(4) An amount determined in accordance with subsection (3) is to be rounded to the nearest $500 (with the amounts of $250 and $750 being rounded up).
The following are the steps required in the assessment of non-economic loss in accordance with this section:
Step 1: Determine the severity of the claimant's non-economic loss as a proportion of a most extreme case. The proportion should be expressed as a percentage.
Step 2: Confirm the maximum amount that may be awarded under this section for non-economic loss in a most extreme case. This amount is indexed each year under section 17.
Step 3: Use the Table to determine the percentage of the maximum amount payable in respect of the claim. The amount payable under this section for non-economic loss is then determined by multiplying the maximum amount that may be awarded in a most extreme case by the percentage set out in the Table.
Where the proportion of a most extreme case is greater than 33%, the amount payable will be the same proportion of the maximum amount.
- In the State of NSW v Ibbett [2005] NSWCA 445; (2005) 65 NSWLR 168 Spigelman CJ inclined to the view (at [21]-[22]) that an emotional reaction to, or "injured feelings" in respect of, the apprehension of physical violence, and an accompanying sense of outrage or indignation, did not amount to "impairment of a mental condition" within the definition of "injury" set out in s. 11 of the CLA. Ipp JA said at [122]-[125]:
"[122] The damages sustained by Mrs Ibbett were, according to the trial judge's findings, caused by "anxiety and distress". The State contended that s 3B(1)(a) did not apply because the anxiety and distress did not amount to an "injury" within that section.
[123] The State submitted that s 11 supported its argument. Section 11 provides that in Pt 2 "personal injury damages means damages that relate to the death of or injury to a person," and that, in Pt 2:
"Injury means personal injury and includes the following:
(a) pre-natal injury,
(b) impairment of a person's physical or mental condition,
(c) disease."
The State contended that the meaning of injury as defined in s 11 should be applied to the meaning of injury in s 3B(1)(a).
[124] I would not uphold this submission. In my view, anxiety and distress would be an "impairment" of a person's mental condition in accordance with the ordinary meaning of "impairment", as the word is used in s 11.
[125] In my opinion, irrespective of whether the ordinary meaning of the word is attributed to "injury", or whether it is given the meaning defined in s11, the word is wide enough to encompass anxiety and stress" (emphasis added).
- In the same case Basten JA said (at [211]-[212]):
"[211] The Plaintiff sought to escape from these questions by arguing that her award was not an award of "personal injury damages", because it did not relate to injury … . Although "injury" is defined in s 11 to include "impairment of a person's physical or mental condition", that terminology, she argued, was not intended to include impairment constituting something less than a recognised psychiatric condition. The trial judge held, in awarding damages with respect to the assault:
"Even in the absence of evidence that the assault caused any medically (including psychiatrically) identifiable injury, the anxiety and distress caused by the assault should be compensated by an appropriately substantial award of general damages …"
There being no recognized psychiatric illness, there was, the Plaintiff argued, no impairment of her mental condition.
[212] There may be a doubt as to whether limiting the concept of "impairment of mental condition" to an impairment involving a recognised psychiatric illness accords with the general understanding of the term "impairment" or with its use in the statute. In ordinary usage, the term "impairment" connotes a diminution of an antecedent state of affairs or a departure from an objective standard. In discrimination law the term is used to describe departure from a standard; in tort law, it is used to describe departure from a state of affairs caused by the act of the tortfeasor. The ordinary meaning of the term may not reflect a distinction drawn by the law between emotional distress and a psychiatric condition".
- Spigelman CJ re-visited the issue in Insight Vacations Pty Limited v Young [2010] NSWCA 137 (at [78]-[79]) and concluded that grief, anxiety, distress and disappointment were elements of pain and suffering within the definition of "non-economic loss" contained in s. 3 of the CLA. In the same case, Basten JA (with whose reasoning Spigelman CJ agreed) said (at [125]):
"It is undoubtedly true, as the Chief Justice noted in Ibbett at [21], that injury to reputation, deprivation of liberty and outrage, humiliation, indignity and insult are not commonly referred to as forms of personal injury; rather they usually derive from torts other than negligence, often intentional torts. Matters such as grief, anxiety, distress and disappointment, may fall into a different category. They can be elements of pain and suffering which are the subject of awards for non-economic loss. Similarly, as reflected in the definition of non-economic loss in the Civil Liability Act, an award may be made for "loss of amenities", to cover the non-economic loss resulting from "the deprivation of the ability to participate in normal activities and thus to enjoy life to the full and to take full advantage of the opportunities that otherwise it might offer": Teubner v Humble [1963] HCA 11; 108 CLR 491 at 506 (Windeyer J). … These, however, are heads of damage which fall within the general law understanding of non-economic loss and the statutory definition of that term. Accordingly, they are subject to the constraints imposed by s 16."
- In State of NSW v Williamson [2011] NSWCA 183 Campbell JA (at [67]) considered that the extension of the ordinary meaning of "injury" to impairment of a person's mental condition effected by s. 11 of the CLA "could arguably" have the effect that damages for anxiety and distress could be personal injury damages within the meaning of s. 11. However, his Honour made it clear that it was unnecessary to decide the question whether this was in fact so. Clearly, his Honour's comments were obiter.
- Counsel for the plaintiff in the present case placed significant reliance upon the decision of Harrison AsJ in Fawzi El-Saiedy v NSW Land and Housing Corporation [2011] NSWSC 820. In that case, the plaintiff was a party to a Residential Tenancy Agreement with the defendant and alleged that his enjoyment of the premises, and that of his family, had been curtailed due (inter alia) to the fact that the premises had been found to contain asbestos. Her Honour concluded (at [95]):
"The plaintiff has not claimed damages for physical injury. He has claimed damages for discomfort and loss of enjoyment. It is my view that these types of damages do not fall within the definition of personal injury contained in the Civil Liability Act. Therefore Act does not apply."
- In Flight Centre Limited v Louw [2011] NSWSC 132; (2011) 78 NSWLR 656 the plaintiff, in the conduct of its business as a travel agent, arranged bookings of holiday accommodation and travel. The first and second defendants booked a holiday at a resort recommended by the plaintiff. It transpired (inter alia) that the defendants' stay at the resort was interrupted by construction work which was being carried out at the time. The defendants also complained that they had not been notified of other matters by the plaintiff, including the fact that such construction work restricted their access to an adjoining beach. The defendants sued the plaintiff for breach of contract. The particulars of damage were pleaded in terms of the defendants having suffered "loss, inconvenience, distress and disappointment" arising from the matters referred to above. At first instance, an assessor in the Local Court awarded the defendants damages together with interest and costs. The plaintiff brought an appeal to this Court and argued that the damages sought by the defendants were personal injury damages to which s. 16 of the CLA applied.
- Barr AJ, having reviewed the authorities, found in favour of the plaintiff, concluding (at [31]):
"In my opinion the inconvenience, distress and disappointment experienced by the first and second defendants constituted non-economic loss for the purposes of s 3, being pain and suffering. In my opinion they constituted impairment of the mental condition of each of the first and second defendants and so amounted to personal injury. It follows that the assessor was obliged to ask himself, in accordance with s 16, whether the severity of the non-economic loss was at least 15% of a most extreme case. He did not do so. The plaintiff has established that there was an error of law and has made good its case on the first ground."
- In considering the application of these various authorities to the present case, it is important to bear in mind the basis upon which the plaintiff brought its claim for damages for non-economic loss. Mr Bradley asserted (at paragraph [31] of his affidavit) that he was "embarrassed" to use the outside of the house for entertaining guests and business visitors". He expanded upon this in his evidence (at commencing at T26 L10):
"So the requirement for us was to have a prestigious property, which is one of the reasons that we hired it at the time. The property was, frankly, an embarrassment and it was not a property where you would entertain your friends in the rain, for example, and it was certainly not a property where you would bring prospective investors to, to have meeting (sic), because the, the potential - if it wasn't raining, the potential for rats to scamper up and down the wall would have been an embarrassment".
- When asked whether other defects affected his aspiration to host people at the property, Mr Bradley replied (commencing at T26 L27):
"…. You could not use the outside. …. If it rained it was just unusable because the water would just bounce off the guttering and flow inside".
- The weight of authority supports the view that a claim for damages for distress, anxiety, or disappointment is a claim for damages to which the CLA will apply. However in my view that was not the claim brought by the plaintiff in the present case. Although Mr Bradley made reference to the property being an "embarrassment" that was not, in my view, an expression of distress, anxiety, disappointment or any similar emotion. It is apparent from those extracts of his evidence above that the claim for damages for non-economic loss arose from a loss of enjoyment of the property. That was not a claim for personal injury damages.
- In my view, the Magistrate erred in reaching a contrary conclusion. Her Honour found that there was a "conflict" between the decisions in El-Saiedy and Louw. In my view, the differing conclusions reached in those cases is explained by the fact that the respective claims for damages were brought on different bases. The claim brought in El-Saiedy was one for discomfort and loss of enjoyment of the property. That brought in Louw was one for inconvenience, distress and disappointment. The differing bases upon which the respective claims were brought explain why different conclusions were reached. They also explain why Harrison AsJ in El-Saiedy did not consider (and was apparently not taken to) the various decisions of the Court of Appeal which support the proposition that claims for damages based upon anxiety and distress are claims which attract the provisions of the CLA.
- It follows that Ground 2 is made out.