Complexity and systems errors
11 It is appropriate to say something about the problems that have occurred and their source.
12 CBA has now identified a number of defects in the registration of its securities. In particular, it has identified that it had potentially made ineffective registrations in respect of collateral consisting of 29 aircraft financed by equipment loan schedules (the relevant aircraft).
13 First, 27 instances were identified where CBA had registered a financing statement pursuant to an equipment loan schedule which were defective concerning serial numbers. They did not describe the collateral by serial number as required by s 153(1), item 4(b) of the PPSA and Sch 1, Pt 2, reg 2.2(1)(a) and (b) of the PPS Regulations, they did not include the manufacturer's number, name and generic model designator as required by s 153(1), item 4(b) of the PPSA and Sch 1, Pt 2, reg 2.2(3)(a) of the PPS Regulations, or they made reference to an incorrect serial number.
14 Second, 25 instances were identified where CBA had registered a financing statement pursuant to an equipment loan schedule, but had registered its security interest in the incorrect collateral class or subclass.
15 Third, 10 instances were identified where CBA had registered a financing statement pursuant to an equipment loan schedule, but had incorrectly marked the PMSI field on the registration form.
16 Fourth, there was a single instance in which CBA had not registered any financing statement in respect of an aircraft financed by way of an equipment loan schedule.
17 It is to be noted that it is the registration of a financing statement that is the usual way to perfect a security interest in property under the PPSA (s 150). To perfect a security interest in personal property, one must obtain registration; in the present context I am not concerned with perfection by possession or by the control of types of collateral.
18 Let me delve further into the detail concerning the source of the present problems. For this purpose, I should set out some evidence from Ms Milka Morris, an asset finance product policy analyst at CBA.
19 Let me begin with CBA's processes and procedures generally.
20 CBA provides funding to its customers for the acquisition of equipment and other assets, which transactions are facilitated through CBA's Asset Finance division.
21 As part of any asset finance transaction, CBA usually requires the borrower to grant a specific security interest (ie, a charge) in the particular asset that it is providing funding for to secure the advance of funds. The Asset Finance division is responsible for registering those security interests on the PPSR.
22 CBA's Asset Finance division uses two information technology systems to assist in managing asset finance transactions with customers, which are:
(a) CommSee Commercial Lending (CCL); and
(b) ALFA, which is a third party software platform.
23 CCL is CBA's primary customer relationship management platform. The system contains general customer information, but is also the primary system for the management of banking products offered by CBA, including all general commercial lending. All applications for the provision of finance to CBA customers are originated by CBA staff through the CCL platform by inputting the relevant loan application data.
24 ALFA is a specialty asset finance related platform and allows for the management of customer asset finance portfolios. ALFA generates finance documents for and facilitates the settlement of asset finance transactions, including uploading financing statements to the PPSR based on information inputted into ALFA, either via CCL or directly.
25 Both of these systems automate certain aspects of asset financing by CBA, including the lodging of financing statements in respect of the collateral financed by CBA.
26 The process of entering into a new asset finance transaction for an aircraft usually begins when the customer asks CBA to finance a particular aircraft. The customer will generally provide CBA with a copy of a purchase order or sales invoice which sets out the aircraft details.
27 Prior to making a finance offer to the customer, the Asset Finance division may engage a qualified valuer to undertake an independent valuation of the aircraft. A valuation report typically includes information such as the aircraft's make, model, serial number and nationality and registration marks.
28 Once a customer informs CBA that it intends to proceed with the proposed asset finance transaction, the processing team within CBA submits the finance application and enters particular equipment details (such as the equipment make, model, serial number and nationality and registration marks) into a loan application interface within CCL, in order to begin the finance and credit approval process. If a valuation has been completed, the relevant aircraft details are extracted from that report and cross referenced against the purchase order or sales invoice provided by the customer. In circumstances where CBA has not obtained a valuation, the aircraft details are extracted from the purchase order and/or sales invoice.
29 Once a finance transaction is approved and ready to be documented, the transaction particulars, including the finance terms and aircraft details, are automatically migrated from CCL to ALFA. The Asset Finance division then generates the equipment loan schedule from ALFA for provision to and execution by the customer. It is also possible for CBA employees to generate an equipment loan schedule by directly inputting data into ALFA, that is, without relying on a migration of data from CCL.
30 Once the customer has executed the equipment loan schedule and the transaction is ready to settle, the finance agreement is activated in ALFA and the settlements team settles the transaction by paying the funds in accordance with the equipment loan schedule; in the majority of cases, payment is made to the third party vendor supplying the equipment to the borrower. The transfer of funds is effected in the ALFA system itself.
31 Due to the number of PPSR registrations that CBA is required to lodge on a day to day basis, the ALFA system has been developed to interface directly with the PPSR to avoid the need for CBA employees to manually register financing statements. Therefore, once an asset finance loan facility settles through the ALFA system, the system automatically generates a financing statement which is registered on the PPSR. The financing statement is automatically populated based on the asset information originally inputted into CCL and migrated to ALFA, or in some cases inputted into ALFA directly.
32 ALFA determines which PPSR registrations should be made depending on the asset category selected by CBA personnel when data is inputted into CCL or ALFA. Specifically, with respect to the aircraft collateral class, the CCL and ALFA systems operate as follows.
33 CCL and ALFA have eight categories for describing aircraft. Upon selection of one of the eight asset categories, ALFA will display data fields requiring completion by the user. The asset categories in CCL and ALFA do not directly accord with PPSR collateral classes, nor are the required data fields displayed in CCL and ALFA confined to identifiers required by the PPS Regulations. This is because the data inputted into CCL and ALFA is used by CBA for purposes other than the registration of financing statements on the PPSR. Accordingly, upon any of the eight asset classes being selected, ALFA and CCL will always prompt input of the aircraft manufacturer's name, number for the aircraft, model designator and the nationality and registration mark of the aircraft, in accordance with the 1944 Chicago Convention on International Civil Aviation.
34 ALFA generates financing statements based on the asset category selected in CCL and ALFA and the data inputted into the various data fields.
35 First, if either the "Aircraft - General" or "Aircraft - Agri" asset categories are selected, ALFA will generate financing statements (with the serial number as the identifier sourced from data inputted into CCL/ALFA) in the "aircraft engine" and "airframe collateral" subclasses on the basis that the engines of the aircraft meet the definition of an "aircraft engine" under the PPS Regulations.
36 Second, if the "Small Aircraft - General" or "Small Aircraft - Agri" asset categories are selected, ALFA will generate a financing statement in the "small aircraft" collateral subclass (where only the nationality and registration mark are required as identifiers) on the basis that the aircraft does not meet the definition of "aircraft engine", "airframe" or "helicopter" for the purpose of the PPS Regulations.
37 Third, if the "Helicopter - Small Agri" or "Helicopter - Small General" asset categories are selected, ALFA will generate a financing statement in the "small aircraft" collateral subclass (where only the nationality and registration mark are required as identifiers). If a helicopter carries less than five persons or 450 kilograms, it does not meet the definition of "helicopter" in the PPS Regulations and is (by default) characterised as a "small aircraft".
38 Fourth, if the "Helicopter - Large Agri" or "Helicopter - Large General" asset categories are selected, ALFA generates a financing statement in the "helicopter" collateral subclass (against the manufacturer number) on the basis that the helicopter is capable of carrying more than 5 persons or 450 kilograms and therefore, is a "helicopter" for the purposes of the PPS Regulations.
39 This process was, generally speaking, followed concerning the relevant aircraft, with the Asset Finance division responsible for inputting the relevant data into CCL and ALFA for the purpose of effecting lodgement of financing statements on the PPSR in respect of security interests granted by HM Aircraft in favour of CBA over the relevant aircraft.
40 Now Ms Morris reviewed CBA's records in respect of the data concerning the relevant aircraft entered by CBA personnel into CCL and ALFA. That review revealed the following problems.
41 In seven instances, ALFA failed to automatically register the correct financing statements against helicopters and the accompanying engines due to a coding error within the software itself. With respect to the relevant aircraft categorised in CCL and ALFA as "Helicopter - Small Agri" or "Helicopter - Small General", ALFA registered financing statements in the "other goods" collateral class, which does not require a serial number as an identifier. They should have been registered in the "small aircraft" collateral subclass. The consequence of this error was that the financing statements for these relevant aircraft were registered in the incorrect collateral class and were not described by serial number, contrary to the requirements prescribed by the PPS Regulations.
42 In six instances, financing statements were incorrectly registered in the "other goods" collateral class, in circumstances where the collateral financed satisfied the definition of "helicopter" and "aircraft engine" under the PPS Regulations. This appears to have occurred due to a combination of:
(a) human error on the part of CBA employees by incorrectly categorising the financed assets as "Helicopter - Small General" in CCL, when they should have been categorised as either "Helicopter - Large Agri" or "Helicopter - Large General" in order for ALFA to automatically generate financing statements in the "helicopter" and "aircraft engine" collateral subclasses; and
(b) a coding issue in ALFA, which caused ALFA to generate financing statements for assets categorised in CCL as "Helicopter - Small General" in the "other goods" collateral class, in circumstances where financing statements should actually have been lodged in the "small aircraft" collateral subclass.
43 In ten instances, ALFA incorrectly registered financing statements in the "small aircraft" collateral subclass, in circumstances where the collateral financed satisfied the definition of "airframe" and "aircraft engine" under the PPS Regulations. This appears to have occurred due to a mischaracterisation on the part of CBA employees of the financed asset as a "small aircraft" when inputting asset data into CCL or ALFA. The mischaracterisation resulted in CBA staff selecting "Small Aircraft - General" in CCL, which only prompted the personnel inputting the data to complete the nationality and registration details for the aircraft rather than serial numbers of airframes and aircraft engines. That data was subsequently migrated to ALFA and resulted in ALFA generating incorrect financing statements.
44 In one instance, an inadvertent keystroke error appears to have occurred when the serial number data for an aircraft engine had been inputted into CCL. That resulted in incorrect data being migrated to ALFA, and an incorrect financing statement being registered.
45 In three instances, CBA funded the refurbishment of existing airframes and aircraft engines, rather than the acquisition of new assets from a third party, and was granted a security interest in the refurbished equipment. But CBA personnel have in two instances apparently misunderstood the need to register the security interest in the "aircraft engine" and "airframe" collateral subclasses specifying relevant serial numbers in a refurbishment scenario, and instead registered a singular "other goods" financing statement in respect of the refurbished equipment. Further, in one instance, a staff member inadvertently failed to specify in CCL that a security interest had been granted in the refurbished equipment, which resulted in ALFA not generating a financing statement.
46 In one instance, the relevant CBA staff member inputting the asset data appears to have translated incorrect manufacturer number data into CCL, which then resulted in an incorrect financing statement for the relevant helicopter collateral.
47 In summary, the errors in the financing statement registration process in respect of the relevant aircraft occurred due to the following types of problems.
48 First, the inadvertent mischaracterisation by the employees in the Asset Finance division of the asset class or category specified in CCL or ALFA at the quote and post-valuation stages of the data input process for aircraft transactions, which resulted in the automated generation of incorrect financing statements.
49 Second, a failure of such employees to properly appreciate the requirements in the PPS Regulations for registering security interests over aircraft and the serial numbers that those registrations must be made against, regardless of whether the finance was to fund a new acquisition or a refurbishment of existing equipment.
50 Third, there was a defective software issue with the ALFA system, which caused any aircraft categorised in CCL or ALFA as "Helicopter - Small Agri" or "Helicopter - Small General" to automatically generate a financing statement in the "other goods" collateral class, when those financing statements should have actually been categorised in the "aircraft" collateral class in one or more of the "small aircraft", "helicopter" or "aircraft engine" collateral subclasses. Such a software issue also caused any aircraft categorised in CCL or ALFA as "Helicopter - Large Agri" or "Helicopter - Large General" to automatically generate a financing statement in the "helicopter" collateral subclass, but not in the "aircraft engine" collateral subclass, irrespective of whether the aircraft engine satisfied the definition of an "aircraft engine" for the purposes of the PPS Regulations and therefore required that a separate financing statement be lodged. These issues appear to have been caused by an inadvertent error in the ALFA software development process, potentially due to a lack of appreciation on the part of the software developers and/or the CBA staff instructing the developers of the importance of the collateral class and subclass.
51 The possible consequences of those defects were two-fold.
52 First, the registration of CBA's security interests in the relevant aircraft affected by the serial number issue, collateral class issue or the no registration issue were likely to be ineffective by operation of ss 164(1)(b) and 165(a) of the PPSA. Sections 164(1)(b) and 165(a) provide:
164 Defects in registration - general rule
(1) A registration with respect to a security interest that describes particular collateral is ineffective because of a defect in the register if, and only if, there exists:
…
(b) a defect mentioned in section 165.
…
165 Defects in registration - particular defects
For the purposes of paragraph 164(1)(b), a defect in a registration that describes particular collateral exists at a particular time if any of the following circumstances exist:
(a) in a case in which the collateral is required by the regulations to be described by serial number in the register - no search of the register by reference to that time, and by reference only to the serial number of the collateral, is capable of disclosing the registration;
53 Let me say something more about serial numbers for the purposes of the PPSA. Various classes of collateral must be described by serial number (Sch 1, Pt 2, reg 2.2); in other cases, serial number description is optional. In the present case, the collateral in question required serial number description. If the property or collateral uses an incorrect serial number or omits it and serial number is mandated, then the registration is ineffective. Therefore any such registration will not perfect the underlying security interest.
54 Second, CBA's security interests in the relevant aircraft affected by the PMSI issue would not be afforded the super priority that would otherwise be enjoyed due to the operation of ss 62 and 63 of the PPSA. It is convenient to set out ss 62 and 63 later.
55 Now CBA has taken remedial action to cure those defects by filing fresh registrations in respect of all affected aircraft (the new registrations). But nevertheless orders have been sought from me so as to ensure that its security interests and priorities are not adversely affected. In particular, absent the orders sought, if HM Aircraft was to enter into external administration within six months of the new registrations, CBA's security interests would be vulnerable to vesting under s 588FL of the Corporations Act and s 267 of the PPSA. I should note that under s 267, there is a vesting immediately before a winding up or the appointment of an administrator of an unperfected security interest in a corporate grantor; for the present context I do not need to elaborate further concerning s 267.