The case in the FMCA
25 Disputation between the Nurses' Association and the applicant continued. In 2011, the Nurses' Association commenced proceedings in the FMCA to enforce the rights of a member, Ms Helen Cornish, to payment for time spent travelling from client to client and other entitlements.
26 The agreement was made under the Workplace Relations Act 1996 (Cth) ("the WR Act"), which directly governed its application and enforcement until 1 July 2009, when the Fair Work Act 2009 (Cth) commenced to operate. After 1 July 2009, the application and enforcement of the agreement was covered by the Fair Work (Transitional Provisions and Consequential Amendments) Act 2009 (Cth) ("the FW (Transitional) Act"). Under each of the legislative schemes the Nurses' Association had a direct statutory right to enforce the agreement, even though it was not a signatory to it (see WR Act, s 718(1) item 4(c), s 718(6)(f) and (g); FW (Transitional) Act, Sch 3 clauses 1, 2(2)(c) and 3(2)(b), Sch 16 clauses 2(2) and 16(1)(b), item 40). This remains the present position.
27 Although the proceedings in the FMCA were directed at the immediate goal of vindicating the rights of Ms Cornish, as between the Nurses' Association and the applicant their legal significance was not so confined. In light of its representative nature, a legal adjudication obtained by the Nurses' Association in its own name operated for the benefit of its members also. It might also be enforced by the Nurses' Association for the benefit of those who were entitled to be its members.
28 One of the issues which was before the FMCA was the same legal issue which is raised in the present proceedings. Resolution of the issue required construction of the same provisions of the agreement, and consideration of the significance of the same amendments made in 2009. The FMCA decided that the applicant was bound by the agreement to pay its nursing staff for time spent travelling between clients (NSW Nurses' Association v SOS Nursing & Home Care Service Pty Ltd & Anor [2011] FMCA 225).
29 The FMCA recorded the following:
28. The addition to the SOS Agreement of clause 12.3 by the [Workplace Authority] provided for payment for travel time where an employee travelled more than 50 kilometres to the first visit. Such a clause was not included in the original SOS Agreement prior to the variation. Neither is it asserted that such a practice was in place prior to the SOS Agreement.
29. It is common ground that the question of whether time travelled between clients, other than in excess of a distance of 50 kilometres, was required to be paid to Ms Cornish depends on the proper construction of the SOS Agreement.
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46 The alleged contraventions of the SOS Agreement by the first respondent are said to be:
(i) A failure to pay Ms Cornish for time spent travelling between the homes of clients. The applicant submits that, properly construed, the SOS Agreement imposes an obligation upon the first respondent to pay Ms Cornish an hourly rate of pay for all time worked, including time spent travelling.
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99 On the evidence before me, including that of Ms Hawkins, I am satisfied that travel time was not paid at the hourly rate to Ms Cornish in addition to the face to face time, except insofar as she may have travelled more that [sic] 50 kilometres to visit a client.
100 Counsel for the applicant, Mr Gibian, contended that Ms Cornish was entitled under the SOS Agreement to be paid for all time worked including travel time between clients.
101 Counsel for the respondents, Mr Coleman conceded that Ms Cornish was entitled to be paid for all time worked including travel time. However, Mr Coleman contended that Ms Cornish was paid a higher hourly rate that would compensate her for the time travelled between clients without being paid additionally for that travel time.
102 Mr Coleman submitted that the hourly rate of pay included travel time because it was expressed in the SOS Agreement to be an aggregated rate of pay inclusive of all penalty rates, overtime and allowances, including but not limited to the casual loading into a single aggregated wage.
103 Clause 11 makes no specific reference to travel time between clients as being taken into account in a single aggregated wage.
104 The matters that are said to be included in clause 11.1 of the SOS Agreement in the aggregated rate of pay are some of the protected award conditions identified in s.354 of the [Workplace Relations Act 1996 (Cth)] and which the SOS Agreement is intended to displace. There is no provision in s.354 of the [Workplace Relations Act 1996 (Cth)] to include travel time as part of the protected award conditions. In the circumstances, I do not accept Mr Coleman's submission that the aggregated wage includes travel time, other than the travel allowances specifically referred to in the SOS Agreement.
30 This conclusion deals directly with the issue which the applicant sought to raise by its present application. The FMCA went on to consider the relevance of the inclusion of clause 12.3 effective on 1 September 2009. The FMCA recorded:
108 Mr Coleman submitted that the SOS Agreement should be read so as to give effect to its evident purposes which involved a search for the meaning intended by the framers of the document. Mr Coleman contended that "evident purposes" was not a reference to the industrial context and purpose of the SOS Agreement, as submitted by counsel for the applicant in his opening. Mr Coleman referred the Court to Kucks v CSR Limited (1967) 66 IR 182 at 184 per Madgwick J. To that end, Mr Coleman submitted that the genesis of clause 12.3, although slightly different, was found in the practice of paying nurses for travel time where a client was more than 50 kilometres away from the nurse's home. Mr Coleman submitted that the fact that that practice and clause 12.3 dealt with payment of travel time in specific circumstances led to the inference that the SOS Agreement, properly construed, did not include additional payment for time travelled between clients other than in those circumstances; and, that payment for all other travel time was therefore included in the hourly rate.
109 There was no evidence led by the first respondent to suggest that the practice of payment for travel when a nurse travelled more than 50 kilometres to a client's home was in existence prior to the SOS Agreement. Further, no such contention was put to Ms Blackford or Ms Cornish in cross-examination. In the circumstances, I am satisfied that Ms Cornish was not paid travel time for visits which exceeded 50 kilometres from her home before the SOS Agreement.
110 Had such a practice existed prior to the SOS Agreement, it may have mitigated against travel time being payable to Ms Cornish at her hourly rate in addition to the face to face client time; because, if she was entitled to be paid for travel time in addition to face to face time in any event, there would have been no need for any such practice of paying travel time where a nurse is asked to perform a service that is more than 50 kilometres away, because that travel time would already have been part of the nurse's working time.
111 As stated above, in the circumstances, any such payment for travel time where more than 50 kilometres was travelled to a client from the nurse's home did not form part of the SOS Agreement and is not relevant to its proper construction and the fact of such payments is not relevant to the proper construction of the SOS Agreement. Similarly, clause 12.3 is also not relevant to the proper construction of the SOS Agreement as at 3 August 2007. The SOS Agreement as varied by the [Workplace Authority] specifically stated that clause 12.3 had effect from 1 September 2009. In such circumstances, it cannot be relevant to the proper construction of the SOS Agreement as at 3 August 2007.
31 While I am not dealing with an appeal from the decision of the FMCA, there is, with respect, some reason to doubt the accuracy of the analysis in [110]. It was pointed out by the Nurses' Association on the present application that there was in fact some evidence of a practice of making a payment to at least some employees required to travel more than 50 kilometres to a first visit. However, I have a more important reservation. A specific arrangement, such as that made by clause 12.3 from 1 September 2009, to pay travelling time from home to a first service, says nothing directly about whether nursing staff should be regarded as on duty from the commencement of a first service to the end of the last one. It is normal enough that employees are not paid to travel to the place where work for the day commences, or to return home after work finishes. It is apparent that the new provisions which commenced on 1 September 2009 modified that position in two ways. First, a vehicle allowance was to be paid for all kilometres from home to the last job, and not just for travel in excess of 20 kilometres per day. Secondly, an employee who travelled more than 50 kilometres to the first service was to be paid for that journey at the normal hourly rate of pay. That provision dealt with travelling time prior to work commencing. It did not affect the entitlement found by the FMCA to payment for travel between services. Time spent travelling between services was found by the FMCA to be working time, as it had been under the award and the NAPSA, independently of the amendments to clause 12 introduced from 1 September 2009. It is not necessary to dwell further on any minor criticism that might be available of the factual findings or subsequent analysis about this aspect of the judgment of the FMCA. These were matters to be taken up, if at all, on an appeal if they struck at the heart of the ultimate conclusion. As will be seen, that did not happen.
32 Then the FMCA considered an argument to the effect that travel time was required because the agreement represented a continuation of entitlements and arrangements under the NAPSA, considered by Perram J. The FMCA recorded:
122 Ms Cornish gave evidence that generally she visited clients of the first respondent pursuant to a rostered shift where those clients were visited consecutively and continuously and that her work habits were the same under the SOS Agreement as they had been under the NAPSA. However, under the SOS Agreement she was only paid at her hourly rate for the time spent in face to face visits. She was otherwise not paid for any travel time, other than where she travelled more than 50 kilometres to visit a client.
123 I accept that the work patterns of Ms Cornish typically involved consecutive and continuous travel between clients and that it is proper to have regard to those work patterns prior to 3 August 2007, in construing the SOS Agreement.
124 In the circumstances, Perram J's judgment supported the applicant's contention that working time under the SOS Agreement was intended to include face to face time and travel time between clients visited on a consecutive and continuous basis. As stated above, Ms Cornish was paid only for face to face time at her hourly rate without any additional payment at her hourly rate for the time travelled between clients where that travel was in respect of consecutive and continuous visits.
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127 The SOS Agreement provided in clause 7 that "each engagement represents a discrete and non continuous period of work". Neither party made any particular submission about the manner in which that part of clause 7 should be construed. However, in my view it is necessary to construe that part of clause 7 in considering what "each engagement" was intended to cover. If, on a fair construction "each engagement" was intended to refer to every visit then, the travel time between such visits may not be part of the nurses working time. However, a beneficial construction of that clause would suggest that "each engagement" is intended to refer to a rostered shift which required visits to clients on a consecutive and continuous basis. Such a construction is consistent with the approach by Perram J in NSW Nurses' Association v SOS Nursing and Home care Service Pty Ltd (2009) 190 IR 112.
128 In the case before this Court, it is clear that when the nurses were paid in accordance with the NAPSA, they were to be paid for travel time when visiting clients on a consecutive and continuous basis. As stated above, there is no evidence before this Court of any change in the working patterns of the nurses generally, or Ms Cornish in particular, to suggest that the rostered shifts operated differently under the NAPSA as opposed to under the SOS Agreement.
129 However, I note that the clause contained in the NAPSA and construed by Perram J required that inter alia, "the ordinary hours of work for day workers... shall be consecutive except for their breaks for meals." Whilst that clause is different to clause 7, both contemplate consecutive and continuous visits to clients. Both parties before this Court agree that working time must therefore include any time involved in travel between clients being seen consecutively and continuously for that period of work.
130 Counsel for the respondents, submitted that Perram J's decision related to construing the relevant NAPSA which did not provide explicitly for travel time payments whereas in Mr Coleman's submission the SOS Agreement explicitly does provide for payment of travel time. However, in making that submission, Mr Coleman was referring to clause 12.3 which I have already found not to be relevant in construing the SOS Agreement because it was a variation required by the WAD in order that the SOS Agreement passed the fairness test and was effective only from 1 September 2009.
131 In the circumstances, I find that if the time between visits involved any use of private time by the nurse, or any break longer than the time reasonably required to travel to the next client, then such time would not be included as part of the working time of that particular rostered shift or engagement [sic]
132 In the circumstances, Ms Cornish was entitled under the SOS Agreement to be paid travel time where that time was part of her working time in circumstances where she was visiting clients on a consecutive and continuous basis, whatever the distance between those clients.
133 The failure to pay Ms Cornish that travel time between clients in accordance with the hourly rate, where she was engaged in continuous and consecutive visits, is a contravention of the SOS Agreement.
134 Accordingly, Ms Cornish is entitled to compensatory damages from the first respondent for its breach of the SOS Agreement to pay her in respect of all time spent travelling between clients for which she was not paid.
33 The observations in [127] are critical and the finding in [132] also is a critical one for present purposes. The conclusion of the FMCA was to the effect that nursing staff employed by the applicant, although casuals under the agreement and engaged on an hourly rate, were engaged on a rostered shift which included normal travelling time between continuous and consecutive visits as ordinary working time. It is important to appreciate that the FMCA's reasoning that travel time between clients was part of ordinary working time was based upon the proper construction of the agreement as at August 2007. The FMCA put aside from that question any provision made with effect from 1 September 2009. That approach was clearly correct. The FMCA concluded that the working arrangements were in practice those which had applied under the previous instrument. On this approach, the entitlement in clause 12.3 represented a new entitlement to the payment for the time taken to get to the first client on a particular day or shift. Where travel more than 50 kilometres was required, then that period of initial travel was to be paid as travelling time, in addition to the working time which commenced with the first client and continued, in a series of continuous and consecutive visits, to the time when the visit to the last client finished.
34 The FMCA's decision dealt with other matters also. The present applicant was dissatisfied with the outcome. It appealed the judgment. The appeal did not extend to the finding about entitlement to travel time. On 20 April 2012, Tracey J ordered that the appeal be dismissed (SOS Nursing and Home Care Service Pty Ltd v New South Wales Nurses' Association [2012] FCA 398). Tracey J recorded:
37 The Federal Magistrate found that SOS had contravened the agreement by failing to pay "travel time" to Ms Cornish. She made a declaration and granted other relief in respect of this contravention. These orders are not challenged on this appeal and no more need be said about them.
That part of the judgment of the FMCA stood, therefore, as a legally binding and final adjudication of that issue between the present applicant and the Nurses' Association.