any restrictions. Therefore, there was no impairment of concentration, persistence and pace.
Mr Alkuheli was able to provide adequate care and cared for a friend without any issues. Therefore, there was no impairment of adaptation.
Apportionment - pre-existing/subsequent impairment:
There is 0% apportionment for pre-existing injuries (see also reasons below)
There is no adjustment for treatment effect as there is currently no psychological treatment received.
[5] Permanency of impairment, AMA 4 Guides, page 315.
Allianz Australia Insurance Limited
Alkuheli [2025] NSWPICMP 229