Insurance and Care NSW v FMM
[2024] NSWCATAP 43
At a glance
Source factsCourt
NCAT Appeal Panel
Decision date
2023-10-06
Catchwords
- (1979) 2 ALD 60 East West Airlines Ltd v Turner (2010) 78 NSWLR 1
Source
Original judgment source is linked above.
Catchwords
Judgment (16 paragraphs)
Background
- Insurance and Care NSW, which we will refer to as "the agency," has appealed from the Tribunal's decision that it disclosed FMM's personal and health information to a person in breach of s 18 of the Privacy and Personal Information Protection Act 1998 (NSW) (PPIP Act) and clause 11 of Schedule 1 to the Health Records Information Privacy Act 2002 (NSW) (HRIP Act). Those provisions state that an agency that holds personal or health information must not disclose the information unless certain exceptions apply.
- The Tribunal found that the agency had disclosed FMM's personal and health information to Mr Howes, an insurance broker, by mistakenly sending him certain information in an attachment to an email. Mr Howes opened the email but deleted it before opening the attachment containing FMM's personal and health information. As none of the exceptions in the legislative provisions applied, the Tribunal made several orders including that the agency pay FMM $20,000 in compensation.
- The appeal by the agency is on a "question of law": Civil and Administrative Tribunal Act 2013 (NSW) (NCAT Act), s 80(2). The agency's ground of appeal is that the Tribunal misconstrued and misapplied s 18 of the PPIP Act and clause 11 of Schedule 1 to the HRIP Act. The agency submits that the essence of the word "disclose" in those provisions is "making known to a person information that the person to whom the disclosure is made did not previously know": Nasr v State of New South Wales [2007] NSWCA 101 ("Nasr") at [127]. According to the agency, because the information was not "made known" to Mr Howes, it has not been "disclosed". FMM submits that the fact that he did not read the attachment to the email does not mean the information was not disclosed.