Issues of Fact
12 A number of affidavits were read at the hearing before me. Fernando Lemos, Jim Kiaris and Mr Glambedakis were required for cross-examination and gave oral evidence. There were limited areas of factual dispute. Unless otherwise indicated, what follows may be taken as my findings of fact, on the balance of probabilities, with reasons given for particular findings made in areas of controversy.
13 Mr and Mrs Glambedakis have resided at 189 Homer Street, Earlwood for a number of years. From time to time, over several years, Mr and Mrs Glambedakis had utilised the services of Jim Kiaris of Wizard Home Loans Earlwood to obtain mortgage finance.
14 The affidavits of Mr Kiaris recounted his involvement in arranging or providing finance to Mr and Mrs Glambedakis over the years. He stated that the Defendants had an "impaired credit history" (paragraph 4, affidavit of Mr Kiaris sworn 23 January 2009).
15 In August 2007, Mr and Mrs Glambedakis were both directors of Expert Decorative Services, a consultancy business carried on from their home address at 189 Homer Street, Earlwood. The business was effectively carried on by Mr Glambedakis with Mrs Glambedakis performing secretarial and clerical functions. She was an employee of the business and group certificates issued to her (T89-90).
16 Mr Glambedakis was born in 1947 and Mrs Glambedakis in 1948, with each of them being 59 years of age at the time of relevant events between August and October 2007.
17 It appears that a number of loans had been secured by mortgage on the subject property over the years. Reference was made to a loan from GIO Finance which was followed in 2002 by a mortgage to Magney Mortgages Limited to secure a loan of about $560,000.00 (T71-72).
18 In February 2004, the Defendants borrowed from MDN Mortgages Pty Limited by way of mortgage and discharged the mortgages to Magney Mortgages Limited (T72-79; Exhibits A and B).
19 Mr Angelo D'Agata, solicitor, of Alidenes Solicitors acted for the Defendants in the February 2004 loan and mortgage transactions. Two mortgages were given by the Defendants to MDN Mortgages Pty Limited in February 2004, securing total borrowings of about $681,000.00. The term of the mortgage was one year with interest payments for the term of the mortgage to be prepaid directly from the loan proceeds (Exhibit A). A letter from Mr D'Agata dated 26 February 2004 (Exhibit B) revealed distribution of settlement proceeds including the sum of $578,511.74 to Magney Mortgages Limited, the sum of $63,026.01 to MDN Mortgages Pty Limited and the sum of $21,667.95 to Mrs Glambedakis (Exhibit B).
20 It is clear that the sum paid to MDN Mortgages Pty Limited was by way of prepaid interest for the one-year loan. Although Mr Glambedakis prevaricated under cross-examination concerning his understanding of the prepaid interest component of this loan (T76-79), I am well satisfied that Mr Glambedakis had a clear understanding of the interest component of that loan and the fact that it was prepaid. Mr Glambedakis had a clear understanding of this financial arrangement, a view reinforced by my observations of him at the hearing, both as a witness and as an advocate. He struck me as a "hands on" businessman with a clear understanding of the detail and ramifications of financial dealings in which he was involved.
21 It is noteworthy that a substantial sum ($21,667.95) was paid at settlement in February 2004 in favour of Mrs Glambedakis. This issue is relevant to aspects of the proceedings relating to her.
22 On 21 January 2005, the Defendants requested that the MDN Mortgages Pty Limited mortgages be renewed for a further 12 months (Exhibit C; T79-80).
23 The loan arrangement between the Defendants and MDN Mortgages Pty Limited was still on foot in mid-2007. However, the Defendants were in default under that loan and it appears that proceedings were commenced in this Court as a result (T43; T80; paragraph 11, affidavit of Mr Kiaris sworn 5 August 2009).
24 In about June 2007, Mr Glambedakis approached Mr Kiaris seeking assistance to obtain a loan for about $750,000.00 for the purpose of refinancing the MDN Mortgages Pty Limited loan and to undertake renovations on his home and to repay other family debts (paragraph 3, affidavit of Mr Kiaris sworn 23 January 2009).
25 By August 2007, Mr Kiaris, from time to time, was arranging loans for clients through Carrington National Mortgage Company, of which Fernando Lemos was National Sales and Marketing Manager.
26 On 8 August 2007, Mr Lemos attended the Wizard Homes Loans office at Earlwood. Although there was some controversy in the oral evidence of Mr Kiaris, Mr Lemos and Mr Glambedakis concerning events on 8 August 2007 at that office, I am satisfied on the balance of probabilities that the following occurred on that day.
27 I am satisfied that Mr Glambedakis was pressing Mr Kiaris to arrange finance so that the Defendants could discharge their indebtedness to MDN Mortgages Pty Limited which had given rise to default and subsequent court proceedings. Mrs Glambedakis was aware that the MDN Mortgages Pty Limited loan had "gone wrong" (paragraph 7, affidavit of Mrs Glambedakis, 11 March 2009).
28 The Wizard Home Loans office at Earlwood was located at 210 Homer Street, Earlwood, just over the road from the Defendants' home at the subject property. I am satisfied that Mr Lemos and Mr Kiaris met at the Wizard Home Loans office at Earlwood on 8 August 2007 to discuss a range of matters of mutual interest to them. In that context, I am satisfied that Mr Kiaris introduced Mr Lemos to Mr Glambedakis and some discussion took place concerning application being made to Carrington National Mortgage Company for a loan. Although Mr Lemos has no recollection of meeting Mr Glambedakis, I am satisfied that he did so and that, during that meeting, his business card was handed to Mr Glambedakis. I am satisfied that Mrs Glambedakis was not present at the time of this meeting.
29 Following that meeting and later on 8 August 2007, Mr Kiaris and Mr Glambedakis met, and documents were provided by Mr Kiaris to Mr Glambedakis for the purpose of a loan application being made by the Defendants. Mr Kiaris states that the loan application was completed by Mr and Mrs Glambedakis in his presence on that day. There is a dispute on the evidence as to whether Mrs Glambedakis was present on this occasion. Annexed to the affidavit of Mrs Glambedakis of 11 March 2009 (Annexure A) are a number of documents apparently signed by Mr and Mrs Glambedakis, but not otherwise completed, being part of the loan application documents. The existence of these documents in this form supports a conclusion that Mr Kiaris provided the blank documents to Mr Glambedakis, who then returned home on the short journey across Homer Street, with each of the Defendants then signing the documents before they had been otherwise filled in. I accept that Mr Glambedakis then returned to the office of Mr Kiaris, where the documents were completed and then submitted by facsimile to Mr Lemos that day (Annexure A, affidavit of Mr Kiaris sworn 23 January 2009).
30 At the hearing, it was not contended for Mrs Glambedakis that any matter contained in the completed loan application was false or misleading. This is not a case where a person signed a blank form, with false information being inserted thereafter without the knowledge of the signatory. Accordingly, I do not consider that much turns upon the irregular manner adopted for obtaining the signature of Mrs Glambedakis on 8 August 2007. As will be seen, I am satisfied that Mrs Glambedakis acquired a full and complete understanding of the terms and conditions of the loan and mortgage with the Plaintiff.
31 The loan application identified Mr D'Agata of Alidenes Solicitors as the Defendants' solicitor and Theo Premetis, of Lazarides Premetis & Associates, as the Defendants' accountant. A loan of $750,000.00 was sought in the application with the "interest only" box being ticked.
32 A significant factual dispute exists concerning what was said on 8 August 2007 concerning interest rates. Mr Glambedakis gives a version which asserts effective oral acceptance by Mr Lemos and Mr Kiaris of a form of three-year payment-free arrangement (paragraphs 31-37, affidavit of Mr Glambedakis sworn 13 March 2009). Mr Lemos denies this claim (paragraph 7, affidavit of Mr Lemos sworn 28 January 2009; paragraphs 7-13, affidavit of Mr Lemos sworn 16 June 2009). Mr Kiaris also refutes the version of Mr Glambedakis (paragraph 9, affidavit of Mr Kiaris sworn 23 January 2009; paragraph 15, affidavit of Mr Kiaris sworn 5 August 2009; T46-47, 49). For reasons expressed in greater detail later in this judgment, I reject the account of Mr Glambedakis on this aspect and accept that of Mr Lemos and Mr Kiaris.
33 On 15 August 2007, an approval in principle for a loan of $750,000.00 issued from Carrington National Mortgage Company with certain conditions to be met, including provision of a completed accountant's declaration (Annexure B, affidavit of Mr Kiaris sworn 23 January 2009).
34 Mr and Mrs Glambedakis met with their accountant, Mr Premetis, on 21 August 2007. Mr Premetis completed an accountant's declaration on that day (Annexure C, affidavit of Mr Kiaris sworn 23 January 2009). The declaration stated that Mr and Mrs Glambedakis had acknowledged to Mr Premetis, amongst other things, that they had applied to borrow $750,000.00 with an applicable interest rate of 10.2% per annum and with the monthly repayment under the loan, as at the date of the loan application, calculated to be $6,375.00 over 36 months. Mrs Glambedakis confirmed in her affidavit that she went to the accountant with her husband to sign papers. Mr Glambedakis confirmed that Mr Premetis had been his accountant since the mid-1990s, and that he regarded him as a careful and honest man whom he trusted and a person whom he would not expect to sign anything false (T70).
35 It is apparent that the accountant's declaration is fundamentally inconsistent with the assertion that Mr Glambedakis had been informed, or otherwise believed, that the loan application was for a loan including a three-year period during which no payments by way of interest or principal would be required. I accept that Mr and Mrs Glambedakis were familiar with the concept of prepaid interest from the 2004 loan and mortgage with MDN Mortgages Pty Limited (see [19]-[20] above) and that the August 2007 application could be contrasted clearly with such an arrangement.
36 On 6 September 2007, each of the Defendants made a statutory declaration explaining variations between their full names and the names appearing on their Medicare cards (part Annexure A, affidavit of Mrs Glambedakis sworn 11 March 2009; Annexure H, affidavit of Mr Glambedakis sworn 13 March 2009). In her statutory declaration, Mrs Glambedakis described her occupation as "office assistant" and in his statutory declaration, Mr Glambedakis described his occupation as "business manager". The approval in principle of 15 August 2007 had sought statutory declarations dealing with these aspects and I infer that these statutory declarations were provided in response to that requirement by the lender.
37 On 17 September 2007, a letter of approval from Carrington National Mortgage Company issued which Mr Glambedakis picked up from the office of Mr Kiaris in Earlwood (paragraph 60, affidavit of Mr Glambedakis sworn 13 March 2009). The approval was for a loan of $720,000.00 with an interest rate of 10.45%, with the loan type described as "Three Years Interest Only then 25 Years Principal & Interest" and a loan term of 30 years with monthly payments of "$6417.77 (Interest Only)" and "$6671.91 (P&I)" (principal and interest). Accordingly, the face of the loan approval specified a loan involving interest-only payments for the first three years, and thereafter payments of principal and interest. The document stated that "repayments will be due on the same day in each month as the proposed date of settlement" and provided that payments were to be made by direct debit and foreshadowed that a direct-debit authority form would be furnished with the mortgage documents. The document also stated that "JP Morgan Trust Australia Limited" was to be noted as the first mortgagee on insurance documents. Mr Glambedakis well understood the terms and conditions of the loan offer, including the provisions for interest-only payments for the first three years of the loan (paragraph 60, affidavit of Mr Glambedakis sworn 13 March 2009).
38 On 27 September 2007, more documents concerning the loan were received by Mr Glambedakis, and he went through them to find the main points, in the course of which he checked on the early discharge fee (paragraph 62, affidavit of Mr Glambedakis sworn 13 March 2009). He noted that the early discharge fee was 2.75% of the loan value and raised the matter with Mr Kiaris who, in turn, contacted Mr Lemos. On 28 September 2007, Mr Lemos informed Mr Kiaris by email that the early discharge fee would be reduced to 2.15% (Annexure K, affidavit of Mr Glambedakis sworn 13 March 2009).
39 On 2 October 2007, Mr and Mrs Glambedakis visited their solicitor, Mr D'Agata at the office of Alidenes Solicitors at Dulwich Hill (paragraphs 68-69, affidavit of Mr Glambedakis sworn 13 March 2009). Mrs Glambedakis admitted that she attended the solicitor (paragraph 12, affidavit of Mrs Glambedakis sworn 11 March 2009). On that day, each Defendant certified that he and she had obtained legal advice on the nature and effect of the loan documents from Mr D'Agata and understood its nature and effect and the obligations and risks involved (page 11, Annexure C, affidavit of Rory Ratz sworn 28 January 2009).
40 Having regard to the totality of the evidence, I am satisfied that Mr D'Agata explained to the Defendants the terms and conditions of the loan agreement between the Plaintiff and the Defendants at their meeting on 2 October 2007. Mr Glambedakis said that Mr D'Agata had acted as solicitor for his wife and himself for the purpose of various loans and mortgages in recent years, and that he regarded Mr D'Agata as a careful and honest person whom he trusted and whom he would not expect to sign a false document (T70-71).
41 The loan agreement itself is a significant document. It specifies the lender as being JP Morgan Trust Australia Limited and the Defendants as the borrowers. The mortgage manager is stated to be Carrington National Mortgage Company. The loan amount is $720,000.00 with a variable interest rate of 10.45% per annum. The agreement specified that the first repayment was due one month after the settlement date and that monthly repayments were due thereafter. The agreement referred to "360 repayments" with "interest only for 36 months from the settlement date". The loan was to be secured by a first registered mortgage by the Defendants over the subject property.
42 Each of the Defendants signed the loan agreement on 2 October 2007. On the same day, each of the Defendants signed a direct-debit request seeking the opening of an account with the Bank of Queensland at Marrickville in the name of Mr Glambedakis (Annexure D, affidavit of Mr Ratz sworn 28 January 2009).
43 Each Defendant executed the mortgage to JP Morgan Trust Australia Limited, with Mr D'Agata witnessing the signature on the mortgage of each Defendant (Annexure A, affidavit of Mr Ratz sworn 8 May 2009). Annexure B to the mortgage, which was executed by each Defendant, provided that the mortgage secured payment of all money owing in respect of the agreement specified in the schedule to the mortgage. The schedule specified the loan agreement between the Defendants and the mortgagee in the sum of $720,000.00. I am satisfied that the loan agreement referred to in Annexure B to the mortgage is the loan agreement executed by the Defendants on 2 October 2007. The loan agreement incorporated the general terms and conditions, a copy of which is Annexure C to the affidavit of Mr Ratz sworn 8 May 2009. In addition, the mortgage between the Plaintiff and the Defendants incorporated the provisions contained in Memorandum No. 9690126 filed at Land & Property Information New South Wales, a copy of which is Annexure B to the affidavit of Mr Ratz sworn 8 May 2009.
44 On 2 October 2007, JP Morgan Trust Australia Limited changed its name to BNY Trust Company of Australia Limited (paragraph 3, affidavit of Owen Taylor sworn 26 March 2009). It was not submitted that anything in these proceedings turned on this change of name.
45 On 8 October 2007, Mr D'Agata provided certificates that he had known each of the Defendants for five years (Annexure B, affidavit of Fernando Lemos sworn 16 June 2009).
46 On 17 October 2007, settlement of the loan as between the Plaintiff and the Defendants took place (paragraph 71, affidavit of Mr Glambedakis sworn 13 March 2009). By letter dated 17 October 2007, Mr D'Agata gave directions for drawing of cheques at settlement, including cheques in the total sum of $690,645.71 payable to MDN Mortgages Pty Limited and $17,403.11 payable to Mr Glambedakis (Annexure F, affidavit of Mr Ratz sworn 8 May 2009). These settlement figures may be contrasted with those set out in Mr D'Agata's letter of 26 February 2004 (see [19] above) which included a sum by way of prepaid interest to MDN Mortgages Pty Limited (Exhibit B).
47 I am satisfied on the balance of probabilities that Mr D'Agata, a careful solicitor who had acted for Mr and Mrs Glambedakis for some years, explained to Mr and Mrs Glambedakis the terms and effect of the loan and mortgage arrangements entered into by the Plaintiff, through Carrington National Mortgage Company as the Plaintiff's mortgage manager. Mr and Mrs Glambedakis certified that Mr D'Agata had explained these matters to them. The signatures of Mr D'Agata on a number of documents, including the mortgage itself, support this conclusion. As he had done in the past, Mr D'Agata acted for the Defendants on the settlement of the loan and gave directions for disbursement of the loan monies upon settlement.
48 The consistent content of the loan documents was that the loan required interest-only monthly payments for the first three years, thereafter translating into a loan requiring monthly payments of principal and interest. There is no support in any of the loan documents for the suggestion made by Mr Glambedakis that no payments at all were to be made in the first three years. This was not a prepaid interest loan, where part of the borrowed monies were to be paid to the Plaintiff. So much was clear in the contrast between the settlement letters of Mr D'Agata concerning the February 2004 and October 2007 loans. The appropriate inference, which is entirely consistent with the documents, was that Mr D'Agata made this fact clear to both Mr and Mrs Glambedakis on 2 October 2007.
49 As required by the loan agreement, Mr and Mrs Glambedakis opened a direct-debit account with the Bank of Queensland in the name of Mr Glambedakis (Exhibit D). After an initial deposit of $50.00 to open the account on 3 October 2007, the sum of $8,847.00 was deposited on 19 October 2007, with further deposits being made on 10 December 2007 ($2,750.00), 13 December 2007 ($2,500.00), 9 January 2008 ($4,499.00), 16 January 2008 ($1,800.00) and 19 February 2008 ($6,800.66). Mr Glambedakis conceded that he paid these monies into the Bank of Queensland account in this period (T86-88).
50 I am satisfied that these payments were made into the account so that the Defendants could meet the monthly interest-only payments due under the loan and mortgage arrangement. I reject Mr Glambedakis' account in which he attempted to provide a contrary explanation (T86-88). The irresistible inference is that Mr Glambedakis was well aware that interest-only monthly payments were to be made under the mortgage after 2 October 2007, thus the need to have funds in the Bank of Queensland account to meet these direct debits.
51 Mr Glambedakis points to the loan statements of Carrington National Mortgage Company with respect to this loan in support of his argument that no interest was to be paid in the first three years. He relies upon a loan statement issued on 8 January 2008 (Annexure M, affidavit of Mr Glambedakis sworn 13 March 2009) with entries for 17 November 2007 and 17 December 2007 describing the transaction as "Interest (Capitalised)". Mr Glambedakis submitted that this demonstrated that interest was to be capitalised and thus added to the capital debt, with the consequence that it was not due and payable during the first three years of the loan. On this basis, he submitted that there was no default under the loan and mortgage because no sum at all by way of interest or principal was to be paid before 17 October 2010. Mr Glambedakis relied as well on a further Carrington National Mortgage Company loan statement dated 21 January 2009 which described transactions as "Interest (Capitalised)" and "Higher Rate Interest (Capitalised)" in the period between 17 November 2009 (Annexure F, affidavit of Mr Ratz sworn 28 January 2009).
52 I do not accept the submissions of Mr Glambedakis on this issue. There are a number of reasons for this conclusion.
53 Firstly, all the loan and mortgage documentation is entirely inconsistent with his submission, and supports the Plaintiff's argument that monthly payments were required on an interest-only basis during the first three years of the loan.
54 Secondly, Mr Glambedakis set up the direct-debit account and paid significant sums into it in the early months of the loan which serviced the loan for a period. His own conduct in this respect was entirely inconsistent with a belief that no monies were payable under the loan in its first three years.
55 Thirdly, to the extent that Mr Glambedakis seeks to rely upon the loan statements of Carrington National Mortgage Company and the use of the term "capitalised", it is necessary to read the statements as a whole. The particulars of the loan set out on the statement are not consistent with an arrangement where no payments at all were required for the first three years of the loan. The statement revealed an accumulating balance each month, with the borrowers being credited for monthly payments actually made. Accordingly, the face of the statement disclosed a lender expecting, and accepting, monthly payments as interest fell due on the loan.
56 Fourthly, the evidence of Mr Lemos and Mr Kiaris, which I accept on this aspect, rejected the account of Mr Glambedakis concerning the 8 August 2007 conversation about interest (see [32] above). Mr Kiaris said that it was not possible to arrange a home loan in August-October 2007 on the basis that there would be no payments for the first three years and he would have so advised a client if asked (paragraph 17, affidavit of Mr Kiaris sworn 23 January 2009). Thus, the evidence is to the effect that no commercial lender would enter into an arrangement involving no payments whatsoever being required during the first three years of the loan, and that no such arrangement was entered into with the Defendants. Mr Glambedakis could not advance any rational explanation for a commercial lender entering into such an arrangement with him and his wife in October 2007 (T104). It was not as though their credit record was satisfactory. The Defendants were borrowing in an attempt to extricate themselves from existing difficulties in which they found themselves. In assessing the evidence for the purpose of fact finding, the Court may have regard to the absence of any commercial reality in an arrangement as contended by Mr Glambedakis. Mr Burke submitted that the loan ultimately approved for the Defendants in October 2007 was one of $720,000.00, less than the in-principle approved sum of $750,000.00. On the First Defendant's submission, the Plaintiff had agreed to lend to the Defendants the sum of $720,000.00, together with interest over three years on the basis that that sum would be added to the capital debt, thereby producing a principal sum in the order of $900,000.00 or more. Mr Burke submitted that this was not only devoid of commercial reality, but entirely inconsistent with the approval process revealed in the evidence, whereby the Plaintiff confined the principal sum to be advanced to the Defendants to a sum of $720,000.00. I accept these submissions of the Plaintiff.
57 Fifthly, Mr Kiaris said that Mr Glambedakis never complained to him about having to make repayments under the October 2007 loan and mortgage. The first time that Mr Kiaris became aware of any issues in relation to the Defendants having to make repayments was when he was contacted by the Plaintiff's solicitor in December 2008 (paragraph 25, affidavit of Mr Kiaris sworn 5 August 2009). The Defendants lived over the road from Mr Kiaris' office. The evidence reveals that Mr Glambedakis would frequently visit or contact Mr Kiaris concerning loan and mortgage issues. Having observed Mr Glambedakis, and having considered his evidence and other evidence which relates to him, he does not strike me as a person who would be backward at coming forward if he felt there was something to complain about in his own financial interests. If Mr Glambedakis honestly believed that no repayments were required to be made until 17 October 2010, I have no doubt that he would have been on Mr Kiaris' doorstep to register his protest during 2008. The failure of Mr Glambedakis to so act speaks strongly against him having such a belief.
58 If further evidence was required to reinforce these factual findings, it can be found in other documents which are in evidence. On 29 October 2007, a "Welcome" letter was sent to the Defendants by the Carrington National Mortgage Company, confirming that settlement had taken place on 17 October 2007 and that the loan details included a loan amount of $720,000.00 with minimum monthly instalments on an interest-only basis for three years, with the payment frequency being monthly in arrears by a direct debit from a nominated bank account (Annexure E, affidavit of Mr Ratz sworn 28 January 2009). A further letter dated 29 October 2007 to the Defendants from the Carrington National Mortgage Company advised an increase in interest rate from 10.45% to 10.75% effective from 10 October 2007 and that, as a result, the Defendants "interest only instalments due on 17 November 2007 will include the increased rate effective from 10 October 2007" and that "direct debit repayments will be adjusted to reflect the new monthly instalment" (Annexure L, affidavit of Mr Glambedakis sworn 13 March 2009).
59 I am more than comfortably satisfied that the loan and mortgage arrangement entered into between the Plaintiff and the Defendants involved a condition that interest-only payments were to be made monthly in the first three years of the loan, and that Mr Glambedakis always knew this to be so. I reject the account of Mr Glambedakis on this issue which, in my view, is based upon an opportunistic reliance upon the word "capitalised" appearing in the loan statements.
60 I am satisfied that no payment has been made under the loan and mortgage arrangement by the Defendants since February 2008 and that default under the mortgage has been demonstrated by the Plaintiff. As at 21 January 2009, the loan was $130,995.10 in arrears and the loan balance was $850,995.71.
61 The affidavit of Mr Glambedakis sworn 20 May 2009 was treated as written submissions in support of his case. I reject the submission of Mr Glambedakis which suggests that the lender here is, in reality, Carrington National Mortgage Company and not the Plaintiff. A proper and sensible construction of the documentary evidence demonstrates clearly that the Plaintiff was the lender and mortgagee, with Carrington National Mortgage Company, acting as the loan or mortgage manager. I reject the submission of Mr Glambedakis that any step taken by Mr Lemos, Mr Kiaris, the Plaintiff, Carrington National Mortgage Company or any other person gave rise to a change in the loan and mortgage arrangement whereby no payment whatsoever was required to be made in the first three years of the loan. The obligations of the Defendants were, and remain, as set out in the loan and mortgage documents which I am satisfied were explained to each of them by their accountant, Mr Premetis, and their solicitor, Mr D'Agata.
62 Notices pursuant to s.57(2)(b) Real Property Act 1900 and s.80 Consumer Credit Code were served on each of the Defendants on 24 April 2008 (affidavit of Mark Gerard Slater sworn 29 April 2008). Neither Defendant has taken action in accordance with these default notices.