Grounds 1B, 1, 2 and 3: inadequate reasons
42 The applicant complains that the Tribunal failed to discharge its duty under s 43(2) and (2B) of the AAT Act, and otherwise failed to sufficiently state its reasons in respect to [59] (addressed above), and the demeanour finding in [69].
43 The applicant's submissions on this ground were, in large part, directed to that aspect of [69]:
As the respondent submits, there was no misunderstanding of the law so far as Ms Beckett's offending conduct was concerned, and there was no change in the law. Notwithstanding her expressions of contrition, I was left with the impression, from both Dr Furst's report and Ms Beckett's oral evidence and her demeanour when questioned on these matters, that she did not properly appreciate the gravity of her behaviour or fully accept responsibility for it. These matters do not lead me to share Dr Furst's view that Ms Beckett is "highly unlikely" to act in the same manner in the future. This also bears on the weight I can give to character references referred to below.
44 It was submitted that is a key paragraph in which the Tribunal rejected three significant submissions in the applicant's case: that she had demonstrated insight into her wrong conduct and accepted responsibility for it and that she was highly unlikely to err again. It was submitted that the applicant's oral evidence which was relied on as not appreciating the gravity or not fully accepting responsibility is unreferenced, unexplained and her adverse demeanour is unidentified. It was submitted that the expected demeanour, in the circumstances, was not self-evident (those circumstances included the applicant's personal circumstances), and that the fact-finder relying on demeanour has an obligation to carefully identify the demeanour relied on and to contrast it with a benchmark of universal normalcy or some norming standard which is said would be expected. The applicant submitted that the obligation to give reasons was particularly important in circumstances where using demeanour as a way of fact-finding is ill-suited to assessing the claims of women, victims of trauma and persons of diverse, non-Anglo-Celtic background, where the applicant satisfies each of those factors, and in circumstances where the hearing was conducted remotely by audio-visual link, with some parts of the transcript recording that aspects of the applicant's evidence suffered from recording audio failure. The applicant submitted that the conclusion in [69] that the Tribunal was not persuaded that the applicant is "highly unlikely" to err again is stated without sufficient reasons and is given without examination of the applicant's submissions on all the matters that could be expected to bear on that conclusion.
45 In addition, the applicant submitted that the recitation at [62], [65], [72]-[78], [80]-[81] that the Tribunal had ''taken into account" various of the applicant's submissions was merely formulaic and did not provide any reasons as to if or how the Tribunal had evaluated those submissions or how they were engaged, if at all, in the process that led to the conclusion in paragraph [69] or the Tribunal's ultimate conclusion in paragraph [82].
46 The respondent submitted that whether the failure to give adequate reasons amounts to an error of law for the purposes of s 44(1) has not been resolved by the High Court, and in that context, made the formal submission that it does not. The respondent accepted that this Court is bound by Full Court authority to the effect that a failure to give adequate reasons itself amounts to a relevant error of law, citing Dornan v Riordan (1990) 24 FCR 564 at 573; Civil Aviation Safety Authority v Central Aviation Pty Ltd [2009] FCAFC 137; (2009) 179 FCR 554 (Civil Aviation) at [49].
47 The respondent's primary submission was that the Tribunal provided adequate reasons for its decision, although it submitted that even if this Court were to conclude otherwise, the decision ought not be set aside, citing Civil Aviation at [55]; Sent v Commissioner of Taxation [2012] FCA 382; (2012) 128 ALD 34 at [133] citing Dornan v Riordan at 573.
48 Section 43(2) of the AAT Act imposes a duty on the Tribunal to give reasons for its decision. Where, as here, the Tribunal gives its reasons in writing, s 43(2B) provides that:
[T]hose reasons shall include its findings on material questions of fact and a reference to the evidence or other material on which those findings were based.
49 The Tribunal's duty to give reasons is not satisfied merely by setting out its findings on material questions of fact and identifying the bases for those findings. The duty to give reasons carries with it the duty to expose the reasoning process: Wonson v Comcare [2020] FCAFC 76; (2020) 377 ALR 596 at [90]-[93].
50 It is appropriate to consider the terms of [69], but to do so its broader context must first be recited, which included [66]-[68] (footnotes to the evidence omitted):
[66] The applicant also relied on a report of Dr Richard Furst, forensic psychiatrist, dated 15 August 2019. Dr Furst also gave oral evidence. His report was obtained for the purpose of these proceedings, following a single consultation. Dr Furst was instructed, amongst other things, that Ms Beckett's offending conduct was not designed to enrich her personally, but was motivated by efforts to "save face" over the beleaguered transaction.
[67] Dr Furst's report refers to the "Transactional-related Issues" and includes the following:
Ms Beckett stated the issue for her at the when falsifying the dates on the bank cheques in October 2012 (sic) was her belief that she was acting as an advocate for her clients, rather than an 'agent' for the Government.
"She said she 'panicked' at the time, stating, 'I had not ability to think more than one or two steps ahead … I responded to the immediate issue, then had to cover up … I did not have the professional distance and resources to take a step back and engage with the issue … I was in reactive mode'. She also described believing that it was her obligation to 'create a coherent narrative' for her client, a belief that was erroneous/misplaced and apparently out of keeping with the relevant legislation.
Her other actions of dishonesty were in relation to covering her actions.
In my opinion there was no relevant psychiatric or psychological explanation for her actions. Ms Beckett being a competent professional who apparently believed she was acting in the interests of her client/s at the time, having full awareness of her actions.
…
Ms Beckett is now aware of the relevant legislation, which says she should be an agent of the government. She now understands she had no right to 'hedge' or 'manipulate'. She now understands she has no right to present 'alternative facts'. She understand (sic) that the legislation says it has to be based on 'objective facts'.
Ms Beckett said, 'I understand the law now … I had been conscious of advocating for my clients.'
When asked how she would handle things should a similar situation occur in the future, Ms Beckett said, 'Rather than creating a narrative, I would say it is up to the party involved to provide their narrative. I am an agent of authority [i.e. an agent of the Government].
Given her expressed attitudes, knowledge and understanding in this respect, would regard it as highly unlikely for Ms Beckett to act in such manner in the future. Furthermore, she has no indications of mental disorder, personality disorder and has no other criminal offending or other dishonesty issues, suggesting that it is highly unlikely she will reoffend in the future.
[68] I must say that this evidence, in my view, does not assist Ms Beckett. For Ms Beckett to say, as she apparently did, amongst other things, that she was acting in the interests of her client/s instead of on behalf of the authority, that she was creating a "narrative" for her client/s, that she now understands she has no right to create "alternative facts", and that she is now aware of the relevant legislation, hardly explains or shows any real appreciation or insight as to what occurred. I did not think these matters, such as the reference to "alternative facts", were explained or clarified by Mr Beckett in cross-examination.
51 At the conclusion of [68] the Tribunal footnoted a reference to three pages of the hearing transcript. By doing so, the Tribunal precisely identified the oral evidence to which the observations in [69] related.
52 A proper reading of [69] in the context of its preceding paragraphs reflects that the Tribunal's reasoning is exposed. There are two bases for the Tribunal's conclusion in [69], referred to therein: first, Dr Furst's report (this aspect being the applicant's statements highlighted at [67] of the Tribunal's decision), and second, the applicant's oral evidence on that topic. I note that Dr Furst's report was written in 2019 (the report reflecting that he met with the applicant in July 2019) and the applicant gave evidence at the Tribunal hearing in February 2021. An examination of Dr Furst's report and the applicant's answers in the cross-examination at the passages identified by the Tribunal at [67]-[68] (which was directed to what the applicant meant by the answers she had given to Dr Furst), supports and illustrates the reasoning articulated by the Tribunal. In [68], the Tribunal explained the evidence and the obvious concerns with the statements made by the applicant to Dr Furst, and the answers given by the applicant in cross-examination, which then led to the Tribunal's conclusion in [69]. The Tribunal's reasoning as to its conclusion in [69] was therefore exposed (and was well open).
53 In so far as the applicant submitted the Tribunal did not explain the reference to demeanour, so much may be accepted. However, the nature of demeanour being impressionistic means it is not always capable of further explanation. Although more could have been said on this topic by the Tribunal, I am not persuaded that in the circumstances, the failure to do so resulted in the Tribunal's reasoning being inadequate. Even accepting for the purposes of argument that more detail on this aspect was required, the reasoning for the Tribunal's conclusion as to the applicant failing to fully accept responsibility, and that it did not share Dr Furst's view that it was "highly unlikely" that she act in the same manner again, are exposed in those passages. The issue of giving content to what the Tribunal meant by "demeanour" is not significant in the context where the statements to Dr Furst and the applicant's explanations of them in her evidence in the Tribunal are recited in [67]-[68]. The nature of the answers given and the concerns that arise from them, as explained in [68], are obvious. Giving further content could have made no difference to the result.
54 Turning to the broader complaint, that the Tribunal "taking in account" certain matters in [62], [65], [72]-[78], [80]-[81] was merely formulaic, without consideration of the matter.
55 Properly read, I am not persuaded that that submission is correct. As the passages above in respect to Dr Furst's report reflect, the Tribunal did engage in an analysis of the evidence and submissions. I accept the respondent's submission that, in effect, each time the Tribunal said it took account of a matter, it was reflecting that it was giving some weight to it.
56 Again, it is necessary to consider the paragraphs in context, which includes the structure of the reasons, described above, at least in part, in addressing ground 1A.
57 After referring to the convictions and sentence, the Tribunal at [39]-[54] next addressed the Board's submission that the applicant had breached obligations to disclose to the Board the offences when applying to renew her registration in 2013 and 2016. The Board had relied on that failure to disclose as part of the basis on which a finding of not being a fit and proper person was to be made.
58 I note that the Tribunal rejected the Board's submissions. In this context, at [50], although the applicant made a concession about her obligation to report conduct, the Tribunal did not act on it because it considered the concession was not correctly made. Pausing there. The Tribunal saying so reflects that the Tribunal was analysing, reasoning and explaining its conclusion, which (in light of some of the applicant's submissions) includes findings in her favour.
59 As described above, the Tribunal next considered the principles applicable to determining the application with reference to the authorities culminating in [62], which is the first paragraph complained of. I note that [62] simply identified the issue for determination. At [62]-[63] the Tribunal stated:
[62] The question is whether the applicant is a fit and proper person to be registered as a tax agent to be determined at the time of the hearing of the review. The applicant points out that authorities are clear that persons who have committed offences of dishonesty may redeem themselves and be fit and proper persons notwithstanding the offences. And as was pointed out, the exercise of the discretion to disqualify a person from being a tax agent is not to be used in punishment of that person. The purpose of the power to disqualify is to protect the public.
[63] Of course, protection of the public is not limited to protection of those who may engage Ms Beckett as her tax agent, or protection of the revenue, although those are of course important considerations. Protection of the public is also closely linked with public confidence in the system. The public is entitled to know and expect that persons who occupy the position of a tax agent are of high integrity.
60 The Tribunal thereafter considered the application against those principles, and the reasons thereafter are to be read in that light.
61 Further paragraphs complained of commence immediately thereafter (extract of report recited in [64] omitted):
[64] The applicant relied on a report of Ms Anne Lucas, forensic psychologist, dated 19 February 2017. Ms Lucas provided her report for the purposes of the District Court proceedings. Her report included:
…
[65] I have taken this report into account, including what is said of Ms Beckett's expression of remorse.
62 As to [65], that must be read with [64]. In [64] the Tribunal referred to the report of Ms Lucas relied on by the applicant, and extracted an extensive relevant passage. Having done so, the Tribunal stated at [65] that it had taken this report into account, including what the applicant had said about remorse. This statement and the sequence of these paragraphs reflects that the submission made was considered by the Tribunal. It reflects an acceptance of the applicant's submission and indicates that weight was to be attached to it.
63 The Tribunal at [66]-[69] next referred to and considered the evidence of Dr Furst, referred to above.
64 No complaint is made by the applicant of [70]-[71], which addresses the applicant's submission as to whether the conduct forming the offences was premeditated, and her motivation for engaging in it. The Tribunal concluded, inter alia, that the applicant did intend to mislead the OSR officers, she did so under oath, and knowing that what she was doing was criminal. Whatever the motivation, the conduct was designed to undermine the efforts of the revenue authority to ascertain the truth. These passages plainly reflect a reasoning process.
65 At [72]-[78], the Tribunal referred to and explained various submissions advanced by the applicant. In doing so, the Tribunal also referred to the evidence in support, addressing the content of the evidence. I do not accept the applicant's submission that these passages contain merely a list of topics.
66 I note that at [79], which is not complained of, having referred immediately above to the statements from, inter alia, various clients of the applicant, the Tribunal made observations about the public interest in ensuring tax agents comply with the high standards of integrity, putting those matters relied on into the context of the decision required to be made.
67 At [80]-[81], but particularly in [81], the Tribunal did refer to certain topics, but did so in the context of it having earlier referred to the content of the submissions and evidence relating to those topics. Again, by identifying that the submissions and evidence were taken into account, this reflects that the evidence was accepted and weight was given to it.
68 At [82], the Tribunal states that it has also had regard to the authorities, and that it had referred to the nature, seriousness and the circumstances of the offences for which the applicant was convicted and sentenced. The reference to these matters "also" being taken into account reflects that the Tribunal had regard in conducting its assessment, to those matters advanced by the applicant, as analysed by the Tribunal.
69 The inference that the references to "taken into account" reflects that the submission was considered and weight was given to a matter, is all the clearer when the reasons are considered as a whole, especially as there are occasions, at [68]-[69] and [70], where the Tribunal has made it clear that certain matters were not taken into account. If the Tribunal were not giving weight to the considerations, then further detailed explanation might be expected in that circumstance.
70 These impugned paragraphs of [62], [65], [72]-[78], [80]-[81] must be viewed in the context of the whole reasons, including, relevantly, the conclusions at [68]-[71], and the relevant legal principles and issue to be determined. When that is done, I am not persuaded that the reasoning process has not been exposed. Read fairly, the Tribunal adequately explained why it was not satisfied that the applicant met the criteria for being a fit and proper person. The Tribunal reached that conclusion having considered the relevant evidence and submissions, as analysed by it. Given the relevant principles, and the manner in which they were discussed by the Tribunal (which include [55]-[58], [60]-[63], [79], [82]), in particular, the importance of honesty and integrity, it is apparent from the reasons that the Tribunal was concerned there were serious issues with the applicant's understanding of her offending conduct: at [68]-[69]. As a consequence, the Tribunal was not satisfied that she was "highly unlikely" to act in the same manner in the future: at [69]. As the Tribunal explained, this bore on the weight to be attached to the applicant's character references: at [69]. The Tribunal emphasised that the issue is about protection of the public interest, which includes ensuring tax agents comply with high standards of integrity: at [79]. This was considered in the context of the nature and seriousness of the offending (in light of the findings, including at [59], [70], [71]): at [79], [82]. Read fairly, the reasons reflect that in reaching its conclusion the Tribunal placed greater weight on those matters just referred to, than those which were relied on by the applicant in mitigation (which had been accepted by the Tribunal). Read fairly, it is apparent from the reasons why it did so. The reasons given by the Tribunal adequately explain the conclusion it reached, such as to satisfy s 43(2) and (2B).
71 Grounds 1B, 1, 2 and 3 are not established.