Background facts
15 The following statement of the facts is largely based on the reasons for judgment of the primary judge: Eisele v Commonwealth of Australia & Anor [2016] FCCA 1155 (the Reasons). I have also drawn on certain documents in the Appeal Book.
16 Dr Eisele is a citizen of the United States of America. She lived in Australia from 1999, and was living in Australia at the time of the trial (23 and 24 March 2016). In March 2012, Dr Eisele completed a PhD in Management at RMIT University. At the time of the trial, she held a Bridging E (Class WE) visa.
17 On 21 May 2012, Dr Eisele applied for a Subclass 457 visa. In the section of the application form for details of the applicant's sponsoring employer, Dr Eisele identified "Colby Nelson Hickey". The criteria for the grant of a Subclass 457 visa were set out in Pt 457 of Sch 2 to the Migration Regulations 1994 (Cth). Clause 457.223(4) of Sch 2 relevantly required that a "standard business sponsor" had nominated an occupation in relation to the applicant and that the nomination had been approved by the Minister under s 140GB of the Migration Act. "Standard business sponsor" was defined in reg 1.03 of the Migration Regulations as "an approved sponsor", a term that was in turn defined in s 5 of the Migration Act to mean, in summary, a person who had been approved by the Minister under s 140E of the Migration Act.
18 Also on 21 May 2012, the Business Sponsor Application and the Nomination were made.
19 In relation to the Business Sponsor Application and the Nomination, the following matters are noted:
(a) In each case, the form was signed by Jane Hickey in her capacity as the Administrator of the business. In the spaces provided in each form for an office hours telephone number and an email address, the details provided were: "0406-743-272" and "HICKEYJANE@HOTMAIL.COM". Both the Business Sponsor Application and the Nomination stated that the legal name of the business was "Colby Nelson Hickey" and that the business traded under the name "Colby and Company". In both forms, in the space provided for the "Contact officer for enquiries", the name "Jane Hickey" was inserted. In the space for office hours telephone (in relation to the contact officer for enquiries), the same mobile telephone number as referred to above was inserted.
(b) In the Business Sponsor Application, in relation to the industry sector in which the business was operating, the box for "Education and Training" was ticked. The attachments to the Business Sponsor Application included a letter from Swinburne University of Technology that stated that Colby and Company was supplying education access workers to support a student with his studies.
(c) In the Nomination, the position to be filled was stated to be "Education Manager" and Dr Eisele was nominated as the person to fill the position. Accompanying the Nomination was a letter dated 20 May 2012 on the letterhead of Colby and Company offering Dr Eisele employment as Education Manager. The letter was signed by Ms Hickey as Administrator.
20 It is convenient to note at this point that Div 3A of Pt 2 of the Migration Act dealt with sponsorship. Section 140E dealt with the approval of sponsors (see also ss 140F, 140G and 140GA). Section 140GB(1) provided, in summary, for an approved sponsor to nominate an applicant, or a proposed applicant, for a visa of a prescribed kind in relation to a proposed occupation, program or activity. Section 140GB(2) provided that the Minister must approve such a nomination if the prescribed criteria were satisfied. See generally Ahmad v Minister for Immigration and Border Protection (2015) 237 FCR 365 at [27]-[56] and Dyankov v Minister for Immigration and Border Protection [2017] FCAFC 81 at [13]-[22].
21 On 31 May 2012, Mr Hunter sent two emails to Ms Hickey. One email related to the Business Sponsor Application, the other to the Nomination. In each case, the email stated that Mr Hunter had begun considering the relevant application and that further information was required. Each email then set out, in some detail, the matters in respect of which further information was required. Each email contained a statement regarding withdrawal of the application, to the effect that the application could be withdrawn at any stage. It was stated that the application could be withdrawn by writing to Mr Hunter using the contact details provided in the email under the heading "Contacting the Melbourne office". In this section, the following email address was provided: e457.melbourne@immi.gov.au.
22 On the evening of 26 June 2012, two emails were sent, purportedly by Ms Hickey, to Mr Hunter. The first email, sent at 10.09 pm, requested the withdrawal of the Nomination. The second email, sent at 11.17 pm, requested the withdrawal of the Business Sponsor Application. Each email was sent from the email address hickeyjane@hotmail.com, being the email address that had been provided in the Business Sponsor Application and the Nomination. Each email was sent to Mr Hunter's email address and to the email address that had been specified for withdrawal (namely, e457.melbourne@immi.gov.au).
23 The email relating to the Nomination was in the following terms:
Dear Daniel Hunter,
I hereby formally request the withdrawal of this nomination application - client ID: 74586244612, Nomination Request ID: 315549362. I am writing to you as instructed below and also via reply e-mail. It would be greatly appreciated if you could contact me to confirm this withdrawal as a matter of priority by telephone on 0406 743 272 and also by reply e-mail.
Many Thanks,
Jane Hickey
ph: 0406 743 272
24 The email relating to the Business Sponsor Application was as follows:
Dear Daniel Hunter,
I hereby formally request the withdrawal of this application - client ID: 74586244612, Sponsorship Request ID: 1030548727. I am writing to you as instructed below and also via reply e-mail. It would be greatly appreciated if you could contact me to confirm this withdrawal as a matter of priority by telephone on 0406 743 272 and also by reply e-mail.
Many Thanks,
Jane Hickey
ph: 0406 743 272
25 Later on the evening of 26 June 2012, two emails were sent, purportedly by Mr Hickey, to Mr Hunter. In each case, the email was sent from the email address colbyhickey2012@ live.com.au. The first email, sent at 11.23 pm, sought more time to provide further information in relation to the Nomination (AB 398-399). The second email, sent at 11.45 pm, sought additional time to produce the requested information in relation to the Business Sponsor Application. The emails were in the same terms, save for the identification numbers for the Nomination and the Business Sponsor Application. Each email stated as follows:
Dear Mr. Hunter,
I am the owner of Colby and Company. I would like additional time to produce the information you requested. My mum Jane Hickey has been handling my case but she is ill and unable to continue. I have started the business and require the assistance of Dr. Eisele to develop it.
Please see the attached statement regarding my disability and direct all future correspondence to me at this email address.
Yours sincerely,
Colby Hickey
26 Attached to each email was a letter from Dr Rosemary Crossley on the letterhead of the Anne McDonald Centre addressed "To Whom It May Concern". The letter stated, among other things, that: Mr Hickey has Autism Spectrum Disorder and Down Syndrome; he does not speak and requires the use of communication aids with trained partners on an ongoing basis; and this includes managing his day-to-day personal affairs, completing his university coursework and developing and operating his business. The letter referred to Dr Eisele and stated that she had been providing services to Mr Hickey since January 2012 and had become the primary communication specialist for him.
27 The following day, being 27 June 2012, Mr Hunter received a telephone call from a person who identified herself as Ms Hickey. Among other things, the caller told Mr Hunter that: she had agreed to help Dr Eisele gain a visa, but did not realise the extent of the requirements that needed to be satisfied for the Business Sponsor Application and the Nomination to be approved; and as a result, she no longer wished to proceed with the applications. Mr Hunter believed the caller to be Ms Hickey because she identified herself as such. Mr Hunter also gave evidence, which the primary judge accepted, that he would have verified the phone number ID which appeared before him, this being a matter of general practice in dealing with applications for a Subclass 457 visa.
28 Mr Hunter made a record of the telephone conversation on the Department's record management system, as follows:
Jane phoned to confirm I had received her email requesting the [withdrawal] of both sponsorship and nomination applications made under the sole trader name 'Colby Hickey'.
Colby Hickey is Jane's son who is Autistic and also has Down Syndrome, for whom Patricia Eisele has been acting as a carer for the past few months.
Jane stated that she had agreed to help Patricia gain a visa, but did not realise all the requirements needed for a 457 visa to be approved and no longer wishes to proceed with the sponsorship/nomination of Patricia Eisele.
The email below from 'Colby Hickey' is believed to be written by Patricia Eisele (the nominee) as an attempt to take control of the sponsorship and nomination process. As confirmed in the letter from Dr Rosemary Crossley attached to the email, Colby is unable to communicate independently and requires the assistance of a communication aid.
In his evidence at trial, Mr Hunter said that "he could have worded this last paragraph better". He stated, and the primary judge accepted, that the belief referred to in the last paragraph was a contention of Ms Hickey.
29 Mr Hunter was not surprised by Ms Hickey's request to withdraw the sponsorship application. In his experience, weak applications were frequently withdrawn after the Department sent a prospective sponsor an email requesting further information akin to the emails he sent to Ms Hickey on 31 May 2012. In his experience, businesses frequently agreed to employ applicants for Subclass 457 visas without realising the extent of the obligations imposed on business sponsors under the Migration Act and the Migration Regulations.
30 Mr Hunter was suspicious of the credibility of the emails dated 26 June 2012 from colbyhickey2012@live.com.au. These emails stated that Ms Hickey was ill. At the time, Mr Hunter had already received two emails, purportedly from Ms Hickey, dated 26 June 2012, withdrawing the Business Sponsor Application and the Nomination, and he subsequently received a telephone call to confirm the withdrawals. Mr Hunter was also in receipt of Dr Crossley's letter. Mr Hunter's evidence at trial was that he considered it entirely plausible, as alleged in the telephone conversation, that Dr Eisele had in fact written the emails to take control of the Business Sponsor Application and the Nomination. The primary judge found that Mr Hunter's suspicion was reasonable and understandable (Reasons, [25]). Her Honour also found that Mr Hunter did not take this into account in determining Dr Eisele's visa application (Reasons, [25]).
31 On 27 June 2012, at 1.28 pm, Mr Hunter sent an email to Ms Hickey attaching a letter that confirmed the withdrawal of the Business Sponsor Application. The email was sent to the email address hickeyjane@hotmail.com, being the email address provided in the Business Sponsor Application. The letter stated:
Dear Colby Nelson Hickey
I refer to the business sponsorship application lodged by the above named business with this office on 21/05/2012.
This is to confirm, as per your written request of 26/06/2012 requesting withdrawal, I have now withdrawn the business sponsorship application as at 27/06/2012.
If you have any queries about any of the matters raised above, please contact me at my contact details below.
Yours sincerely
Daniel Hunter
Mr Hunter referred to "Colby Nelson Hickey", rather than Ms Hickey, because "Colby Nelson Hickey" was the legal name of the business.
32 Mr Hunter's evidence, which the primary judge accepted, was that the Department's policy, including for privacy reasons, was to deal with the person who made a visa or sponsorship application unless that person had authorised someone else to become a contact or act on their behalf. Ms Hickey was the contact for the sponsorship application, and had signed both of the relevant forms. Accordingly, Mr Hunter did not respond to the email from colbyhickey2012@live.com.au. That email address was not listed anywhere in the sponsorship application forms and could have been created and used by anyone. Mr Hunter had also spoken to his team manager about the conflicting emails he received from colbyhickey2012@live.com.au on the evening of 26 June 2012. She had confirmed the Departmental policy and requirement that the Department deal or correspond, in relation to the application, exclusively with the applicant or an authorised recipient.
33 On 27 June 2012, at 5.10 pm, Mr Hunter sent an email to Dr Eisele attaching a letter regarding her application for a Subclass 457 visa. The letter stated:
Dear Patricia Eisele
This letter refers to your application for a Subclass 457 - Business (Long Stay) visa, which was lodged at Melbourne Business Centre on 21/05/2012.
One of the criteria for the grant of a Subclass 457 - Business (Long Stay) visa is an approved nomination. Your prospective employer, Colby Nelson Hickey, does not have an approved nomination for you at this time. As a result, your visa application is unlikely to be successful.
If you wish to seek more information regarding why your prospective employer does not have an approved nomination for you, please be advised that you will need to contact them directly.
Impact on your visa application
In the absence of an approved nomination from your prospective sponsor, you can provide comment on your intentions regarding your visa application (including providing evidence that you are the subject of an approved nomination) prior to a decision being made on your visa application.
Please be advised that you are provided with 28 calendar days from the date of receipt of this letter to respond. No further action will be taken on your application until a response is received, or the period for reply has passed.
If you do not respond within the above timeframe, a decision may be made on your application based on the information already on hand.
Withdrawing your application
You can withdraw your application at any stage during processing. If an applicant wishes to withdraw their application, they must advise the department in writing …
34 On 9 July 2012, an email was sent, purportedly by Ms Hickey, to Mr Hunter. The email stated that, since the withdrawal of the sponsorship application, Dr Eisele's employment had been terminated by the business, and alleged that she had entered into an "inappropriate relationship" with Mr Hickey.
35 Mr Hunter's evidence at trial (which the primary judge appears to have accepted) was that Ms Hickey had advised him that she had been advised by Mr Hickey that he and Dr Eisele were in love and intended to marry. Mr Hunter's evidence, supported by the Department's records annexed to his affidavit, indicated that the email of 9 July 2012 was the first time that Ms Hickey had said anything to Mr Hunter or the Department about a relationship existing between Dr Eisele and Mr Hickey that was not business in nature.
36 Mr Hunter did not immediately reply to Ms Hickey's email, as her sponsorship application had already been withdrawn, and the further information provided by her, in its totality, was not relevant to the sponsorship application or its withdrawal.
37 On 16 July 2012, Mr Hunter received an email from Ms Hickey following up on her email of 9 July 2012. On that same day, Mr Hunter sent an email to Ms Hickey advising her, among other things, that "[t]he reasons for withdrawing the sponsorship and nomination applications are not relevant to the Department". Mr Hunter further advised on 16 July 2012:
Your claims will be stored with the withdrawn applications, however the information may only be looked at if Colby was to lodge fresh 457 sponsorship and nomination applications (or someone made applications on his behalf).
If Colby and Patricia were to marry and subsequently lodged some sort of partner visa application, the genuineness and merits of their relationship would be examined very closely and would have to satisfy a number of requirements to be approved. I do not have knowledge of the partner visa regulations, so I cannot give you further information in that regard.
If the above scenario was to play out, you may wish to consider the information on http://www.immi.gov.au/migration-fraud/help-fight-against-migration-fraud.htm
While I am sympathetic to your situation, at this point there is no action that can be taken by the Department.
38 Mr Hickey did not lodge any further sponsorship applications, and nor did anyone on his behalf. The claims made by Ms Hickey were stored with the withdrawn Business Sponsor Application and Nomination, and not with Dr Eisele's application for a visa.
39 On 25 July 2012, Mr Hunter received an email from Dr Eisele's migration agent seeking an extension of time so that Dr Eisele could "put [in] a new nomination and sponsorship form". It said relevantly:
Dear Daniel,
…
Further to our conversation please find a 956 form signed by my client.
As mentioned on the phone I would like to get an extension of time so my client can put a new nomination and sponsorship form.
Warm regards,
Marzena Siedlecka
40 Mr Hunter replied to the migration agent's email on 26 July 2012, relevantly, as follows:
Dear Marzena,
I am prepared to give an extension until Thursday 09/08/2012.
Please submit the new sponsorship and nomination applications before this date. If the applications have not been received by this date, I will make a decision on the visa application.
41 On 15 August 2012, having received no further correspondence from Dr Eisele or her migration agent, Mr Hunter (as delegate of the Minister) determined to reject Dr Eisele's application for a Subclass 457 visa. The basis for the decision was that Dr Eisele did not satisfy cl 457.223(4) of Sch 2 to the Migration Regulations, which required a standard business sponsor to have nominated an occupation in relation to the applicant, and the nomination to have been approved by the Minister. Mr Hunter's decision record was sent to Dr Eisele on 15 August 2012. The decision record included the following:
On 27/06/2012, the sponsorship application corresponding to the applicant's visa was withdrawn by the applicant's prospective employer, Colby Nelson Hickey. As the primary applicant's prospective employer is not an approved standard business sponsor, the nomination application lodged by the primary applicant's prospective employer was unable to be assessed.
On 27/06/2012, the applicant was provided an opportunity to comment on their intentions regarding this visa application, including providing evidence that they are the subject of an approved nomination.
On 26/07/2012, an extension until 09/08/2012 was given to the applicant. To date, no response has been received.
As the primary applicant's business activity is not subject to an approved business nomination, I am therefore not satisfied that paragraph 457.223(4)(a) has been met.
42 On 31 August 2012, Dr Eisele applied to the Migration Review Tribunal (the Tribunal) (as it then was) for a review of the delegate's decision. On 8 May 2013, the Tribunal handed down its decision, in which it determined that it had no jurisdiction.
43 On 11 June 2013, Dr Eisele commenced an application for judicial review of the Tribunal's decision in the Federal Circuit Court. Dr Eisele challenged the decision of the Tribunal on the ground that she was denied procedural fairness. In that proceeding, Dr Eisele also contended that Mr Hunter's administrative decisions were decisions to discriminate in breach of the Disability Discrimination Act and the Sex Discrimination Act, among other complaints, and Dr Eisele requested the Court to consider the discrimination issues under s 18 of the Federal Circuit Court of Australia Act 1999 (Cth), which deals with the Court's jurisdiction in associated matters.
44 The Federal Circuit Court determined that no jurisdictional error attended the decision of the Tribunal: Eisele v Minister for Immigration & Anor [2014] FCCA 677. In respect of Dr Eisele's arguments as to discrimination, Judge Whelan determined that there was no evidence before the Court to establish that Mr Hunter's decisions involved such discrimination, and that the proceeding was not the appropriate proceeding in which to deal with such allegations. Judge Whelan said:
48. There is nothing in this case to suggest that the decision under review, that is, the decision of the Tribunal, involved either discrimination on the basis of disability or sex. If either of those was true of the decision-making by Mr Hunter, and there is no evidence before this Court to establish that they were, then this is not the appropriate proceeding in which to deal with such allegations.
49. There may well be real issues to be tried with respect to how the sponsorship application in this matter came to be withdrawn, but they are not matters which can be dealt with in what is, essentially, a proceeding under the Act for judicial review of a decision by the Tribunal.
45 On 11 June 2014, Dr Eisele complained to the Australian Human Rights Commission that she had suffered discrimination by the respondents under the Disability Discrimination Act and the Sex Discrimination Act. On 9 December 2014, her complaint was terminated as "misconceived" by the Commission under s 46PH(1)(c) of the Australian Human Rights Commission Act 1986 (Cth).