QLDIn ForceAct
Gaming Machine Act 1991
sec.247Review of payout refusal decisions
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### sec.247 Review of payout refusal decisions
This section applies to an involved licensed monitoring operator on receiving a copy of a request about a payout refusal decision under section 246 .
The involved licensed monitoring operator must—
review the payout refusal decision as soon as practicable after receiving the copy of the request; and
decide the review by either confirming or overruling the payout refusal decision; and
immediately after making a decision for the review, give written notice of the decision, as required under this section, to—
the person by whom the request for the review was made (the claimant ); and
the involved licensee.
However, the involved licensed monitoring operator may confirm the payout refusal decision only if the operator is satisfied the registering or production of the displayed win to which the decision relates was caused by a gaming system malfunction.
The notice mentioned in subsection (2) (c) must state—
the outcome of the review (the review decision ); and
the reasons for the review decision; and
if the review decision is a decision confirming the payout refusal decision—
that the claimant may ask the commissioner to review the review decision; and
how the request for the further review may be made.
s 247 ins 1999 No. 77 s 90
amd 2012 No. 25 s 109 (1)
(sec.247-ssec.1) This section applies to an involved licensed monitoring operator on receiving a copy of a request about a payout refusal decision under section 246 .
(sec.247-ssec.2) The involved licensed monitoring operator must— review the payout refusal decision as soon as practicable after receiving the copy of the request; and decide the review by either confirming or overruling the payout refusal decision; and immediately after making a decision for the review, give written notice of the decision, as required under this section, to— the person by whom the request for the review was made (the claimant ); and the involved licensee.
(sec.247-ssec.3) However, the involved licensed monitoring operator may confirm the payout refusal decision only if the operator is satisfied the registering or production of the displayed win to which the decision relates was caused by a gaming system malfunction.
(sec.247-ssec.4) The notice mentioned in subsection (2) (c) must state— the outcome of the review (the review decision ); and the reasons for the review decision; and if the review decision is a decision confirming the payout refusal decision— that the claimant may ask the commissioner to review the review decision; and how the request for the further review may be made.
- (a) review the payout refusal decision as soon as practicable after receiving the copy of the request; and
- (b) decide the review by either confirming or overruling the payout refusal decision; and
- (c) immediately after making a decision for the review, give written notice of the decision, as required under this section, to— (i) the person by whom the request for the review was made (the claimant ); and (ii) the involved licensee.
- (i) the person by whom the request for the review was made (the claimant ); and
- (ii) the involved licensee.
- (i) the person by whom the request for the review was made (the claimant ); and
- (ii) the involved licensee.
- (a) the outcome of the review (the review decision ); and
- (b) the reasons for the review decision; and
- (c) if the review decision is a decision confirming the payout refusal decision— (i) that the claimant may ask the commissioner to review the review decision; and (ii) how the request for the further review may be made.
- (i) that the claimant may ask the commissioner to review the review decision; and
- (ii) how the request for the further review may be made.
- (i) that the claimant may ask the commissioner to review the review decision; and
- (ii) how the request for the further review may be made.