compliance documents
40 The applicant says it is entitled to have the first respondent's compliance manual or manuals from 1999 to 2010, as well its complaints register, the second respondent's authorised representative training register, the first respondent's education requirements for advisors and ongoing supervision requirements, its audit reports to assess client files and the second respondent's advice and its financial services dealer guidelines relating to restrictions to transactions with clients and financial services dealer group licence specifying conditions placed on advice (being items 1, 3, 5, 6, 7, 8 and 9 of the schedule of documents attached to the interlocutory application) filed 6 December 2011. The applicant says it is entitled, as counsel put it in written submissions, at trial "to compare the advice he received against not only industry expected conduct, but conduct expected within the respondents' organisation".
41 The applicant has produced as an annexure to the affidavit of Ms Sadleir in support of its application for discovery a document produced by ASIC Regulatory Guide 104: Licensing: meeting general obligations, October 2007 that deals with compliance issues arising principally from s 912A(1) of the Corporations Act.
42 Save in relation to documents falling within categories 2 and 4 of the Schedule, which the applicant says are relevant to an assessment of damages in the event it succeeds in this proceeding, the applicant submits that documents falling into categories 1, 3 and 5-9 of the Schedule are all relevant to matters in issue because they enable an assessment of the quality of the advice given by the respondents to the applicant and whether or not in giving that advice the respondents met or failed to meet their contractual and tortious duties of care, pleaded in [10] and [11] of the amended statement of claim received 9 December 2011.
43 Additionally, the applicant says the documents are required as they are evidence of the ability of the respondents to comply and their actual compliance with licensing requirements, which relate to the plea in [19(2)] of the amended statement of claim received 9 December 2011, that the respondent failed to take any or any reasonable steps to ensure that the second respondent complied with the "financial services law" as defined in s 761A of the Corporations Act, a plea denied in the defence.
44 One may approach this application on the basis that in all probability the respondents, at least the first respondent, have documents that fit within the categories described in items 1, and 3-9 of the Schedule. The correspondence between the parties which has been annexed to the affidavit of Ms Sadleir suggests this. The advice of the applicant's expert, which has largely led to the request for this further documentation, also suggests that ordinarily such documentation is maintained by an AFS licensee, which the first respondent is. Additionally, ASIC Regulatory Guide 104 itself recommends that documentation that would meet the description of these documents should be maintained by an AFS licensee.
45 The first question in this instance is whether it can be said that the documents in these particular categories are arguably relevant on the basis suggested by the applicant. If they are, the second question is whether they should be discovered in the efficient management of this proceeding.
46 In [10] of the amended statement of claim received 9 December 2011 the applicant shortly pleads that it was a term of the appointment of each of the respondents to act as the applicant's financial advisor, that:
(a) Mr Takla [the second respondent] as the representative of the First Respondent in providing financial services advice would advise the Applicant as to the most suitable financial investments.
(b) Mr Takla, as the representative of the First Respondent, would exercise reasonable care and skill throughout in the provision of financial services and advice.
47 In [11] the applicant pleads further and in the alternative that Mr Takla, as the representative of the first respondent, and the first respondent were under a duty of care to the applicant in like terms to the contractual duties pleaded in [10].
48 In [12] the applicant further or alternatively pleads that the respondents owed fiduciary duties to the applicant in like terms to the contractual duties pleaded in [10].
49 As to the claimed breaches in contract and tort, and in equity, the amended statement of claim pleads what representations and advice the applicant alleges were actually given by Mr Takla at [13] and [14]. At [15] the applicant pleads he relied on the second respondent's expertise and accepted the advice and acted on the advice representation. Further acts of reliance are pleaded in [16], [17] and [18].
50 In [19] the applicant pleads breaches of contract and negligence, as well as breach of fiduciary duty in the alternative. The breaches primarily pleaded in [19] are in the following terms:
(1) Failing to provide financial services advice as to the most suitable financial investments.
(2) Failing to exercise reasonable care and skill throughout in the provision of financial services and advice.
51 However paras (1) and (2) of [19] purport to particularise breaches respectively of both respondents. I will return to these "particulars" of breach.
52 Further, in [20] and [21] of the amended statement of claim, the applicant alleges that advice representations and procuring representations constituted conduct that was misleading or deceptive in contravention of s 12DA of the ASIC Act, as those representations were untrue. Particulars are then given.
53 At [22] of the amended statement of claim, the applicant pleads breach of s 945A of the Corporations Act, alternatively "for the Advice dated in the period of the Pre FSR Act s 852 of the Pre FSR Act", in providing the advice, Mr Takla and through him the first respondent:
(a) did not determine the applicant's relevant personal circumstances in relation to giving the advice;
(b) did not make a reasonable inquiry in relation to those personal circumstances;
(c) having regard to such information as was obtained from the applicant did not give such consideration to and conduct such investigation of the subject matter of the advice as was reasonable in all of the circumstances;
(d) the advice was not appropriate to the applicant having regard to that consideration and investigation.
54 Finally, in [23] of the statement of claim, the applicant alternatively pleads breach of s 945B of the Corporations Act, alternatively "for the Advice dated in the period of the Pre FSR Act s852 of the Pre FSR Act" because the advice was based on information relating to the applicant's relevant personal circumstances that were incomplete or inaccurate.
55 Loss and damage is claimed and particularised in [24] of the amended statement of claim.
56 As noted above, the amended statement of claim in [19] pleads breach of the pleaded contractual, tortious and fiduciary obligations. A series of "particulars" in (1) and (2) detail how the applicant also alleges how the respondents breached those obligations. For example, in "Particulars as to the Advice generally" in (1) it is said that the second respondent, and through him the first respondent "(a) Failed to investigate or properly investigate the financial circumstances of the applicant" and so on. Further "Particulars for Borrowing and Applications for Borrowing", "Particulars for Macquarie Bank GEI Advice", "Particulars for Agricultural Products Securities Advice" are then provided in (1) in respect of both respondents.
57 "Particulars as to the First Respondent generally" are set out in (2), including the following:
(2) The First Respondent:
(a) Failed to take any or any reasonable steps to ensure that its representative, Mr Takla, complied with the financial services law as defined in s 761A of the Corporations Act when providing the financial services advice provided to the Applicant.
It would appear that the applicant thereby simply intends to plead breach of or non-compliance with the financial services law as conduct breaching the contractual, tortious and fiduciary duties pleaded, namely (1) to provide financial services advice as to the most suitable financial investments and (2) to exercise reasonable care and skill throughout in the provision of financial services and advice. There is no separate claim for remedies based on breach of the financial services law.
58 In relation to the "particulars" set out in [19], the respondents raise a point. They say that under the Rules a respondent is only required to plead to material facts and that particulars do not constitute material facts. Accordingly they have no obligation to plead to those parts of [19] falling under the heading of "particulars", referring to remarks of Barwick CJ in Turner v Bulletin Newspaper Co Pty Ltd (1974) 131 CLR 69 at 80. The respondents say that the Court, in deciding what further discovery may or may not be appropriate, should only have regard to the material facts pleaded and ignore the particulars.
59 Counsel for the respondents nonetheless agreed with the proposition put to him by the Court in the course of oral argument on the application, that if each of the subheadings within [19] commencing with the word "particulars" were to be ignored or removed then the issue raised on behalf of the respondents would disappear. Indeed, in my view, while the parts of the statement of claim in [19] following the "particulars" headings are described as particulars, they are, on any plain reading of the statement of claim, primary allegations of breach and, to avoid artificiality, should simply be read as such.
60 In short, I am not prepared to take the material facts/particulars point raised on behalf of the respondents in relation to this discovery application. There is no doubt on a fair reading of [19] of the statement of claim exactly what function the so-called "particulars" have in the pleading. They are primary pleadings as to how the applicant alleges the respondents breached the pleaded contractual, tortious and fiduciary duties.
61 Coming to the more substantive objections to further discovery, the respondents say that in respect of the first pleaded matter, that they "failed to provide financial services and advice as to the most suitable financial investments", the Court will need to consider what, if any, advice was provided and whether that advice, if any, was to the most suitable financial investments. Both of these questions are focussed on the advice, if any, the respondents gave the applicant and not his own financial circumstances. The documents sought to be discovered are irrelevant to those questions.
62 As to the second pleaded issue, that the respondents "failed to exercise reasonable care and skill throughout in the provision of financial services and advice", the respondents say the Court will need to confine itself to the financial services and advice, if any, provided to the applicant because the extent to which the respondents exercised care and skill in the provision of financial services and advice to other clients is irrelevant to the question of whether the respondents breached an obligation owed to the applicant. No matter what particulars the applicant supplies, the applicant cannot prove his claim by reference to a pattern of behaviour towards clients of the respondents whose financial circumstances are different from those of the applicant.
63 In particular, as to the documents in items 1, 3, 5-9, the respondents say that these relate to financial services and advice that might have been provided to any of the respondents' clients and not just financial services and advice, if any, that might have been provided to the applicant. Accordingly to the extent that documentation relates only to other clients and, not to the applicant it is irrelevant.
64 The respondents note that the applicant does not allege that the applicant ever made a complaint that might have been recorded in the first respondent's complaints register. It follows no order for discovery should be made of the category of documents in item 3 of the Schedule.
65 The respondents say that if the extent to which any of the documentation might relate to the applicant, the question needs to be considered just how relevant if at all, the documentation might be on the issues raised by the pleadings, bearing in mind the administration of justice and for the need to keep discovery within reasonable limits.
66 In reliance on Imbree v McNeilly (2008) 236 CLR 510 (Imbree), especially at [1], [53]-[58], [105] and [193], the respondents say the requested documentation must be assessed on the basis that the extent of the duty of the respondents in tort to exercise reasonable care and skill in providing financial services and advice to the applicant is to be measured by reference to an objective standard, which does not vary with the particular aptitude, temperament, training or experience of, or formal licence held by the individual who provided the services and advice.
67 The respondents say that to paraphrase what was said in Imbree at [58], the fact, if it be the fact, that a person is authorised by an applicable law, and has suitable training or experience to provide financial services and advice is neither a necessary nor a sufficient characteristic of the reasonable financial service and advice provider. Holding or not holding the relevant licence, or having suitable training or experience, is irrelevant to the description or application of the relevant standard of care. The reasonable financial service advice provider is to be identified by what such a provider would do, or not do, when providing such services and advice, not by what authority, experience or training such a person would need to have in order to provide such services and advice lawfully.
68 The respondents say there is also no reason to believe, having regard to Astley v Austrust Ltd (1999) 197 CLR 1 at [44]-[48], that the obligation owed in contract to take reasonable care is any different in content from the obligation made concurrently in tort.
69 As to the misleading and deceptive conduct allegations in [21] of the amended statement of claim and the further allegation in [22] of the statement of claim, that the respondents breached s 945A of the Corporations Act, and the allegations concerning the reasonableness of such conduct, the respondents say there is no reason to believe that these allegations refer to anything other than an objective standard, to be determined without regard to the authority, experience or training of the actual individual providing the relevant service.
70 The applicant seeks to distinguish what was said in Imbree on the basis that the standard of care expected of a person such as a financial advisor who is licensed under statute and subject to various statutory obligations, is materially different from the driver of a motor vehicle, whether they are a learner driver or not.
71 Be that as it may, the applicant has pleaded a particular contractual and tortious duty of care in [10] and [11], and fiduciary obligation in [12]. These pleas have been admitted to an extent in the defence. By [11] of the defence, for example, the respondents admit that the first respondent was under a duty of care to the applicant to exercise reasonable care and skill throughout the provision of financial services and advice, but otherwise deny [11] of the applicant's statement of claim.
72 I should note at this point that nowhere does the applicant purport to plead that the first or second respondent owed him particular duties as a result of the Corporations Act or more generally, for example, a duty on the first respondent to supervise Mr Takla, or that the loss claimed was due to the breach of any such duty.
73 The applicant does not therefore seek to plead, for example, in tort, a duty of care that he says should be defined by additional special features of the relationship between the applicant and either of the respondents. The applicant does not, for example, as suggested by Imbree at [58], seek to plead a particular duty of care on the basis that the respondents or one or other of them, profess a particular skill or has special responsibilities arising under statute.
74 Having pleaded the general duties to advise as to suitable investments and to exercise due care and skill, in [19], the applicant pleads how those duties were breached. Proceeding on the basis that the "particulars" subheadings in [19] of the amended statement of claim should be ignored, I note (1) and (2) of [19] contain pleaded breaches in detail. In my view, the pleaded breaches in (1) have no connection, on the face of it, with the compliance documents that the applicant requires. Those pleaded breaches are general in nature and are not reliant on statutory compliance obligations. For example, no plea of failure to supervise is made against the first respondent.
75 The breach pleaded in (2) of [19], however, is different. In (2), the applicant says that the first respondent:
(a) failed to ensure that Mr Takla complied with the financial services law as defined in s 761A of the Corporations Act when providing financial services advice provided to the applicant;
(b) failed to carry out any effective supervision of Mr Takla when providing advice;
(c) failed to ensure or adequately ensure that Mr Takla was adequately trained or competent to provide advice;
(d) failed to have any or any adequate risk management systems in place to prevent the provision of financial services advice provided to the applicant in the circumstances pleaded in the action;
(e) failed to ensure that Mr Takla limited all advice that recommended borrowing money to acquiring investments to borrowed funds that did not exceed 50% of the value of the invested assets of the client or to seek confirmation for the proposed advice from another advisor where the recommendation proposed a proportion of borrowed money that exceeded the 50% limit;
(f) failed to provide financial services advice that was appropriate;
(g) failed to properly advise the applicant as to the most suitable financial arrangements in respect of his assets for investment;
(h) failed to exercise reasonable care and skill throughout.
76 The last three of these pleas may be seen to repeat the primary, generalised breach pleas from earlier in [19]. The other breach pleas in (2)(a)-(e), however, apparently rely on obligations mentioned in or created by s 912A of the Corporations Act. The difficulty I have however with this pleading is that it does not, on its face, respond to, that is to say, disclose breach of the pleaded duties to advise on suitable investments and to exercise due care and skill when doing so. There is, for example, no prior plea of a duty owed by the first respondent to supervise etc (under the Corporations Act or otherwise), which was breached and which was causative of inadequate advice being given by Mr Takla to the applicant.
77 To put it in terms of how the applicant's counsel expressed the substance of the case in argument, there is no plea about the "conduct expected within the organisation within which the second respondent operated" to which the compliance document might possibly be relevant.
78 Having regard to the pleaded case, I cannot easily discern the relevance of the compliance documents to the issues raised by the pleadings.
79 I should also deal specifically with the request for the first respondent's complaints register. It is not immediately apparent to me what direct or indirect relevance, even on the basis of a circumstantial or inferential case that the applicant might want to put, how the complaints register might be considered relevant to duties pleaded or to the material breaches of duty of obligation alleged by the applicant against either respondent. Complaints that might be noted in such a register in relation to advisers, other than the second respondent, would not seem to be relevant on any view.
80 In these circumstances, I would not make orders for particular discovery of any of items 1, 3 and 5-9 of the Schedule.