Findings as to chronology of relevant events
17 As at March 2018, the two vessels were due to commence a term charter providing services off the coast of Western Australia. The Maersk Master was on its way to Western Australia from Mauritius. It was to operate with new crew. The Maersk Mariner had been operating in Australia for some time before March 2018.
18 On 9 March 2018, an email was sent to a Maersk email address and copied to Mr Gakis, an organiser with the Union. It said:
Dean
We the MUA crew of the Maersk Mariner, would like to request the addition of a steward to help combat the cleaning schedule of the accommodation onboard due to its sheer size and layout according to clause 52 sub section
The vessel is currently working a 24/7 on call schedule and this means extra hours are done at night.
The vessels where [sic] promised a steward while on hire. Currently we are on hire and have no steward.
We hereby start the process of the dispute resolution according to section 45 of the EBA.
We hereby await your response
Mariner MUA crew
19 The reference in the email to Dean is to Mr Hardman, one of two Masters of the Maersk Mariner, each working a different rotation on board the vessel. I note that, in the evidence, the terms Master and Captain appear to be used interchangeably. I will use the term Master for consistency.
20 The references in the email to sections are to provisions in the industrial instrument with Maersk at the time (the EA not being concluded until two months later in May 2018). There is no evidence of a response to that email being sent by Maersk to the employees. Ms Nottle, the Human Resources manager for Maersk, gave evidence that the issue was raised by the Master and it was resolved on board. Ms Nottle said there were minutes of a meeting that it was resolved on board so, in her view, the matter was closed. However, when cross-examined Ms Nottle also gave evidence that there were no communications with crew members after the issue concerning the steward was raised in March. Asked whether she was aware of any communications with crew members to that effect she said 'There are none at all'.
21 Mr Kearney, the Managing Director of Maersk, gave evidence that the 9 March email was forwarded to him. When cross-examined he said that he addressed it directly with Mr Hardman at the time and it was resolved. He agreed that he did not communicate with employees about the issue. However, in his affidavit evidence he deposed to the following matters:
I did not have much (if anything) to do with the matter raised in the 9 March 2018 email. My understanding from Captain Hardman was that the claim was based on the proposition that the Maersk Mariner was large enough to require an additional full-time steward as part of the ordinary operational crew complement, not merely a part-time steward split across the two Vessels over a 5 week swing.
I do not know what become [sic] of the request in the 9 March 2018 email. That issue was not subsequently brought to my attention again, until its subject matter arose in the context of the manning dispute in May/June 2018.
22 Therefore, the accounts given by Ms Nottle and Mr Kearney are contradictory and are unsupported by contemporaneous documentation. Neither of them gave evidence of the terms in which the matters raised in the 9 March email were said to have been resolved. There is ample evidence from other witnesses to the effect that the issue in relation to the steward was the subject of ongoing discussions between crew members (see below). In those circumstances, I do not accept their evidence to the effect that the matters raised by the 9 March email were resolved at about that time.
23 On 13 March 2018, an email was sent to Mr Kearney from Mr Green who was, at that time, on board the Maersk Master on its way to Western Australia from Mauritius. The Master of the vessel at the time was Mr Rasmussen. Mr Green was on the vessel to undertake a handover, in the expectation that he would be the Master of the vessel when it commenced its operations in Western Australia. The email said that the cook had raised with Mr Green whether there could be a steward on board once the vessel commenced operations in Western Australia.
24 Mr Green (who has been deployed as a Master of the Maersk Master since March 2018) deposed that no crew member had come to him to request or raise an issue about an additional steward. However, he also deposed that in May 2018 'there was some mention by crew members of the issue of an additional steward having been brought upon on the Maersk Mariner … it was mentioned in general, informal discussions in the mess room'. After that he heard the crew mentioning the topic on other occasions but that no request or demand in relation to an extra steward was made directly to him as Master.
25 After he had deposed to those matters, the email sent by him to Mr Kearney dated 13 March 2018 was brought to his attention. It said:
I have been asked by the cook Michael Ooyendyk if we can get a steward onboard when vessel arrives in Australia. Michael state's [sic], 'Mariner has one and he had spoken to DKE in the past and he agreed that steward should be in the manning'
I'm not aware if the Mariner does in fact carry a steward or some agreement has been reached outside the EBA, could I get some guidance as to MSS position with this?
26 Mr Kearney responded to the email in the following terms:
At present we do not have a steward on Maersk Mariner however we are evaluating how we will best handle this here for the upcoming term charters for both vessels.
There are also some considerations based on how the EBA may look, so I will revert when we have a better position in that regard.
27 Plainly, Mr Green had been mistaken in his earlier affidavit evidence. By way of explanation he said that he was not the Master of the Maersk Master on 13 March 2018. He said that he had been on the vessel for the purpose of a handover, but the Master at the time had been Mr Rasmussen. He said that the email address he had used to send the email whilst on the vessel had not been the email address of the Master. I do not accept that these matters would lead to the factual conclusion that the issue of the steward had not been raised with the Master of the vessel. Plainly, an issue had been raised on the vessel with Mr Green. It concerned the future manning of the vessel when it would be undertaking its planned operations in Western Australia. At that time Mr Green was to be one of the Masters of the vessel. Having regard to the evidence of Mr Green, he was either acting on behalf of Mr Rasmussen or he was acting on the basis that he was the person to be responsible as Master of the vessel upon its imminent commencement of operations in Australia. The technicality of the distinctions raised by Mr Green to explain his earlier evidence lack merit.
28 Mr Bojesen was deployed as Master of the Maersk Master from 1 November 2018, having worked on the vessel as Chief Officer from August 2018. He deposed to having heard general discussions that the issue of an additional steward was part of the enterprise bargaining negotiations in 2018 (which on the timeline must have been before August 2018). He also deposed to the issue being raised with him on multiple occasions from mid to late November 2018 after he became Master.
29 Mr Bojesen was also deployed in the Maersk Mariner between August and November 2017. He deposed to there being a part-time steward on the vessel during that time 'for a part of a swing on an irregular basis'.
30 Mr Paskin was a Master of the Maersk Mariner during the relevant period. He deposed that at no time from August 2017 to March 2019 did any crew member 'either directly or through any appointed representative, raise with me any request, demand or dispute about wanting an additional steward'. However, his evidence did not address the 9 March email sent by the crew.
31 On the evidence, it appears that around and after March 2018 a part-time steward was sometimes deployed on the vessels. Those arrangements seem to have been in place until July 2018 when manning levels were discussed (see below). Also, on the evidence, it was the view of relevant officers of Maersk that the additional part-time steward was only required on occasions. Its position was that a full-time steward on each of the vessels was not required. However, Maersk did not point to any evidence to the effect that the issue had been addressed with the employees on the vessel or the Union. Rather, it took that stance notwithstanding the matters raised in the March emails.
32 To the extent that there is a divergence in testimony, I find that the issue of the additional steward was raised in March by the crew on each of the two vessels. In each case it was raised with the Master of the vessel by email. I find that thereafter there was no communication with the Union or crew members about that issue or its resolution. Maersk took the view that the occasional arrangements for a part-time steward were sufficient. However, crew members continued to be concerned about the lack of an additional steward and that was a matter known at least to Mr Green as a Master of one of the vessels. In short, the issue remained unresolved with employees on the two vessels.
33 Mr Knight deposed that he worked for Maersk on various vessels between 2008 and 2018. His evidence was that he worked two swings as a cook on the Maersk Mariner and from mid-June 2018 until the time of affirming his affidavit was engaged to work on the Maersk Master. He said that on board the Maersk Mariner he had numerous discussions with the crew and the Master of the vessel about the need for an additional steward. His evidence was that on joining the Maersk Master he specifically raised the issue of the need for an additional steward with the Master, Mr Hasler. His evidence was that Mr Hasler agreed but the matter never went any further. Maersk says that any discussions that Mr Knight had whilst on the Maersk Mariner must have preceded the EA. That is because Mr Paskin says he had no such discussion and Mr Hardman, the Master who was on the other swings for the vessel, finished his swing on 15 May 2018 and when he was next on board Mr Knight had moved to the Maersk Master. However, there is no evidence to contradict the account given by Mr Knight.
34 The EA was approved by the FWC on 17 May 2018. The EA covers the Union.
35 Mr Knight deposed that in about July 2018 he asked Mr Gakis, the organiser from the Union, to place the issue on the agenda for the upcoming consultative committee meetings with Maersk. Mr Knight was not cross-examined and his evidence is accepted.
36 On 16 July 2018, Mr Kearney met with Mr Cain, the Assistant Branch Secretary of the Union. The meeting occurred at a time when a number of applications were before the FWC concerning various disputes that had arisen. One of those disputes concerned the number of integrated ratings required for the two vessels. There was no application before the FWC in which a steward was sought to be added to the manning for the vessels. The relevant application concerned only a claim that there should be an additional integrated rating on each vessel.
37 Mr Kearney agreed that at the meeting on 16 July 2018 there was no discussion about the preconditions for an additional steward on the vessels, at least 'not explicitly'. Mr Kearney described the discussions as being 'around the final crewing for the vessel and an agreement on where the manning was to sit going forward'. He said that was the subject matter of an agreement reached between Maersk and the Union at the time.
38 It is common ground that at the time of those discussions there was a part-time steward deployed from time to time on the vessels and the discussion at the meeting was to the effect that if there was an additional integrated rating then there should be no continuation of the part-time steward. It is also common ground that the agreement that was discussed to resolve the dispute was that the manning for the vessels going forward would be five integrated ratings and a cook.
39 Mr Kearney assented to the proposition that it was discussed at the meeting on 16 July 2018 that the agreement reached would be formalised by emails and that is in fact what happened.
40 Mr Kearney also gave evidence that, during the meeting, Mr Cain had said that he did not give a stuff about the steward.
41 After the meeting, Mr Kearney spoke to Ms Nottle. In re-examination on the basis that Maersk sought to present evidence of a prior consistent statement, Mr Kearney gave the following evidence:
Sorry? Did you say anything to Ms Nottle about stewards?---I did.
And what did you say to her about that?---The part-time steward would be removed and there would be no more stewards going forward. There would only be five ratings and a cook, which is referenced in my mail to Danny.
All right. And do you recall saying anything to Ms Nottle about what Mr Cain said to you about the issue of stewards?---About, 'I don't give a stuff about the stewards'? Pardon my French.
And do you recall saying that to Ms Nottle?---If it wasn't those exact words. The fact that there wasn't - the ..... union representative, didn't really care about the steward issue. What was involved into the union was that the rating issue and this whole rating, taken to compliment the five, was settled and that was what they wanted to see.
42 Ms Nottle gave evidence that was broadly consistent with the account given by Mr Kearney as to the conversation they had after the meeting that Mr Kearney had with Mr Cain on 16 July 2018.
43 Mr Cain deposed as follows to what occurred at the meeting:
I recall meeting with Dave Kearney, Managing Director of the Applicant (Kearney) at the Left Bank on 16 July 2018. This meeting was organised by Kearney in response to a protest that had been initiated by the CFMMEU at the offices of the Applicant due to the poor relationship we had with them at that time and the number of ongoing disputes between them and the CFMMEU.
At that meeting we discussed the outstanding disputes in the Fair Work Commission including disputes around the crewing of the M-class vessels with an additional integrated rating and disputes around the income protection provider to be used to provide income protection to Maersk employees. Also discussed was the right of entry dispute filed by Maersk which had also been dealt with by the Fair Work Commission.
I reached agreement with Kearney that a part-time steward that had been deployed on the M-Class vessels would be removed and the additional IR we had claimed would be deployed in the steward's place. This agreement was not in settlement of any claim for an additional steward to be deployed on the M-class vessels. I could not have settled any claim for an additional steward as I was unaware of the claim for the additional steward as this had not been drawn to my attention at that stage. I deny the claim made by Kearney in his affidavit of 10 July 2020 at paragraph [29(c)] that there would be 'no further stewards'.
44 Maersk was told by the Union that Mr Cain would not be available to attend for cross-examination. He provided information about his health as a reason for not doing so. Maersk did not oppose the affidavit of Mr Cain being received into evidence but maintained that the fact that he was not available to be cross-examined was a matter to be taken into account when it came to the weight to be afforded the matters stated in his affidavit. I accept that submission. In doing so, I take account of the matters raised to explain Mr Cain's circumstances. However, the fact remains that the evidence is not able to be tested by cross-examination.
45 In the result, there is little difference between the competing accounts, save for the remark attributed to Mr Cain that he did not give a stuff about the steward. Taking account of all the evidence, I find that at the meeting on 16 July 2018 Mr Cain did make the remark attributed to him. It is supported by the evidence to the effect that the conversation was recounted to Ms Nottle immediately after it occurred. It is also consistent with Mr Cain's own evidence that he reached an agreement with Maersk on the basis that the part-time steward would be removed and that an additional integrated rating 'would be deployed in the steward's place'. There is no suggestion from Mr Cain that the manning levels might be subject to later revision of a kind that might include a steward.
46 All accounts of the meeting were to the effect that the arrangements in relation to the part-time steward were to come to an end and there would be an additional integrated rating.
47 A few days after the meeting, Mr Kearney sent an email to Mr Cain in the following terms:
Reference discussions offsite Monday afternoon and earlier this morning we need to hit reset on the relationship and keep things to a local level, where they should also be managed.
As mentioned Monday the manning issue is critical for the union. We think we can come to an understanding on that provided we can agree, on ensuring that all matters are wrapped up now, so we can move on.
Aside from ruling a line under the current open matters, the main thing from our perspective is to have an understanding that the union and MSS A/S will deal with any future issues that might arise in a proper way. The undertaking about professional behaviour is important to us to establish trust and we do also acknowledge the union is taking that step, Monday was an example of this.
But it's also important to follow the agreed dispute resolution procedure, including dealing directly with local management, on workplace issues. We agreed with the union when we signed the current agreement on how agreement disputes should be resolved. Using other means - particularly attacking the reputation of the company or local managers doesn't help either party.
If we can have a close out document showing we have agreed to finally resolve the following:
• Dispute resolution processes;
• The manning issue, including the union's FWC application;
• Right of entry issues, including Maersk's right of entry application.
The income protection issue, including the union's FWC application, I understand has now been resolved.
In relation to vessel standards and PPE, I hadn't realised any of that was a current issue. We follow the regulations and any additional client requirements. However, provided requests are reasonable and it does result in an absence of disputes about the vessels, then we'll take a reasonable approach. Again, I think we can come to an understanding.
If you can come back agreeing to the above we can move forward and communicate this to the employees.
48 It is to be noted that the email from Mr Kearney referenced 'the manning issue', including the FWC application. As has been noted the application dealt with the claim for an additional integrated rating, but made no claim about the steward.
49 Mr Cain responded by email that same day in the following terms:
Thanks for your email.
As discussed on Monday, we agree that it is in both parties interest to start afresh and we look forward to doing so and solidifying that approach in the upcoming meeting between myself, yourself, Melaine and George.
You are absolutely correct in saying that the manning issue is one of great importance to our organisation and the resolution of that dispute will go a long way to ensuring a cooperative future.
If Maersk are agreeable to the manning of 5IRs as indicated in your email and as discussed, we agree to action the below immediately;
Discontinue Income Protection dispute
Discontinue Manning dispute
Withdraw any right of entry dispute applications/prosecutions against Maersk
Engage in a proper disputes process for the other matters raised
We look forward to seeing the manning levels increase on the vessels to reflect this agreement.
This is a positive first step in rebuilding our relationship.
From here I will provide some dates and times after speaking with George to arrange a time to get together and start the new relationship with MSS.
50 It is to be noted that at two points the email from Mr Cain referenced back to the discussions at the earlier meeting. Mr Cain also adopted the terminology of describing 'the manning issue' as being of great importance. He referred to discontinuing the manning dispute.
51 The next day on 19 July 2018, Mr Kearney sent an email in the following terms to Mr Cain:
Thanks for your mail. I appreciate the commitment shown by you this week on behalf of the CFMMEU to a more positive, cooperative and professional relationship and I provide you the same commitment on behalf of Maersk Supply Service.
We believe that workplace issues and disputes that may arise are best resolved at a local level, through the agreed processes, and without publishing comments or materials that disparage either party or their representatives. Please confirm that moving forward from today CFMMEU agrees, and will follow the agreed disputes procedure in the current 2018 enterprise agreement in respect of any issue falling under the agreement and, for any other issues, deal with local Maersk management, and in a professional way, ensuring that communications are consistent with behaviours expected in applicable policies.
To start afresh, based on your email and our discussion, I confirm by reply the following commitments:
1. Maersk will discontinue Fair Work Commission dispute application RE2018/763 in the next few days and implement the following manning arrangements with no further retrospective claims to arise:
a) During any period in which the vessel is contracted to perform work in Australia under the current EA, Maersk Supply Service will implement the following minimum manning levels on our M Class Vessels:
a. Five Integrated Ratings and one Cook (one of the Integrated Ratings may be a Junior Integrated Rating or Provisional Integrated Rating).
b. This being effected today on Maersk Master (Full Crew Change) and planned for Maersk Mariner Tuesday 24th July (Full Crew Change)
2. The CFMMEU will discontinue the Fair Work Commission dispute applications C2018/3287 and C2018/3836 in the next few days and take no further action (e.g. applications/prosecutions) on those issues or the issues referred to in the CFMMEU's correspondence to Maersk dated 4 July 2018 regarding right of entry during the week of 2 July 2018.
Please confirm that my understanding of our agreement is correct, and I confirm myself and Melaine [Nottle] are available Monday afternoon for the meeting with yourself and George, if we can firm up a suitable time before weeks close here.
52 Again it is to be noted that the matters recorded in the email were introduced on the basis that they were 'based on your email and our discussion'. The email described the discontinuance of the claim in which the additional integrated rating had been sought and says that 'the following manning arrangements with no further retrospective claims' will apply. It is significant that the email is cast in terms of manning arrangements in general and is not confined to an agreement about the additional integrated rating. However, the use of the terminology 'retrospective claims' suggests an implicit recognition that future circumstances may mean that different manning may be appropriate. The manning of a vessel depends not only upon its size, but also upon the tasks that the crew is being called upon to perform.
53 As to the manning issue, the email described the minimum manning levels to be introduced on the vessel specifying those levels as 'Five Integrated Ratings and one Cook'. The EA described minimum manning levels in various circumstances. It was those minimum levels that were required to be maintained in order to conform to the requirements of the EA. Therefore, under the EA, the minimum levels were the enforceable levels. The use of the word minimum in that context did not admit of the possibility that there may be some future attempt to insist on the addition of another employee, being the steward. Irrespective of what had been said in the earlier meeting, the emails themselves recorded an agreement to the effect that the minimum manning levels would be the five integrated ratings and the cook and no other employee.
54 It is to be noted that the commitment described in the email also emphasised the expectation of Maersk that the disputes procedure under the EA would be followed in respect of any future disputes.
55 Thereafter, proceedings in the FWC in which a claim had been made for an additional integrated rating were discontinued. Mr Kearney agreed that the claim that was discontinued was a different dispute from a dispute involving whether cl 27.5(b) of the EA requires an additional steward.
56 On or about 9 August 2018, Mr Gakis helped prepare an agenda for a meeting between the Union and Maersk. The agenda included the following item:
Manning for vessels
Employees feel that the vessel is undermanned with not having a Steward on board full time. There is more than enough work to justify the position considering the size and layout of the vessels.
57 The agenda was sent to Ms Nottle. On 16 August 2018, Mr Gakis sent an email seeking to have a meeting with Ms Nottle and others to discuss 'some of the more pressing matters' in the agenda.
58 On 22 August 2018, Ms Nottle spoke to Mr Gakis by telephone. She was working in Denmark at the time. She expressed surprise and disappointment that the issue of the steward had been raised when an agreement on the manning for the vessels had been reached in the last month. She referred to the fact that the temporary part-time steward had been removed to provide for a fifth integrated rating and the matter had been discussed between Mr Kearney and Mr Cain at the time. Mr Gakis said that he was only bringing forward a claim 'from the guys' and he did not know what had been discussed between Mr Kearney and Mr Cain. Ms Nottle said she would arrange a meeting when she returned 'between the four of us to clear this up'.
59 Ms Nottle then sent an email to Mr Kearney in the following terms:
I am in discussion with CFMMEU, relaying our surprise about this claim given the agreement that we made to resolve the past disputes. Suggested that George speak to Danny. Seems that Danny is now having a case of amnesia (!)
I re-read the mails and they don't explicitly refer to the steward but this was part of your verbal discussions so we need to nip this in the bud. I suggested we have a meeting next week, only day available would be Monday...would you be free to come down with me for a coffee meeting Monday morning down in Freo to close this out?
60 Mr Kearney sent the following response:
Monday morning is no problems-should we do it first thing and get it out of the way?
You're very right it was verbal that we would pull what we were doing with the Steward in lieu of the additional rating-however there is no req. to have a steward it is just a nice … attempt to have alignment with SIEM at a guess.
61 On 27 August 2018, there was a meeting at the Gesha Cafe in Fremantle. Mr Gakis and Mr Cain were at the meeting for the Union. Ms Nottle attended with Mr Kearney. There is a dispute as to certain aspects of what occurred at the coffee shop meeting.
62 It is common ground that at the coffee shop meeting Mr Gakis raised the issue of an additional steward on the two vessels. Ms Nottle's evidence was that the meeting was the first opportunity to discuss why the claim of an additional steward had appeared for the first time on the agenda 'one month after making the settlement agreement'.
63 The evidence of Ms Nottle was to the effect that the issue of the additional steward was being raised for the first time by the agenda that had been circulated prior to the meeting. Also, she was not aware at that time of any claim that there should be a full-time steward on the two vessels. Her evidence was that before the meeting she had spoken to the two Masters who were then signed-on for work on the vessels, Mr Paskin and Mr Green. It was her evidence that they told her that the issue of the additional steward had not been raised with them by their crews. Her hearsay evidence in that regard does not assist in resolving whether that was the case. There is other direct evidence as to whether those communications occurred as between the employees and the Masters of the vessels. However, it is evidence as to Ms Nottle's understanding of the position when she was at the coffee shop meeting.
64 Mr Kearney was asked about whether the issue of an additional steward had been raised by the employees with the Masters (which, in context, was a reference to the Masters of the two vessels). Mr Kearney agreed that an issue in relation to a steward had been raised. He said that it had been raised 'in isolation'. However, that question was not directed to what Mr Kearney knew at the time of the meeting.
65 Ms Nottle and Mr Kearney gave evidence that at the meeting at the Gesha Cafe they expressed surprise about the steward issue being raised. On the account of Ms Nottle she asked why, if the additional steward was truly an issue, it was not raised by Mr Cain when he listed all the matters in dispute in writing to Mr Kearney in the course of reaching the settlement in July. It was also her evidence that she also asked how it was coming up when the dispute resolution procedure in the EA had not been followed by raising the issue with the Masters of the vessels. Her evidence was that she did not recall the fact of the 9 March email at the time of the meeting. She said that she had not heard about any further request for a steward until the agenda was circulated for the consultative committee.
66 Mr Kearney and Ms Nottle accepted that Mr Gakis said at the meeting that he had been appointed to raise the issue of the additional steward. Mr Kearney agreed that Mr Gakis emphasised that the issue that had been previously settled was about the integrated rating, not about the steward.
67 On the affidavit evidence, there is a contest about whether Mr Gakis said that the issue about the steward had been raised during the bargaining process for the EA. Ms Nottle said that did not happen. However, when cross-examined, Ms Nottle accepted that Mr Gakis may have said that the issue of the additional steward had been raised in the earlier bargaining process and she thought she had covered that in her affidavit. It is not necessary to resolve that factual issue. It is common ground that the issue was raised at the coffee shop meeting and there is no specific evidence about how the matter was said to have been raised in the bargaining process that is advanced by the Union as to the issue whether the dispute resolution process was followed. The Union relies on other evidence to support its case that step one of that process was followed.
68 Mr Cain and Mr Gakis both denied that Ms Nottle said words to the effect that the dispute resolution procedure had not been followed. It was put to Mr Kearney that neither he nor Ms Nottle said that the dispute resolution procedure had not been complied with in relation to the claim for an additional steward. Mr Kearney could not recall whether that was the case. When cross-examined, Ms Nottle said that she did not say in terms that step one of the dispute resolution procedure had not been followed, but she did say that it was a matter that needed to be discussed on board with the Master of the vessel.
69 It was common ground that Mr Gakis said that Maersk should go away and consider its position in relation to the additional steward.
70 Having regard to the contents of contemporaneous emails exchanged between Ms Nottle and Mr Kearney before the coffee shop meeting, the oral evidence of Ms Nottle and Mr Kearney under cross-examination, the emails that were sent after the meeting and the passage of time since the events occurred, I find as follows concerning the events at the meeting:
(a) Mr Gakis raised the issue of an additional steward;
(b) Mr Gakis said that he had been appointed by the crew of the vessels to raise the issue of an additional steward;
(c) Ms Nottle and Mr Kearney expressed disappointment and surprise that the issue was being raised given the settlement that had been reached about manning issues the previous month;
(d) Mr Gakis and Mr Cain maintained that the issue whether there should be a steward was a separate matter that had been raised before the agenda for the meeting had been circulated;
(e) Mr Gakis said that the earlier agreement concerned the integrated rating and not the steward and Ms Nottle and Mr Kearney disputed that position;
(f) at the time of the meeting, Ms Nottle and Mr Kearney were not consciously aware of the March emails concerning the steward on board the vessels;
(g) Ms Nottle said that the steward issue should be raised by the employees with the Masters on the vessels;
(h) Ms Nottle did not say in terms that the dispute settlement procedure under the EA had not been followed; and
(i) Mr Gakis said that Maersk should go away and consider its position in relation to the additional steward.
71 On 12 September 2018, Mr Gakis sent an email to Ms Nottle and others which, relevantly for present purposes, was in the following terms:
Hi Melaine,
Tried calling but I believe that you are on overseas.
I was following up on the discussion that we had on the morning of the 27th August regarding the Stewards position. Does Maersk have a position in relation to the claim by the guys?
72 Mr Gakis sent further follow up emails on 26 September, 3 October and 8 October 2018.
73 On 8 October 2018, Mr Gakis updated his members in the following terms:
Members,
This message is so you are all aware that your issues are not forgotten specifically with the Steward. I have been trying to get a hold Maersk management now for approx. 5 weeks and am continuing to try to reach them for some answers.
Melaine [Nottle] has been away on leave for part of this period, but I have tried to reach out since she returned. I will continue to try to resolve the matter in the coming days otherwise I will file with the Fair Work Commission.
74 On 9 October 2018, Ms Nottle responded to Mr Gakis in the following terms:
Getting back to you on your outstanding queries:
Possible dates for CC meeting below. Let me know which date suits best and we can get new booking in the calendar.
[list of possible meeting dates]
Manning claim/Steward at all times: this claim is not accepted. An additional IR was recently added to the manning and the company considers this sufficient. Yes M-class size and layout is different, but these vessels also have added technology to make tasks more efficient. If the crew find an issue with the distribution of their tasks they are reminded to raise their concerns with their captain.
75 Mr Gakis responded immediately stating 'We are not happy with the response regarding the Steward and will be considering our options. Will revert back once we discuss amongst ourselves'.
76 On 30 October 2018, Mr Gakis sent a long email to Ms Nottle. It began 'Further to our discussions about the need to engage a steward on the Maersk anchor handlers, I have set out below the extenuating circumstances which warrant manning levels that exceed the minimum prescribed in the Enterprise Agreement'. The email then set out reasons for the position adopted by the Union.
77 Then on 5 November 2018, Mr Cain, the Assistant Branch Secretary for the Union sent the following email to Ms Nottle and others:
We have not received a response to the below email justifying the position of Caterer on the vessels.
Are you able to respond by COB tomorrow?
If we do not receive a response we will take this as the final step in the DRP as being complete and will lodge the appropriate paperwork to have the matter heard.
If you have any objections to this or believe that the DRP requirements have not been met, let us know asap as we are seeking a timely resolution
78 Ms Nottle responded by email the same day saying:
The short answer is the Company does not accept your claim to add a Steward. The agreed manning is described already by the EA, this is what the employees and Union agreed to as part of the bargaining. We appreciate you [sic] list of reasons, but don't accept there is operational requirement for the position to be added.
Would suggest if employees are concerned about OHS risk, fatigue management and rest hour deviation they raise this immediately with their Captain for re-distribution, re-prioritisation and management of job tasks.
79 There is no indication in these email exchanges that Ms Nottle was of the view that the issue concerning the steward had been resolved by the earlier agreement in relation to manning levels or that the dispute resolution process had not been followed. Rather, her response directed attention to the terms of the EA which sets out manning levels. In that regard, it is to be noted that the EA specifies manning levels based upon the classification of vessels. Ms Nottle's evidence was to the effect that she did not include these matters in her email because she and Mr Kearney had made those points in the meeting at the Gesha Cafe.
80 The Union then filed an application in the FWC asking the Commission to deal with a dispute under the EA in accordance with the dispute settlement procedure. In the application the dispute was described in the following terms:
1. The Respondent [Maersk] employs employees pursuant to the terms of the [EA] ('the Agreement');
2. The Applicant is covered by the terms of the Agreement;
3. The Respondent currently operates two vessels, the Maersk Mariner and the Maersk Master which have been and are currently engaged to support Quadrant Energy's Phoenix South and Van Gogh drilling campaign;
4. The vessels are manned pursuant to Schedule 2 and clause 27.5 of the Agreement;
5. Given the nature of the vessels above, and considering the factors set out at clause 27.5(b) of the Agreement, the Applicant contends that the vessel should be manned with an extra steward;
6. The Respondent rejects this claim by the Applicant and, as a result, the parties are in dispute over the matter.
81 In its response, Maersk re-stated each of the paragraphs in the application and responded to each paragraph as follows:
The Respondent has addressed the Applicant's claims individually:
l. [see above]
This is not disputed by the Respondent.
2. [see above]
This is not disputed by the Respondent.
3. [see above]
This is not disputed by the Respondent.
4. [see above]
The Respondent agrees that clause 27.5 of the Agreement applies to the vessels, however the applicable vessel schedule is Schedule 1.
5. [see above]
This is disputed by the Respondent.
The Respondent notes that there was no claim made for a Steward during bargaining this year of the current enterprise agreement (approved on 17 May 2018).
The Steward role was a trial on the M class vessels when the vessels were new to Australia to assist the crew for the first two weeks of each swing. It was removed as part of an agreement reached with the Applicant to add a fifth Integrated Rating position earlier this year.
6. [see above]
This is not disputed by the Respondent.
82 In the result, as has been noted, the claim by the Union was upheld by the FWC. It did so by considering the merits of the claim by reference to the manning levels as specified in the EA.
83 Neither Mr Hardman nor Mr Hasler gave evidence. There was evidence explaining that they were no longer employees of Maersk and unsuccessful attempts had been made to contact them for the purpose of ascertaining what they knew and providing evidence. I find that their absence was relevantly explained by Maersk and no particular inference should be drawn from the fact that they did not give evidence.