D.2.2 Installation, operation and removal of cookies
122 As noted at [103] above, one of the "processing operations" for which Facebook Inc was responsible in accordance with cl 5(a) of the Data Transfer and Processing Agreement was, as specified in Appendix 1, "[t]argeting advertisements and … assess[ing] their effectiveness". Another was:
Installing, operating and removing, as appropriate, cookies on terminal equipment for purposes including the provision [of] an information society service explicitly requested by Facebook users, security, facilitating user log in, enhancing the efficiency of Facebook services and localisation of content …
123 Clause 5(c) and Appendix 2 to the Data Transfer and Processing Agreement included as an obligation on the part of Facebook Inc:
Data importer to install, operate and remove, as appropriate, security cookies.
124 The 2013 Data Use Policy included an explanation of what "cookies" are:
V. Cookies, pixels and other similar technologies
Cookies are small pieces of data that are stored on your computer, mobile phone or other device. Pixels are small blocks of code on webpages that do things like allow another server to measure viewing of a webpage and often are used in connection with cookies.
We use technologies like cookies, pixels, and local storage (like on your browser or device, which is similar to a cookie but holds more information) to provide and understand a range of products and services. Learn more at: https://www.facebook.com/help/cookies
We use these technologies to do things like:
• make Facebook easier or faster to use;
• enable features and store information about you (including on your device or in your browser cache) and your use of Facebook;
• deliver, understand and improve advertising;
• monitor and understand the use of our products and services; and
• protect you, others and Facebook.
For example, we may use these tools to know you are logged in to Facebook, to help you use social plugins and share buttons, or to know when you are interacting with our advertising or Platform partners.
We may ask advertisers or other partners to serve ads or services to computers, mobile phones or other devices, which may use a cookie, pixel or other similar technology placed by Facebook or the third party (although we would not share information that personally identifies you with an advertiser).
Most companies on the web use cookies (or other similar technological tools), including our advertising and Platform partners. For example, our Platform partners, advertisers or Page administrators may use cookies or similar technologies when you access their apps, ads, Pages or other content.
Cookies and things like local storage help make Facebook work, like allowing pages to load faster because certain content is stored on your browser or by helping us authenticate you to deliver personalized content.
…
Refer to your browser or device's help material to learn what controls you can often use to remove or block cookies or other similar technologies or block or remove other data stored on your computer or device (such as by using the various settings in your browser). If you do this, it may affect your ability to use Facebook or other websites and apps.
125 This material indicates two matters of significance:
(1) First, being a matter the Commissioner emphasised, Facebook Inc is responsible for installing, operating and removing cookies on the devices of Australian users.
(2) Secondly, by reason of the second dot point in the third paragraph set out above, it is reasonably arguable that Facebook Inc, through its installation and operation of cookies, stores information about Australian users on the devices of those Australian users or in their browser caches. This is relevant not only to the issue under s 5B(3)(b) (carries on business), but also to the question which arises under s 5B(3)(c) (collecting or holding personal information).
126 Facebook Inc submitted that:
(1) First, Australia users authorised Facebook Ireland to install cookies and, in turn, Facebook Ireland subcontracted that function to Facebook Inc to perform on Facebook Ireland's behalf.
(2) Secondly, processing operations carried out by Facebook, including installing, operating and removing cookies, were not carried out by any person located in Australia or otherwise in Australia. Facebook Inc submitted that cookies are uploaded through actions taken overseas and later downloaded in Australia when a user accesses the Facebook platform.
127 As to the first submission, it is true that Australian users authorised Facebook Ireland to install cookies. The 2013 Data Use Policy and 2015 Data Policy were incorporated into the 2013 and 2015 Statements respectively. Section 1 of the 2015 Statement provided:
1. Privacy
Your privacy is very important to us. We designed our Data Policy to make important disclosures about how you can use Facebook to share with others and how we collect and can use your content and information. We encourage you to read the Data Policy, and to use it to help you make informed decisions.
128 After s 18 (the final section), the 2015 Statement provided:
By using or accessing Facebook Services, you agree that we can collect and use such content and information in accordance with the Data Policy as amended from time to time …
129 Whilst the authorisation to install cookies was given by users to Facebook Ireland, the task of installing and operating cookies was carried out by Facebook Inc in accordance with the Data Transfer and Processing Agreement. The real issue is whether a prima facie case has been established that Facebook Inc engaged in activity in Australia sufficient to permit a conclusion that it carried on business in Australia.
130 As to the second submission at [126] above - that all of its processing activity occurred outside of Australia - Facebook Inc relied on various passages in the judgment of Barrett J in Campbell v Gebo Investments (Labuan) Ltd (2005) 190 FLR 209. A question in that case was whether the mere solicitation of business transactions by the internet constituted carrying on business in Australia in the context of the winding up provisions of the Corporations Act 2001 (Cth) that give the Court jurisdiction to wind up a "Part 5.7 body" where the body "has ceased to carry on business in this jurisdiction". Over 2,000 residents of Australia had responded to solicitation through the LifeWealth 8 website and had become licensees for the purposes of simulated stock market activity by making credit card payments by means of the website. The solicitation was part of a systematic plan received and acted upon in Australia.
131 Barrett J explained that a document could be made available on the World Wide Web by a person uploading the document to a storage area managed by a web server. A person wanting to access the document could request the document from the server through his or her web browser such that the user could download the document. His Honour said at [29]:
The workings of the Internet were not the subject of evidence before me. The matter was, however, the subject of evidence and discussion in Dow Jones & Co Inc v Gutnick (2002) 210 CLR 575 and, because there is no controversy in that respect in the proceedings with which I am dealing, I am content merely to quote and adopt a passage in the joint judgment of Gleeson CJ, McHugh, Gummow and Hayne JJ at [14]-[16]:
[14] One witness called by Dow Jones, Dr Clarke, described the Internet as "a telecommunications network that links other telecommunication networks". In his opinion, it is unlike any technology that has preceded it. The key differences identified by Dr Clarke included that the Internet "enables inter-communication using multiple data-formats ... among an unprecedented number of people using an unprecedented number of devices [and] among people and devices without geographic limitation".
[15] The World Wide Web is but one particular service available over the Internet. It enables a document to be stored in such a way on one computer connected to the Internet that a person using another computer connected to the Internet can request and receive a copy of the document. As Dr Clarke said, the terms conventionally used to refer to the materials that are transmitted in this way are a "document" or a "web page" and a collection of web pages is usually referred to as a "web site". A computer that makes documents available runs software that is referred to as a "web server"; a computer that requests and receives documents runs software that is referred to as a "web browser".
[16] The originator of a document wishing to make it available on the World Wide Web arranges for it to be placed in a storage area managed by a web server. This process is conventionally referred to as "uploading". A person wishing to have access to that document must issue a request to the relevant server nominating the location of the web page identified by its "uniform resource locator (URL)". When the server delivers the document in response to the request the process is conventionally referred to as "downloading".
132 Barrett J then considered whether, on the assumption that all of the uploading activity occurred outside Australia, that activity could amount to carrying on business in Australia, by reason of the receipt of a communication in Australia.
133 His Honour said at [30] to [34]:
[30] … I assume, without deciding, that the acts of uploading occurred outside Australia. That raises the question whether physical acts outside Australia which result in business communication with persons in Australia are, by reason of the territorial quality of the receipt of the communication, properly regarded as carrying on business in Australia. The question applies equally to a situation where a person outside Australia telephones persons in Australia or sends a messages by post or email to persons in Australia and, as a result of those acts performed by the person outside Australia, receives responses which amount to or lead to transactions forming part of some undoubted business activity.
[31] It is my opinion that the circumstances outlined are, of themselves, insufficient to constitute the carrying on of business in Australia. Case law makes it clear that the territorial concept of carrying on business involves acts within the relevant territory that amount to or are ancillary to transactions that make up or support the business. Many of the cases concern persons acting as agents within the jurisdiction of enterprise bases and operating outside the jurisdiction. One view has traditionally been taken where the agent within the jurisdiction has authority to bind the principal to dealings there; while another view has been taken of cases in which the agent is empowered to do no more than receive proposals or orders within the jurisdiction (often, no doubt, in response to solicitation there) and retransmit them to the principal. The distinction is discussed in several cases, including Okura & Co Ltd v Forsbacka Jernverks Aktiebolag [1914] 1 KB 715. Buckley LJ, speaking of a situation of the latter kind, there said (at p 721):
These being the facts, 101, Leadenhall Street is really only an address from which business is from time to time offered to the foreign corporation; the question whether any particular business shall or shall not be done is determined by the foreign corporation in Sweden and not by any one in London. In my opinion the defendants are not "here" by an alter ego who does business for them here, or who is competent to bind them in any way. They are not doing business here by a person but through a person. That person has to communicate with them, and the ultimate determination, resulting in a contract, is made not by the agents in London, but by the defendants in Sweden. It follows from this that one of the essential elements which must be present before a writ can be served in this country on the agent of a foreign corporation is lacking in this case. This appeal must, therefore, be dismissed.
By the same reasoning, the mere employment by a foreign company of a commercial traveller in Victoria to receive orders on commission and to forward them to its office abroad was held, in Pearce v Tower Manufacturing & Novelty Co Ltd (1898) 24 VLR 506, not to be carrying on business in Victoria.
[33] Advances in technology making it possible for material uploaded on to the Internet in some place unknown to be accessed with ease by anyone in Australia with Internet facilities who wishes (or chances) to access it cannot be seen as having carried with them any alteration of principles as to the place of carrying on business developed at times when such communication was unknown. It has never been suggested that someone who by, say, letters posted in another country and addressed to recipients in Australia, seeks to interest those persons in business transactions to be entered into in the other country and in fact succeeds in concluding such transactions with some of them thereby carries on business in Australia, even though, depending on precise circumstances, the solicitation may contravene some other Australian law. There is a need for some physical activity in Australia through human instrumentalities, being activity that itself forms part of the course of conducting business.
[34] Unless there is evidence of activities in Australia of placing material on the Internet or processing and dealing with inquiries or applications received by Internet, the question whether LifeWealth Labuan carried on business in Australia must be addressed by reference to the elements of the evidence that go beyond internet solicitation of persons to be licensees of the LifeWealth 8 simulated stock market game.
134 Gebo Investments was considered by a Full Court of this Court in Valve Corporation v Australian Competition and Consumer Commission (2017) 258 FCR 190 (Dowsett, McKerracher and Moshinsky JJ). The Full Court broadly agreed with the observations of Barret J set out above, but did not accept that there was an "inflexible rule" that there was in all cases "a need for some physical activity in Australia through human instrumentalities, being activity that itself forms part of the course of conducting business" as was the view expressed by Barrett J in Gebo Investments at [33]. After summarising the passages of Gebo Investments set out above, the Full Court stated:
[148] His Honour concluded (at [34]) that, unless there was evidence of activities in Australia of placing material on the internet, or processing and dealing with inquiries or applications received by internet, the question whether the relevant company (LifeWealth Labuan) carried on business in Australia needed to be addressed by reference to the elements of the evidence that went beyond internet solicitation of persons to be licensees. (His Honour then went on to consider those other facts and matters, concluding (at [113]) that LifeWealth Labuan carried on business in Australia.)
[149] Although Gebo Investments concerned different statutory provisions, we consider the discussion of principles regarding carrying on business generally to be of assistance for present purposes. We do not, however, see the reference to "human instrumentalities" in the last sentence of [33] as laying down an inflexible rule or condition as to the circumstances in which an overseas company may be taken to be carrying on business in Australia. We would instead place emphasis on the statement at [31] of Gebo Investments that the case law makes clear that the territorial concept of carrying on business involves acts within the relevant territory that amount to, or are ancillary to, transactions that make up or support the business.
135 Facebook Inc submitted that the "installing" of a cookie involves, as a matter of substance, a communication of data uploaded overseas which is then downloaded by a user in Australia. It submitted that this was insufficient for a conclusion on the relevant prima facie basis that Facebook Inc carried on business in Australia.
136 The observations made in Gebo Investments, and the partial explanation of aspects of the internet and the World Wide Web extracted by Barrett J from the High Court's decision in Dow Jones v Gutnick (2002) 210 CLR 575, do not explain the data processing activities of Facebook Inc, including its activities in installing, operating and removing cookies on Australian users' devices and storing information on those devices and those users' browser caches. I do not accept Facebook Inc's submission that installing and operating cookies is to be regarded as equivalent to uploading and downloading a document. The exact mechanism by which Facebook Inc installed, operated and removed cookies was not the subject of detailed evidence. Nor was there evidence specifically directed to the storing of information about Australian users on the devices of those users or in their browser caches. The inference is open that the installing of a cookie, by it being downloaded by an Australian user or otherwise, and its subsequent "operation" by Facebook Inc once installed, involves activity in Australia, albeit instituted or controlled remotely.
137 In my view, the Commissioner has discharged her onus of establishing that it is arguable, and the inference is open to be drawn, that some of the data processing activities carried on by Facebook Inc can be regarded as having occurred in Australia, notwithstanding that the evidence did not establish that any employee of Facebook Inc was physically located in Australia. It is arguable that this is sufficient for a conclusion that Facebook Inc carried on business in Australia. On Facebook Inc's case, its business was one of providing services to Facebook Ireland and involved undertaking data processing activities which included operating cookies on the devices of Australian users. Facebook Inc's argument that the data processing activities were carried out by Facebook Inc for Facebook Ireland says nothing about where Facebook Inc carried on its business of providing services to Facebook Ireland. It may be accepted that much or most of Facebook Inc's business activities in so far as those activities related to data processing were carried on in the United States. However, it is also sufficiently arguable for the purpose of granting leave to serve out of the jurisdiction that parts of its business activity in providing a service to Facebook Ireland were carried on in Australia.
138 It is relevant to note in this context that Facebook Inc performed the data processing for all users, wherever situated. The Facebook service links users all over the world. Facebook Inc contracted with North American users and those users authorised Facebook Inc to install, operate and remove cookies. Other users authorised Facebook Ireland to do so. The uploading of data to the Facebook website by a user and the processing of data must occur effectively simultaneously. Although the Data Transfer and Processing Agreement refers to the "transfer" of data by Facebook Ireland to Facebook Inc, it is unrealistic to think that data is first provided by a non-North American user to Facebook Ireland and then transferred to Facebook Inc where it is subsequently processed. The inference is available that data uploaded by an Australian user is received instantaneously by Facebook Inc directly from the user.