The Appeal: Infringement
Section 120 of the Trade Marks Act 1995 (Cth) (the Act) provides the relevant test:
"(1) A person infringes a registered trade mark if the person uses as a trade mark a sign that is substantially identical with, or deceptively similar to, the trade mark in relation to … services in respect of which the trade mark is registered.
(2) A person infringes a registered trade mark if the person uses as a trade mark a sign that is substantially identical with, or deceptively similar to, the trade mark in relation to:
(a) …; or
(b) …; or
(c) services of the same description as that of services ("registered services") in respect of which the trade mark is registered; or
(d) … .
However, the person is not taken to have infringed the trade mark if the person establishes that using the sign as the person did is not likely to deceive or cause confusion."
The word "Chifley" is a "sign" as defined in s 6 of the Act. Touraust accepts that its use (or intended use) of that sign (or signs incorporating that word) in connection with the hotels which it is to manage will constitute use of it as a trade mark, that is use in relation to services for the purpose of denoting trade origin. MID asserts that signs incorporating the word "Chifley", as proposed to be used by Touraust, are deceptively similar to MID's registered marks and that Touraust's use of them is (or will be) use in relation to services in respect of which MID's marks are registered or services of the same description as that of services for which the marks are registered.
(a) "Services in respect of which the trade mark is registered" or "Services of the same description"?
His Honour commenced his reasoning on this aspect of the case by noting MID's submission, which was that Touraust, in performing agreements to manage hotels using the name "Chifley", was using the mark in respect of property management and retail and office leasing services. His Honour observed that the "[s]uperficial attractiveness of [MID's] submission" lay in the fact that Touraust manages hotels for persons who own the real estate. MID said that this meant Touraust was in the business of "property management", as those words were used in its registration.
The substance of his Honour's reasoning appears in the following paragraphs:
"Some assistance in understanding what the third respondent proposes to do and the sense in which the word "management" is used in connection with managing a hotel can be obtained from the management agreement proposed for the "Chifley on the Wharf Hotel". The draft is confidential and I refrain from doing more than referring to provisions which are uncontroversial. Under the agreement, the third respondent is to be the sole and exclusive manager of the hotel for a term set out in the agreement. The manager's obligation is to operate the hotel subject to the terms of the agreement. Put in another way, the hotel business is to be conducted by the so‑called manager who employs staff, operates in accordance with an agreed budget and becomes entitled to be paid a fee which is dependent upon results. The role of the third respondent is not one of property management at all. It is in the business of running a hotel which is a particular form of business rather than managing a particular form of property. In my view, to the extent that the use of the word "Chifley" in connection with a hotel by the third respondent is the use of a sign that is substantially identical with or deceptively similar to the applicant's registered mark "Chifley Tower", the use by the third respondent is not a use in relation to the services in respect of which the applicant's mark is registered. It follows, in my view, that there can be no infringement, either in respect of the proposed use of the word "Chifley" in the context of the "Chifley on the Wharf" or for that matter in respect of the re‑badging of the Country Comfort hotels in capital cities. Insofar as the applicant relies upon s 120(2)(c), the services offered by the respondents are not services of the same description either.
In these circumstances it is not necessary to consider whether the third respondent might avail itself of the defence contained in the last part of s 120(2) (namely demonstrating that using the sign was not likely to deceive or cause confusion)."
MID submitted that the primary judge erred by considering first the nature of Touraust's business and, having ascertained it, by then asking whether that business was the providing of services in relation to which MID's marks are registered. The correct approach, MID submitted, was, first, by construing the registrations to identify the services for which the marks are registered and, secondly, to ask whether Touraust uses (or threatens to use) signs incorporating the word "Chifley" in respect of those services: that is, we take it, any of the categories of services for which the marks are registered.
We do not think that the criticism of his Honour's approach is well-founded. That approach was dictated by the way in which MID framed its submissions. The emphasis in the reasoning on the conduct of the hotel business reflected the terms of MID's submissions. In any event, we are content to address the issues identified by MID.
It is common ground that the only registered mark which need be considered is the first registered, that is the one comprising only the words "Chifley Tower" and not including the device. If Touraust's use does not infringe that mark, a fortiori it does not infringe the others. The question then is whether Touraust's use is in relation to services in respect of which that mark is registered: that is, services falling within the description "property management services, retail and office leasing services".
Senior counsel for MID concentrated, in argument, on "property management services". His submission was that there was no evidence that the words had, for present purposes, any meaning other than their ordinary meaning, that is management services in respect of property generally. In particular, there was no limitation as to particular kinds of property for which property management services might be provided. Accordingly, so the submission in its broadest form went, if one found, in relation to any property, that a person provided services properly described as management services, that person should be taken as providing "property management services".
Senior counsel relied also (as to the services in respect of which MID's mark is registered) on evidence by Mr PC Garnett, a witness called by Touraust. Mr Garnett was a senior property manager of a firm of commercial real estate advisers whose responsibilities included the management of five office buildings. One of those buildings was at 5 Elizabeth Street, Sydney incorporating office space, an arcade called (coincidentally) Chifley Arcade and a restaurant. Mr Garnett described his services for the building owner as including supervising the collection of income relating to the building, payment of expenditure relating to the building, the engaging of cleaning contractors, making arrangements for repairs, refurbishments and maintenance and dealing with leasing matters, including renewals, assignments, rent reviews and, in relation to vacant space, locating lessees for small areas and contracting out the leasing of larger areas.
It could hardly be said that there is anything surprising about Mr Garnett's evidence. The activities which he described are, we think, the principal activities which fall within the ordinary understanding of "property management services". The next step in the argument took a broad form and a narrower form. In its broad form, it was to the effect that an hotel is property; one who manages an hotel for its owner or lessee is managing property and thus providing property management services. In its narrower form, on which senior counsel concentrated, it was to the effect that a number of the particular services which the manager of an hotel will perform, and which on the evidence would be provided by Touraust, are services of the same general character as those described by Mr Garnett and that, whatever might be the case with property of other kinds, hotel management was predominantly property management. Thus, the manager will receive and account for income and will pay outgoings; the manager will attend to maintenance, repairs and refurbishment; likewise, the manager will be responsible for arranging for the occupation of rooms by guests and if, for example, retail shops are included within the hotel, for making arrangements with tenants. It follows, the argument ran, that the business or activities of the manager of an hotel include, as a necessary and substantial part of them, services among those in respect of which the trade mark was registered.
In our view, neither the broad nor the narrower submission should be accepted. The answer to the broad submission is, we think, simply that one who conducts or manages a business on property of another is not for that reason alone to be regarded, within the ordinary meaning of the words, as providing property management services. It makes no difference that the property is designed or adapted specifically for the purpose of the particular business or that the conduct of the business includes, as incidental to it, the doing of a number of things of a kind which might be done by a property manager in relation to property under its management. The conduct of an hotel business includes the accommodation of guests, the operation of restaurants and bars (including compliance with the liquor licensing law) and the provision of conference and business facilities and of other services normally offered by hoteliers. These activities cannot ordinarily be described as "property management services". To elaborate on what might be thought an obvious proposition about the ordinary use of language is often not profitable. But the ordinary meaning of property management services - and this is supported by Mr Garnett's evidence about his own business activities - would not encompass the occupation of a property under contract with, or licence or lease from, its owner or lessee in order to manage a business, for the benefit of both the manager and the owner or lessee, conducted on that property.
That is so, we think, if the property is adapted for use as a service station and a manager is contracted to operate the property as a service station; similarly (as was suggested by Sackville J during the course of argument) where the property concerned is a sports stadium; similarly where the property is an hotel. Senior counsel for MID suggested that there was a line to be drawn between businesses conducted for a fee by a manager on another's property, which might be regarded as substantially, or as akin to, a business of providing property management services and businesses of other kinds. Senior counsel was prepared to accept that the operation of a service station by a manager would not ordinarily be described as the provision of property management services; the answer was not clear, as we understood his submissions, in relation to a sports stadium. On the other hand, an hotel business was said to fall on the other side of the line, so as properly to be regarded as involving the provision by the manager of property management services. But we cannot accept that that is so: in each case the manager is, under contract with the owner or lessee, conducting on the property a business for which the property is adapted. In each case the manager is not managing the property; it is managing the business conducted from the property. In the ordinary use of language the two concepts are, we think, quite distinct.
It was suggested that, if a manager provided services falling within the description "property management services", those services did not lose that character because they formed part of an overall business having features other than the provision of property management services. Certainly it is true that a provider of property management services is no less such a provider because it provides, in the course of its business, other services as well. But where, in this case, services are performed which are incidental to the conduct of the hotel business, it is not correct, in our view, to conclude that Touraust is using the word "Chifley" (or a sign incorporating it) in relation to property management services. If Touraust arranges tenancies for retail shops within an hotel and collects rent, it does not thereby provide property management services: those activities are not to be characterised as the provision of a separate service in relation to the property but simply as an integral, if relatively minor, part of operating the hotel. Nor, we think, does it help to identify a number of discrete aspects of the hotel business which, if carried on in other circumstances, might be characterised as the provision of property management services. In this context, each will take its character from the overall nature of the business which Touraust intends to conduct.
Are, then, services to be provided by Touraust services of the same description as that of services in respect of which MID's mark is registered (s 120(2)(c))? That expression in the context of services seems to have received no reported judicial consideration. This is partly because the statutory protection for trade marks used in relation to goods has been extended to trade marks in relation to services only relatively recently: see F J Smith, "The Trade Marks Amendment Act 1978" (1979) 53 ALJ 118. It is also a consequence of the fact that s 120(2)(c) of the Act had no precise equivalent in the Trade Marks Act 1955 (Cth) ("TM Act 1955"), although the expression "services of the same description as [services in respect of which the trade mark is registered]" was used in the earlier legislation: see TM Act 1955, ss 33(2), 36(1A). The question whether two sets of goods are "of the same description" has, however, been considered in a number of decisions. Thus, for example, in Southern Cross Refrigerating Co v Toowoomba Foundry Pty Ltd (1954) 91 CLR 592 at 606 the High Court said this:
"There may be many matters to be considered apart from inherent character of the goods in respect of which the application is made and some indication of what matters are relevant to this inquiry was given by Romer J in In Re Jellinek's Application [(1946) 63 RPC 59]. Romer J thought it necessary to look beyond the nature of the goods in question and to compare not only their respective uses but also to examine the trade channels through which the commodities in question were bought and sold. Shortly after the decision in Jellinek's case the Assistant‑Comptroller elaborated on the observations of Romer J in the following manner: 'In arriving at a decision upon this issue the reported cases show that I have to take account of a number of factors, including in particular the nature and characteristics of the goods, their origin, their purpose, whether they are usually produced by one and the same manufacturer or distributed by the same wholesale houses, whether they are sold in the same shops over the same counters during the same seasons and to the same class or classes of customers, and whether by those engaged in their manufacture or distribution they are regarded as belonging to the same trade …'. "
Similarly (in a passage cited by Burchett J in Polo Textile Industries Pty Ltd v Domestic Textile Corporation Pty Ltd (1993) 42 FCR 227 at 240) Lord Evershed MR said in Re J Lyons & Co Ltd's Application [1959] RPC 120 at 128:
"In all cases of this kind regard will be had to such matters as the nature and composition of the goods, to their respective uses and functions, and to the trade channels through which respectively they are marketed or sold; and in different cases … one (but not always the same one) of these characteristics may have greater significance or emphasis than the others. The matter falls to be judged … 'in a business sense'; and this is to my mind made clear by considering the legislative background against which the problem has to be judged. By the Trade Marks legislation Parliament has provided that a registered proprietor of a mark, to be used by him in the course of his trade, has a monopoly right to that mark as an indication of the trade source or origin of the goods … . The question whether goods are or not goods of the same description must therefore (I think) be one to be answered in the context of that purpose; and having regard to that context, the cases cited … lend some support to the view that the phrase 'goods of the same description' ought not to be given too restrictive a construction - not, at all events, so as to be limited to goods substantially analogous in kind, or commonly used as mere substitutes or alternatives the one for the other."
We accept that these principles, subject to any necessary modification, apply in relation to services. But they do not advance MID's argument.
For reasons that have already been given, the services involved in managing an hotel have different characteristics than property management services. If, as we have held, particular incidental services take their character from the whole, the position is not altered by the fact that managing an hotel may involve the performance of incidental services akin to those carried out by property managers.
This conclusion is reinforced if, as Southern Cross suggests, the proper approach is that attention should be directed to the "trade channels" through which the services are provided. It is not difficult to infer that hotel management is a specialised undertaking, ordinarily carried out by different entities than those involved in providing property management services, such as real estate agents or shopping centre managers. Partly for this reason, it is difficult to regard hotel managers as being engaged in the same trade or industry as those providing property management services.
It follows, in our view, that the appeal in relation to the alleged infringement must in any event fail.
(b) Deceptive similarity
We heard argument also, however, on the question whether the sign or signs, proposed to be used by Touraust (for example, "The Chifley" and "Chifley on the Wharf") are deceptively similar to the registered mark ("Chifley Tower") and it is appropriate to deal briefly with that aspect of the case.
The expression "deceptively similar" is defined in s 10 of the Act:
"For the purposes of this Act, a trade mark is taken to be deceptively similar to another trade mark if it so nearly resembles that other trade mark that it is likely to deceive or cause confusion."
That phrase is familiar as describing a ground of refusal of registration: the phrase itself appears (in the context of the question whether the use of a trade mark in relation to particular goods or services will be likely to deceive or cause confusion) in s 43 of the Act and the defined term "deceptively similar" is used, in relation to a mark registration of which is sought, in s 44.
About some aspects of the question to be answered there can be no doubt. First, what is to be compared with Touraust's mark is the impression based on recollection of MID's mark that persons of ordinary intelligence and memory would have: The Shell Co of Australia Ltd v Esso Standard Oil (Australia) Ltd (1963) 109 CLR 407 at 415. Secondly, deceptive similarity is not to be considered having regard only to MID's actual use of its mark but rather to the extent of its statutory monopoly, that is, having regard to the full extent of the services in respect of which the mark is registered. That proposition was applied, for example, by Kearney J in Polaroid Corporation v Sole N Pty Ltd [1981] 1 NSWLR 491 at 498:
"The deceptiveness, I consider, flows not only from the degree of similarity itself, but also from its effect considered in relation to the circumstances of the goods, the prospective purchasers and the market covered by the plaintiffs' monopoly."
Thirdly, it is irrelevant that Touraust may, by means other than its use of the mark, make it clear that there is no connection between its business and that of MID: Mark Foy's v Davies Co‑op & Co Ltd (1956) 95 CLR 190 (the "Tub Happy case") at 205.
In general terms, no doubt, it is true that the comparison is between marks, not between uses of marks and that Wootten J correctly stated the law in Marc A Hammond Pty Ltd v Papa Carmine Pty Ltd [1976] 2 NSWLR 124 at 127 when he said this:
"Hence it is no answer … that the defendant's use of the mark is in all the circumstances not deceptive, if the mark itself is deceptively similar."