The 73 aged care facilities
20 Of particular concern in the present proceeding was the manner in which the Tribunal applied reg 1.15AA(1)(e) to the information the Tribunal had obtained that there were apparently 73 aged care facilities from which the mother could reasonably obtain assistance.
21 Three aspects of the use by the Tribunal of this information should be noted at the outset.
22 First, the Tribunal could obtain information in addition to that put before it by either the Applicant or the Respondent. Section 359 of the Migration Act thus provides that "[i]n conducting the review, the Tribunal may get any information that it considers relevant".
23 Second, the source and all of the content of the information obtained by the Tribunal was not disclosed by the Tribunal during the course of the hearing and the entirety of the information obtained remained undisclosed to the parties to the proceeding (and the Court) in the Tribunal's reasons for decision - the reasons exposing but part of the information obtained and then only in the barest of terms.
24 Third, the information obtained in relation to the 73 aged care facilities formed a central part of the reasoning process pursued by the Tribunal in reaching its conclusion to affirm the delegate's decision.
25 The manner in which the information obtained by the Tribunal was disclosed to the parties during the course of the hearing before it on 14 December 2015 emerged solely from the following exchange in the transcript of that hearing:
420. MEM And you know and then if that becomes too difficult or not viable there are plenty of residential care places and there's 73 available in your area at the moment.
421. [interpreter translates]
422. MEM Including one at Forest Lake at which there are Vietnamese speakers.
423. [interpreter translates]
424. MEM So I guess it looks like from the material you provided over the weekend that you did start to make some enquiries a year ago but it seems to have been put on hold.
425. [interpreter translates]
426. INT I did take mum to some of those places so she could have a look but when she got there she refused to go, she was very upset and she cried a lot.
26 The use thereafter made of the information obtained and the centrality of that information to the conclusion reached by the Tribunal is exposed by paragraphs [16], [49] and [53] of the Tribunal's reasons for decision. Those paragraphs, together with other paragraphs to which attention was directed during the course of the hearing of the appeal, provide as follows (without alteration):
[16] … The tribunal expressed doubts that if they had not explored those options, it could not be satisfied that assistance could not be reasonably obtained. The Tribunal also noted its concerns that it might not be satisfied that a combination of family assistance, packages or residential care could not be reasonably obtained and provided. For instance, the tribunal noted there were 73 permanent residential places available in their area at the moment, including one at Forest Lake which had Vietnamese speakers. The tribunal referred to documents provided by the applicant that appeared to show they had been referred for ACAT assessment in 23 December 2014 and were awaiting the forms. The sponsor said they had taken their mother to places but she refused to go and cried a lot and did not want strangers in the house and only her family. They had received some assistance from Blue Care, but their mother did not want strangers in the home. The applicant said she provided all the assistance to her mother and described the assistance. She said the sponsor assisted with shopping, but others worked and had children. Others could not provide the assistance.
…
[49] At hearing, the tribunal noted Level 4 care packages offer significant assistance for in home care which can be tailored individually and include equipment needed for lifting, or respite care, in home care to the value of more than $50,00 each year. There were many available. For instance, the tribunal noted there were 73 aged care facilities available on the day of hearing in the Hoa Thi Nguyen's area. Further, there were places that offered specific services for Vietnamese clients.
…
[52] The tribunal considers while in home level 3 and 4 packages are not immediately available for the four providers the applicant checked, there are many providers. Further, the four providers checked by Margaret noted Level 1 and Level 2 packages were available and could be utilised until a level 4 package became available. The tribunal considers it is not unreasonable that once registered for the in home service that there may be a waiting period for those services and interim services. It is unfortunate the family did register for the package assistance in 2015, when they were first eligible. Further, respite care for up to 63 days a year is also available and there are many providers of Level 4 packages in the area. The tribunal considers the assistance can be reasonably obtained and provided by combining the use of respite care, assistance from the granddaughters and the immediate Level 2 packages, while waiting for Level 4 availability or using other Level 4 providers.
[53] Further, and in any event, the tribunal also considers permanent residential care options can be reasonably obtained for Ms Hoa. As discussed at hearing there were 73 available residential places in their area at the time hearing, some of which had Vietnamese speakers. The tribunal accepts Hoa Thi Nguyen would prefer to be at home and in a Vietnamese cultural/religious environment, but the tribunal does not accept that she would not be cared for in residential care. There is evidence that there are Vietnamese staff in residential care homes in the area and the many other places also cater to different cultural, religious and ethnic needs.
[54] Further, it is evident from the ACAT assessment in 2014 and the carer certificate that Hoa Thi Nguyen has difficulty communicating per se (regardless of language). For instance, she is unable to comprehend basic instructions and needs contact prompting. In the ACAT assessment in 2014 it was noted concerns exist regarding here capacity and comprehension. The tribunal considers residential care places are set up for and cater for persons who have cognitive impairment and communication difficulties. The tribunal does not accept that the language differences and in Ms Hoa's circumstances make it unreasonable for her live in residential care. Further, the tribunal considers the family could provide food for their mother and take her to church, if she were go into residential care. The tribunal considers there are a number of residential places available and suitable for Ms Hoa.
[55] Having considered the evidence overall, the tribunal is not satisfied that assistance cannot be reasonably provided by and obtained from a combination of the assistance, two granddaughters, respite care and in home care packages or residential care to assist the sponsor to care for her mother, Ms Hoa.
[56] The Tribunal is not satisfied that the assistance cannot reasonably be provided by a relevant relative, or obtained from welfare, hospital, nursing or community services in Australia and therefore the requirements of r.1.15AA(1)(e) are not met.
(Footnotes omitted.)
Set forth in the footnote to para [49] is a number of "web addresses".
27 The references in paras [49] and [54] to the "Level 4 care packages" and the "ACAT assessment in 2014" are references to a report prepared in February 2015 by a "Metro South Aged Care Assessment Team" which assessed the mother as entitled to "up to 63 days of subsidised residential respite care" which could be extended for a further 21 day period.