The facts
13 Based on the statement of agreed facts and adopting much of its language, I find as follows.
14 The first respondent admitted 43 contraventions of the NVR Act arising from its continuing to operate as a training organisation, despite losing its registration to do so. It offered to provide training services in relation to VET courses or parts of VET courses, and provided such training, contrary to s 117(1). It also purported to issue VET statements of attainment contrary to s 121. Mr Wright, the director of Wright Solution, was involved in each of its contraventions and is thereby separately liable to penalties for them under s 138(2) of the NVR Act.
15 Prior to all of the conduct, there had been the events and warnings set out at [47]-[59] of the statement of agreed facts. These included a renewal of registration audit in early August 2013, that audit finding there had been "critical non-compliance with the NVR RTO standards by Wright Solution"; a finalised audit report on 14 December 2013, after having regard to the rectification evidence provided by Wright Solution on 18 September 2013; the decision on 18 December 2013, rejecting Wright Solution's renewal application; notification on 16 January 2014 of the decision not to renew the registration; the application on 14 February 2014 by Mr Wright for reconsideration of the reviewable decision; the review of the further evidence in March 2014; the analysis of that evidence in early March 2014; on 19 March 2014, the chief commissioner deciding to affirm the decision under s 17, rejecting Wright Solution's application for renewal of registration as a RTO; notification on 26 March 2014 by letter to Wright Solution; and, significantly, the terms of that letter of 26 March 2014 setting out the effect of the expiry of the organisation's registration, a number of important legal obligations requiring immediate attention and that the organisation would no longer be a RTO it being then necessary to remove all references from the organisation's advertising and marketing material. The effect of all of that was that from and after 20 April 2014, Wright Solution was not a RTO.
16 The first three groups of contraventions by Wright Solution involved its conduct in relation the Toowoomba Regional Council (Council). The first group of contraventions occurred when Wright Solution offered to provide VET courses, and parts of VET courses, to the Council when it was not a RTO by entering into a contract with the Council to be a preferred supplier for training services (the Preferred Supplier Contract) in May 2014. Wright Solution thereby offered to provide 19 separate courses (the Offered Courses) to the Council in Queensland during the period 5 May 2014 to 5 May 2015. Each of the Offered Courses were VET courses, or parts of VET courses. In May 2014, Wright Solution was not a RTO and was not authorised to provide, or offer to provide, VET courses or parts of VET courses. Wright Solution had previously been advised by the Australian Skills Quality Authority (ASQA) on 26 March 2014 that it would cease to be a RTO on 28 April 2014 and that penalties applied to organisations that falsely held themselves out as being RTOs.
17 The other two groups of contraventions by Wright Solution in relation to the Council were as follows.
18 Wright Solution provided a part of a VET course to 12 employees of the Council when it was not a RTO. This training was conducted by Mr William Lionel Johnson (Mr Johnson) for and on behalf of Wright Solution. Mr Johnson conducted face-to-face training for 12 Council employees at the Pittsworth Community and Technology Centre in relation to RIIOHS205A - Control traffic with a stop/slow bat on 23 May 2014. The Council employees who attended this training understood their training was being provided by Wright Solution. On 26 June 2014, Mr Johnson provided a tax invoice to the Council in respect of the training and assessment that was conducted on 23 May 2014. Wright Solution was not a RTO from May to July 2014 inclusive.
19 On or about 10 July 2014, Wright Solution purported to issue VET statements of attainment to 11 employees of the Council when it was not a RTO. These 11 separate VET statements of attainment were issued to the Council employees who had completed the unit of competency of RIIOHS205A - Control traffic with a stop / slow bat. These statements of attainment were purported to be issued by Mr Johnson, for and on behalf of Wright Solution. Wright Solution was not a RTO on 10 July 2014.
20 Mr Johnson's role was as follows. Commencing in or around September 2010, and until about August 2014, Mr Johnson provided training and assessment services for and on behalf of Wright Solution. Mr Johnson was authorised to act for and on behalf of Wright Solution. Until at least August 2014, Mr Johnson was not aware that he was unable to continue providing training and assessment for and on behalf of Wright Solution in accordance with the arrangements that had been in place since about September 2010. Prior to August 2014, Mr Johnson was acting with Wright Solution's authority and consent in providing training and assessment and issuing the statements of attainment for and on behalf of Wright Solution.
21 A further contravention by Wright Solution concerned conduct in 2013 and 2014 involving Ms Sara Jane Skinner. Wright Solution provided part of a VET course to Ms Skinner when it was not a RTO.
22 The contraventions by Mr Wright were as follows. First, Mr Wright was involved in Wright Solution offering to provide 19 VET courses or parts of VET courses to the Council. He executed the Preferred Supplier Contract on behalf of Wright Solution, knowing that Wright Solution was no longer a RTO and was not authorised to provide, or offer to provide, VET courses or parts of VET courses to anyone.
23 Second and third, Mr Wright was involved in Wright Solution providing part of a VET course to the 12 Council employees, and purporting to issue the 11 statements of attainment.
24 Fourth, Mr Wright was involved in Wright Solution's provision of part of a VET course to Ms Skinner after Wright Solution had ceased to be a RTO. Mr Wright personally delivered training and assessment to Ms Skinner in respect of part of a VET course and did not, at any stage, inform Ms Skinner or her employer, Condamine Sports Club of Warwick Inc, that Wright Solution was no longer a RTO.
25 Harm was caused by Wright Solution's and Mr Wright's contraventions. Wright Solution, by providing VET courses or parts of VET courses when it was not a RTO, exposed Australia's VET system, and the individuals and organisations who relied upon the provision of training and assessment by Wright Solution, to the risk of harm including that:
the quality of training and assessment provided to students will fall below the level expected by students and employers and perhaps even below the level needed to give students the minimum skills and competencies required by their chosen field of employment;
this reduction in skills may lead to failings in performance of work;
issues such as these could undermine confidence in the VET Quality Framework, such that the value of VET qualifications is undermined;
by avoiding the costs required to be paid by RTOs that do comply with the VET Standards, those complying RTOs are faced with unfair competition (in terms of costs and prices) from those RTOs that are providing 'cheap alternatives'; and
substantial non-compliance with the VET Standards, or a perception that they are not being properly enforced, may undermine the integrity of those standards and attract public concern that the financial investment by the Commonwealth and States in supporting the VET sector are being misused.
By causing and/or permitting Wright Solution's contraventions, Mr Wright's conduct similarly gave rise to the risk of this harm.
26 Wright Solution's and Mr Wright's contraventions also gave rise to specific harm in respect of the Council and its employees and in respect of Ms Skinner and Condamine Sports.
27 There was financial gain to Wright Solution and Mr Wright by reason of the contraventions. Had Mr Wright notified Ms Skinner that Wright Solution was no longer a RTO, Condamine Sports would no doubt have sought a refund of the amount of $2,250 Wright Solution received from Condamine Sports up-front for provision of the training and assessment provided to Ms Skinner. To date, this amount has not been repaid to Condamine Sport. Had Mr Johnson not been informed by Mr Bronc Hansford (Plant Assessment Officer with the Council) that Wright Solution ceased to be a RTO in or around August 2014, Wright Solution and Mr Wright personally would also have stood to gain financially from the training and assessment Mr Johnson gave to the Council employees on behalf of Wright Solution. However, once Mr Johnson learned that Wright Solution was no longer a RTO, he decided not to remit to Wright Solution its 10% cut of the amount he received from the Council for providing this training and assessment.
28 Wright Solution and Mr Wright have acknowledged wrongdoing. Wright Solution accepts that it deliberately put its commercial interests ahead of its legal obligations by providing, and offering to provide, VET courses or parts of VET courses, and issuing VET statements of attainment, in circumstances where Wright Solution was not a RTO. Mr Wright personally acknowledges his involvement in Wright Solution's contraventions and accepts that he should have, as soon as Wright Solution ceased to be a RTO:
personally notified Mr Johnson, the Council, Condamine Sports, "BUSY at Work" and Ms Skinner; and
stopped providing training and assessment to Ms Skinner.
29 Mr Wright personally acknowledges that he deliberately put his own commercial interests ahead of his legal obligations.
30 Mr Wright recognises that any financial gains obtained by Wright Solution and himself personally were to the detriment of those people to whom Wright Solution provided VET courses or parts of VET courses, and purported to issue VET statements of attainment.
31 As to co-operation, Wright Solution and Mr Wright have co-operated with ASQA in this proceeding by: making some admissions during ASQA's investigation; filing an admitting defence; and agreeing to a statement of agreed facts.
32 If Wright Solution and Mr Wright had not co-operated in these ways and had instead contested the proceedings, the time and cost involved in these proceedings would have been significantly greater.
33 As to prior contraventions, neither Mr Wright nor Wright Solution had been previously found by a court to have contravened the NVR Act.