54 The transition from 'lending-based relationships' to 'wealth-based relationships' required employees to be able to provide financial advice. This, in turn, required compliance with the requirements of PS 146.
55 Under PS 146, which is a policy statement issued by ASIC, financial products are divided into two tiers for the purpose of giving advice:
'(a) Tier 1 - complex products such as securities, managed investments, derivatives, life insurance, debentures, term investments over 2 years, superannuation and retirement and saver accounts; and
(b) Tier 2 - basic deposit products, general insurance, foreign exchange, and non-cash payment facilities (for example, direct debit).'
56 An affidavit was filed by Paul Rickard, who is the Executive General Manager, Premium Banking and Investment Services - Premium Business Services ('PBS'). PBS had been intimately involved in what was PFS since 28 February 2002. PBS is a business unit within the bank group of companies, which came into existence in May 2004 by combining the PFS and Institutional and Business Services Units of CBA.
57 Mr Rickard says that an employee of CommSec who holds the position of 'personal adviser' does not perform the same role as bank employees who hold the position of 'relationship manager' within PBS (previously PFS). The main difference between the two roles is that the personal adviser is accredited to provide tier 1 financial products advice under PS 146, or has an expectation that he or she will seek to become accredited to provide tier 1 product advice. Being qualified to provide tier 1 financial advice enables the adviser to discuss a range of wealth management ideas and innovative products with clients beyond standard banking products.
58 In order to be accredited to provide financial advice of this nature, individuals must have completed full time study courses over a period of time. By way of comparison, the provision of tier 1 financial advice does not form, and has never formed, part of the role of a relationship manager.
59 The information provided by a relationship manager to customers of the bank regarding the availability of financial products is confined to basic CBA lending and deposit products which fall under tier 2 of PS 146.
60 Mr Rickard says:
'… The Bank's objective in establishing PFS was to provide a tailored service to more affluent personal clients and to differentiate these clients, who were generally more financially astute, from the Bank's retail clients who were serviced by Retail Banking Services.'
61 He says that the client service streams of Capital Premium Banking and Executive Banking formed part of PFS.
62 With the creation of PFS in March 2002, there were four business units within the Bank Group servicing clients with different requirements. Those business units were:
'(a) Retail Banking Services, which serviced the financial needs of personal clients, generally with incomes of $100,000 and below, and small business clients;
(b) PFS, which brought together the Bank Group's existing wealth management businesses and serviced high end personal customers generally with incomes of $100,000 and above, including a substantial proportion of CommSec's clients; and
(c) Institutional and Business Services (IBS), which catered to middle market business clients and institutional clients; and
(d) Investment and Insurance Services, which brought together the Bank Group's funds management, master funds, superannuation and insurance businesses. This included Colonial First State, Commonwealth Investment Management, Colonial Insurance and CommInsure.'
63 It is clear that brokering services were a significant part of the business model of PFS. The 'provision of an adaptable form of employment conditions' has to be seen in the context that it was contemplated that the provision of financial advice and wealth creation would play an important part in the organisational and structural change spoken about by Mr Murray.
64 If the CBA Group of Companies were to be successful in the giving of financial advice, it was necessary that those giving the advice be rewarded by an appropriate level of remuneration. The existence of an incentive-based 'platform' coincided with the objective of growing the wealth-creation aspect of the business, as well as immunising the successful financial advisers from being successfully poached by competitors in that same industry.
65 It is not correct to say that the positions of Relationship Manager, employed by CBA with the employee enjoying the benefits (and burdens) of a certified agreement, and the position of a personal adviser employed by CommSec were equivalent positions. The position description of a 'personal adviser' stipulated that a tertiary qualification was mandatory.
66 The evidence of Ms Sequeira is that in the period following September 2002, when CommSec first offered what were termed 'Clause 12 Agreements' to persons to be employed in the PBS, CommSec offered employment only to those persons who took up the opportunity to undertake training to be PS 146 compliant, and who successfully completed such training.
67 The implementation of the PBS decision is not properly to be described as having the consequence that promotional advancement and transfer opportunities were no longer available to CBA employees unless they resigned their employment and commenced employment with CommSec under Clause 12 agreements. In a sense, the giving of financial advice, the accompanying rewards, and opportunities to advance in the financial advice area were 'outsourced' by CBA to CommSec.
68 In Patrick Stevedores Operations (No 2) Pty Ltd and others v Maritime Union of Australia and others (1998) 195 CLR 1 ('Patrick Stevedores')at p 18, par 4, there is the suggestion that to constitute prejudicial alteration of position within the meaning of s 298K(1)(c), the circumstances must amount to an 'adverse affection of, or deterioration in, the advantages enjoyed by the employee before the conduct in question'.
69 It is, of course, the terms of the section which determine what is the prohibited conduct, and frequently alternative descriptions, or synonyms, for the statutory words are not helpful.
70 In my opinion, the opportunity to access promotion or transfer within CBA in the field of financial advice and as employees of CBA, did not constitute 'an advantage' that was enjoyed by any of the CBA employees. None of the employees had an entitlement to transfer or to promotion as an employee of CBA under any industrial instrument or contract governing their employment.
71 I derive support for my view that the making and implementation of the PFS decision did not 'injure any employee in his or her employment', or 'alter the position of any employee to the employee's prejudice', from the observations of Smithers J in Childs v Metropolitan Transport Trust (1981) IAS Current Review 946, where Smithers J said:
'It seems to me that the word "position" should be read rather to refer to a man's employment position in all its attributes and that to find what those attributes are in any particular case, you look at the terms of employment, the terms of the agreement in relation to the particular employment. Fear of alteration of any of those terms or of the entitlements thereunder would be as potent a factor inhibiting an employee from operating the Act as fear of dismissal, or loss of pay or something in the nature of an immediate injury. I think therefore that cancellation or repudiation of a term of employment which has been agreed upon, cancellation or repudiation by an employer which the employee is in no position, legal or otherwise, to resist or oppose, although he may get some legal rights in relation to it, by withdrawal of a promise of secure employment in a position for an agreed term is an alteration in the employee's position within the meaning of [the then equivalent of 298K(1)].'
(Emphasis added.)
72 Even more plainly, Smithers J said at p 948:
'I cannot help thinking that "injury" refers to deprivation of one of the more immediate practical incidents of his employment, such as loss of pay or reduction in rank.'
73 Philip Evatt J adopted and applied the views of Smithers J in Blair v Australian Motor Industries Ltd (1982) 61 FLR 283, stating at p 290:
'It is clear in my view that the words ['or alter his position to his prejudice'] were added to the section to overcome a situation in which an employer did something short of dismissing an employee but which was something which could be said to be harmful to him in his employment.'
74 In Squires v Flight Stewards Association of Australia (1982) 2 IR 155, Ellicott J said:
'… The words "injure in his employment" are in the context of s. 5 words of wide import. I do not regard them as referring only to financial injury or injury involving the deprivation of rights which the employee has under a contract of service. They are, in my view, applicable to any circumstances where an employee in the course of his employment is treated substantially differently to the manner in which he or she is ordinarily treated and where that treatment can be seen to be injurious or prejudicial.'
(Emphasis added.)
75 In this case, an employee of CBA entitled to the benefit of industrial instruments was not treated substantially differently to the manner in which he or she was ordinarily treated prior to the implementation of the PFS decision. It follows that there was no treatment which was injurious or prejudicial to the employee. The comparison is between the position of an employee prior to the PFS decision, with that person's position subsequent to that decision. The comparison is not between the position of an employee of CBA before the PFS decision with that person's later position as an employee of CommSec, should that person accept the offer of employment by CommSec: See Maritime Union of Australia and Others v Geraldton Port Authority and Others (1999) 93 FCR 34.
76 It is correct to state, as the primary judge found at par 4 in the first reasons for judgment that:
'CBA's intention was that over time, CommSec employees, rather than CBA employees, were to provide the PFS business unit's services to CBA's customers.'
77 It is consistent with the desire that those persons involved in the giving of financial advice should be engaged in a 'flexible' or incentive-based remuneration environment that the position was (as both CBA and CommSec admitted on the pleadings) that after May 2002 no new employees at manager level or below were created by CBA, and CBA did not create any new positions or fill any vacant positions in relation to the employment of employees at manager level or below in PFS. CommSec admitted on the pleadings that after May 2002, it had created all new positions and engaged all new employees to work in PFS at manager level or below.
78 The position in my judgment is accurately summarised by the primary judge's reasons at 57, where his Honour said:
'… prior to the PFS decision, employees in the positions of Relationship Manager and Assistant Manager had significant promotional, advancement and transfer opportunities within CBA's PFS business unit. From the making and implementation of the PFS decision in September 2002 onwards, those promotional, advancement and transfer opportunities became foreclosed to those employees unless they resigned from CBA and took up employment with CommSec. While it is correct that the resignation was voluntary, it is clear that the decisions not to create any new CBA positions in PFS, and to fill PFS vacancies using CommSec employees, were intended to induce, and did induce, existing CBA employees in the PFS business unit to take up employment with CommSec if they wished to advance their careers in the PFS business unit.'
79 The short point is, in my view, that there was no entitlement in any employee remaining with CBA to promotional advancement and transfer opportunities in the PFS Business Unit. It is simply not correct to say, as the primary judge said at par 95 of his first reasons, that:
'…CBA altered the criteria for access to those opportunities by imposing a requirement that, for that access, the relevant employees had to resign from CBA.'
80 Even if there was 'an alteration of the criterion for access' that was 'imposed by CBA', that alteration was neither an 'injury to an employee of CBA in his or her employment' nor 'an alteration of the position of an employee of CBA to the employee's prejudice', as a contravention of s 298K(1) of the Act relevantly requires.
81 None of the cases supports the proposition that transfer or promotion opportunities constitute 'an advantage enjoyed by any of the relevant employees' for the purposes of s 298K(1)(c).
82 Linehan v Northwest Exports Ltd (1981) 57 FLR 49 at pp 61-62 involved the loss of annual and sick leave payments.
83 Martime Union of Australia and Others v Geraldton Port Authority and Others (1999) 93 FCR 34 at pars 257 to 260 involved a reduction in overtime payments. Nicholson J said:
'257 Rostering arrangements are provided for in cl 23 of the Award. By subcl (1) an employer may roster employees in accordance with the Award to perform irregular shiftwork. Although subcl 22(2) provides the agreement of the employee and the GPA is needed for a change in status from designation as a day worker to irregular shift worker or vice versa it has not been contended that any employee has a right to perform irregular shiftwork. The case for the applicants is presented on the basis that it is a fact they have been engaged on irregular shiftwork and hence enjoyed the levels of overtime reflected in the above table.
From consideration of this evidence I make the following findings:
(1) There is no evidence of a denial of overtime to the second applicants or to the MUA employees. That was the injury or prejudicial alteration which was pleaded. It is not made out.
(2) There is no contention there has been a denial of a right or entitlement on the part of either the second applicants or the MUA employees to earn overtime.
(3) There is no evidence that any one of the second applicants or the MUA employees have been singled out nor is it contended that the action said to injure them in employment or prejudice their position is constituted by "singling out". However, I do not consider s 298K(1) is only applicable to conduct in which an employee is singled out.
(4) There is no evidence to the end of the relevant period (26 March 1999) that there has been any present reduction in overtime paid to the second applicants or the MUA employees. Consequently no present loss of overtime is established in respect of any of them.
(5) It is more probable than not that the overtime able to be earned by the second applicants and the MUA employees in the future will be reduced below that which they earned to 26 March 1999. It is not possible to quantify the extent of the reduction with certainty because of at least the following factors:
(a) the month by month variation in the availability of overtime work at the Geraldton Port exemplified in particular by February 1999.
(b) the fact that there will be a lesser number of persons sharing in the overtime.
(c) the continuing effect of the undertakings given in this proceeding in the figures for February and March 1999.
(d) the fact that MUA employees are able to participate in earning overtime from stevedoring.
(e) the uncertainty concerning the likely extent of overtime available in respect of mooring and unmooring work.
Is there an injury in employment or prejudicial alteration to position?
258 Clause 24 of the Award does not guarantee any particular level of overtime. There is therefore no definite benchmark derivative from the Award against which to measure injury or prejudice.
259 The evidence of the overtime in the above Table gives some guidance. On the authorities previously referred to it is likely that the probable reduction will reduce the earnings of the second applicants and the MUA employees from overtime below the average levels earned during the 21 month period prior to the changes for which figures are available as reflected in the Table.
260 In my opinion the prospect of reduction in overtime earnings of the second applicants and the MUA employees comes within the understanding in the case law of the concept of prejudicial alteration to their positions. The change in that respect is one which qualifies therefore as conduct pursuant to s 298K(1)(c).'
(Emphasis added.)
84 Patrick Stevedores involved conduct by an employer, which, absent court orders, would have led inevitably to the dismissal of the employees. The High Court said at pp 33 - 34, par 37:
'Given the weakened financial structure of the employer companies, the commercial death knell of those companies was sounded by the termination of the Labour Supply Agreements by Patrick Operations, the refusal of further funding by Patrick Holdings, the fixing by the security trustee on 7 April 1998 of the charge over any debts actually or contingently owing to the employer companies by Patrick Holdings and the non-payment of the receivable of $16 million or $17 million. If the power of the Federal Court to prevent the frustration of its process was to be effective, extraordinary orders were needed to ensure that, if the employees were successful in the final hearing, the employer companies, from which the employees derived such security of employment as they had, could be maintained in existence as stevedores or as the continuing suppliers of labour in the stevedoring business. If that could not be done, the conduct of the Group which had altered the position of the employees to their prejudice would lead inevitably to the dismissal of the employees.'