austlii:nsw/NSWPICMP/2025/180
General information, not legal advice.
NSWPICMP
2025-03-18
Original judgment source is linked above.
AAI Limited t/as GIO v Zjalic [2025] NSWPICMP 180
MOTOR ACCIDENTS - Motor Accident Injuries Act 2017; permanent impairment dispute; claimant suffered musculoskeletal injuries related to the motor accident for which he was prescribed opioid analgesics (Panadeine Forte) for the pain; claimant took the medication regularly and developed upper and lower gastrointestinal tract dysfunction three years later; Review Panel found that gastroesophageal reflux is caused primarily by anti-inflammatory medication taken on a regular basis (such as Nurofen); the claimant rarely took anti-inflammatories; claimant regularly took opioid medication which could cause lower gastrointestinal tract dysfunction however the Review Panel was of the view symptoms would have manifested within 1-2 days to a few weeks of the commencement of the medication; - Review Panel concluded that the injury to the digestive system was not causally related to the motor accident; claimant's other musculoskeletal injuries were assessed at 9% whole person impairment (WPI) which were included in the Review Panel's combined certificate.
Certificate issued under Division 7.5 of the Motor Accident Injuries Act 2017.
(a) Colorectal - Lower gastrointestinal tract dysfunction due to use of medication
(b) Stomach - Upper gastrointestinal tract dysfunction due to use of medication
Are NOT causally related to the motor accident of 6 October 2019.
Certificate issued under Division 7.5 of the Motor Accident Injuries Act 2017.
The Review Panel combines its assessment of 18 March 2025 and the medical assessment of Medical Assessor Home dated 9 December 2024 and finds:
Give rise to a permanent impairment of 9% and IS NOT GREATER THAN 10%
"6.5 An assessment of the degree of permanent impairment is a medical assessment matter under clause 2(a) of Schedule 2 of the Act. The assessment must determine the degree of permanent impairment of the injured person as a result of the injury caused by the motor accident. A determination as to whether the injured person's impairment is related to the accident in question is therefore implied in all such assessments. Medical assessors must be aware of the relevant provisions of the AMA4 Guides, as well as the common law principles that would be applied by a court (the Commission) in considering such issues.
6.6 Causation is defined in the Glossary at page 316 of the AMA4 Guides as follows:
Causation means that a physical, chemical or biological factor contributed to the occurrence of a medical condition. To decide that a factor alleged to have caused or contributed to the occurrence or worsening of a medical condition has, in fact, done so, it is necessary to verify both of the following;
This, therefore, involves a medical decision and a non-medical informed judgement.
6.7 There is no simple common test of causation that is applicable to all cases, but the accepted approach involves determining whether the injury (and the associated impairment) was caused or materially contributed to by the motor accident. The motor accident does not have to be a sole cause as long as it is a contributing cause, which is more than negligible. Considering the question 'Would this injury (or impairment) have occurred if not for the accident?' may be useful in some cases, although this is not a definitive test and may be inapplicable in circumstances where there are multiple contributing causes."
"Inspection: There was no cachexia, pallor of anaemia or jaundice. There was no clubbing of the fingers or liver palms. There were no spider naevi or stigmata of liver disease on the chest. There were no Caput Medusae (distended veins in chest or abdomen). The abdomen was symmetrical and bloated in shape. There were no abdominal masses visible or discolouration. There were no scars, sinuses, fistulas and the umbilicus was normal.
Palpation: There were no enlarged lymph glands palpable in the neck, axilla or groin regions. The thyroid gland was impalpable. The supraclavicular fossae were normal, the external potential hernia orifices were closed, the femoral pulses were palpable and the external genitalia were normal. Light palpation was normal. Moderate palpation of the abdomen was normal in all quadrants. There was no muscular guarding and no rebound tenderness or crossed rebound tenderness. The liver was not palpable, nor was the spleen and the kidneys were not ballotable. There were no abdominal masses palpable.
Testing his conjoint tendons by resisted sit-up was normal on each side. His Carnet's test for abdominal wall pain was negative on each side.
Percussion: The percussion note was resonant and there was no fluid thrill and no shifting dullness.
Auscultation: On auscultation the bowel sounds were normal and there was no aortic bruit and no gastric splash. Rectal inspection (only) was normal and there were no fissures, fistulas or haemorrhoids and no blood. The weight was 133.3 kg and height 191.5 cm (BMI 36.4). Waist circumference was 123 cm. I showed the Claimant the Bristol Stool Chart and he chose numbers 1 Separate hard lumps, like nuts (hard to pass), 3 ("like a sausage but with cracks on its surface") and 6 ("Fluffy pieces with ragged edges, a mushy stool")."
"The Claimant has developed gastro-oesophageal reflux symptoms only as a result of opiate medicine (but no specific signs) taken to treat his low back pain. 2% WPI is assessed because the Claimant has symptoms only and no physical signs as indicated by the normal physical examination at the Wollongong Hospital on presentation on the day of incident, on the normal physical examination as performed by his treating gastroenterologist and the normal physical examination on today's assessment. 2% WPI is assessed for his symptoms under Clause 6.247 on page 52 of the SIRA guides. The Claimant has developed constipation as a result of medication taken to treat his low back injury. Constipation caused by opiate medicines taken to treat his low back injury is assessed at 0% WPI under Clause 6.248 of the SIRA guides for constipation alone without signs of fissure, fistula or haemorrhoids."
"The upper GI symptoms have been present for at least the last 18 months and have not changed significantly between his initial presentation to the Wollongong Hospital, his treating gastroenterologist and today's physical examination and are unlikely to change by more than 3% in the next 12 months."
1 May 2023.[6] Dr Valiozis diagnosed GORD and dyspepsia which was "likely related to constipation with use of Panadeine Forte". In a General Practitioner (GP) note entry dated
1 May 2023, the insurer submits that Dr Valiozis advised that the claimant's conditions resolved with the cessation of medications. 6. Notwithstanding, the insurer argues that this does not prove that the patient's use of opioids was the cause of digestive symptomatology. 7. The insurer further submits that Medical Assessor Garvey's reasoning is deficient in that he has not explained why he assessed the claimant at the maximum possible permanent impairment attributable to a digestive condition of 2% WPI in circumstances where there was:
(a) just one reference to digestive symptoms in the clinical records (consultation dated 25 November 2022);
(b) no direct objective evidence verifying the claimant's reported symptoms to
Dr Greenberg and Medical Assessor Garvey;
(c) no diagnostic testing, for e.g., imaging procedures, fluoroscopy, colonoscopy, or endoscopy examination; and
(d) normal physical examinations from Dr Greenberg, Dr Metrev and Medical Assessor Garvey.
"...impairments are evidenced by clinically established or objectively determined deviations from normal in the transport and assimilation of ingested good, the metabolism of nutrition, or the excretion of waste products."
"Able to walk unaided but had some upper thoracic and lower lumbar pain and tenderness. No other significant injuries. X-ray lumbar spine. The lateral view of the lumbar spine seems to show a mild compression fracture of L5 vertebral body with loss of normal lumbar lordosis." 2. Dr Anthony Greenberg, Gastrointestinal Surgeon, report dated 30 August 2023 - "Obtained a history that the claimant was taking Panadeine Forte to help manage his chronic pain from the musculoskeletal injuries sustained in the motor accident. However, this was reported to cause the claimant upper and lower gastrointestinal symptoms. Dr Greenberg noted that Panadeine Forte is classified as an opioid and recognised to alter gastrointestinal motility. He diagnosed the claimant with accident-related analgesic gastropathy, gastro-oesophageal reflux disease (GORD) and a medication induced gastrointestinal motility disorder. Dr Greenberg assessed the claimant's permanent impairment under the AMA 4 Guides as: Upper GI - 3% WPI and Lower GI - 3% WPI which was combined to give 6% WPI." 3. Wollongong Medical Centre - Records from Wollongong Medical Centre spanning the period 1 August 2022 to 20 February 2025 were received and reviewed by the Panel. The Panel noted regular prescriptions for Mirtazipine, Temazepam and Panadeine Forte on a three weekly to two monthly basis. There was also nizatidine (Nizac) prescriptions from 5 August 2023, then
11 May 2024 and thereafter at between monthly and three-monthly intervals with the last prescription on 20 February 2025. The latter is prescribed to treat reflux symptoms and does not appear until almost four years after the accident. Reflux symptoms (heartburn) and constipation are first mentioned on 25 November 2022, three years after the accident; noting the claimant had first been prescribed Panadeine forte for musculoskeletal pain on or around 16 November 2019. The Panel did not find any reference to the ingestion or prescription of anti-inflammatory medication in the GP records from the date of accident to 20 February 2025 Dr Mitrev, gastroenterologist did refer to the ingestion of Nurofen (anti-inflammatory) in his report of 1 May 2023, however, on close questioning by the Panel Medical Assessors, the claimant replied he had not taken anti-inflammatories on any regular or prolonged basis, even over-the-counter supplies and the GP record showed no evidence that
anti-inflammatories were recommended or prescribed by his treating doctor. 4. Claimant statement dated 22 February 2024 - Prior to the motor accident, the claimant was in good health, had no problems with his digestion and was not using any pain killing medication.
(a) Panadeine Forte one to two tablets per day, three times on average;
(b) Mirtazapine 45 mg, one at night;
(c) Temazepam 10mg, one at night;
(d) Tramadol 50mg (used temporarily, did not relieve my pain);
(e) Nizac (a medication for my gastrointestinal symptoms (300mg, once per day);
(f) Benefiber one to two per day for constipation, and
(g) Duloxetine (recently prescribed by psychiatrist).
The claimant says using the medications above at (a) through (c), he developed digestive symptoms as identified by Dr Greenberg. These symptoms became worse over time. The claimant did not seek medical treatment until it reached a point where the symptoms became pending (sic?).
Since the accident, the claimant says he had the following symptoms:
(a) burning sensation in chest and throat;
(b) nausea;
(c) vomiting;
(d) constipation;
(e) bowels open only once every three to four days, and
(f) occasional rectal bleeding and selling.
Mr Zjalic attended an MS Teams videolink assessment unaccompanied. He was assessed by Medical Assessor Gibson and Medical Assessor Oates on behalf of the PIC Medical Review Panel on 7/02/2025 as arranged.
Pre-accident medical history and relevant personal details
He stated that he had had no previous injuries and no previous surgery. He was not on any regular medications. His weight was steady at about 100kg. He had no history of oesophageal reflux or constipation. He was on prescribed medication and specifically was not using over-the-counter medications for reflux, such as Gaviscon or Mylanta.
His current weight is 123kg and he said when he was assessed by Assessor Garvey, he was 133.3kg with height 189cm. He says he has lost weight since that time because of being told to curtail his eating. His appetite remains normal.
Mr Zjalic said that on 6/10/2019, he was driving a Nissan Pulsar sedan with no passengers on the way to visit his father in Wollongong Hospital. He was slowing down to turn right into the driveway of a service station, when he was rear-ended by a following car. He did not hit anything in front.
His car was written off because the repairs to the rear end were going to cost more than it was worth ($2,500).
History of symptoms and treatment following the motor accident
His car was driveable after the accident. He continued to the Wollongong Hospital and then went to their Emergency Department complaining of neck, thoracic and lumbar spine pain. He had imaging done and was given painkillers.
He subsequently saw his GP, Dr Bukoje, Wollongong Medical Centre on 11/10/2019 complaining of lower back pain radiating to both legs as far as the knees, with pins and needles and numbness over the back and outer sides of both thighs, along with neck pain and stiffness, with pain radiating into the right shoulder and right arm, down to the right 4th and 5th fingers, with pins and needles in the right shoulder, and pain in both shoulders, right greater than left, as well as anxiety.
He was diagnosed with whiplash injury to the neck, right and left shoulder pain, and lower back ?disc prolapse, and prescribed analgesia as required.
He was sent for a CT scan of lumbar spine and plain x-ray of right and left shoulders, and right and left hips.
At review on 16/10/2019, CT scan showed a generalised L5/S1 disc bulge. He was referred to Dr El-Khawaja, neurosurgeon, and prescribed Panadeine Forte 1-2 tablets every six hours with meals as required.
He saw Dr El-Khawaja who arranged an MRI scan of the lumbar spine. The doctor told him no surgery was indicated, nor did he require spinal injections.
He continued treatment with his GP, records from whom are available to the Panel up until 18/10/2023. The Panel notes he was prescribed Nizac (Nizatidine) for reflux symptoms on 5/08/2023.
Mr Zjalic also told the Panel that as well as Panadeine Forte, he would take Panadol for headaches now and then, and was prescribed mirtazapine to manage psychological symptoms of stress, taking 45mg at night, and also temazepam 10mg at night to help him sleep. He says these medications of Panadeine Forte, mirtazapine and temazepam commenced shortly after the accident and he continued to take them.
He was referred to a psychiatrist regarding his emotional state and was prescribed duloxetine 60mg for a period of time, but could not afford to continue seeing the psychiatrist, who was the only doctor able to prescribe this medication, so he continued with mirtazapine.
Although there is reference in the medical documents to his taking Nurofen (ibuprofen - an anti-inflammatory) at some stage, the claimant informed the Panel that he did not take anti-inflammatory medication on any regular or continuing basis, as far as he can recall.
Mr Zjalic said that two years after the accident, he developed gastrointestinal symptoms of oesophageal reflux with lower retrosternal chest pain, abdominal bloating and nausea, and symptoms of constipation and rectal pain and occasional bleeding on the toilet paper after defecation. He continued to take the analgesic medication of Panadeine Forte because of continuing and worsening symptoms of neck and back pain over time, along with attending a physiotherapist periodically. He had an initial course of physiotherapy funded by the insurer, but thereafter has accessed physiotherapy under Medicare and also attended a masseur, which is self-funded, approximately once a month.
The Panel notes the first reference to gastrointestinal symptoms was recorded in a visit to his GP on 25/11/2022, where he presented with persistent pain in the stomach, heartburn, bloating, constipation and intermittent diarrhoea related to taking regular painkilling medication.
A referral letter to Dr Valiozis, gastroenterologist, Wollongong was written on that date, so that the symptoms could be assessed.
The Panel notes that a prescription for Panadeine Forte, Temazepam and Mirtazapine were issued on 25/11/2022.
The records show Mr Zjalic attended a different gastroenterologist, Dr Nikola Mitrev, Wollongong on 1/05/2023. Dr Mitrev noted that Mr Zjalic had stopped his mirtazapine, Panadeine Forte and temazepam a few weeks before the consultation and all his abdominal symptoms, which consisted of GORD and dyspepsia and constipation, had resolved and that he denied any PR bleeding.
On examination his abdomen was soft and non-tender. Dr Mitrev believed that the constipation was the result of Panadeine Forte and there was probably some dyspepsia (upper gastrointestinal symptoms) from Nurofen, which he reported having taken. The doctor suggested if he had any recurrent symptoms, he would suggest a urea breath test and potentially Helicobacter pylori eradication therapy. He issued him with a script for nizatidine (Nizac) which he was to take should he get the reflux again, and also Benefiber to treat any underlying constipation. He also gave him a short course of tramadol for his continuing musculoskeletal pain to see whether this brings on the constipation. He also recommended a pain specialist referral ultimately. This was in an effort to find a better regimen for his pain medication that will not impact the bowel as much.
Mr Zjalic told the Panel Medical Assessors that his GP had told him to eat less and avoid foods which triggered the reflux, and to eat a few hours before going to bed, but did not recommend any over-the-counter medications for reflux. He said he did not know which foods triggered reflux.
The tramadol prescribed by Dr Mitrev did increase his stomach pain and he believes the acid reflux, so he ceased this after a short time and returned to taking regular Panadeine Forte, but the symptoms affecting the upper and lower digestive system got worse again over time.
The Panel noted a further GP record indicating that Mr Zjalic had stopped Panadeine Forte and mirtazapine and temazepam a few weeks before, and symptoms had resolved. Mr Zjalic then clarified that he would take breaks from the medications when the symptoms affecting the upper and lower digestive tract became bad, but then his back pain would worsen and cause increasing incapacity, so that he would have to resume these medications, including Panadeine Forte, and then the symptoms affecting the digestive tract would return again within the same day. This would consist of burning in the chest and up into the throat, and then vomiting acid liquid.
Mr Zjalic told the Panel that he has continued to be prescribed these medications, along with Nizac which he takes daily and Benefiber, two per day, Panadeine Forte 1-2 tablets up to three times a day, mirtazapine 45mg at night, and temazepam 10mg at night.
He still has reflux symptoms and they are getting worse. He has constipation with a bowel motion only every 3-4 days, and pain and swelling around the anus with blood on the toilet paper noted at times. He gets bloating and cramps in the abdomen.
Despite these symptoms, he says his appetite is good and his weight had continued to rise until he was told to reduce it, so he has been consciously trying to cut down on the amount he eats and has lost some weight as a result.
He says he gets a script for his medications every two or three weeks from the GP.
With regards to social history, he has a defacto partner but they live apart for financial reasons. He lives with his mother and was doing so at the time of the accident and this situation continues. He and his partner have a daughter who lives with the partner. His mother does the housework, as he does not engage in any household chores. His partner will help out if she comes over to their place.
He has not worked since before the accident, at which time he was a truck driver. In earlier times he did carpentry. He has received Centrelink Newstart benefits but passed onto a DSP (disability support pension) approximately 12 months ago.
Before the accident, he played team soccer until the age of 18 and thereafter social soccer and also did swimming. Since the accident he is no longer able to play any sports because of his back pain, and tiredness because of sleepless nights when acid reflux wakes him up and he has to get up to try and vomit the acid liquid into the toilet.
He was born in Serbia and came to Australia at the age of 11 and completed his education to Year 12."
1 August 2022 to mid-2023, the Panel felt it was prudent to call for updated records to confirm that the claimant continued to be prescribed Panadeine Forte on a regular basis. The updated records showed that Panadeine Forte was prescribed by the claimant's GP,
Dr Vukoje every month or two until the end of the records in February 2025. This was consistent with the history Mr Zjalic gave to the Medical Assessors at the panel
re-examination. 4. If the treating doctor felt that Panadeine Forte was causing the digestive tract symptoms, the Panel Medical Assessors would naturally expect this medication to have been replaced by either a non-opioid based analgesic, or else trial Targin which contains naloxone to reduce the side-effect of constipation. The evidence further supports the Panel's view that the Panadeine Forte did not cause the claimant's upper and lower digestive complaints. 5. Furthermore, the Medical Assessors cannot find a causal link between the medication taken, namely opioids, mirtazapine, temazepam, and the condition of GORD. GORD is caused primarily by aspirin or other anti-inflammatory medication taken on a regular basis and this has not been the case here. Although there is occasional mention of ingestion of Nurofen (ibuprofen, an anti-inflammatory), the claimant told the Medical Assessors that he had rarely taken Nurofen and had not taken this for a very long time, if ever. 6. Using their medical expertise, the Panel Medical Assessors would have expected that were a medication to be implicated in causation of GORD symptoms, presumably through some casual or short-term use of an anti-inflammatory, that the onset of symptoms would have occurred within weeks to months of commencing such use, but that is not the history which is present in this matter. 7. The Panel Medical Assessors note the opinion of Dr Greenberg, who relates the constipation to the ingestion of opioids, but does not comment on the long interval between the commencement of ingestion of this drug and the onset of the constipation symptoms, and also in noting the possibility that opioids through causing gastrointestinal hypomobility disorder could lead to delayed gastric emptying and aggravate the effects of an oesophageal reflux condition, but again did not make reference to the long interval between commencement of medication and onset of symptoms. 8. The Panel Medical Assessors note that Dr Greenberg's opinion appears to imply that opioids could have worsened the effects of an existing reflux disorder, by delaying gastric emptying through their slowing of peristaltic contractions of the digestive tract (hypomobility), which is in keeping with accepted medical knowledge that anti-inflammatories are the primary cause of reflux symptoms, not opioids. 9. This refers to the case where medications are implicated in aetiology of gastrointestinal disorders. 10. The Panel therefore concluded that the claimant's use of medication to help control the pain associated from his accident-related physical injuries could not have, and, did not cause the claimant's upper and lower gastrointestinal tract dysfunction. 11. While acknowledging and accepting that the claimant did not have such symptoms before the motor accident, the Panel could not accept that the opioid medication caused the claimant's gastrointestinal symptoms. This is because the first symptoms did not present until over two- years after the motor accident in circumstances where the claimant was regularly taking the prescribed opioid medication and which did not, or rarely, included anti-inflammatory medication.
[2] Medical Assessor Home's original medical assessment certificate dated 21 March 2022 assessed 10% WPI for the same injuries.
[4] The insurer's further submissions [RP1], review submissions [RP3], submissions on gastrointestinal dysfunction [RP5] and submissions seeking further medical assessment [RP19] are summarised together.
[5] Parentheses value denote WPI percentage assessed by Medical Assessor Home.
[6] For clarity, this report was actually produced by Dr Mitrev, not Dr Valiozis.
AAI Limited t/as GIO
Zjalic [2025] NSWPICMP 180