### sec.18 When ombudsman may investigate administrative action The ombudsman may investigate administrative action of an agency if— a complaint is made about the administrative action; or the ombudsman otherwise considers the administrative action should be investigated. The ombudsman must investigate a parliamentary reference of an administrative action of an agency. (sec.18-ssec.1) The ombudsman may investigate administrative action of an agency if— a complaint is made about the administrative action; or the ombudsman otherwise considers the administrative action should be investigated. (sec.18-ssec.2) The ombudsman must investigate a parliamentary reference of an administrative action of an agency. - (a) a complaint is made about the administrative action; or - (b) the ombudsman otherwise considers the administrative action should be investigated.

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Section sec.18 - Ombudsman Act 2001 - When ombudsman may investigate administrative action — Zoe