sec.80DRefusal to deal with complaint

### sec.80D Refusal to deal with complaint The chief executive may refuse to deal with the complaint if the chief executive reasonably believes— the complaint is trivial, unreasonable or without substance; or the complaint was made vexatiously; or the complainant refuses, without a reasonable excuse, to provide further information reasonably required by the chief executive to decide whether to deal with the complaint. If the chief executive refuses to deal with a complaint, the chief executive must— as soon as practicable, give written notice of the decision to the complainant; and keep a record about the complaint and the chief executive’s refusal to deal with the complaint. The notice mentioned in subsection (2) (a) must comply with section 157 (2) of the QCAT Act . s 80D ins 2017 No. 44 s 45 (sec.80D-ssec.1) The chief executive may refuse to deal with the complaint if the chief executive reasonably believes— the complaint is trivial, unreasonable or without substance; or the complaint was made vexatiously; or the complainant refuses, without a reasonable excuse, to provide further information reasonably required by the chief executive to decide whether to deal with the complaint. (sec.80D-ssec.2) If the chief executive refuses to deal with a complaint, the chief executive must— as soon as practicable, give written notice of the decision to the complainant; and keep a record about the complaint and the chief executive’s refusal to deal with the complaint. (sec.80D-ssec.3) The notice mentioned in subsection (2) (a) must comply with section 157 (2) of the QCAT Act . - (a) the complaint is trivial, unreasonable or without substance; or - (b) the complaint was made vexatiously; or - (c) the complainant refuses, without a reasonable excuse, to provide further information reasonably required by the chief executive to decide whether to deal with the complaint. - (a) as soon as practicable, give written notice of the decision to the complainant; and - (b) keep a record about the complaint and the chief executive’s refusal to deal with the complaint.