The second period of delay
92 The Minister made some attempt to explain or justify the second period of delay - the period of 12 months that passed between the Tribunal remitting Afshin's case to the Minister with a direction and the incident which occurred on 16 June 2022 which provides the basis of the Minister's ongoing justification for not making a decision in respect of Afshin's visa application.
93 The Minister's attempt to explain the delay during that period was a miserable failure.
94 The Minister adduced affidavit evidence from two departmental witnesses in order to explain the delay during this period: Ms Jill Ogden and Mr Morrish. Neither of those witnesses appear to have had any direct personal knowledge or direct involvement in Afshin's case.
95 Ms Ogden is currently the Assistant Secretary of the Humanitarian Program Operations Branch within the Refugee, Humanitarian and Settlement Division of the Department of Home Affairs. Ms Ogden did not, however, commence in that position until the end of July 2022. She was previously the Assistant Secretary of the COVID Border Measures Division of the Department. It is tolerably clear, therefore, that Ms Ogden was not in the branch or division of the Department which was responsible for making a decision, or ensuring a decision was made, in Afshin's case until very recent times. Her evidence seeking to explain or justify the past delay was plainly based entirely on what she had read or been told by others.
96 In any event, Ms Ogden's affidavit evidence contained no proper or acceptable explanation or justification for the delay in making a decision in respect of Afshin's case between the remittal from the Tribunal on 2 June 2021 and the date when Afshin was charged with an offence of damaging Commonwealth property.
97 Ms Ogden explained the bureaucratic processes that occurred following the remittal of Afshin's case on 2 June 2021. In summary, Afshin's application was first referred to a Protection Obligation Decision Maker for an assessment under s 36A of the Act. When (not surprisingly) that officer found that s 36A did not apply in Afshin's case because he was part of the same family unit as his mother, in respect of whom it had already been found Australia owed protection obligations, Afshin's case was "returned" to the Visa Applicant Character Consideration Unit "to complete any other considerations in respect of s 501 of the Act". That occurred on 30 July 2021.
98 Afshin's case remained with the Visa Applicant Character Consideration Unit from 30 July 2021 to 14 April 2022.
99 It will be necessary to return to Ms Ogden's evidence again later as she also sought to justify or explain the delay that has occurred in respect of Afshin's case from 14 April 2022. To endeavour to understand what happened between 30 July 2021 and 14 April 2022, it is necessary to go to Mr Morrish's evidence.
100 As previously noted, Mr Morrish was and still is the Assistant Secretary of the Character and Cancellation Branch of the Department. In that position he was responsible for the Complex and Controversial Cases Section, the National Character Consideration Centre and the Visa Character Consideration Unit. Despite the fact that Afshin's case was supposedly referred to and assessed by both the National Character Cancellation Centre and the Visa Character Consideration Unit, Mr Morrish said that he had no direct involvement in Afshin's application. While he had some "touchpoints" in relation to "broader issues around the [Tribunal] process and the briefing of the Minister's office", he had no personal recollection of how Afshin's case was dealt with by the Department beyond what was recorded in the Department's documents.
101 As already noted, Afshin's visa application was referred to the Visa Applicant Character Consideration Unit on 30 July 2021. Mr Morrish's evidence was that "[i]n or about August and September 2021" Afshin's case was "considered" by the National Character Consideration Centre and referred to the Complex and Controversial Cases Section for consideration as to whether it "met the relevant threshold for referral to the former Minister … for consideration of exercising power under section 501A of the Act". Exactly how Mr Morrish was able to give that evidence is unclear given that he produced no document which recorded any such consideration or referral and, as already noted, he had no personal recollection of Afshin's case. Mr Morrish did not elaborate on what the relevant "threshold" for referral to the Minister was.
102 The only document referred to and produced by Mr Morrish which recorded any consideration that was given to Afshin's case by any person in any of the sections or units of the Department in respect of which Mr Morrish had responsibility was an email that the Director of the National Character Consideration Centre sent to Mr Morrish on 23 September 2021. The contents of that email were discussed at length earlier in these reasons. It contained emphatic advice that Afshin's offending was not serious enough to warrant referral to the Minister and an emphatic recommendation that Afshin's application be referred "back to [the] processing area". It requested Mr Morrish's "views/endorsement" in respect of that recommendation.
103 Mr Morrish said nothing in his affidavit about receiving, reading or responding to that important email. He was, however, cross-examined about those topics. His evidence was unimpressive to say the very least. He claimed to have no recollection of responding to the email, though he appeared to accept that he most likely did not reply to it because the Department had no documentary evidence of him having done so. He said that he had a general practice of responding to emails that sought his views, but could give no explanation for why he did not follow that practice and reply to the Director's email, which clearly sought his views. He also had no recollection of discussing the content of the email with its author. There was no record of him having done so.
104 It is, in all the circumstances, abundantly clear that Mr Morrish did not respond to the email or take any action in respect of it. This is what he said in his evidence when pressed as to whether he was able to offer any explanation for why he did not respond to the email:
No, I've - I've already indicated that - that I can't offer an explanation in relation to why I didn't respond other than the ongoing discussions in relation to the AAT case load, which was of significant interest to the Minister's office, resulted in a conversation with the Minister's office and, albeit some time later, in respect to this particular matter. And I would - I would say if I did, on reflection reading this particular matter and email, that would have been a course of action that I would have pursued in any case in terms of the Minister's office was clearly focussed on terms of AAT outcomes and application of personal powers in those particular matter.
105 That response rather typified the lack of clarity and obfuscatory nature of much of Mr Morrish's evidence. It amounted to little more than bureaucratic gibberish. When pressed to explain what he was talking about in that and similar responses, Mr Morrish ultimately revealed that his reference to the "AAT case load" was in fact a reference to the large number of cases at the time in which the Tribunal had set aside decisions of delegates of the Minister to refuse visa applications on character grounds. The Minister at the time was apparently "interested" in those cases and the possibility of him exercising the power under s 501A to set aside such decisions on "national interest" grounds. The problem, however, was that there was no appropriate procedure to determine which of the matters could be dealt with without engagement with the Minister's office, and which warranted escalation to the Minister's office.
106 That, of course, did not explain why Mr Morrish did not respond to the email in respect of Afshin's case, though it perhaps assists in understanding why effectively nothing happened in respect of Afshin's case over the following months. The then-Minister and his delegates, it seems, made lots of adverse visa decisions on character grounds which were promptly reversed by the Tribunal. The Minister was "interested" in considering exercising his power to effectively overturn the Tribunal's decisions in those cases, but the Department did not have any system in place to sift out those cases which actually warranted the Minister's attention and those that did not. As a result, nothing happened in respect of those cases. Afshin's case got caught up in that bureaucratic stasis.
107 Despite the lack of any documentary record of what actually occurred, and despite Mr Morrish's lack of any actual recollection concerning Afshin's case, this is what Mr Morrish said in his affidavit about what occurred in the months between August and December 2021:
The CCCS continued to work with VACCU as it appeared there were additional character limbs that might not have been assessed under the Tribunal ruling. In my experience, it is not uncommon for teams in the same branch to work through cases together.
108 That evidence is rejected as entirely unreliable and lacking in credibility. When questioned about it in cross-examination, Mr Morrish conceded that he had no actual knowledge or recollection that any such work was in fact being undertaken. He also conceded that there was no documentary record that anyone in the units or branches that he was responsible for in fact continued to assess Afshin's case after 23 September 2021. He claimed that his evidence was based on nothing more than his knowledge of the "standard practice" of the Visa Applicant Character Consideration Unit and Complex and Controversial Cases Section of the Department. That provided the most flimsiest of bases for his assertion that work was being undertaken. Mr Morrish's evidence about supposed activity in relation to Afshin's case between August and December really amounted to little more than speculation.
109 The more plausible and credible inference is that none of the work that Mr Morrish speculated about was in fact undertaken in respect of Afshin's case. It is clear from the limited evidence adduced on the Minister's behalf that, at least by by 23 September 2021, the view had been reached at the Director level of the National Character Consideration Centre that, in Afshin's case, there was no reasonable basis for pursuing "additional character limbs" beyond the "limb" that had already been so soundly rejected by the Tribunal. In the face of the 23 September 2021 email, and the absence of any other documentary record, Mr Morrish's claim that "CCCS continued to work with VACCU" and that "teams" may have been working through Afshin's case was errant nonsense. The plain fact is that an assessment had been made about Ashfin's case by 23 September 2021 and that Mr Morrish, as the head of the relevant branch, did nothing whatsoever about that assessment.
110 It is worth pausing at this point to note that, save for a very short period of time when Afshin was in prison, by September 2021 Afshin had already been in immigration detention for three and a half years.
111 Nothing happened in respect of Afshin's case for another two months, when the Minister's office requested the preparation of a brief. Whether that inaction was a result of neglect, oversight or incompetence is beside the point.
112 There was a rather faint suggestion in Mr Morrish's affidavit that the lack of action in relation to Afshin's case had something to do with "prioritisation considerations" and that, compared to other cases, Afshin's case was not "afforded the highest priority". Once again Mr Morrish's evidence on that topic, when tested, was demonstrated to be entirely lacking in credibility and reliability. He conceded that he had no actual knowledge or recollection of any consideration in fact having been given to the prioritisation of Afshin's case. He also conceded that there was no documentary record of any such consideration having been given. He initially claimed that his evidence concerning prioritisation was based again on his knowledge of standard practice. That standard practice supposedly included that all cases were reviewed on a regular basis, but Mr Morrish was unable to even give a credible answer to the question whether those regular reviews were documented. When pressed further about the source or basis of his evidence that Afshin's case was not afforded the highest priority, Mr Morrish claimed that someone in the Department had given him that information, though his evidence as to exactly who provided him with the information remained very vague. Mr Morrish also conceded that his affidavit did not disclose that his evidence was based in part on what he had been told by others.
113 Mr Morrish also appeared to suggest, albeit indirectly or impliedly, that the Visa Applicant Character Consideration Unit was understaffed or overworked in the period between August 2021 and April 2022. Even if staffing or resourcing issues could provide a reasonable explanation or justification for delays in some cases, it provides no justification or explanation in this case. That is because, by the end of September 2021 at the latest, a senior officer within the relevant unit had in fact assessed Afshin's case and had advised, in fairly emphatic terms, that there was no basis for refusing his visa application on character grounds and that Afshin's case should be returned to the "processing area". The bureaucratic and administrative inactivity or paralysis that followed that advice had nothing whatsoever to do with staffing or resourcing issues. In any event, "absence of resources is not in general an excuse for maladministration": Oliveira v The Attorney General (Antigua and Barbuda) [2016] UKPC 24 at [37]; BMF16 at [104].
114 As has already been noted, effectively nothing further happened in respect of Afshin's case until 3 December 2021 when the former Minister's office requested that a "client brief" be prepared. As discussed earlier, that was done fairly promptly, though the content of the brief was fairly anodyne and did not refer at all to the candid views and recommendation of the Director of the National Character Consideration Centre as recorded in his email to Mr Morrish on 23 September 2021. In any event, the preparation and conveyance of the client brief to the Minister in December 2021 did nothing whatsoever in terms of actually advancing a decision about Afshin's visa application. It is abundantly clear that the client brief was not acted upon at all.
115 Nothing whatsoever happened in respect of Afshin's case between 14 December 2021 and 12 April 2022. The Minister made no attempt to explain or justify that period of delay. It is readily apparent that neither Mr Morrish, nor anyone else in his branch, attempted to follow up the client brief or inquire of the former Minister what he intended to do in respect of Afshin's case during the period 14 December 2021 and 12 April 2022.
116 In April 2022, the Department was required to provide information concerning Afshin's case to the Ombudsman. The officer responsible for providing that report requested an update from the Visa Applicant Character Consideration Unit. That prompted a flurry of bureaucratic paper-shuffling on 14 April 2022 which resulted in the closure and return of the client brief from the former Minister's office, the finalisation of the assessment of Afshin's case by the Visa Applicant Character Consideration Unit, and the referral of his case back to the "visa processing area" for further processing.
117 The speed with which the client brief was returned on 14 April 2022 clearly supports an inference that the former Minister had given no consideration whatsoever to Afshin's case while the client brief was with him. The speed with which the Visa Applicant Character Consideration Unit finalised its assessment on 14 April 2022 strongly supports an inference that nothing had changed since the assessment recorded in the email of 23 September 2021. Nothing had changed in the preceding seven months.
118 One would perhaps expect, in the circumstances, that when Afshin's case was returned to the "visa processing area" on 14 April 2022, a decision would have been made in respect of his case fairly swiftly. That was certainly not the case.
119 It is necessary to return again to Ms Ogden's evidence to try to work out what happened in the months following 14 April 2022. Regrettably, her evidence in that regard was, with the greatest respect, unhelpfully vague and general.
120 Ms Ogden stated that between 29 April and 2 May 2022 "NAFS [the National Allocations and Finalisation team] consulted internally regarding the operational impacts" of an assault allegation which had been made against Afshin in March 2022. Ms Ogden's affidavit contains no detail concerning the precise nature of the assault allegations. According to Ms Ogden, there were "further internal consultation in HPOB on the processing impact" of that allegation on 5 and 6 May 2022. Ms Ogden does not say who was involved in those consultations, or what, if anything, was decided or resolved to be done. Nor does she produce any documentary record whatsoever concerning those internal consultations. Ms Ogden does not even identify the source of her evidence about those matters. That is particularly significant given that she was not in the relevant branch at the time of the supposed internal consultations about the allegations and therefore plainly had no direct personal knowledge about them.
121 In any event, nothing eventuated from the assault allegation or the supposed consultations about it. The Australian Federal Police closed its investigation in early June 2022. No charges were ever laid.
122 In all the circumstances, Ms Ogden's evidence failed to provide a reasonable or adequate explanation for the two-month delay between 14 April 2022 and 16 June 2022, when Afshin was charged with the offence. Ms Ogden plainly had no personal knowledge of what occurred during that period and her vague and general evidence concerning the internal consultations that supposedly occurred during that period was unsupported by any documentary record and is deserving of little, if any, weight.
123 In all the circumstances, the Minister failed to provide a reasonable or adequate explanation or justification for the delay in making a decision in respect of Afshin's visa application from the time the Tribunal remitted the matter to the Minister on 2 June 2021. A reasonable time for the making of a decision in respect of Afshin's case passed by the end of September 2021 at the very latest, shortly after the Director of the National Character Consideration Centre sent an email to Mr Morrish which contained his candid views and recommendations. What followed that frank assessment by the Director could accurately be characterised as, at best, bureaucratic oversight and neglect or, at worse, administrative incompetence or perversity. On either view, it was not a delay "for a considered reason": Thornton at 292.
124 The Minister's submission that the delay has been adequately explained or justified has no merit and is rejected. The explanation or justification that was advanced related, in one way or another, to the supposed consideration of whether Afshin's visa application should be refused pursuant to s 501(1) of the Act on some basis other than that decided by the Tribunal, or the supposed consideration of whether the Minister should exercise the power under s 501A of the Act, or perhaps the consideration of whether Afshin fails to meet the criterion in s 36(1C)(b) of the Act. By the end of September 2022, however, the Minister and the Department had had more than ample opportunity to consider those issues.
125 The delay in making a decision in respect of Afshin's visa application from at least September 2021 was and is unreasonable. It has not been adequately or satisfactorily explained or justified. Indeed, the Minister's attempt to explain or justify the delay was an abject failure. The real explanation would appear to be that Afshin's case was the victim of administrative neglect, oversight or incompetence, or some form of decision-making paralysis.