Background
6 The following factual background is taken largely from the comprehensive written submissions made by the counsel for the plaintiffs, Mr Karam and Ms Gaussen, as supplemented by the oral submissions of Mr Karam.
7 The plaintiffs develop and market medical devices, including cardiac defibrillators. On 1 January 2015, Cardiac Science Corporation (an entity subsequently acquired by the second plaintiff (ZMC) on 26 August 2019), entered into an international distributor agreement with CDA (then known as Cardiac Science Australia Pty Ltd) (Prior Distributor Agreement).
8 Relevantly for present purposes, the Prior Distributor Agreement contained a provision dealing with consequences for termination, which included cl 9.2(b)(v), which provided that CDA shall within 30 days from the date of termination or expiry of the agreement:
deliver to CARDIAC SCIENCE, at [CDA's] expense, all documents concerning the Products, which are then in [CDA's] possession, including names and addresses of customers that have purchased or otherwise acquired Products from Distributor.
9 Following a review of its business operations, the Prior Distributor Agreement was terminated by ZMC in or about February 2020. Shortly thereafter, on 31 March 2020, the first plaintiff (ZOLL) entered into a new distribution agreement with CDA (then known as Cardiac Science Australia Pty Ltd) (Distributor Agreement).
10 The Distributor Agreement relevantly contained clause 7.5, which provided that:
7.5 Books and Records; Audit Right. At all times during the term of this Agreement, and for at least two (2) years after the termination of this Agreement (or such longer period of time as required by applicable law), Distributor will maintain at its principal place of business complete and accurate books and records with respect to Distributor's activities pursuant to this Agreement, including a complete list of all the Products installed or distributed by Distributor and a complete list of Customer names, addresses and primary contacts, and all other data needed for verification of Distributor's compliance with the terms of this Agreement and payment of amounts owed to ZOLL under this Agreement. During the term of this Agreement and for two (2) years thereafter, upon prior written notice, ZOLL will have the right, during normal business hours, to inspect, or have an independent audit firm inspect, Distributor's books and records and facilities relating to Distributor's performance of its obligations hereunder to ensure compliance with the terms of this Agreement. The costs of the audit will be paid by ZOLL.
11 Clause 10.5 of the Distributor Agreement provided for obligations upon termination, including, relevantly for present purposes:
(c) Distributor shall immediately deliver to ZOLL any and all Confidential Information (as defined in Section 20) of ZOLL and all samples, drawings, prints, photographs, notes, documents and materials received from ZOLL during the term of this Agreement.
(d) Distributor shall immediately deliver to ZOLL Distributor's sales history by Product and by Customer for the twenty-four (24) months preceding the termination or expiration of this Agreement.
12 On 18 November 2020, ZOLL terminated the Distributor Agreement.
13 On 12 February 2021, the solicitors for ZOLL corresponded with CDA's then solicitors and requested that CDA comply with its obligations under the Prior Distributor Agreement and the Distributor Agreement (together Distributor Agreements).
14 On 26 March 2021, CDA was wound up as a creditors' voluntary winding up, and Mr Philip Newman was appointed liquidator (Liquidator).
15 Between 7 May 2021 and 7 December 2021, the solicitors for the plaintiffs corresponded with the Liquidator on multiple occasions, seeking compliance with CDA's obligations under the Distributor Agreements and indicating that proceedings would be commenced if compliance was not forthcoming.
16 By a letter dated 18 October 2021 to the solicitor for the plaintiffs, the Liquidator advised that:
I re-iterate my position that I am unable to provide you with books and records of the company, in the absence of a Court Order. Should your client submit an application to the Court for access to the company's books and records, I will oblige with any such Orders made by the Court.
Alternatively, I have considered whether I was able to deem the customer listing sought by you as an asset of the company. As previously advised, Krypton Nominees Pty Ltd ("Krypton") holds a security interest over the assets of the company. Despite my best endeavours, I was unable to obtain the consent of the secured creditor for the sale of the company's customer listings and other such records to you. Accordingly, I am unable to proceed with a sale on this basis. I note that Krypton has recently provided an updated payout figure of its debt, in the amount of $170,063.52, and also re-iterated its position that it would release its security upon payment of this amount in full. Consequently, I am also unable to provide this information to you, on the basis that it is deemed an asset of the company.
17 The plaintiffs commenced these proceedings on 14 December 2021.
18 On 16 December 2021, the Liquidator sent an email to the Court stating:
I wish to provide you with notice that I do not intend to file an appearance in this proceeding and will abide by any Order made by the Court in respect of this proceeding.
19 The plaintiffs submit that the information contained in the books and records sought by them is of critical importance to them, and they require the information in order to comply with their product liability, warranty and regulatory obligations for the distribution of lifesaving medical devices including defibrillators. By way of a practical example, the plaintiffs submit that they must know to whom their cardiac defibrillators have been distributed, in the event of a product recall.
20 The plaintiffs submit that the information and documents sought also carry significant commercial value to the plaintiffs for the following reasons.
21 First, the information would enable ZOLL to communicate directly with the end customers of ZOLL's products, ensuring that these customers receive the latest information on ZOLL's products, particularly in relation to product maintenance, service, pricing and upgrades.
22 Second, the information would provide ZOLL with relevant market information by way of sales trends and regional splits which can be generated from the client information, as it includes purchase histories in addition to general client contact information, and allows for more focused marketing, including the option to upgrade devices and trade-in devices to ensure they have the latest technology available for this product.
23 Third, access to the client information would enable ZOLL to provide its customers with information specific to consumable and accessory supplies via its new partner, St John Ambulance Australia, by helping to ensure the devices are "Rescue Ready" for a lifesaving event.