Background
4 The applicant is a medical practitioner in general practice specialising in the treatment of allergies. The effect of the disqualification is that although the applicant is not precluded from practising as a medical practitioner Medicare benefits cannot be paid in respect of professional medical services rendered by the applicant after 19 May 1999. Paragraph 19B(2)(a)(ia) of the Act provides that a Medicare benefit payable under Pt II of the Act is not payable in respect of a professional service if at the time when the service was rendered the person who rendered the service was fully disqualified under s 105 of the Act.
5 Part VAA of the Act headed "The Professional Services Review Scheme" creates a scheme under which a person's conduct can be examined to ascertain whether the person has engaged in inappropriate practice. The concept of "inappropriate practice" is defined in s 82 of the Act and, in the case of a general practitioner, it provides that the practitioner engages in inappropriate practice if the practitioner's conduct in connection with rendering or initiating services is such that a Professional Services Review Committee could reasonably conclude that if the practitioner rendered or initiated the referred services as a general practitioner the conduct would be unacceptable to the general body of general practitioners. The expression "service" is defined in s 81 as meaning:
"(a) a service for which, at the time it was rendered or initiated, medicare benefit was payable; or
(b) a prescribing or dispensing of a pharmaceutical benefit by a medical practitioner or a dental practitioner."
By virtue of s 86 of the Act the Commission may refer to the Director of Professional Services Review the conduct of a person relating to whether the person has engaged in inappropriate practice in connection with the rendering or initiation of services.
6 On or about 14 August 1997 the Commission referred the applicant's conduct to the Director. On 14 August 1997 the delegate of the Commission sent a copy of the referral to the applicant and in accordance with subs 88(2) of the Act notified the applicant that she was invited to make written submissions to the Director within fourteen days stating why he should dismiss the referral without setting up a Professional Services Review Committee under s 93 of the Act. The conduct of the applicant, the subject of the referral, appears to be the number of services provided by the applicant to her patients and the number of times allergy or skin sensitivity testing procedures were prescribed. The referral noted that the applicant provided more service to her patients than 97% of all other medical practitioners in Australia during the referral period which was 1 January 1996 to 31 December 1996.
7 On 28 August 1997 the applicant made a written submission to the Director as to why he should dismiss the referral without setting up a committee. Thereafter nothing happened for approximately eighteen months. Subsection 89(1) of the Act provides that within twenty‑eight days after receiving the referral the Director must dismiss it or set up a committee to consider whether the practitioner has engaged in inappropriate practice. The Director did not take either of these courses of action within twenty‑eight days after receiving the referral.
8 Section 93 of the Act provides:
"The Director must, by instrument in writing, set up a Committee to consider whether the person under review has engaged in inappropriate practice unless:
(a) the Director is satisfied that there are insufficient grounds on which a Committee could reasonably find that the person under review has engaged in inappropriate practice in connection with the referred services; or
(b) the Director has disqualified the person under review under section 92."
9 Section 95 provides for the constitution of committees and the appointment of a Chairperson.
10 Some eighteen months later, on 12 February 1999, the Director set up Professional Services Review Committee No 102 ("the Committee") in accordance with s 93 and s 95 of the Act to consider whether the applicant had engaged in inappropriate practice in relation to the services outlined in the referral from the Commission on 14 August 1997. The Director appointed the third respondent as Chairperson of the Committee. The setting up of the Committee on this date was not invalid notwithstanding that it was not effected within the time prescribed by subs 89(1). Subsection 89(2) of the Act provides that:
"The Director's decision on the referral is not rendered invalid merely because it is not made within the 28 day period."
In Tang v Holmes (1998) 51 ALD 121 Sundberg J analysed the relevant provisions relating to the setting up of a committee and concluded that the setting up of a committee after the twenty‑eight day period provided for in subs 89(1) was effective and not invalid.
11 On 3 March 1999 the Committee gave written notice to the applicant that it proposed to hold a hearing into the matter whether the applicant had engaged in inappropriate practice in connection with rendering particular services on 8 April 1999. The notice required the applicant to produce to the Committee secretary by 5.00 pm on 15 March 1999 complete and original documents for specified patients to whom the applicant had rendered services and all practice appointment books, day books and attendance registers for the applicant for the referral period. The applicant was also required by the notice "to appear at the hearing on Thursday 8 April 1999, and give … evidence to the Committee". The notice set out the following particulars of the matter to which the hearing related:
"This hearing concerns your conduct in relation to whether you have engaged in inappropriate practice as defined by the Health Insurance Act 1973 in connection with all services rendered by you during the Referral Period, from your practice locations in the State of Victoria.
The level of your clinical input and the clinical relevance of referred services is of particular concern to the Committee."
On 23 March 1999 the Committee sent the applicant an amended notice of hearing which made the following addition to the particulars of the matter to which the hearing related:
"At this stage, the Committee is principally concerned with services rendered by you under MBS items 12000 and 12003 and with services provided to the top 5 families contained in the multiple servicing report in the HIC Referral.
12 The hearing commenced on 8 April 1999. The applicant had not produced the documents referred to in the notice of hearing to the secretary of the Committee and at the hearing the applicant was asked whether she had the documents. The applicant informed the Committee that she did not have the documents, that she did not own the notes relating to the patients and that she had tried to get access to them. The applicant said that the clinic in which she worked during the referral period was owned by a company called AMS Health Services Pty Ltd which owned the medical records and that they were not in her power or possession or custody and that she was not able to bring them. The hearing was adjourned to a date to be fixed.
13 On 16 April 1999 the Committee gave the applicant notice pursuant to par 104(2)(b) of the Act that there would be a further hearing on 18 and 19 May 1999 and the applicant was required by the notice to "Appear at the hearing … and give evidence to the Committee" and produce certain specified documents.
14 The applicant had written to the director of AMS Health Services Pty Ltd on 10 March 1999 requesting the medical histories of the patients referred to in the notice of hearing so that they could be produced to the Committee. By letter dated 12 March 1999 that request was denied. The letter was signed by Alicia Clifford as director, Alicia Clifford being the daughter of the applicant. On 13 April 1999 the Committee gave a written notice to Alicia Clifford as director and secretary of AMS Health Services Pty Ltd pursuant to s 105A of the Act requiring her to produce patient records by 22 April 1999. It appears that the notice could not be served personally on Alicia Clifford and the documents were not produced.
15 The adjourned hearing resumed on 18 May 1999. The applicant appeared accompanied by her husband. The applicant made an affirmation to tell the truth and the members of the Committee commenced questioning the applicant. The transcript of the hearing from this point until the hearing was adjourned occupies approximately forty‑eight pages. I do not propose to set out all the questions directed by the Committee or the applicant's responses to the Committee's questions. However, it is fair to say that on a number of occasions the applicant did not answer directly or responsively the questions which were put to her. The Committee asked the applicant whether she had brought the documents the Committee had requested at the earlier hearing. The applicant had not brought the documents as she said they were not in her possession, power or custody. The Committee then asked the applicant questions about a patient whom the Committee identified as the applicant's most frequently serviced patient. According to the Committee this patient had received 490 services from the applicant in one year. The Committee sought by questions to ascertain the applicant's diagnosis for the patient and what the patient's medical condition was during the referral period. The applicant did not answer these questions in a manner which the Committee found satisfactory. For example the following sequence occurred (transcript 12-13):
DR EDWARDS: Dr Hill, what we are asking you is: a woman you have seen 1½ times every day for a year, we are asking what her diagnosis is? What is wrong with this woman?
DR HILL: She is a lady who has many conditions.
DR EDWARDS: Which are?
DR HILL: Again, it is not possible to answer that for any particular time, Dr Edwards.
DR EDWARDS: I am not asking for any particular time, I am asking you what is wrong with this woman? What are her major diagnosis? I am not asking about any particular day.
DR HILL: You are asking for the whole of 1996, are you not?
DR EDWARDS: We have said that. What was wrong with her during 1996? During the referral period, what was wrong with her?
DR HILL: [The patient] has specifically asked me not to divulge any of her medical information.
DR EDWARDS: I think you are obliged to, Dr Hill. That is the law.
DR HILL: Then, Dr Edwards, to the best of my ability to recall, in the absence of the medical history, I am unable to give you accurately the required information and to give inaccurate information puts me in great jeopardy. I have taken an affirmation that I will tell the truth. Now, if I am unable to tell exactly and truthfully, I must not tell.
DR EDWARDS: Dr Hill, I find it incomprehensible that a woman you saw 1½ times every day for a year, you are unable to tell me what her major diagnosis are. I find that incomprehensible and unacceptable, I am sorry.
DR HILL: I can only tell you, Dr Edwards, that her condition was very variable. I am not able to specify what was wrong on any particular time or even over a period of a year.
DR EDWARDS: I cannot believe that, I am afraid, and I think you are being obstructive to this committee.
DR HILL: No, I am not being obstructive. I have to take into account that I am under affirmation. I have to take into account what the legislation says is to happen to me if I give wrong or misleading information and in the absence of the notes, I am sorry, I am unable to give you accurate information which is what you are asking for. So I am caught.
DR EDWARDS: Are you telling me that you do not know what is wrong with this woman?
DR HILL: I am telling you that she has multiple problems and I am telling you, Dr Edwards, that I am unable to accurately when I am under affirmation give those answers.
DR EDWARDS: Well, I am sorry, I find that unacceptable, Dr Hill, and I cannot believe you."
At page 26 the following exchange occurred:
DR BANKS: Dr Hill, I think it is reasonable to ask what general medical conditions this woman does suffer from? It is a very different question from asking somebody who they saw on December 12th, this is a person who has been seen 490 times in a year. When one sees a patient fairly frequently, far far fewer times than 490 times a year most doctors would have some recall of the condition or conditions this patient suffers?
DR HILL: All I can say, Dr Banks, is that over a number of years the conditions have varied. If I give you an answer I cannot be sure that it applies to 1996 and I am not prepared to give an incorrect answer because I am under that affirmation which the committee insisted I be under."
At page 29 of the transcript the Chairperson is recorded as saying:
"Well, it is clear to me, Dr Hill, that you are obstructing this process and you are not answering our questions either in general or specific terms. Let us go on to the next patient …"
16 In general terms the applicant was unwilling to answer directly questions as to the medical condition of the patient who had been the subject of 490 services by the applicant in the referral year. The second patient about whom the applicant was questioned had received 254 services from the applicant during the referral period but the applicant was unable to remember anything about his clinical condition.
17 After the applicant was questioned about the second patient the Chairperson said (Transcript 37):
"I believe you have refused to answer questions and I believe that you are not being truthful when you say you cannot remember any clinical details about patients that you have seen on a daily basis and sometimes more frequently than a daily basis; I just cannot believe that."
Shortly thereafter the Chairperson said (Transcript 40):
"I believe you are obstructing this committee and you are not answering our questions and you are not being cooperative and I think the only way possibly to get around this is to summon your patients and to get them to appear and to ask them, under oath, questions about those consultations and I think that is something that we may well consider doing.
I would also like to remind you that under section 105 of the Act I have got the power to notify the Director of Professional Services Review of these events today and that you have been uncooperative and refused to answer our questions, in my opinion, and if I do that he must act upon that and must fully disqualify you from that point forth from any Medicare repayments to any of your patients."
18 Towards the end of the hearing the Chairperson said (Transcript 50):
"Dr Hill, it is our opinion as a committee that you have obstructed the course of this committee hearing by refusing to answer questions and by telling us that you have not remembered even the broadest details of your patients medical histories, which we find impossible to believe. You have refused to give us the information that we have wanted about cases and made it impossible to discuss them with you. You have also refused to give general information about your practice. I think going into an explanation of the background of your practice is not going to be helpful at this stage."
Thereafter the Chairperson also said (Transcript 53):
"You have told us that you have no memory of things for which clearly we feel as a GP or a medical practitioner you should have a memory for, and you have refused to co‑operate."
The Chairperson concluded (Transcript 54):
"… I feel compelled to notify the Director of the Professional Services Review of the fact that you have not co‑operated with this committee and I am going to leave the matter in his hands. So I would like to call this committee meeting to a close."
The hearing was adjourned indefinitely shortly afterwards.
19 On the following day, 19 May 1999, the Chairperson wrote to the Director with reference to the hearing in relation to the applicant. The letter commenced:
"As Chairperson of Professional Services Review Committee No. 102 and, pursuant to section 105(1)(b) of the Health Insurance Act 1973 ('Act'), I am required to notify you that, subsequent to the Notice issued on 16 April 1999 under section 104(2)(b), Dr Hill has, in the Committee's opinion, failed to comply with the requirements of this Notice."
The letter set out the events which had occurred since the Committee had been constituted. The letter then continued:
The Committee found itself frustrated in its ability to carry on the inquiry. Despite repeatedly attempting to question Dr Hill about the most general issues Dr Hill refused to give any meaningful answers to questions about these patients' clinical conditions. The Committee formed the view, based on its own experience in general practice, that if Dr Hill had seen these patients on the numbers of occasions indicated in the HIC referral it was not credible that she was unable to recall any details of their clinical conditions without reference to the medical records. The Committee believed Dr Hill was deliberately avoiding giving any evidence which would assist the Committee in determining whether or not she had engaged in inappropriate practice in connection with the referred services.
…
Because Dr Hill would not answer questions about any patient seen by her in 1996, the Committee concluded that she was not complying with the requirements of the s.104(2)(b) notice, namely that she appear and give evidence to the Committee. The Committee told Dr Hill that it would advise the Director of Professional Services Review of her failure to comply with the notice and indicated what the consequences of the notification would be. The Committee than adjourned the hearing indefinitely."
The letter concluded with a notification in the following terms:
"As required by s.105(1)(b) of the Act, I notify you of the failure of Dr Hill to comply with the notice under s.104(2)(b). The matter is hereby referred to you for action under s.105(3) of the Act."
Relevant provisions of the Health Insurance Act
20 The current provisions of Pt VAA of the Act were introduced into the Act by the Health Legislation (Professional Services Review) Amendment Act 1994 (Cth). In the Second Reading Speech it was stated that the bill gave effect to an undertaking to introduce new measures to combat over servicing in the Medicare program including pharmaceutical benefits. The Second Reading Speech set out the changes which had been made to the legislation which included changes to the review procedure. In the course of setting out these changes the following statement was made:
"A further important change lies in the penalty that will result from the refusal of a practitioner to attend a hearing or to produce documents when required to appear before a professional services review committee. If a practitioner refuses twice to comply with the requirements of a written notice of hearing, that practitioner will be fully disqualified from Medicare until such time as he or she agrees to comply. The inclusion of this provision reflects a view shared by the government and the AMA that a practitioner whose conduct in the rendering or initiating of publicly funded services is open to question should be required to participate in a professionally oriented process of review."
It was also stated that:
"The bill gives the profession substantial autonomy in examining and reaching findings on inappropriate practices. At the same time, proper care has been taken to ensure that the practitioner under review receives natural justice."
21 Section 102 provides:
"Notice of hearings
(1) If the Committee proposes to hold a hearing, it must give to the person under review written notice of the time and place proposed for the hearing.
(2) The notice must be given at least 14 days before the day of the proposed hearing.
(3) The notice must give particulars of the matter to which the hearing relates."
22 Section 104 provides:
"Requiring persons under review to give evidence etc.
(1) The notice under section 102 may require the person under review to do either or both of the following:
(a) appear at the hearing and give evidence to the Committee;
(b) appear at the hearing and produce such documents as are referred to in the notice.
(2) If the person under review fails to comply with any such requirements of the notice, the Committee may:
(a) fix a day for another hearing, at least 28 days after the day specified in the notice under section 102, at which the evidence of the person under review is to be taken and/or the documents referred to in the notice are to be produced; and
(b) give the person under review written notice of the time and place proposed for the other hearing.
(3) The notice may contain some or all of the requirements included under subsection (1) in the notice under section 102.
(4) The person under review must not at the hearing knowingly:
(a) give an answer to a question that is false or misleading in material particular; or
(b) produce a document that contains a statement that is false or misleading in a material particular, without identifying the respects in which he or she knows it to be false or misleading.
Penalty: 20 penalty units.
(4A) If the person under review is required by the notice under subsection (2) to produce such documents as are referred to in the notice, the person must appear at the hearing and produce those documents.
Penalty: 20 penalty units.
(5) Subject to subsection (6), the reference in subsection (2) to failing to comply with requirements of the notice under section 102 includes a reference to failing to answer a question that the person under review is asked by the Committee in the course of giving evidence at the hearing.
(6) Subsection (5) does not apply in relation to a question if:
(a) the person under review refuses to answer the question on the ground that the answer to the question might tend to incriminate him or her; and
(b) the Chairperson believes that the answer might tend to do so."
23 Section 105 provides:
"Consequences of not complying with requirements
(1) If the person under review fails to comply with the requirements of the notice under paragraph 104(2)(b):
(a) the Committee may, despite section 103, proceed with a hearing in the absence of the person under review; and
(b) if the person under review is a practitioner - the Chairperson must notify the Director of the failure to comply.
(2) Subsection (1) does not apply if:
(a) before the other hearing referred to in subsection 104(2) takes place, the person notifies the Committee that he or she has a medical condition preventing him or her from complying with the requirements; and
(b) the person has complied with any reasonable requirements of the Committee that he or she undergo medical examination to establish the existence and extent of the medical condition; and
(c) the results of such medical examination indicate that he or she has a medical condition preventing him or her from complying with the requirements.
(3) As soon as practicable after receiving the notice under paragraph (1)(b), the Director must:
(a) fully disqualify the person under review; and
(b) give the Commission written notice of the disqualification.
(4) If the person under review subsequently complies with the requirements:
(a) paragraph (1)(a) ceases to apply; and
(b) the Chairperson must inform the Director of the compliance as soon as practicable.
(5) As soon as practicable after being so informed, the Director must:
(a) revoke the disqualification; and
(b) give the Commission written notice of the revocation.
(6) Subject to subsection (7), the reference in subsection (1) to failing to comply with the requirements of the notice under paragraph 104(2)(b) includes a reference to failing to answer a question that the person under review is asked by the Committee in the course of giving evidence at the hearing.
(7) Subsection (6) does not apply in relation to a question if:
(a) the person under review refuses to answer the question on the ground that the answer to the question might tend to incriminate him or her; and
(b) the Chairperson believes that the answer might tend to do so."
24 Section 106A provides that evidence at a hearing may be taken on oath or affirmation and s 106E provides:
"(1) A person appearing as a witness at a hearing (whether summoned to appear or not) must not, without reasonable excuse:
(a) refuse or fail to be sworn or to make an affirmation; or
(b) refuse or fail to answer a question that he or she is required by a Committee member to answer; or
(c) refuse or fail to produce a document that he or she is required under this Act to produce.
…
(7) This section does not apply to the person under review."
Section 106EA provides:
"Contempt of Committee
A person must not:
(a) obstruct or hinder the Committee or a Committee member in the performance of the functions of the Committee; or
(b) disrupt a hearing before the Committee.
Penalty: 20 penalty units."