Should the Tribunal accept the application even though it was lodged out of time?
- Unless the Tribunal grants an extension of time, an application for administrative review must be made within 28 days of the day on which CZL was notified of the making of the administratively reviewable decision: Civil and Administrative Tribunal Rules 2014 (NSW) cl 24(4)(b)(ii).
- The decision was made on 9 September 2015. The application was lodged about eighteen months later on 14 March 2017. CZL says he was notified of the decision on 2 March 2017.
- More than 18 months later, on 15 September 2015, DAH emailed CZL saying that:
The NSW Trustee & Guardian has approved my decision to cease payments to you of $10,000 monthly from the funds of [Mr X]. As a result no further payments will be made to you.
- In February 2017 CZL attempted to obtain from DAH the contact details of the person responsible for Mr X's estate at the office of the NSW Trustee. DAH eventually responded saying that he was under no obligation to provide him with that information.
- On 23 February 2017 CZL wrote an email to the NSW Trustee setting out his grievances and requesting the contact details for the person responsible for Mr X's estate. He added that time was of the essence and requested urgent help. On the same day, Ms Avery replied advising that "all requests, particularly funding requests, need to be in the first instance made through the financial manager who will submit the requested to NSWTG with the recommendations, affordability of the estate to meet the cost and other factors." Ms Avery added that "[A]ny decision made by the NSWTG can be reviewed. Please refer to the NSWTG website." On the same day CZL replied saying that the matter required "immediate internal review and corrective action by the NSWTG."
- On 3 March 2017, the NSW Trustee wrote to CZL concluding that:
While the managed person's estate is correctly managed within NSWTG Requirements then it is not our (NSWTG) role to interfere in the management of the managed person's estate.
- On 6 March 2017, CZL wrote to Ms Avery saying:
Considering your current position, would you please advise me of what avenues, Tribunal or Court I can pursue if I wanted to challenge [DAH's] position, including any avenues with the Tribunal.
- Ms Avery replied on 7 March 2017 saying that;
Decisions made by NSWTG are reviewable within certain time frames. Please refer to NSWTG website for information in respect of this.
- Ms Avery also provided the phone numbers for NCAT and the Supreme Court.
- The NSW Trustee acknowledged that no steps were taken to give CZL notice in writing of the decision made on 9 September 2015 or to advise him of his right to have the decision reviewed. It follows that the NSW Trustee has not complied with s 48 of the Administrative Decisions Review Act:
(1) An administrator who makes an administratively reviewable decision must take such steps as are reasonable in the circumstances to give any interested person notice, in writing, of the following:
(a) the decision, and
(b) the right of the person to have the decision reviewed.
- Advising CZL that "Decisions made by NSWTG are reviewable within certain time frames" and referring him to the website does not comply with this provision. CZL assumed that he should correspond with DAH as the private financial manager. The NSW Trustee encouraged him to do so.
- I find that the NSW Trustee has never notified CZL of the making of a reviewable decision, so the 28 day time period to apply for a review of that decision has never started to run. The NSW Trustee should have advised CZL when it made the decision on 9 September 2015, that the decision had been made and that he was entitled to request an internal review of that decision: Administrative Decisions Review Act, s 48. In circumstances where no such notice was given, it is fair and just for the time for lodgement of the application to be extended to 21 March 2017.
- I made directions for CZL to provide any further evidence supporting his application to lodge the application out of time by 11 April 2017. He provided a statement dated 4 April 2017 detailing the history of his mental health and details of a recent admission to a clinic for treatment. Given my conclusion that the NSW Trustee did not give CZL notice in writing of the decision or of his review rights, it is not necessary to consider this evidence.
- I also dispense with the requirement for CZL to apply for an internal review of the decision as I am satisfied that it is necessary for the Tribunal to deal with the application in order to protect CZL's interests and the application was made within a reasonable time following the decision being made: Administrative Decisions Review Act, s 55(4)(b). Despite the fact that application was made 18 months after the decision, CZL was not made aware of the decision or of his right to request internal or external review of that decision.