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[2020] ACAT 41
ACT Civil and Administrative Tribunal
2020-06-15
Member Mulligan, Member Spender
Original judgment source is linked above.
Binny and I opened the discussion by explaining Ninumol that your curries are not tasty and it is not prepared as we trained you. We are receiving complaints from customers and customers are telling us that is not tasting like before. We told Ninumol that we are shocked to realise that she was not able to use the grill properly and was not able to do basic Dosa or Roti properly, Porata was just average homestyle cooking. We were in doubt whether she was actually a head chef, as she mentioned during interview. But still were willing to accommodate you thinking that giving more training would improve. We want you to concentrate and improve in your cooking skills as we have sponsored and brought you here with high expectation. We also told her that we really work hard to bring our restaurant to this level, please do not put us down with these bad reviews from the customer. It was noticed that Ninumol was not taking over the grill to prepare the dosa, parotta and kaithitto so we advised her that she should start taking grill section as mentioned in your duties and responsibilities.
Ninumol requires lot of training in various items. Important focus1:
Tuesday, Wednesday and Thursday Ninumol is assigned to the following duties: preparation and making of Dosa, Parota an gulab jamun
Good morning, I hope you are having a good day and enjoying your time off with newborn. I wish you a great time with little girl. As you are aware I haven't been paid for the last fortnight. Could you explain why I didn't get paid, my family depends on my payment. Your husband Binny has told me that he can only pay me whenever he has money. It's unfair and there are good Binny, your husband spoke with me under the influence of alcohol and intimidate me and was inappropriate while I was on shift work at Binny Cahitto. I am giving back $511.40 every fortnight before you pay me my salary. I have been doing it since My 2018. As you have told me that this is to pay tax, I still can't understand this. I have great concerns for this. Binny, your husband has told me he is going to cancel my visa and me and my family get deported because you are the sponsor for me here when I asked him about my salary yesterday which was due on 05/11/18, I am under huge stress and I haven't paid my rent and struggling to buy groceries for my family. Please speak to your husband and not to intimidate me, specially after drinking alcohol. I would like to get 2 days off in a week. As you are aware I come to work in the morning at 9 am and leaving 10:30 pm six days a week. I understand i get 2 hours break between 9 am - 10:30 pm. This break time subject to food orders, there are many time we could not even afford to have this break. I am struggling with this roster. I may ask you to give me 2 days off per week. As you have promised me giving my agreed salary, which not happening, you have told me you provide adequate staff to the restaurant, that is not happened yet. I was told by the manager Shoji that I can't take any leave for next one year even if I am sick, Can you explain me why?. It is cool to say these things. I am fearful of my wellbeing as your husband intimidate me by threatening that he will go to immigration and cancel my visa. I came to Australia with great hope and enthusiasm and to be a great worker for your restaurant. He has mentioned to me and other team members such as Shoji the manager, head chef Majesh that any faulty items in the kitchen needs to be repaired by us, with our salary (which is not even paid on time). My entitled salary has paid late on many occasions, can you explain me why?. I understand you are the owner and your husband running at Binnys Cahitto. I feel like he is controlling my life. I would like to see you to discuss these critical matters ASAP. Looking forward to hear from you.
As discussed in our meeting yesterday along with my Husband, Binny and Manager Shoji as a witness, we would like inform you the below email contain are false allegation against us and whatever is written is inappropriate. If you have any further concerns, we are happy to meet and discuss this matter.
a fair number of meetings with Ms Ninumol in relation to her unsatisfactory performance and attitude. On each occasion, she agreed to improve. But soon after each, her attitude would show that she did not have any interest in the workplace. It appeared to me and my wife that Ms Ninumol was not dedicated to her role and she was just using this role to obtain her permanent residency.
Hope you had great Christmas and happy new year. We had good one. A kind request we have new girl celebrating her baptism in Melbourne. Ninumol and her husband is the godmother and godfather. Would it be possible for 2 day of Tuesday and Wednesday to attend the ceremony. This would means a lot, we are happy to cover any associated cost, god bless you and your family, have a blessed night.
Prescription printed: Amoxil 500 mg Capsule 1 Three times a day after meals As directed
Prescription printed: Voltaren 5050 mg Enteric coated tablet 1 Twice a day after meals As directed
Medical Certificate given from 15/01/2019 until 20/01/2019
Hi Shoji how are you, I am Ninumol Abraham, just being to GP now with very bad leg pain, got advanced to stay off work for the next four. day's. so I am calling sick, sorry for the inconvenience caused
Good day I would like to inform you that I have been to GP this afternoon and got advanced to take time off from work for 4 days due very bad leg pain, I have already informed manager Shoji via text and attempt ed call twice, but didn't get a response. I am calling sick, will update you this Friday whether I need further days off if my leg pain not improved, I am sure you are well aware of 70 hours of my work every week, I kindly ask again to address the issues I have raised in previous email, sorry for the inconvenience caused by calling sick, as I am struggling with my leg
In spite of our several meetings, indicating and warning about your poor performance, we still find your performances are not up to the business standard level. Moreover, we also find that you are physically unfit for this position.
Hence the management has decided to terminate your contract effective from today 14 January 2019.
(1) For this Act, discrimination occurs when a person discriminates either directly or indirectly, or both, against someone else.
(2) For this section, a person directly discriminates against someone else if the person treats, or proposes to treat, another person unfavourably because the other person has 1 or more protected attributes.
(1) This Act applies to discrimination on the ground of any of the following attributes (a protected attribute):
53CA Onus of establishing complaint about discrimination etc
_(1) This section applies to a discrimination complaint, referred to the ACAT under this division, about discrimination by a person against another person by - _
(a) treating, or proposing to treat, the other person unfavourably because of a protected attribute of the other person (direct discrimination); or
_(2) It is a rebuttable presumption that discrimination has occurred if the complainant - _
(i) for a complaint about direct discrimination - the treatment or proposed treatment is unfavourable; and
_(b) presents evidence that would enable the ACAT to decide, in the absence of any other explanation - _
(i) for a complaint about direct discrimination - that the treatment or proposed treatment is because of a protected attribute of the other person; or
_(3) The presumption under subsection (2) is rebutted if the person complained about establishes that - _
(a) for a complaint about direct discrimination - the treatment is not because of a protected attribute of the other person;
Note The onus of establishing an exception or exemption to discrimination is on the person seeking to rely on it (see Discrimination Act 1991, s70).
the malfunction, malformation or disfigurement of a part of the body
MEMBER MULLIGAN: Yes, but you need some sort of cogent medical evidence to support that. I mean, 'Leg pain, left leg. Long standing with job'. Does that mean long standing during the day? Does it mean that it was of a long duration? This is essentially your case, and it's passing reference and it's entirely equivocal as to what it's saying. I mean, I would have expected to be hearing from a doctor or to have an expert's report which expressly told me what the problem was. I mean, people - I mean, I stand during the day and as a barrister I stand during the day. I'm often uncomfortable at the end of the day. Does that make me disabled or do I get a - am I entitled to call that a disability under the act?
MS CRESSHULL: The act, this of course will be in our closing submissions.
MEMBER MULLIGAN: But you have to prove the disability. Simply complaining that you have a sore leg, I'm asking you, is that enough, and if you don't have any medical evidence, how are you going to lay a proper foundation for it?
MS CRESSHULL: Well, she has medical evidence is, she went to the doctor, was unfit for work and it was due to a problem with her leg.
MEMBER MULLIGAN: Well, the reason for the visit was she had a UTI infection. She had a cough, she had a pain in her leg. So how do I know which one of those or whether it was a combination of those that led to the doctor saying she was unfit for work?
MEMBER MULLIGAN: Part of the claim is a disability, isn't there? What's the disability that you're relying upon?
MS CRESSHULL: The disability is the problems with her knees.
MEMBER MULLIGAN: All right. Where's the proof in relation to that?
MS CRESSHULL: I suppose it's evidence from Ms Abraham, but also the doctor's certificates and we do have the consultation notes. We're happy to provide those now.
We felt exhausted in training a person who showed no interest in working and improving. On different occasions we wanted to terminate Applicant's employment but we considered allowing Applicant more time to improve; moreover we had concerns that her visa would be cancelled if her employment was terminated and our decision would also affect Applicants whole family.
The Tribunal agrees with the applicant's submission that the question for the Tribunal is whether the applicant's political conviction is, either alone or in combination with other reasons, a real, genuine and not insubstantial reason for the unfavourable treatment. This conclusion applies the criteria in section 4A of the Discrimination Act to the Nicholls[24] test that was relied upon by the parties in submissions. The Tribunal notes that Purvis[25] provides an overarching question of whether the aggrieved person was treated less favourably 'because of' the person's attribute. So in determining whether the respondent has treated the Applicant unfavourably because the applicant has an attribute referred to in section 7, the Tribunal will take into account all reasons for doing the act other than those that are not real or genuine or are insubstantial. Therefore, if the applicant's political conviction, either alone or in combination with other reasons, is a real, genuine and not insubstantial reason for the unfavourable treatment, then the causative element of section 8 of the Discrimination Act is satisfied.
What orders can ACAT make in the proceeding under the Discrimination Act?
Kinds of orders - unlawful acts under the Discrimination Act
_(1) This section applies if - _
(a) the commission refers a complaint to the ACAT under this division; and
(b) the ACAT is satisfied that the person complained about engaged in an unlawful act.
(2) The ACAT must make 1 or more of the following orders:
(a) that the person complained about not repeat or continue the unlawful act;
(b) that the person complained about perform a stated reasonable act to redress any loss or damage suffered by a person because of the unlawful act;
(c) unless the complaint has been dealt with as a representative complaint - that the person complained about pay to a person a stated amount by way of compensation for any loss or damage suffered by the person because of the unlawful act.
(3) In making an order under subsection (2) (c), the ACAT must consider:
- (a) the person's right to equality before the law and the impact of the discrimination on the enjoyment of that right; and
- (b) the inherent dignity of all people and the impact of the discrimination on the person's dignity; and
- (c) the public interest in ensuring an appropriate balance between the right to equal and effective protection against discrimination and equality before the law without distinction or discrimination and other human rights; and
- (d) the nature of the discrimination; and
- (e) any mitigating factors.
**(a) Compensation for loss of wages from 14 January 2019 - 4 April 2019 ($13,759.03)
124. Section 53 (2)(c) HRCA provides that I can order the respondent to pay the applicant a stated amount by way of compensation for any loss or damage suffered by her because of the unlawful act.**
**(c)Damages for embarrassment, humiliation and stress ($20,000)
136. As noted above section 53(2)(c) of the HRCA provides that I can order the respondent, to pay the applicant a stated amount by way of compensation for any loss or damage suffered by her, because of the unlawful act.**
(d) An order that the respondent will not repeat such conduct in relation to any future employees
(e) Any other order the tribunal deems necessary
[3] Attachment F to Ms Thomas' statement
[4] Ms Abraham's statement paragraphs 5-6
[6] Annexures G & H to Mr Babu's statement
[9] Annexure B to Ms Abraham's statement
[10] Annexure C to Ms Abraham's statement
[14] Statement of Ms Abraham paragraph 12
[17] Statement by Ms Abraham annexure D
[18] Statement of Ms Abraham annexure F
[19] Transcript of proceedings page 66, line 34
[20] Transcript of proceedings page 67, line 11
[21] Transcript of proceedings page 64, line 27
[22] Paragraphs (a) -(f) are part of the respondent's submissions. They were marked differently in the submissions. Originally, they were marked as paragraphs 13-17 but for clarity have been changed to (a)-(f) in this decision.
[24] Nicholls and Nicholls v Director General, Department of Education and Training (No 2) [2009] NSWADTAP 20 at [19]-[28]
[25] Purvis v New South Wales [2003] HCA 62; (2003) 217 CLR 92 at 102
[26] Section 18 of the ACT Civil and Administrative Tribunal Act 2008
[27] Section 21 of the ACT Civil and Administrative Tribunal Act 2008
[28]Applicant's submissions in closing paragraph 52
[29] Statement of Ms Abraham paragraph 3
ABRAHAM
THOMAS
Legislation cited: ACT Civil and Administrative Tribunal Act 2008 ss 18, 21
Discrimination Act 1991 ss 5AA, 7, 8
Human Rights Commission Act 2005 ss 53CA, 53E
Cases cited: Kovac v The Australian Croatian Club Ltd [2014] ACAT 41
Nicholls and Nicholls v Director General, Department of Education and Training (No 2) [2009] NSWADTAP 20
Purvis v New South Wales [2003] HCA 62; (2003) 217 CLR 92
(2003) 217 CLR 92