Parry v Masterpet Australia Pty Ltd
[2013] NSWDC 71
At a glance
Source factsCourt
District Court of NSW
Decision date
2013-04-23
Before
Quality Smallgoods P
Source
Original judgment source is linked above.
Judgment (11 paragraphs)
The orders sought 1The plaintiff by notice of motion filed on 12 December 2012 seeks the following orders: (1)The plaintiff seeks an order "nunc pro tunc" for leave under s 151D of the Workers Compensation Act 1987 (NSW) ("the Act") to bring her claim for work injury damages outside the three (3) year limitation period, pursuant to an affidavit of the plaintiff which will be served at a reasonable time prior to the hearing of the motion. (2)Any other orders that this honourable Court sees fit. (3)Costs.
The evidence of the plaintiff 2The plaintiff was cross-examined on her affidavit sworn on 10 January 2013. The circumstances in which she was injured at her place of work on 29 March 2004 were as follows. The plaintiff was the national supervisor of thirteen pet shops for Masterpet Australia Pty Ltd, including outlets at Merrylands, Blacktown, Newcastle and Shellharbour. On 29 March 2004, she was participating in a stocktake at the Merrylands store. As part of the stocktake, she was required to take out and count pigs' ears, which were stored in large heavy cardboard bins measuring 2' x 2'. There were many layers of pigs ears in the bins, and either as the plaintiff neared the bottom of the bin (or alternatively, as she picked the bin up) she saw a number of cockroaches scurrying around the bottom of the bin. She was immediately startled and, as an automatic reaction to so many cockroaches so close-up, jumped backwards "without even thinking about it", nearly falling on the floor, and being caught or assisted by another employee. In the process of doing so, she felt immediate and severe pain in her low back region. 3The plaintiff had suffered a previous back injury in May 2003 and had had four weeks off work, but had returned to normal duties some months before the accident the subject of this litigation. She was in considerable pain on the next day and Dr Nguyen, her general practitioner, made a home visit on 31 March 2004. She was given a pethidine injection, digesic and endone, and referred to Dr Elliot, who took an MRI scan on 23 April 2004. 4The plaintiff immediately notified her employer at the time and a letter from the insurer dated 16 April 2004 accepting provisional liability forms part of Exhibit A. A report of injury form was also completed. 5At the same time, the plaintiff consulted lawyers. After hearing an advertisement for Australian Injury Helpline Ltd, she contacted them and was referred to Beston Macken McManis. She had a brief discussion with a solicitor in June/July 2004 about weekly payments of compensation, but was told that it was "premature" (plaintiff's affidavit, paragraph 15) to pursue even a workers compensation claim. She was not given any advice about bringing a work injury damages claim. This was the extent of her advice from the first solicitor. 6The plaintiff's condition worsened and in July 2004 she underwent the first of three operations. The last of these operations was on 25 November 2005. In March 2006, Allianz Australia Workers' Compensation (NSW) Limited wrote to the plaintiff in the following terms: "We refer to your claim for Workers Compensation and advise that you may have an entitlement for Whole Person Impairment under Section 66 of the Worker [sic] Compensation act [sic]. If you wish to peruse this matter you should make contact with a Solicitor of your choice as soon as possible.If Allianz have not had a response within 2 months from the date of this letter then your claim will be finalised.Please don't hesitate to contact David Crosdale 0249851370 if you have any queries in relation to this matter." (plaintiff's affidavit, annexure BB) 7In accordance with this advice, the plaintiff contacted Low Doherty & Stratford Lawyers in April 2006. she saw a Mr Low, who sent her a pro forma letter outlining in very general terms what compensation was available. When the plaintiff queried a reference to an action for damages against her employer in June 2006, Mr Low told her "that doesn't apply to you." She was not advised at any stage during the time that she consulted this firm (April 2006 to 5 December 2007) that she might have an entitlement to pursue a work injury damages claim. 8The plaintiff continued to consult medical practitioners. She consulted Dr Conrad on 20 June 2006. Dr Conrad gave her a 22% whole person impairment, but this was described to me by counsel for both parties as being Dr Conrad's personal view and not a medical certificate for the purposes of s 151D of the Act. 9On 24 November 2006, the plaintiff's matter was resolved for $23,000 on the basis of a valid medical certificate for 17% whole person impairment. A further $15,000 was included for pain and suffering. Both parties urged upon me that the date at which the limitation period commence to run from this date, this being the date upon which her injuries were acknowledged to be in excess of the threshold. (Opoku v P & M Quality Smallgoods P/ L [2012] NSWSC 478). As is set out in more detail below, this is a controversial submission: Itek Graphix Pty Ltd v Elliott (2002) 54 NSWLR 207 at [32]; Strasburger Enterprises Pty Ltd t/as Quix Food Stores v Sarina [2008] NSWCA 354 at [3]; Scaltrito v NRMA Insurance Ltd [2003] NSWCA 63 at [4]; Ryan v Forstaff Engineering Personnel Pty Ltd [2011] NSWSC 1009 at [16] and [32(a)]; State of New South Wales v Donnelley [2004] NSWCA 133 at [16] (date of physical injury the relevant date even though subsequent psychological injury date was "indeterminate"); BHP Steel v Necati Dum [2004] NSWCA 117. 10The plaintiff's evidence about her state of mind over is set out at paragraph 38 of her affidavit, where she states: "At no stage do I recall my previous solicitors ever advising me about my entitlement to pursue a work injury damages claim arising out of my accident. To the contrary, I recall querying whether I could sue my employer for negligence as referred to at one of the question and answers in the pro-forma letter annexed as Annexure DD. I recall being told words to the effect of "that doesn't apply to you". Accordingly I gave the question of suing my employer for negligence no further thought at all. At no stage was I ever advised that having secured a finding of greater than 15% whole person impairment I was entitled to pursue a work injury damages claim. At no stage was I advised that I was entitled to refer my matter to Mediation, and in the event that either the Defendant declined to participate in Mediation, or that the Mediation was unsuccessful, to commence proceedings in the District Court of New South Wales claiming damages. Simply, no such advice was ever given to me. I was led to believe that I had no such entitlement having been told that a claim for negligence did not apply to me." 11The plaintiff was told in late 2007 or early 2008 that she had no further entitlements of any kind (plaintiff's affidavit, paragraph 42): "At some stage shortly thereafter I contacted Allianz to speak to my then claims manager concerning my future rights in light of Dr Owler's advice about a spinal fusion. Allianz advised me that as I had resolved my lump sum impairment claim that there were no further entitlements available to me. I was also advised by Allianz at that time that, as I had left my employment with Masterpet, I did not have any entitlement, either past or future, to weekly payments of compensation from the date those payments ceased on 17 June 2006." 12However, she received different advice from Allianz in late 2008 or early 2009 (plaintiff's affidavit, paragraph 45): "In approximately late 2008 or early 2009 I was contacted by a new claims manager at Allianz who advised me that they had taken over conduct of my claim and wanted to know what my current position was concerning treatment. I explained the previous conversation that I had and that I had been advised that I didn't have any further entitlements. I advised this claims manager that I was in fact funding all of my own medical expenses, including pharmaceutical expenses. The new claims manager told me that the advice I received from the previous claims manager was incorrect and explained to me that in fact my workers compensation rights remained open for all time." 13On 24 May 2009, having seen an advertisement for Firths The Compensation Lawyers on television, she sent an email to them asking for advice. On 25 May 2009 she received a telephone call from Mr Stephen Firth, who advised that she may have a claim for additional lump sum compensation for deterioration and "possibly an entitlement to a final lump sum settlement for work injury damages" (plaintiff's affidavit, paragraph 49). The plaintiff states that this was the very first time she was advised that she would be able to make such a claim. 14There was further correspondence between the insurer and the plaintiff's solicitors. The advice the plaintiff received was as follows (plaintiff's affidavit, paragraphs 58-59): "During the conference with Mr Griffith on 14 July 2009 I was advised by him that as I hadn't received any weekly payments since 2006 that I should, as a starting point, bring a claim to have my weekly payments of compensation reinstated before bringing a claim for work injury damages.Mr Griffith advised me that as I was not receiving any weekly payments that there was little or no prospect of resolving any work injury damages claim at any subsequent Mediation with the insurer. Mr Griffith advised me at that time that if by order or agreement my weekly payments were in fact reinstated, that there was a very good likelihood that the insurer would be interested in resolving my matter on a once and for all basis, given that in the absence of any full and final settlement, I was entitled to continue to receive weekly payments of compensation potentially to age 67 and medical expenses for life. Mr Griffith informed me that if a work injury damages claim was pursued concurrently with an application to reinstate my weekly payments, that in all probability, the insurer would defend the claim for weekly payments much more vigorously. I accepted that advice and instructed Mr Griffith to therefore proceed to have my weekly payments reinstated. Mr Griffith also advised me that a work injury damages claim should have been brought within three years of my accident. This is the very first time that I learned that my previous solicitors had therefore allowed my matter to become statute barred without ever providing to me any advice in respect of those entitlement." 15After the weekly payments issue was resolved, the plaintiff commenced and brought promptly the common law proceedings. She states at paragraphs 94 and 95 of her affidavit: "I am instructed by my solicitor and verily believe that once my workers compensation claim had resolved, extensive preparations commenced with respect to my work injury damages matter.I am informed by my solicitor and verily believe that in accordance with Section 282 of the Works Compensation Act my solicitors provided particulars to my employer, insurer and Hicksons Lawyers of an intention to bring a claim for work injury damages under cover of letters dated 24 October 2011. " 16The plaintiff was challenged in cross-examination about the advice she received from each of the three firms of lawyers she had consulted. She was an impressive witness who answered frankly and without embellishment. She said she had no idea what "common law" was, and that she believed she was only entitled to workers compensation benefits because that was what she was told not only by the lawyers she consulted, but by the insurance company. As the correspondence shows, this is in fact the advice she received. She understood there was a procedure for claiming additional sums, but was told that she was not eligible. She was a witness whose answers were consistent with the contemporaneous evidence.