(a) Dimos was gruff and terse with the beneficiaries on the first occasion he met them in late 1998: [17]-[18].
(b) Matters which were raised with Dimos by the Estate's accountant concerning the Estate's income tax position were not dealt with by Dimos: [22]-[25].
(c) Dimos did not apply for probate until 16 April 1999, some six months after the death of the deceased: [188]. He had all the necessary information to make the application by December 1998: [188]. There was no good reason for this delay: [189].
(d) Dimos gave evidence that in late 1998/early 1999 he had difficulty in obtaining a valuation of the Queensland property, which he put forward as an explanation for his delay in applying for probate. His evidence was not corroborated by his employee dealing with the matter (Giavris), and was not accepted: [26].
(e) Dimos was overseas, and unable to deal with the administration of the Estate, from 18 March 2001-5 April 2000, 24 June 2001-26 August 2000, 14-28 March 2001, and 30 June-25 August 2001: [59], [63], [109], and [122].
(f) Dimos received, and failed to respond in writing to, a letter from a beneficiary, Lee Skaftouros, dated 7 January 1999, which sought information about progress in the application for probate. Dimos gave evidence that he responded in a telephone conversation on 25 January 1999, but his evidence was disputed by Lee Skaftouros, whose evidence was accepted. Dimos' evidence on this point was rejected: [28]-[30].
(g) Dimos received, and failed to respond to, a letter from the Estate's accountant dated 24 January 1999: [32]-[33].
(h) Dimos received, and failed to respond to, a letter dated 1 February 1999 from a solicitor Collins acting for two children of the Deceased: [34]-[35].
(i) Dimos received, and failed to respond to, a further letter dated 10 March 1999 from the solicitor Collins acting for two children of the Deceased: [36]-[37].
(j) Dimos received, and failed to respond to, a letter from the Estate's accountant dated 9 August 1999: [49]-[50].
(k) Dimos received, and failed to respond to, a letter from the Estate's accountant dated 7 December 1999: [53]-[54].
(l) Dimos received, and failed to respond to, letter from the Estate's accountant dated 19 January 2000: [54]-[55].
(m) Dimos received, and failed to respond to, a letter dated 22 February 2000 from solicitors (Woodhams) acting for a beneficiary (Lee Skaftouros) seeking information about the estate: [56].
(n) Dimos received, but failed to respond to or deal with the substance of, letters dated 20 March 2000, 5 April 2000, 22 March 2001 and 18 July 2001 from the Estate's managing agents for the 40 Whitby Street West Brunswick property, seeking permission to effect repairs to put the property into a lettable condition: [59]-[59] and [60], [107]-[108] and [118]-[119].
(o) Dimos received, and failed to respond to, a letter dated 10 May 2000 from solicitors (Woodhams) acting for three beneficiaries asking that the real estate be transferred to the beneficiaries and not sold: [62]-[63].
(p) Dimos received, and failed to respond to, a letter dated 17 November 2000 from the beneficiaries about delays to the administration of the Estate: [77]-[78].
(q) Dimos received, and failed to respond to, a letter dated 1 December 2000 from solicitors (Middletons) acting for one beneficiary (Catherine Pearce): [79]-[80].
(r) On 7 December 2000 Dimos drew a cheque for $9,010.65 to pay a creditor of the Estate, but cancelled it five days later. His explanations for this in evidence were rejected: [81].
(s) Dimos received, and failed to respond to, a letter dated 8 January 2001 from solicitors (Woodhams) concerning delays in the administration of the Estate, and Dimos' failure to pay moneys from the Estate until his own costs and commission were paid: [87]-[88].
(t) Dimos received, and failed to respond to, a letter dated 22 January 2001 from solicitors (Woodhams) concerning the failure to pay costs: [90].
(u) Dimos received, and failed to respond to, a letter dated 12 February 2001 from solicitors (Woodhams) concerning the failure to pay costs: [90].
(v) Dimos received, and failed to respond to, a letter dated 14 February 2001 from solicitors (Middletons) concerning the failure to pay costs: [96]-[97].
(w) Dimos delayed paying costs out of the Estate, to put pressure on the beneficiaries to agree to the quantum of his own costs. This "was deliberate conduct by the Defendant to put pressure on the Plaintiffs (who were anxious to have the estate finalised) to accept or perhaps compromise those costs (and his commission) without risking the embarrassment of submitting his file to an independent costing consultant": [98]. Dimos' claimed costs were "probably overstated": [128] by the amount of their eventual reduction (from $20,163 claimed to $11,150 accepted: [84] and [123]). The other parties' claims for the costs for the same proceeding were agreed at $9,502, $6,760 and $9,010 respectively: [84].
(x) Dimos failed to advise the beneficiaries in or after February 2001 that they had become registered proprietors of the 5 Alden Court Cheltenham and 40 Whitby Street West Brunswick properties: [101].
(y) Dimos delayed paying two cash legacies totalling $20,000 out of the Estate from October 2000 until 27 February 2001, and could give no explanation for delay: [102].
(z) Dimos received, and failed to respond to, a letter dated 21 February 2001 from solicitors (Woodhams) concerning the failure to transfer properties to beneficiaries: [103]-[104].
(aa) Dimos deliberately refused to pay beneficiaries' costs or to finalize the Estate until his own costs and commission were agreed and paid. "..it was the Defendant's deliberate stance by March 2001 not to pay the beneficiaries' costs or to finalise the estate unless and until his costs and commission were agreed and paid.": [106].
(bb) Dimos could not give a credible explanation for a letter he wrote seeking to blame an accountant for delays in administering the Estate: [113]-[114].
(cc) Dimos received, and failed to respond to, a letter dated 14 May 2001 from solicitors (Woodhams): [115]-[116].
(dd) Dimos conceded that there was no good reason why the beneficiaries' costs had not been paid by February 2001 [126], and were not paid until 6 September 2001: [134]. He gave contradictory and false evidence about whether he knew that the costs had not been paid during that period, he "knew at all times that the costs had not been paid": [126].
(ee) On Friday 31 August 2001 Dimos' employee Giavris promised that Certificates of Title would be delivered to the beneficiaries' solicitors on the following Monday, but they were not: [130].
(ff) Dimos received, and failed to respond to, a letter dated 6 September 2001 from solicitors (Woodhams): [133]-[134]. "The defendant and his firm wrongfully ignored Woodham's reiterated request to have access to and inspect the books and accounts of the estate and failed to provide copies of the trust records as requested": [134].
(gg) By a letter dated 14 September 2001 Dimos blamed the beneficiaries for the delay in administering the Estate: [138]. There was "no reasonable basis" for this "unjustified assertion": [139].
(hh) When brought before the Court (Balmford J.) on 24 September 2001, on a summons to compel him to deliver up to the beneficiaries the keys, rental books, rent and the like in respect of the properties which had been transferred to them seven months earlier (in February 2001), Dimos' employee swore an affidavit which was `in material respects unsatisfactory, to say the least': [149], and caused the Court to be misinformed about the preparation of accounts for the Estate [150]. An order was made that the rental be paid over within 14 days, and that a report from a firm of accountants about the Estate be provided within 30 days: [148].
(ii) The beneficiaries "should not have been required to obtain a court order to receive the rental to which they were entitled": [155] and [204].
(jj) There was "no satisfactory explanation for the long delay in remitting this rental to those entitled to it": [163]. The order of Balmford J. was not complied with as the financial information was not provided until 12 November 2001: [175] and [205].
(kk) Dimos received, and failed to respond to, letters dated 26 September 2001 and 27 September 2001 from solicitors (Woodhams): [151]-[153].
(ll) Dimos ought to have sought an extension of time to provide the accounting information ordered by Balmford J. on 24 September 2001, but failed to do so: [169] and [205].
(mm) Dimos' decision in October 2001 to sell the Mena Avenue property was not a bona fide decision, but intended in spite to thwart the repeated requests of the residuary beneficiaries to receive the property in specie: [178] and [213].
(nn) Dimos gave a spurious explanation in evidence for not having prepared income tax returns for the Estate for three years: [179].
(oo) On 16 November 2001 Dimos appropriated $45,440 of the Estate's money to pay his own legal expenses in defending this proceeding: [180]. It was improper of him to have done so: [211]. The "relative speed with which the defendant's costs were paid or reimbursed out of the estate might significantly be contrasted with his lengthy delays in the payments of other parties' costs and of the pecuniary legacies and with his failure to pay a relatively small amount to put Unit 2, Whitby Street in a lettable condition" [212].
(pp) Dimos put "his financial interest ahead of his duty to the beneficiaries" by "withholding his consent to the settlement of the Part IV proceeding unless and until his commission was agreed": [192]. "It was wrong, in my view, for the Defendant to `require' executor's commission at 3% of the probated value of the estate as a condition of accepting the terms of settlement: [192]. This showed a `tendency for the defendant to put his own interest first in his conduct of the administration ...": [194] and [195].
(qq) "There was a very serious and persistent failure by the defendant to respond to correspondence from beneficiaries, their solicitors and others and to provide any or any sufficient information to beneficiares upon request": [197].
(rr) Other conduct and neglect in relation to the administration of the Estate which were material and of substance [199] were the:
* failure to lodge income tax returns for the estate;
* failure to authorise works in relation to vacant Unit 2, Whitby Street or to inform or obtain instructions from the beneficiaries in relation to the works needed to make the unit lettable;
* failure to pay the pecuniary legacies to Britt and Jasmine Skaftouros within a reasonable time after 5 October 2000 and not until 27 February 2001;
* failure to invest and set aside the pecuniary legacies for Michael and Josie Skaftouros (until 7 November 2001);
* failure to pay interest on the said pecuniary legacies.
(ss) "...in this case, the conduct of the defendant since the institution of this application for his removal has in my view exacerbated the situation and further demonstrated his unfitness to act as executor of the estate": [200].
(tt) Dimos has "a strongly antagonistic attitude towards the plaintiffs [beneficiaries] and a recalcitrant attitude to their attempts to pressure him to perform what they considered to be his obligations as an executor": [201].
(uu) The "defendant's seriously unsatisfactory conduct' included [202] the following:
* the attempts to blame the accountant for the delays in finalisation of the estate;
* a continuing failure to reply to correspondence or to provide information;
* the failure until 6 September 2001 to pay the parties' costs of the Part IV proceedings;
* the failure to pay to the relevant beneficiaries the net rental from Whitby Street and Alden Court for the period from 14 February 2001 onwards;
* the failure to provide access to the books and accounts or to permit inspection of the trust account records or to provide copies thereof at the plaintiffs' cost; and
* the continuing failure to lodge income tax returns".
(vv) "...it was unreasonable of the defendant, in light of the various requests [sic] made, to refuse to provide proper accounts to the plaintiffs": [203].
(ww) There is a "serious risk that the defendant is not capable of exercising any such power in a proper and objective manner, unaffected by the evident antagonism which he now bears to the plaintiffs": [213].
Issues on Appeal
1. Scope of Section 34(1)(c) of the Act