3.3 Proceedings in the NSW Civil and Administrative Tribunal
12 Mr Chaw also sought unsuccessfully to recover his franchise fee from Ms Jenkinson, who was a director of Coverall NSW, in the NSW Civil and Administrative Tribunal (NCAT) (Proceeding No. GEN 13/64141). Coverall Services Pty Ltd, which is an unrelated company that had no dealings with Mr Chaw, was also a respondent to that proceeding. On 20 November 2014, the Tribunal at first instance upheld Mr Chaw's claim under s 236 of the Australian Consumer Law (ACL), Schedule 2, Competition and Consumer Act 2010 (Cth), that Ms Jenkinson was a person involved in the misleading and deceptive conduct of Coverall NSW and had thereby contravened s 18 of the ACL.
13 Ms Jenkinson successfully appealed that decision and the Appeal Panel remitted the matter: Jenkinson v Chaw [2015] NSWCATAP 127. Ms Jenkinson was successful on the rehearing and the application was dismissed (No. GEN 13/64141). In dismissing the application on the remittal on 1 February 2016, Member Cohen characterised the applicant's claim relevantly as either:
(1) a cause of action brought against Ms Jenkinson as a former director of Coverall NSW arising by reason of Coverall NSW going into liquidation (the Corporations Act Claim); and/or
(2) a contravention of s 236 of the ACL in that the respondent was knowingly involved in Coverall NSW's contravention (the ACL Claim).
14 Member Cohen found that the Tribunal lacked jurisdiction to determine the Corporations Act Claim. With respect to the ACL Claim, the Member relevantly found that it was clear from Ms Jenkinson's unchallenged evidence that she had no dealings with Mr Chaw at any time, and knew nothing of the facts and circumstances by which Mr Chaw dealt with an officer of Coverall NSW and came to an agreement to purchase the franchise.
15 Mr Chaw's appeal against Member Cohen's decision was dismissed on 27 July 2016 by the Appeal Panel: Chaw v Jenkinson and Coverall Services Pty Ltd [2016] NSWCATAP 174. The Appeal Panel found that the Tribunal erred in concluding that Mr Chaw's claim was stayed as a result of the liquidation of Coverall NSW and that his claim against Ms Jenkinson had ceased to exist because it had merged in the judgment against Coverall NSW. Nonetheless, the Appeal Panel dismissed the appeal, finding that:
16. However, these areas do not alter the outcome of the appeal. This is because Mr Chaw has not been able to point to any error in the first ground for rejecting his claim in the Tribunal below, namely, that Mr Chaw had not presented any evidence establishing that the Respondents were involved in any contravention by Coverall NSW within the meaning of s 236 of the ACL.