Consideration
27 Section 66(1) requires the Minister to notify "the applicant" of a decision to refuse to grant a visa. That is a requirement to notify the person who made the application. That person is identified in s 45 as the non-citizen who wants a visa. The first respondent, by whatever name she used, was such a person.
28 Ordinarily, a statutory command requiring a document to be "served" is perceived as requiring the contents of the documents to be delivered to the person to be served: Capper v Thorpe (1998) 194 CLR 342 at 351-352 [21]. There Gaudron, McHugh, Kirby, Hayne and Callinan JJ pointed out in many statutory contexts a document may also be "served" when it is brought to the notice of the person who has to be served. They continued:
"At all events, it will be 'served' in such contexts if the efforts of a person who is required to serve the document have resulted in the person to be served becoming aware of the contents of the document."
Their Honours' construction depended, however, on provisions such as those contained in ss 28A and 29 of the Acts Interpretation Act 1901 (Cth) and their analogues.
29 Here, the way in which notification can be made for the purposes of s 66(1) is prescribed by a different statutory scheme in ss 494A-494D of the Act. The purpose of that scheme is to cater for and to avoid the particular circumstances and difficulties that may occur in determining when and how a document can be taken to have been served. These provisions are intended to achieve certainty in respect of the manner and timing of service for the purposes of the Act, including s 66(1). The scheme avoids potential difficulties of language or in locating an applicant for a visa who may have changed addresses without notifying their new one and the like. If the Minister issues one of the prescribed methods of service or giving notice, the applicant for a visa will be taken to have been served or notified in order that other mechanisms and procedures in the Act can then be enforced.
30 Thus, relevantly, s 494B(1) identifies the purpose of the provisions that it contains as being to specify the methods by which the Minister must give to the applicant for a visa the documents required by s 66 to be notified to that person. The first of those methods is by personally handing the document to the intended recipient (s 494B(2)). In that situation there will always be a congruence between the person who is intended to receive the document and the recipient. Secondly, s 494B(3) enables service to be effected by handing the document to another person who satisfies three criteria, which are familiar in statutory schemes for deemed service, namely, that the other person is at the last residential or business address provided to the Minister by the recipient (i.e. the visa applicant here) for the purposes of receiving documents, the person to whom the document is handed appears to live or work there and to be at least 16 years of age. Thus, where the Minister or an authorised officer attended at the last known address of the person entitled to receive the notification, if another person apparently over the age of 16 years of age who appeared to live at the residential address (or work at the business address) was there then, handing that person the document would be sufficient within the meaning of s 66(1) to notify the applicant for the visa of the decision.
31 No doubt the Parliament had in mind that in the ordinary course of things, as in similar situations where such a statutory device for the deemed service is used, the person apparently over the age of 16 years would be responsible enough to bring the document to the attention of its intended recipient. And, the Minister would be entitled to rely on the deemed service which the section provided notwithstanding that in fact the individual to whom the document had been handed never gave it to the intended recipient .
32 Next, and critically for the present purposes, the Minister could date the document and despatch it by complying with s 494B(4). This provision required the document, once dated, to be despatched within three working days of its dating, by prepaid post or other prepaid means (such as a courier) to either the last address for service provided to the Minister by the applicant for the visa for the purpose of receiving the documents or to the last residential or business address provided in that way. (Here, the applicant for the visa provided her residential address in her application for the visa.) The last methods of service included transmitting the document by fax, email or other electronic means to the last fax number, email address or other electronic address provided to the Minister by the recipient for the purposes of receiving documents (s 494B(5)). This method did not necessarily require that personal service be actually achieved, so long as the procedure was followed for providing notification to the applicant for the visa.
33 Next, if one of the methods of service in s 494B was used, s 494C made provision for when a document would be deemed to have been received by the intended recipient. Thus, where either of the methods under s 494B(2) or (3) is used by handing a document to a person, the person is taken to have received the document when it is handed to him or her. Importantly, s 494C(4) provides that if the Minister gives a document to a person in Australia by despatching it in the post under s 494B(4), the person is taken to have received the document seven working days after its date. This prescribed time of service then interacts with s 412(1)(b), so that the person then has a further 28 days in which to make an application for review to the tribunal. Last, if s 494B(5) is engaged, the person is taken to have received the document at the end of the day on which it was transmitted.
34 The Minister pointed out that nothing in the text of ss 494B(4) or 494C(4) actually required a name to be placed on the document to be sent by post and "address" meant, in effect, a location to which the posted article was to be sent. He submitted that the address referred to was simply the physical place notified as the person's address, though appeared to accept that "posting" a notice would require a named addressee on the envelope enclosing the notice.
35 French CJ, Gummow, Hayne, Crennan and Bell JJ discussed a similar, but not identical, statutory scheme for service, in SZIZO 259 ALR at 415 [36]. They said that the use of mandatory language in the sections of the Act prescribing the scheme did not necessarily impose an inviolable restraint that excluded all other ways in which a document could be notified or given to a person. As they said:
"They are procedural steps that are designed to ensure that an applicant for review is enabled to properly advance his or her case at the hearing; a failure to comply with them will require consideration of whether in the events that occurred the applicant was denied natural justice. There was no denial of natural justice in this case."
36 It is difficult to conceive how a person can be notified for the purpose of s 66(1) by a letter posted to his or her address if his or her name is not on the envelope. The words of s 494B(4) refer to a particular recipient. Common sense suggests that the name of that recipient be on the envelope. Identifying an addressee on an article sent by post is an ordinary if not universal incident of "posting". Indeed, as Emmett J said with Branson and Bennett JJ's concurrence, in order to despatch a document by prepaid post as contemplated by s 494B(4) "… it is a practical requirement that there be an envelope addressed to some person": Minister for Immigration and Citizenship v SZKPQ (2008) 166 FCR 84 at 88 [18], see too at 89 [22].
37 Here, the envelope was addressed to HZ. HZ was one name used by the person who had sought the protection visa. The non-citizen who had applied for the visa under s 45, namely the first respondent, in fact, received that document. She knew what it was and took it to her migration agent within days of its despatch. She intended to seek review of the Minister's decision. The name HZ was the name that the first respondent had used to enter Australia. She also had provided that name as part of her application for review to the Minister. It was a name that the person who applied for the visa under s 45 had used in order to obtain entry to Australia. She had informed the Minister that it was a name which she recognised as being applicable to her. The fact that she sought to disclaim that HZ was in fact her name did not preclude the Minister from using it to address the envelope containing the decision.
38 The envelope was sent by prepaid (and registered) post and addressed to the actual residential address provided by the applicant for the visa. It used one of the names that that person had used in connection with her application, being the name on the passport that she asserted was false. Given that these two matters appeared on the face of the envelope, the requirements of s 494B(4)(b) and (c)(i) were satisfied. It is not necessary to decide whether any name had to appear on the envelope or whether ss 66(1) and 494B(4) require a name to appear at all on an envelope containing a decision bearing the visa applicant's latest "address for service".
39 In our opinion, the Minister sufficiently addressed the envelope for the purposes of ss 66(1) and 494B(4) to ensure that it would come to the attention of the intended recipient, namely the person who had applied for the visa. And, it did. Notification of the delegate's decision to refuse a visa was actually received by the person who applied for the visa and had used the name on the front of the envelope addressed to her in order to come to and enter Australia. This was a sufficient means of identifying to the recipient of the envelope at the address she had given for service, that the envelope was in fact intended for the person who had applied for the visa.
40 Here, the non-citizen who applied for the visa received the document, as she was intended to receive it. The purpose for which the procedural steps were prescribed in s 494B(4) was thus fulfilled. For these reasons, his Honour erred in concluding that the use of HZ's name, as part of the address on the envelope notifying the decision to refuse her a visa, failed to comply with a mandatory requirement of the Act. Rather, there was compliance in the circumstances of this case.