Notification of the Hexavalent Chromium Incident
70At 9.50am on 9 August 2011, a resident of Stockton called Orica and was transferred to Ms Woodroffe's mobile phone. The resident advised that she had washed her car at about 8.00pm on 8 August 2011 and put it in the garage and on the morning of 9 August 2011 she noticed that it had spots on it.
71Ms Woodroffe said that she was concerned by the call and told the resident that she would arrange for someone to inspect the vehicle. Shortly after the telephone call, she contacted the KI Site Manager to discuss the resident's telephone conversation. It was at this stage that she realised that she had not notified the EPA of the Incident. She enquired with the Manager whether anyone had notified the EPA. The answer was negative.
72At 10.28am on 9 August 2011, Ms Woodroffe notified EPA officer Mr Hamish Rutherford of the Incident by telephone. Mr Rutherford was her normal contact for compliance matters and was based at the EPA's Newcastle office.
73Ms Woodroffe could not remember the exact words she had used reporting the Incident to Mr Rutherford. She conveyed that there had been an incident during the restart of the Ammonia Plant involving the release of solution containing hexavalent chromium from the base of the Stack into the effluent system. Further, that some aerosol had been released from the top of the Stack and had coated surfaces in the Plant, but that it appeared the release had been contained onsite and that Orica was undertaking further investigations. Ms Woodroffe arranged to contact Mr Rutherford later in the day with an update.
74Around the same time, Ms Woodroffe arranged an inspection by an environmental advisor of the vehicle of the resident in Stockton.
75In relation to her delay in notifying the EPA of the Incident, Ms Woodroffe reiterated in her affidavit that she had been so consumed with the immediate response to the Incident on the night of 8 August 2011, that she "did not promptly notify the EPA", although she "had intended to do so once [she] was satisfied that the risk of an exceedance of the site [licence hexavalent chromium] concentration limit to the Hunter River had been avoided". Once satisfied of the onsite containment, she had been "so fatigued" that her focus had been on returning home to rest, and therefore, she "forgot to notify the EPA before leaving the KI site and was only reminded" when she received the Stockton resident's phone call. In her affidavit, Ms Woodroffe expressed "regret that [she] had not notified, or put in place steps to have someone else notify the EPA of the incident sooner than 10.30am on 9 August 2011."
76In cross-examination, Ms Woodroffe reiterated that she did not call the EPA before she went home to bed around 5.45am in the morning of 9 August 2011, because she was tired and it "just escaped" her mind at this time (T81.26).
77Under questioning, Ms Woodroffe conceded that during the inspections on the night of 8 August 2011, she had assumed that there had been no fallout of material beyond the KI premises without in fact checking or inspecting beyond the premises' boundaries. This was because although fallout of material containing hexavalent chromium was observed within the Plant area, fallout was not observed within the boundaries further downwind of the Plant and she therefore believed that it had been contained to the KI premises (T78.48-79.32).
78Orally, Ms Woodroffe stated her understanding of Orica's reporting obligations at the time of the Incident to be as follows (T69.22-70.03):
A. So, that we were required to report environmental incidents to the regulator that could cause potential to cause harm to the environment.
Q. Did you have an understanding as - what this, in terms of time, what the substance of that obligation was?
A. I guess once I had information about what was occurring, in terms of the incident, and the potential for what the effects might have been, in terms of, you know, whether there was off-site and risk for people and our neighbours, those sort of things, versus this is a more localised effect.
Q. Was there a legal test that you had in mind?
A. Not a legal test. I guess it was based on my experience both in the role that I had and in previous employment.
Q. What was that understanding?
A. Around reporting it as soon as practical.
Q. In terms of your own understanding of your position, what was your understanding as to who was the person with Orica, the Kooragang Island site, who had that obligation, or people who had that obligation?
A. So I typically reported. But certainly, I understood that we all had an obligation to report those matters. For people like operators and things the arrangement was typically that they would report to their team leader, report to a supervisor or a plant manager, and then I would typically be the person who would report, but not always.
Q. Did you in your mind's eye make any distinction between incidents which may have effects off-site and incidents that were on-site incidents?
A. Perhaps in term of timing of needing to report. Just the urgency of reporting where there's a potential for something to happen off-site, where other people could be affected, would obviously be something you would want to report sooner than things that were localised.
79She accepted that she knew that the Incident needed to be reported once positive test results had been returned for hexavalent chromium at levels above the licence limit (T72.28-72.34).
80As to Orica's general approach to reporting environmental incidents she gave the following evidence (T72.43-73.04 and 73.24-73.39):
Q. Incidents that were in fact contained - were they reported in the regular course?
A. I can't recall, sort of, specific examples of ones where we'd had them contained. Incidents tend to - you know, they're difficult to contain. Sometimes they tend to have an offsite effect as well as an onsite effect.
Q. But in terms of your ultimate reporting obligations, did you distinguish between offsite and onsite incidents?
A. No. So, I mean, I can use the example of the 7 December incident. I know it postdates all of this, but, you know, very clearly where we're have an incident with a bund, or something like that, overflowing, then that would have been something that, in fact, prior to 8 August, we would have also reported.
...
Q. What connection, if any, did the fact that a Stockton resident spoke to you and informed them of the matters you have set out in your affidavit - what connection, if any, did that have with the fact that you reported the incident?
A. Only in the fact that I contacted Stuart Newman, as part of advising him that we'd received that call. And, at that point in time, we realised that neither - you know, neither myself nor anyone else at the site had actually contacted the EPA. So--
Q. If it were put to you that the only reason you reported the incident was because there had been detection offsite, what would your response to that be?
A. I would refute that. It's not correct at all.
Q. If that suggestion was put to you, would that be your consistent with your own practices?
A. No, it would not be consistent with the practices, to not report things.
81However, despite being made aware that there was hexavalent chromium present in the material that had been discharged to the effluent system, and despite that material requiring analysis from the chemist, Ms Woodroffe did not call the EPA when she arrived on site or at any time during the course of the night of 8 August 2011. According to Ms Woodroffe, this was because she did not have sufficient information on whether the quantity of hexavalent chromium exceeded the licence limit for that substance.
82Finally, Ms Woodroffe accepted that she had neglected to inform the EPA of the resident's telephone call and the potential for offsite release. This was despite the fact that she and other Orica staff had recognised the risk that the spotting was related to the release from the night before. All that was disclosed by her to EPA at that juncture was "that we had an aerosol emission from the vent stack, and we were investigating its extent" (T81.31-82.29).
83Mr Winstone was also specifically cross-examined about the Incident and the following exchange occurred with respect to Orica's SHEMS and Orica's duty to report pollution incidents (T10.12-12.06):
Q. But can I invite your attention back to the table itself. Significant incidents, according to this table, are reportable to the site manager, business manager, group general manager. But, unlike the case which applies in respect to fatal injuries and significant security incidents, there doesn't seem to be any obligation to report matters such as major non-compliances with statutory licences to statutory authorities like the EPA. Do you agree?
A. That's what the document says.
Q. Do you know why it says that?
A. No.
Q. It shouldn't say it, should it?
A. So my understanding - my understanding of the requirements of notification would indicate that that's the case.
Q. That what's the case?
A. That it should - should have a bullet point in there saying that the regulatory authorities should be notified.
Q. Yes, because what this document very much suggests, sir, can I put to you, is that in respect of major non-compliances with statutory licenses - incidents or events notifiable to the relevant statutory authorities - what happens is a mere matter of internal reporting. Correct?
A. That's not the intention.
...
WITNESS: But in answering the question, "And to what other conclusion could you make," you have to read the entire suite of multiple procedures in their entirety, and there's another model procedure called Legal Requirements which requires us - it requires us to comply with the law under all circumstances.
RUSHTON
Q. But where is that referred to in the SHEMS?
A. If we go back to the table of contents on - let me find the right page - page 17, there's a procedure you'll see there which is MPSG004 Legal Requirements, and it's referred to on page 30, and it says there, "All activities shall fully comply" - under key requirement 2.1 it says, "All activities shall fully comply with all applicable legal requirements."
Q. But that says nothing about what they might be, does it?
A. No, it doesn't, but it says--
Q. And the--
A. --we need to comply with the law.
...
Q. Sorry, was there something else you wanted to say?
A. No, I just wanted to point out that there are other parts of the schemes that cover the requirement to notify, as it is a legal requirement.
Q. But your workers might not know one way or the other what the legal requirements are, correct?
A. And further under that it says, "Employees shall be trained in all legal requirements relevant to their responsibilities."
Q. What records do you keep to show that employees have been trained to understand core legal requirements which might apply to the site?
A. I'm not aware of any.
Q. Would you agree with me that it would be reasonable for an employee to assume, if they'd read page 174 of this document, if there was a significant environmental event, their only obligation was to ensure that they report it internally?
A. Reading that in isolation, that may be a conclusion someone draws.
Q. Well, I invite you, then, to draw our attention to any other part of this document which would explain clearly to your employees that they have an obligation beyond reporting to the site manager, business manager or group general manager.
A. Well, apart from what I've just referred to, I don't specifically know of any other part of the document.
Q. Is there any document that you're aware of which clearly spells out who is responsible for reporting environmental incidents to the EPA and in what circumstances?
A. Whether one existed or one exists now?
Q. No, at the time of these incidents, was there a document that recorded who was to report that incident and in what circumstances?
A. Not that I'm aware of.
84Mr Winstone was questioned about a record of interview between himself and the EPA on 27 October 2011, wherein he gave the following evidence concerning Orica's obligation to report pollution incidents (T48.02-48.06):
Q. From your knowledge, does Orica have procedures for the reporting of the type of incident that occurred on 8 August 2011 to the EPA?
A. I'm aware there is an old procedure for the Kooragang Island site that deals with reporting.
85However, he could not recall which "old procedure" he had been referring to, or what it contained, nor could he recall which procedure was in respect of notification of incidents to the EPA, observing that Orica had about "2,000 procedures for the Kooragang Island site" (T48.00-48.37).
86Mr Winstone went on to explain that it was the KI Site Manager, at the time Mr Stewart Newman, who had responsibility for reporting incidents, but that this responsibility could be delegated and "typically" Ms Woodroffe had assumed the obligation to report (T48.48-49.28).
87In relation to the paucity of documentation concerning the obligation to report such incidents, Mr Winstone responded as follows (T49.36-49.43):
Q. So that he [Stewart Newman] could delegate that responsibility to any of 165 employees onsite?
A. Correct.
Q. And, because it wasn't documented, nobody would necessarily know, apart from the site manager, Mr Newman himself, who that was.
A. Potentially, yes.
88Mr Winstone was asked whether he considered whether Orica's failure to report the Incident between 6pm on 8 August 2011 to 10am on 9 August 2011, was consistent with its obligation to report pollution incidents "as soon as practicable". During his record of interview with the EPA on 27 October 2011, he had previously opined that the delay in reporting the Incident to the EPA was within the practicable time afforded to it under statute. However, in cross examination he stated (T50.30-51.03):
A. So, my view was, at the time - and I have reflected on this view significantly since, and I have continued to reflect on this view - is, at the time, given the focus that people were putting to on the site - no, let me - let me just rephrase that. So, that is the answer I gave at the time. At the time, I probably felt that way, given that - my previous experience of reporting to the EPA. I don't agree with that answer now.
Q. Is that because you believe that - as one of the documents I've shown you today - that is, Emergency Response Plan - was that because you believed you could do it, say, within 24 hours?
A. I would say that what I believed is that there was - there was custom and practice where incidents have been reported in that manner.
Q. That is - when you say "in that manner", what are you referring to?
A. Within a 24-hour time frame.
Q. I see.
A. I now don't agree that that was acceptable ...
89Finally, Mr Winstone expressly, and forcefully, refuted the suggestion put to him in cross-examination that the reason for the delay in reporting the incident was because Orica took the approach that "if there's a complaint concerning the incident offsite, Orica will report it. But if there's no complaint made from outside ... it won't" (T35.13-35.17). However, he conceded that by late 2011 "we understood that our notification procedures were not appropriate. We understood that. And we were working very hard to put in place better notification procedures at the time" (T37.43-37.45).
90During re-examination Mr Winstone stated (T61.26-61.31):
Q. It was put to you yesterday that reporting ...demonstrated that Orica's attitude was only to report if there was a complaint offsite, and you rejected that and you said it should be sooner. And - why did you reject that?
A. Because in - I have, you know, knowledge that there are examples where we have reported where no such complaint has been made.