Motor Accidents (Compensation) Act 1979
28BConducting review
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28B Conducting review (1) The designated person must: (a) conduct the review in a way that is fair and expeditious; and (b) give proper consideration to the issues; and (c) make a decision on the request (a review decision) within 30 business days after the request is made or that period as extended under subsection (3). (2) In conducting the review the designated person may, by written notice, request the claimant within a reasonable stated period: (a) to attend a conference; or (b) to give additional information that is relevant to, and reasonably required to enable the assessment of, the claimant's claim for a benefit.
Part 6 Reviews and referrals to Tribunal Division 3 Referral of claims to Tribunal Motor Accidents (Compensation) Act 1979 35 (3) If, in conducting the review, the designated person requests a conference or additional information, the period for making a review decision on the request is extended by the lesser of the following: (a) the period equal to the period between the giving of the notice making the request and the holding of the conference or giving of the information; (b) the period equal to the period between the giving of the notice and the period stated in the notice for attending a conference or giving the information. (4) This section is subject to section 28D.