Consideration
35 Genuine dispute: The plaintiff contends that there is a genuine dispute about the existence or amount of the debt specified in the statutory demand in circumstances where there is said to be a complete failure of consideration because the SAP software did not do "what it was supposed to do or warranted to do". The plaintiff also relies upon the fact that the defendant does not contest that, on 20 July 2012, the Base Agreement was either terminated or purportedly terminated by the plaintiff nor that, thereafter, it no longer used the SAP software in its stores. I understood the plaintiff to rely upon these matters, at least in part, to support the proposition that four of the 10 invoices relied upon by the defendant in its statutory demand post-dated 20 July 2012, when the Base Agreement was said to have been terminated. At the very least, therefore, there appears to exist a dispute regarding that component of the alleged total debt attributable to those invoices. There is also a dispute as to whether the plaintiff owes the total amount specified in the statutory demand in circumstances where the plaintiff contends that there has been a total failure of consideration by the defendant in supplying the SAP software.
36 The defendant's position seems to be that the SAP software was never intended to address point of sale requirements on 1 July 2012. Its position is that further implementation was required to be undertaken under Phase 2. On one view, this raises a fundamental question as to the proper construction of the Base Agreement, but I do not consider that it is either necessary or appropriate at this stage to engage in that detailed exercise having regard to the relevant legal principles outlined above. In my view, that is further reinforced by the fact that a further question may arise as to whether the parties' agreement was varied in any event by the defendant's conduct, having regard to the fact that some of the invoices appear to relate to work undertaken by the defendant in respect of point of sale requirements.
37 For these reasons, I am satisfied that there is a dispute between the parties about the existence or amount of the debt set out in the defendant's statutory demand. Or to express the matter another way, I am satisfied on the basis of the evidence that there are important issues which require further investigation concerning the existence or amount of the alleged debt.
38 I also consider that the plaintiff has sufficiently established the genuineness of this aspect of its claim. As noted above, the defendant did not contest the plaintiff's assertion that the Base Agreement had either been terminated or, at least, purportedly terminated by it on 20 July 2012. Mr Brennan argued on behalf of the defendant that the plaintiff had not followed the agreed process set out in clause 2.4.1 of the Base Agreement covering situations where a customer is dissatisfied with the product. He also drew attention to other clauses in the Base Agreement dealing with such matters as the effect of any subsidiary agreements which are in force. In my view, however, while these matters may require detailed consideration and determination in due course, they do not provide a complete answer to the threshold issue which is raised by the plaintiff.
39 The defendant also argued that it was not open to the plaintiff to deny that the persons who signed the Statement of Work had ostensible authority to do so, pointing to the effect of ss 128 and 129 of the Act. That submission may have some force but, again, I do not consider that it is either appropriate or necessary at this stage to determine the issue one way or the other, noting that the determination of the question would involve detailed consideration of the relevant provisions and related caselaw. Moreover, even if the submission was accepted at this stage, it would not defeat the plaintiff's claims that there exist both a genuine dispute and an offsetting claim.
40 Finally on the issue of whether a genuine dispute exists, I do not consider that the defendant has adduced sufficient evidence to support its claim that the plaintiff is insolvent or near insolvency so as to impugn the genuineness of the alleged dispute. While the defendant's file note of the 14 August 2012 meeting (extracts of which are set out in [10] above) paints a less than positive picture of the plaintiff's financial circumstances, at least at that time, I do not consider that it supports a finding that the plaintiff is either insolvent or near insolvency.
41 Offsetting claim: For the following reasons, I am also satisfied that the plaintiff has sufficiently established that it has a genuine offsetting claim to the statutory demand. In my view, there is sufficient evidence at this early stage of the proceeding to further investigate the plaintiff's claims regarding the alleged deficiencies or unsuitability of the SAP software for the plaintiff's business. Quite apart from Mr Ashrafi's unchallenged evidence on those matters, the defendant's own file note of the meeting held on 14 August 2012 records Mr Ashrafi's claims that implementation of the SAP software had had a "large negative impact of the business", by reference to costs impacts, low morale and the destruction of business confidence. And, as noted above, Mr Garpendal also acknowledged that there were various problems with the software, some of which were known before the system went live, while others emerged later.
42 I also consider that the plaintiff has provided sufficient evidence to establish that installation of the SAP software has resulted in it sustaining economic loss. It is true that that loss is only broadly estimated as being in excess of $400,000. But that broad estimate far exceeds the total amount of the statutory demand. Moreover, as noted above, I consider that such a broad estimate is sufficient for present purposes in circumstances where the problems associated with the software have affected the plaintiff's accounting and business records including, in particular, in respect of its reduced sales figures during the three week period in July 2012 when it persisted with its use of the SAP software. I do not accept Mr Brennan's submission that there was no evidence to support the plaintiff's claim that it was unable properly to account for its losses in any greater detail. The defendant's own witness, Mr Garpendal, accepted that the issues experienced with the SAP software after the system went live "meant that there was no ability to access accurate sales figures". I cannot accept Mr Brennan's submission that the handmade records were an adequate or reliable substitute.
43 Mr Brennan also contended that the plaintiff's budget papers forecast a decline in sales for the month of July, which forecast decline must have been unrelated to any difficulties with the SAP software. But as Mr O'Connor submitted, while some decline was forecast, the decline which actually occurred was far greater. I agree that a fair inference can be drawn at this stage that the SAP system failures played a role in that downturn.
44 It was common ground that I need not determine the merits of the asserted counterclaim or cross-demand. In my view there is sufficient material to support the existence of a genuine counterclaim or cross-demand in circumstances where the SAP software did not meet the plaintiff's point of sale requirements in terms of such matters as printing receipts, checking on stock, checking on prices, processing and recording cash transactions etc. In my view, while not expressing a concluded view on the merits of the plaintiff's counterclaim or cross-demand, those merits require further investigation. The plaintiff's claims cannot be dismissed as artificial, spurious or baseless.
45 Accordingly, even if I am wrong to accept the existence of a genuine dispute, I am satisfied that the plaintiff has also established that it has an offsetting claim which is sufficient of itself to set aside the statutory demand under s 459H(1)(b) of the Act.
46 One final matter requires some consideration. It relates to the question whether any condition should be imposed on an order setting aside the statutory demand. As noted above, Mr Ashrafi said that he had issued instructions for the plaintiff to begin appropriate proceedings in the Federal Court in respect of the alleged failure of the SAP software. To date that has not occurred. Mr O'Connor submitted that the plaintiff's resources had been focused on dealing with the immediate danger presented by the statutory demand. My current view is that this is an appropriate case in which to impose a condition that the plaintiff institute and diligently prosecute its offsetting claim, as also occurred in BBB Constructions Pty Ltd v Frankipile Australia Pty Ltd (2008) 68 ACSR 1. Such proceedings should be commenced within three weeks hereof.
47 The parties should have an opportunity to make brief written submissions (which should be filed and served by 5:00 pm on Friday, 16 November 2012), on my proposed orders, which are as follows:
1. On condition that the plaintiff give a written undertaking to the Court that it will, by no later than 7 December 2012, institute appropriate proceedings with respect to its offsetting claim and diligently prosecute those proceedings, the statutory demand dated 23 August 2012 by Computer Networks Pty Limited is set aside.
2. The defendant is to pay the plaintiff's costs of its application to have the statutory demand set aside as taxed or agreed.
I certify that the preceding forty-seven (47) numbered paragraphs are a true copy of the Reasons for Judgment herein of the Honourable Justice Griffiths.