(a) The Level of Savings representations
7 In relation to these representations there was a finding at first instance that, throughout the year preceding the publication of the "Summer of Love" catalogue, Prouds had aggressively conducted promotional "sales" by the use of catalogues or "in store (generic) promotions". His Honour found that, during 2005, discounted prices offered by catalogue had been on offer for 28 weeks and those promoted by in store (generic) campaigns had been on offer for 24 weeks. "During the previous calendar year there had been 15 promotional sales. At no point in the year was there no promotional sale occurring."
8 At [12] of his reasons, the learned primary Judge went on to make these findings;
'Many of the 17 items to which these proceedings relate were, prior to the Summer of Love sale and at various times through 2005 offered for sale at discounted prices, though some were not marketed until well into that year. The periods, in aggregate, for which the items were offered at the regular marked price are set out in a table which follows shortly. Also set out in the table is the last occasion (on or about the nominated date) on which each item was sold at the "was" price before both the Summer of Love sale and the Love You Mum sale as well as when each item was last offered for sale at the "was" price. Also noted is whether the item was affected by a change in the gold price (as Prouds contended) which is an issue discussed later.'
9 Then followed a table indicating, in respect of each of the 17 items, in the first two columns related to the currency of the "Summer of Love" catalogue, the date on which it had been "last offered at 'was' price" and the date of its "last sale at 'was' price". The next three columns indicated, for each of the same items, in relation to the "Love You Mum" catalogue, whether it had been "affected by gold price", the date at which it had been "last offered at 'was' price" and the date of its "last sale at 'was' price". The second last column in the table expressed, for each of the 17 items, the "Approx % of time since January 2005 (or when first retailed in 2005) when the good [sic] were offered at the 'was' price". Those percentages ranged from 48% for item no. 2952471 to 96% for item no. 2894889. The last column indicated in respect of each of seven items, which had not been retailed throughout 2005, the month in that year in which it had first been retailed.
10 His Honour also made these findings of fact, at [14], based on three tables prepared by the ACCC which have been reproduced as Schedules 4, 5 and 6 of his Honour's reasons;
'These tables set out the "was" price for the 17 items in each sale, the percentage of sales at the "was" price, the price at which most sales were made (the mode price) and the percentage of sales at the mode price. In summary, in relation to the period preceding the Summer of Love sale, the table reveals that in all instances less than half of the sales were at the "was" price, mostly the percentage of the sales at the "was" price was comparatively small and that the mode price was, in the majority of cases, less than the "was" price and that the percentage of sales at the mode price was in most cases markedly higher than the percentage of sales at the "was" price. In the two periods preceding the Love You Mum sale, there were, in relation to many items, no sales at the "was" price and no instances where the mode price was the same as the "was" price.'
11 The learned primary Judge then stated the task for the Court as being "first to identify what is a relevant audience and secondly whether it would understand the pricing in the catalogue as conveying the pleaded representation." He noted the leading authority on this question as being Campomar Sociedad, Limitada v Nike International Ltd (2000) 202 CLR 45 where it was held that, in assessing whether a representation to the public is likely to mislead or deceive, it is necessary to isolate who are the "ordinary" or "reasonable" members of the class of prospective purchasers. The second enquiry is whether such "ordinary" or "reasonable" members of the class would be likely to be misled or deceived by the conduct alleged.
12 His Honour noted that there was no dispute between the parties in the present case about the applicable principles or that the audience for each catalogue was the public at large. However, he went on to record the submission on behalf of the ACCC that one segment of the relevant audience would have been misled or deceived by Prouds' conduct, namely consumers without experience in purchasing jewellery and without knowledge of the Australian jewellery industry or Prouds' pricing or promotion practice which featured discounting, as is common in the jewellery industry. The ACCC's ultimate description of the relevantly qualified member of the material section of the public was;
'a consumer without experience in purchasing jewellery and without knowledge of Australian jewellery industry or Prouds' pricing or promotion practice. It is a consumer who would be quite happy to pay the full "regular market price", and who if unhappy with that price would either go elsewhere or wait for a price promotion of the item in question. In short, it is a consumer who is ignorant that discounts are or would be available below a regular marked price.'
13 His Honour accepted as a matter of fact that there are consumers who answer that description and could be unaware that discounted, or lower, prices than the regular marked prices are or would be available outside the "sale period" delineated in a particular catalogue. It was also acknowledged that, where the relevant audience for a representation may constitute a general and diverse group, it is open to a court to single out from that group a hypothetical individual who is a member of a subclass of the general and diverse group and assess the likely effect of the impugned conduct by asking how it would impinge on that hypothetical individual; see Domain Names Australia Pty Ltd v .au Domain Administration Ltd (2004) 139 FCR 215, at [24].
14 The learned primary Judge next noted that four out of five of the alleged representations, including the "Level of Savings representations", had been pleaded on the basis that the "Was" price constituted a representation as to the price at which Prouds previously sold the item. Only the fifth representation, the Advertised Price representation, contemplated that the "Was" price referred to a previous offer price. By way of defence, Prouds contended that the "Was" price would have been understood as the price at which the items had been offered and not the price at which they had previously been sold. His Honour then reviewed some of the authorities in this context of consumer protection legislation which have examined "dual pricing", including ACCC v Allans Music Group Pty Ltd [2002] FCA 1552 in which the respondent had pleaded guilty to contravening s 53(e) of the TPA and Tamberlin J described, in these terms, the "gist" of the representation made by the use of "was" and "now" prices in a catalogue of musical instruments;
'The representation as to the savings for members of the public was the amount calculated as the difference between the "WAS" price that had been charged prior to the Christmas sale period and the "NOW" price which would be charged during the Christmas sale period.'
15 Moore J, at [23], regarded it as clear from Tamberlin J's "comments about the agreed facts that he took the view that a false representation had been made because the goods had not been sold at the advertised "Was" prices. His Honour treated the "was" price as a "sale price" (Moore J's emphasis).
16 Other authorities examined by the learned primary Judge included Commissioner of Competition v Sears Canada Inc (2005) 37 CPR (4th) 65, Trade Practices Commission v Cue Design Pty Ltd (1996) 85 A Crim R 500; (1996) ATPR 41-475 and Walker, Commissioner for Fair Trading v Rugs a Million Pty Ltd [2006] WASC 127. Against that background, his Honour summarised, at [29], the competing contentions of the present parties as to how the "Was" price would have been understood by persons who had received the Prouds catalogue;
'In the present case, the position adopted by the parties as to how the "was" and "now" prices would have been understood was to the general following effect. ACCC contended the "was" price in the catalogues would be taken by the hypothetical consumer to indicate the price at which each item had been sold to consumers in the past at least in the context of considering the Level of Savings Representations. Prouds, on the other hand, contended that the "was" price would have been understood to be the price at which each item had been offered for sale. This was said to flow logically from the fact that the "now" price could only be an offer price, and the juxtaposition of the two prices would be viewed as comparing prices of the same character together with particular features of catalogues themselves (various icons and the font sizes).'
17 After reviewing the evidence which had been adduced by Prouds, but mainly relied on by the ACCC, his Honour (at [36]) reached these conclusions;
'36 This evidence, which I accept, clearly points to extensive discounting by Prouds which, in any event, is also apparent from the evidence concerning actual sales of the 17 items to which these proceedings relate in the periods preceding the publication of the Summer of Love catalogue and the Love You Mum catalogue. However, this evidence (both the oral evidence and evidence of sales), does not warrant a conclusion that the hypothetical consumer ACCC relied on (see [17] above) would be likely to receive a discount were they to seek to buy an item of jewellery from Prouds in a non-sales period, unaware as they would be, of the practice of discounting in the industry generally or by Prouds in particular. These matters tended to suggest that the "was" price might, for this hypothetical consumer, not be misleading if the "was" price were viewed as the price that would have been paid.