Luxottica Retail Australia Pty Ltd v Specsavers Pty Ltd
[2010] FCA 1344
At a glance
Source factsCourt
Federal Court of Australia
Decision date
2010-11-18
Before
Katzmann J
Source
Original judgment source is linked above.
Judgment (8 paragraphs)
Background 10 Mr Hawkins referred at length in his affidavit to the background to the campaign. 11 For some time before 30 August 2010, Specsavers branded stores offered a 25% discount to any customer who purchased one pair of glasses from the $179 range ("the 25% offer"). The cost to the customer under this offer was therefore $134.25. Mr Hawkins did not say when the 25% offer began, but Ms Rathie gave evidence that she was told by Mr Michael Sheedy, Luxottica's in-house counsel, based on his regular review of Specsavers's website, that the 25% offer had been in place at least since the start of 2010. 12 Mr Hawkins gave evidence that the 25% offer had been "a standard offer" but that during the first half of 2010, Specsavers made a decision that it would no longer be a standard offer but "a promotional offer", available from time to time and not able to be used in conjunction with any other offer. Reflecting this decision, he said, the in-store brochure issued to Specsavers stores on 2 August 2010, called the Clear Price Guide, said that the 25% offer "cannot be used in conjunction with any other offer" and is "available for a limited time only". 13 Despite this change, in a "Partner Communication" - a confidential document sent on 29 August 2010 to all Specsavers stores to keep them up to date (amongst other things) with price changes and new offers - the stores were told that from 30 August 2010 the 25% offer was "terminated" and "there is no longer a standard offer of 25% off a single pair". Luxottica put some weight on the use of the expression "standard offer" to support of its argument that the 25% offer was the normal or standard price up to that time. Until 2 October 2010, when the offer was temporarily restored, Mr Hawkins's evidence was that 921 single pairs of glasses from the $179 range or above (including 128 from the $179 range) were purchased at full price. There is no evidence that in this period any glasses were sold with a 25% discount. But there is some ambiguity in Mr Hawkins's evidence about whether any customer received the discount during this period. 14 On 2 August 2010 Specsavers commenced a promotion during which consumers were informed they could receive 30 pairs of Umere Silicon Hydrogel daily disposable contact lenses for free when they purchased one pair of glasses from the $179 range or above ("the Contact Lenses Offer"). The leaflet used to promote the Contact Lenses offer, which Mr Hawkins said was distributed to about 6 million households on or around 30 October 2010, showed that 30 pairs of disposable contact lenses cost $60 and carried a disclaimer that the offer could not be used in conjunction with any other offer. 15 On 3 October Specsavers commenced the "We know what you really love" campaign. That campaign promoted four distinct offers. One was the Contact Lenses Offer already in place. The second was an offer which began the following day, offering customers who purchased one pair of glasses from the $179 range or above a free transitions lens upgrade ("the Transitions Lenses Offer"), which had cost $100 at Specsavers stores since about February 2009. Mr Hawkins's evidence was that the Transitions Lenses Offer is scheduled to end on 5 December 2010. The other two offers were a free pair of prescription sunglasses from the same price range when a customer purchased one pair of prescription glasses from the $179 range or above and a "no gap" payable offer to holders of private health insurance with some insurers who purchased two pairs of glasses. 16 On 4 October a further promotion began, during which customers who purchased two pairs of glasses from Specsavers branded stores could receive a free UV and Sun Tint filter on the second pair ("the UV and Sun Tint Offer"), currently ending on 27 March 2011. The retail price of this upgrade at Specsavers stores has been $30 since about February 2009. 17 As with the Contact Lenses offer, on or around 30 October leaflets were distributed to approximately 6 million households around Australia to promote the new offers. 18 Specsavers also re-introduced the 25% offer as what Mr Hawkins said was "a temporary promotion". The Clear Price Guide issued at the time carries a disclaimer that the 25% offer could not used in conjunction with any other offer and was available for a limited time only. 19 Mr Hawkins gave evidence that he participated in the decision making process that gave rise to Specsavers's decision on 15 October 2010 to "rest" the 25% offer and said that it would be unlikely that the 25% offer would be made available again in the future. He added that "there is certainly no present intention to revive it". He said that this decision was communicated to Specsavers stores in the Partner Communication sent on 3 November. The Partner Communication, however, did not convey Mr Hawkins's opinion or the long-term intention of the company, saying only that "[f]or the period of the promotion the 25% discount for single pairs is being rested".