Factual findings
14 In addition to the factual matters set out above, I make the following factual findings.
15 Mr Diakou is the sole director and secretary of the Company, having been appointed in that role on 20 May 2022.
16 Mr Diakou is also a director of a company called Kerrili Pty Ltd, which trades as Diakou Faigen, Lawyers.
17 Mr Diakou states in his affidavit (and I accept) that the official address of Diakou Faigen, Lawyers is Suite 1215, 1 Queens Road, Melbourne. He also states (and I accept) that: the Suite is permanently unattended and it has been unattended since about mid-2018; he is a sole practitioner with only one part-time employee, who works remotely; Mr Diakou only attends Suite 1215 when he needs to access an old file, or when he wants to check the premises for maintenance purposes; he otherwise works remotely or from a client's premises.
18 In relation to the sign that was on the front door on 20 May 2024 (see above), the telephone number is that of the firm, Diakou Faigen, Lawyers. Had anyone rung that number, it would have been directed to the phone on Mr Diakou's desk (at his client's premises). If he did not answer the call, it would have been directed to a voicemail system.
19 Mr Dinh is a technical leader at the ATO. He is responsible for training new staff and his job entails debt recovery. He has been employed at the ATO since 2010. Since about 2013 or 2014, his role has included case management (including service of statutory demands). The service of the statutory demand with which this case is concerned was the first time he personally delivered (as distinct from posting) a statutory demand.
20 In his affidavit dated 2 December 2024, Mr Dinh states that:
(a) when he delivered the statutory demand to the registered office, he was not aware of any information that informed him, and he had no reason to suspect, that the statutory demand would not come to the attention of the Company;
(b) from what he observed at the time he left the statutory demand, the registered office looked temporarily unattended;
(c) his understanding of s 109X(1)(a) of the Corporations Act was that, once he had delivered the statutory demand, by sliding it under the door of the registered office of the Company and inside its premises, he had served the Company;
(d) he did not speculate as to what would happen afterwards; and
(e) he did not send the statutory demand by email to Mr Diakou's email address (which he had) for two reasons: first, he did not consider email to be a safe, secure and/or reliable method; and, secondly, he did not believe that he was required to do so, given he had served the statutory demand by hand at the registered office of the Company.
21 During cross-examination, Mr Dinh was not challenged on the above account of what happened on 20 May 2024. He accepted that: he did not see anybody at the premises on that occasion; he observed that the lights were off; and he was aware that the office was unattended. In re-examination, he clarified that by this he understood the office to be temporarily unattended.
22 I accept Mr Dinh's evidence as set out in the two paragraphs set out above.
23 After Mr Dinh left the registered address on 20 May 2024, he did not take any further steps to satisfy himself that the documents he left would come to the attention of the Company.
24 The former name of the Company is Maxcon Developments Pty Ltd. A former director of the Company is Anthony Elzain. He ceased to be a director of the Company in 2022. In his role at the ATO, Mr Dinh has been involved in a proceeding in this Court to which Mr Elzain and other members of his family are parties. Mr Dinh was involved in that proceeding in December 2023, including obtaining freezing orders. The Company was not a party to that proceeding.
25 In the context of the other proceeding, Mr Dinh received an email from Mr Diakou (who was representing the Elzain family members) and responded to that email. This occurred in December 2023.
26 Mr Dinh accepted during cross-examination that in May 2024 he had Mr Diakou's email address and could have contacted him by email and could have sent the statutory demand to him by email. In re-examination, Mr Dinh was taken to one of the emails he had received from Mr Diakou in December 2023 (the email is annexed to Mr Dinh's 2 December 2024 affidavit). Mr Diakou's email contains address details for the firm, Diakou Faigen, Lawyers. The address is stated as: Suite 1215, 1 Queens Road, Melbourne, 3004.
27 One of the documents in evidence is a one-page document that is an extract from the ATO's Integrated Core Processing System (Ex D1). The Integrated Core Processing System contains details for a taxpayer such as the tax liability, the authorised contact, the relevant type of tax, details of tax returns, etc. The extract in evidence relates to Kerrili Pty Ltd and is arranged in columns headed "Address type", "Contact details", "Start date", "End date" and "Reliability". In the first line of the extract, the Postal Address for Kerrili Pty Ltd (SE 1215 1 Queens Road, Melbourne 3004) is stated to be "unreliable". Further, in the eighth row, the Business Address for Kerrili Pty Ltd (SE 1215 1 Queens Road, Melbourne 3004) is stated to be "unreliable". The end date for each of those lines includes the year as "9999" indicating that it is current. The date range for those two lines included 20 May 2024.
28 Mr Dinh said during cross-examination (and I accept) that he has had access to the Integrated Core Processing System since 2010. In his affidavit dated 2 December 2024, Mr Dinh states (and I accept) that he has no recollection of having accessed information concerning Kerrili Pty Ltd using the Integrated Core Processing System.
29 During cross-examination, Mr Dinh said that his understanding of the word "unreliable" in relation to the postal address was that, if the system was going to issue correspondence (eg, a warning letter or statement of account), the system would say that the address is unreliable in the sense that correspondence would not be received at that address. Mr Dinh also said that his understanding is that the business address is where the business operates. He said he did not know why a business address would be described as unreliable.
30 During cross-examination, Mr Dinh was taken to a NAB Bank Account extract for Kerrili Pty Ltd trading as Diakou Faigen, Lawyers (Ex D2). It seems that the extract was annexed to an affidavit of Mr Dinh filed in the other proceeding referred to above, and therefore that he was aware (contrary to one aspect of his affidavit evidence and one aspect of his oral evidence) as at December 2023 that Kerrili Pty Ltd was the company that traded as Diakou Faigen, Lawyers.
31 During cross-examination, Mr Dinh was taken to the ATO's Work Arrangement Activity Notes for the Company. This document records (on page 28) that on 19 July 2022 a call was received from Mr Diakou requesting a change in the postal address for the Company.
32 There is no suggestion that Mr Dinh was aware (at any time between service of the statutory demand on 20 May 2024 and the commencement of the proceeding) that the registered office of the Company was permanently unattended, or that the Company had not received the statutory demand.