7GENERAL OBLIGATIONS

7 GENERAL OBLIGATIONS 7.1 Register of Complaints The Licensee must maintain a register of complaints received regarding the Licensee's operation that sets out: (a) the date and time of the complaint; (b) details of the complaint; (c) the name and address of the complainant (if the complainant has permitted the release of their details); (d) the likely cause of the events; (e) any action taken in response to the complaint; and (f) any actions taken to prevent a recurrence of the events giving rise to the complaint. Further, the Licensee must maintain, or have access to, reliable records detailing temperature, wind speed, wind direction and rainfall at the time of events giving rise to the complaint. 7.2 Change of Name or Address If the Licensee's name or postal address (or both) changes, then the Licensee must inform the Authority within 28 days of the change occurring. 7.3 Display of Licence The Licensee must display a copy of this Licence on a notice board or other suitable place at a location readily accessible to the employees undertaking the activities to which the Licence relates. 7.4 Notice to Employees, Agents and Contractors of Licensee The Licensee must take all reasonable and practicable steps by implementing systems, training and signage to ensure that every employee, agent or contractor responsible for carrying out any task controlled by this Licence is properly advised as to the requirements of this Licence and the general environmental duty under section 25 of the Act that relate to that person's tasks and responsibilities as employee, agent or contractor. 7.5 Contingency Plan(s) The Licensee must maintain a contingency plan or plans for the control, containment or mitigation of any spill, accident or plant failure, which may result in or increase the risk of the release of pollutants to the environment. 7.6 Six-Monthly Report The Licensee will submit a report to the Minister within twelve (12) weeks of each 1 January and 1 July each calendar year on those matters required for such reporting pursuant to this Licence.