5.3.2 Consideration
94 It is important to appreciate the sequence of events relevant to this ground.
95 On 6 and 8 June 2021, the Consultant, in accordance with the Director's request made under s 91 of the Act, sent emails to staff of the Director identifying his 30196 concerns, as set out in [31] and [34] above. A short while later, he set out his Cryo 11 AKL concerns in the spreadsheet.
96 On 15 June 2021 Mr Sacco wrote to the Director, informing her that he did not think that the Consultant's 30196 concerns (that the applicant had fraudulently altered his records and inappropriately claimed MBS 30196) were substantiated by the data.
97 On 14 July 2021 the Director had a telephone conversation with the applicant in which she put various matters about his conduct to him. Those included the Cryo 11 AKL concerns, but not the allegations of fraud or deliberate alteration of patient records as set out in the Consultant's 30196 concerns.
98 The Director made a decision not to take no further action under s 91. In accordance with s 89C(1)(b) she was obliged to give to the applicant her written report, setting out her reasons, and inviting the applicant to make written submissions within 1 month about the actions she should take in relation to the review.
99 The Director supplied the applicant with her Report on 29 July 2021. It conveys her concerns. Notably, she does not mention the allegations of fraud or deliberate alteration of patient records as set out in the 30196 concerns. It may be inferred that in her report she had regard only to matters that she considered to be of relevance to her decision under s 89C(1) to continue with the review and did not refer to mental processes or provisional views reached before the making of the decision; see, by analogy Minister for Immigration and Multicultural Affairs v Yusuf [2001] HCA 30; 206 CLR 323 at [69] (McHugh, Gummow and Hayne JJ); MZAPC at [67]-[69] (Kiefel CJ, Gageler, Keane and Gleeson JJ); Commissioner for Australian Capital Territory Revenue v Alphaone [1994] FCA 293; 49 FCR 576 at 591-592 (the Court).
100 In Kioa v West [1985] HCA 81; 159 CLR 550, Brennan J noted that a person "whose interests are likely to be affected by an exercise of power must be given an opportunity to deal with relevant matters adverse to his interests which the repository of the power proposes to take into account" in deciding the case (at 628). That is not to say that the person must be given an opportunity to comment on every adverse piece of information, irrespective of its credibility, relevance or significance. As his Honour said (at 628-629):
Administrative decision-making is not to be clogged by inquiries into allegations to which the repository of the power would not give credence, or which are not relevant to his decision or which are of little significance to the decision to be made. Administrative decisions are not necessarily to be held invalid because the procedures of adversary litigation are not fully observed … Nevertheless in the ordinary case where no problem of confidentiality arises an opportunity should be given to deal with adverse information that is credible, relevant and significant to the decision to be made. …
101 In that case, Brennan J considered that the failure to give the appellant an opportunity to deal with apparently credible, relevant and damaging information before making an order for deportation left a risk of prejudice which ought to have been removed. As his Honour said (at 629):
There was nothing in the circumstances of the case - neither in the administrative framework created by the Act nor in any need for secrecy or speed in making the decision - which would have made it unreasonable to have given [them] that opportunity. The failure to give [them] that opportunity amounts to a non-observance of the principles of natural justice.
102 This passage has been picked up in many cases, including VEAL, where at [17] the Court noted that what is adverse information that is credible, relevant and significant to the decision to be made must be determined by a decision-maker before the final decision is reached, not after a decision has been made when the decision maker has chosen to characterise the information in a particular way. In that case, the Court considered that, where the Tribunal said in terms that it gave no weight to the information in reaching its decision, that did not abrogate the responsibility of the decision-maker to supply the party with an opportunity to respond to it (at [18]). The question was not what decision the decision-maker should have made, nor what reasons the decision-maker gave for the conclusion reached, but rather what procedures should have been followed (at [19]).
103 The applicant submits that the failure on the part of the Director to inform him of the impugned comments denied him of an opportunity to respond to what was credible, relevant and significant information. However, as I explain in more detail below in relation to the apprehended bias submission, the adverse information to which the applicant refers consisted, in the case of the 30196 concerns, of allegations of fraud or deliberate alteration of patient records that were resolved in favour of the applicant upon further investigation, and an opinion that the Cryo 11 AKL concerns references reflected inaccurate ("untruthful") information, which the applicant accepted was the case.
104 Accordingly, the information was either not of the character of credible, relevant and significant information to the decision to be made (in the case of the 30196 fraud concerns) or was information that was in fact disclosed to the applicant (in the case of the Cryo 11 AKL concerns).
105 Furthermore, in a slightly different context, but in relation to the operation of these provisions, in Karmakar at [50], Logan J said, of communications with a consultant under s 90:
Whether any consultation as envisaged by s 90 occurs at all is entirely a matter for the Director. If it does, the Director's obligation is not to disclose the assistance, if any, received or the author of any advice but rather, as s 89C(1)(b)(i) of the HIA dictates, to furnish the practitioner concerned with "a written report setting out the reasons why the Director has not made a decision under section 91". The reasons in that report must be those of the Director, not of such person or body, if any she may have chosen to consult for assistance. There is nothing to indicate that the reasons in the report were other than those of the Director. It is to that report containing those reasons that the practitioner is expressly afforded an opportunity by invitation to respond. If those reasons reflect idiosyncratic views within the profession, that will be apparent on the face of the report itself. It would, in my view, have been permissible for the Director, if she chose, to have quoted from any advice which she received under s 90 of the HIA, naming the author, and indicating that she agreed with that advice. But she was under no obligation either expressly by statute or by implication so to do. Indeed, it would be permissible for the Director to consult under s 90 but depart from any resultant advice to her if she had a different opinion. The s 90 process is intramural. The extramural aspect of this stage of the processes for which Pt VAA provides is the report containing the Director's reasons. The reasons which the Director furnished in her report were comprehensive. They conspicuously fulfilled her obligation to afford Dr Karmakar with an opportunity to engage with the critical issues that had not led the Director initially just to decide to take no further action under s 91 and which might persuade her to make a referral to a committee. They also enabled Dr Karmakar to address those same issues to the end of persuading the Director under s 91 that, taking her submission into account no further action ought to be undertaken.
106 The present case concerns s 89C(2), where there is no explicit or additional procedural fairness obligation placed on the Director beyond the requirement that she consider the submissions provided by the applicant. This is within what Griffiths J in National Home Doctor Service Pty Ltd v Director of Professional Services Review [2020] FCA 386; 276 FCR 338 (NHDS) referred to as the "tier two" obligation (at [28]-[42]) where there are explicit procedural fairness requirements imposed upon the Director by s 89C, namely to provide a report and consider any submission made thereafter (at [70]).
107 It would be odd if the requirements of procedural fairness under s 89C(2) imposed an additional obligation upon the Director that is not present in s 89C(1)(b)(i), having regard to the obligation on the Director to make a decision to take one of the steps in s 89C(2) "as soon as practicable" after taking into account any submissions made.
108 In the circumstances, in my view the particular opinions given by the Consultant which were anterior to the provision of the Report were not matters that the Director was required to disclose or put to the applicant in making her decision under s 89C(2).
109 Finally, I note that, whilst in the circumstances it is not necessary to determine whether considerations of materiality as identified in Hossein and MZAPC apply under s 39B of the Judiciary Act 1903 (Cth), in the event that I am incorrect in reaching this conclusion, I would in any event decline the grant of relief in the exercise of discretion under s 16 of the ADJR Act on the basis that in my view no practical injustice can be said to flow from any failure of the Director to refer to the 30196 concerns; Minister for Immigration and Border Protection v WZARH [2015] HCA 40; 256 CLR 326 at [60] (Gageler and Gordon J). It is apparent, for the reasons that I have given, that the Director did not hold the view that the 30196 concerns were warranted. In the case of the Cryo 11 AKL concerns, it is apparent that the substance of what the Director considered to be material about those concerns was squarely put to the applicant, both in the telephone conversation (as recorded in the notes) and also in the Report, which summarised the position that set out the Director's preliminary views at that stage of the review and also the responses of the applicant during the teleconference. Thereafter he supplied his response in his submissions. No practical injustice may be considered to arise from the failure to put the consultant's Cryo 11 AKL concerns to him.
110 Accordingly, I consider that the applicant fails in this aspect of ground 1.
111 In relation to the apprehended bias aspect of the decision, the Full Court in CQZ15 conveniently set out the relevant principles, which are well-settled:
90 The test for apprehended bias in administrative decision-making is whether a fair-minded lay observer might reasonably apprehend that the decision-maker might not bring an impartial mind to the resolution of the question that the decision-maker is required to decide: CNY17 at [17] (Kiefel CJ and Gageler J); [56] (Nettle and Gordon JJ); and [132] (Edelman J). At least the following two steps are involved in a case involving a claim of apprehended bias: first, it is necessary to identify "what it is that might lead a decision-maker to decide a case other than on its legal and factual merits": CNY17 at [57] citing Isbester v Knox City Council [2015] HCA 20; 255 CLR 135 at [21]. One class of thing that may be identified as giving rise to partiality on a decision-maker's part is the possession of extraneous information. As Deane J said in Webb at 74 in relation to extraneous information, there is a category of cases where "knowledge of some prejudicial but inadmissible fact or circumstance gives rise to the apprehension of bias". In this case, as already noted, the first respondent's contention is that the Tribunal's knowledge of the irrelevant and prejudicial information in the Job Details Report gave rise to an apprehension of bias. Secondly, there must be an articulation of the logical connection between the identified thing and the feared deviation from the course of deciding a case on its merits: CNY17 at [57], citing Ebner v Official Trustee in Bankruptcy [2000] HCA 63; 205 CLR 337 at [8]. In this case, as already noted, the first respondent argued that the fair-minded lay observer might have apprehended that the "objectively irrelevant prejudicial information" given by the Secretary to the Tribunal in the Job Details Report might have unconsciously encouraged the Tribunal to form an adverse view of the first respondent's character and credit.
91 In the context of apprehended bias, the hypothetical fair-minded lay observer is attributed with the appropriate knowledge to be able to make a reasonably informed assessment of the likelihood of apprehended bias. Such knowledge includes knowledge of the relevant legal framework - in this case knowledge of the procedures governing the Tribunal's decision-making under Part 7 of the Migration Act. The hypothetical observer is also attributed with knowledge of the identity of the decision-maker, the nature of the decision and issues in question, and of the relevant facts and circumstances leading to the decision, including, of course, the impugned conduct: see, for example, CNY17 at [17] (Kiefel CJ and Gageler J); [58] -[59] (Nettle and Gordon JJ); Isbester at [23] (Kiefel, Bell, Keane and Nettle JJ); Re Refugee Review Tribunal v Ex parte H [2001] HCA 28; 75 ALJR 982 at [27]-[28]. It has been authoritatively stated that the fair-minded lay observer has "broad knowledge of the material objective facts … as distinct from a detailed knowledge of the law or knowledge of the character or ability of the [decision-maker]": Webb at 73, as quoted in CNY17 at [58]. In the latter case, Nettle and Gordon JJ added, at [59], "[w]here, however, … the statutory scheme is complex, the fair-minded lay observer at least must have knowledge of the key elements of that scheme".
92 As the courts have repeatedly noted, the apprehended bias rule is concerned with protecting the public appearance of independence and impartiality, and does not require a finding that the irrelevant and prejudicial information in fact affected the decision made by the decision-maker, here the Tribunal: see, for example, CNY17 at [18] (Kiefel CJ and Gageler J); [70] (Nettle and Gordon JJ); and [131] (Edelman J); and AMA16 at [62] (Griffiths J, with whom Dowsett and Charlesworth JJ relevantly agreed).
112 The impugned comments are set out in the context in which they appeared in Section 2 of these reasons. It may be observed that on 6 and 8 June 2021 the Consultant sent emails to the staff of the Director. In the first he said that he was "fairly convinced that there is very deliberate fraud occurring … This appears to be a 'crime of commission' whereby Dr Barnes is altering clinical notes and pathology requests with the specific aim of fraudulently claiming item 30196" (emphasis in original). On 8 June 2021 he said (emphasis in original):
… it seems as though his potentially deliberate misdemeanours centre around 'protecting' himself … by deliberately altering its anatomical location … Of course, I may just have a statistically anomalous sample where this seems to have occurred but this never happens in other cases. The easiest way to find out would be to run the numbers.
113 A week later, Mr Sacco ran the numbers and reported to the Director that he did not think that the Consultant's concern in relation to fraudulent alteration of the records in relation to the 30196 concerns could be substantiated. The notes of 14 July 2021 telephone conversation do not refer to the Director raising this concern with the applicant. Nor does the Report make reference to the concerns. The hypothetical fair-minded lay observer would be conscious of the relevant legal framework, including that the role of the Consultant under s 90(1) of the Act was to provide "assistance" to the Director which the Director may or may not choose to act upon. They would also be aware that the Director is, as the applicant characterised her in his submissions, a professional decision-maker who is charged with making her own decisions under the Act. In my view the fair-minded lay observer would recognise that the Director had put aside the inflammatory and inaccurate statements of the Consultant in reaching her decision as set out in the Report and that she had taken the same view in making her decision under s 89C of the Act. To put the matter in the language required by the authorities, in the circumstances of this case, I do not consider that a fair-minded lay observer might reasonably apprehend that the Director might not bring an impartial mind to the resolution of the question of whether or not to enter into negotiations with the applicant to see whether she may enter into agreement with the applicant under s 92 on the basis of the 30196 concerns as expressed by the Consultant.
114 I take the same view in relation to the Cryo 11 AKL concerns. The spreadsheet contained statements that "a proportion of the clinical notes must contain untruths" and that the applicant had "lied" in relation to records concerning the repetition of the statement about Cryo 11 AKLs. The notes of the telephone conversation with the applicant record that the Director explained that "the problem is that the entry is identical across multiple consultations … and even identical to other patient's [sic] entries. The Director expressed a preliminary concern that the record does not accurately reflect what happened in the consultation". Whilst expressed in more temperate language, the substance of the allegation made by the Consultant, namely that the clinical records contain untruths, or lies, is the same. Moreover, the notes record that the Director reported that the Consultant "said it was unlikely that exactly 11 were identified and treated each time". The applicant answered that allegation by accepting that his records are not accurate, and that "when he writes 'Cryo 11 AKs' he means it to be a macro".
115 In these circumstances, I have no difficulty in concluding that the allegation of apprehended bias is not made out. I do not consider that a fair-minded lay observer might reasonably apprehend that the Director might not bring an impartial mind to the resolution of the question of whether or not to enter into negotiations with the applicant to see whether she may enter into agreement with the applicant under s 92 on the basis of the Cryo 11 AKL concerns as expressed by the Consultant.