See also Bus v. Sydney City Council (1989) 167 CLR 78.
13 The focus in the cases to which I have referred was on a safe system of work. However, the duty of the employer is not confined to that circumstance. That is merely one manifestation of the circumstances in which the duty applies. Another uncontroversial aspect is the duty to provide a safe place of work.
14 The circumstance that requires particular consideration in this case is that the respondent engaged in an activity that placed her in a position of danger. That is, she sat on a glass table. The question that arises is whether the respondent was solely responsible for her own injury, so that the appellant did not breach its duty of care to her, or whether the respondent's actions were momentarily inadvertent, in circumstances where the appellant had failed to take reasonable care for her safety.
15 The respondent sustained her injuries at the end of a long day of work when she had been standing for a period of ten hours, during the course of an unusually busy period (the appellant was conducting a "Marathon Sale"). At the time she was interviewing customers in a waiting room, who were negotiating to purchase a vehicle. The room was furnished with four chairs with a glass topped table in between each pair of chairs. The respondent sat on the table which broke, causing her injuries in the manner described in the judgment of Santow JA.
16 The respondent gave evidence, which was not challenged in cross-examination, that she had never been given any direction not to sit on the table and that it was a frequent occurrence for staff to lean and sit on the table: "It used to be done all the time". The respondent's supervisor, Mr. Hulls, used to do so (White Book 15). Mr. Hulls was present on occasions when staff sat on the glass tables. He was present on the occasion of the respondent's injury, being engaged in the negotiations with the customer although it would seem on that occasion he was sitting on one of the chairs.
17 The respondent was not cross-examined on her evidence that people, including both staff and supervisors, frequently sat on the tables.
18 The appellant called evidence from a Mr. Wild who described himself as being "in charge" of the car yard, which comprised two separate yards on the opposite sides of Parramatta Road. His own office was on the other side of the road to where the respondent worked. He gave evidence that he had "once or twice" seen somebody sitting on the frame of the table. He did not specify whether this was an employee or a member of the public. Mr. Wild agreed he had the power to direct staff as to how they carried out their work; that if he knew people were sitting on a glass topped table he would be concerned about it from a safety perspective; and that had he known staff were sitting on the tables he would have given a direction to staff to cease doing so. He said that he had given no direction about the glass table because "commonsense would dictate that you don't sit on a glass topped-table" (p.119).
19 Santow JA and Stein AJA have characterised the respondent's conduct in sitting on the glass table as "simple carelessness" on her part, and that she was careless in circumstances where she knew, before her injury, that to sit on the table was dangerous. Their Honours have characterised the circumstance as "an every day danger" in respect of which nothing by way of warning signs was necessary. Their Honours also considered a warning sign or notice "would do no more than bring to the respondent's attention what she already knew". Santow JA added "it is by no means clear that she would have avoided the risk she took". That comment was made in relation to the question of causation, to which I shall return shortly. First, however, it is necessary to deal with breach, there being no question that the appellant owed the respondent a duty to take reasonable care for her safety.
20 I have already referred to the factual context in which the question of breach falls to be determined. The matters relevant to the question whether there was a breach of duty may be summarised as follows: employees regularly sat on the glass tables during the course of their duties; this was known or ought to have been known to the appellant; in the first place, Mr. Hulls, the respondent's direct supervisor frequently sat on the table; in addition, Mr. Wild, the boss, was aware that sometimes people sat on the tables although he did not specify that the persons he had seen do so were employees; Mr. Wild also considered that sitting on the tables was dangerous from a safety perspective.
21 In my opinion, two things emerge from this. First, the employees, including persons in supervisory positions, engaged in a practice during the course of their duties in respect of which there was a risk of injury. Secondly, given that practice, the furniture, in this case the glass tables, provided by the employer in the areas where the employees worked were unsuitable, because they were liable to break. In other words the appellant provided a work environment that was not safe. The appellant contends however, and this has been accepted by the other members of the Court, that the respondent's conduct on this day was simply foolhardy. Put another way, it was said that the respondent did something she knew to be dangerous so that there was no breach by the appellant of its duty of care.
22 There are a number of answers to this. As I have already explained, there was a practice of the employees to sit on the tables. The respondent did not think it was folly or foolish for an adult to sit on a glass topped table. The respondent explained that she sat on the table on this occasion in circumstances where she was tired. When asked directly "Did you perceive any danger at all associated with the table" she responded "Well no I mean they're not". Whilst she agreed that as a matter of commonsense a person probably does not sit on a glass topped table, she said "unfortunately we don't always use our commonsense", "I can't be responsible for my actions every time… Because I am human and we all make mistakes".
23 Those answers were given in a context where the respondent was at the end of a ten hour shift in a period of work that involved a number of consecutive days working long hours. She also explained "I'd seen other people do it and at the time I actually did it I didn't think about doing it, I just did it". To the extent that she conceded that she had asked children to get off the table because "it's dangerous" her concern did not relate to the fact that it was a glass topped table, rather it related to the fact that children could hurt themselves on the table, that "they might hit their head against the actual side … they might get their fingers stuck in the actual bracing .. they can hurt themselves, anything to do with the table". It is perhaps interesting to note that no-one asked the respondent whether she appreciated the glass might break. There was no other evidence as to the respondent's awareness or appreciation of the danger other than that to which I have referred. In particular, there was no evidence that she knew that sitting on the glass table was dangerous.
24 The evidence, in my opinion, demonstrates that the respondent was inadvertent in relation to her own safety in circumstances where the appellant had permitted the very conduct of its employees that the appellant's manager described as dangerous. It does not, in my opinion, permit of any other interpretation. The appellant's only response for not taking steps to protect the respondent against that danger was that Mr. Wild thought "one would assume that you don't sit on a glass table". He made that assumption, in circumstances where he was aware that people did just that.
25 In my opinion, the appellant was in breach of its duty of care to the respondent in not providing her with a safe place of work and in knowingly permitting the employees to engage in a practice that was considered by the appellant to be dangerous. In my opinion this is a case, where to adopt the words of Latham CJ in Davies v. Adelaide Chemical & Fertilizer Co. Ltd. (1946) 74 CLR 541 at 546:
"There is no evidence upon which it can be found that the accident was due to any deliberate act done in conscious or foolhardy defiance of this realised danger."
26 Nor is it an answer to the charge that the appellant breached its duty of care to say that the respondent could and should have carried a chair from another office. That, in my opinion, goes to contributory negligence. But in any event, it fails to take account of the respondent's inadvertence brought about by the conditions of her work on the day of and in the days leading up to the accident.
27 That then leads to the question of causation. There was considerable debate on the appeal as to whether the appellant should have put a warning sign on the tables. Santow JA has indicated first, on the question of breach, that there was no obligation on the employer to put warning signs to avert the respondent's carelessness. In respect of causation, his Honour has added "such a notice would do no more than bring to the respondent's attention what she already knew". Likewise he considers that it was not incumbent upon senior staff to tell an employee sitting on the table to get off.
28 The evidence, on the view I have taken of it, does not unequivocally lead to a conclusion that the respondent knew or fully appreciated the danger of sitting on the table. But in any event, a warning sign may have served to bring back to the respondent's attention that which she had inadvertently overlooked, namely, that as a matter of commonsense one does not sit on a glass topped table. It was also argued that the there was no evidence from the respondent that she would have obeyed a warning sign. However, the evidence did establish that the respondent was a careful employee who had, when occasion required, given directions to children when she saw them in a position of potential danger. She was not cross-examined to the effect that she did or had a tendency to disobey instructions. It is reasonable in my opinion, to infer that she would have had regard to a sign if placed in an appropriate place.
29 This case, however, is not only about signs, and, in any event, the warning sign may not have been sufficient discharge of the appellant's duty of care in this case, given the conditions under which the appellant was required to work at this time, namely for long hours, standing for ten hours. The appellant had provided a work environment in which it knew an unsafe practice had developed and it should have taken some steps to avoid the risk of harm that thereby ensued. Those steps should have included instructing staff not to sit on the tables, or providing furniture that was not a potential source of harm. In my opinion, its failure in any of these respects, at least, was not only evidence of breach, but was causative of the respondent's injury.
30 That leaves the question of contributory negligence. The appellant contends that if it did breach its duty of care, then the assessment of contributory negligence should have been significantly higher than 30% as found by the trial judge. For my part, I would not interfere with that assessment. As I have said, I consider the respondent's action in sitting on the glass table to be inadvertent. Inadvertence does not bespeak a significant failure to take care for one's own safety so as to call for an overwhelming apportionment of contributory negligence against a plaintiff. Indeed, it is arguable that in a case of inadvertence, there is no room for a finding of contributory negligence at all. However, as there is no cross-appeal, although I consider 30% is the outmost of the range of the proper exercise of a discretion, in circumstances where the appellant permitted an unsafe practice to operate in its workplace, I would not interfere with the trial judge's assessment.
31 Accordingly, I would dismiss the appeal with costs.
32 SANTOW JA:
OVERVIEW
This is an appeal by a quasi employer, Boyded Industries Pty Limited. It had the direction, supervision and control of the respondent, who as an employee injured herself when glass shattered after she sat on the appellant's glass table while conferring with clients in the course of her duties. The trial judge, Dodd DCJ, concluded that the appellant was liable in negligence to the respondent, having failed to place any warning sign as to the danger of sitting on the glass table. This was where according to the trial judge the accident would have been averted with such signs, or if senior employees had themselves repeatedly warned staff and others not to sit on the table.
33 The trial judge found contributory negligence, including causation. The appellant contends that insofar as contributory negligence remains in issue, 65% should be substituted for 30%.