The facts
9 The ACCC is a body corporate, established under s 6A of the Trade Practices Act. The first respondent is a trading corporation, within the meaning of the Trade Practices Act, which carried on the business of farming and supplying eggs. The second respondent was employed by the first respondent as its manager and was responsible for the management of the first respondent's business. In respect of his involvement in the matters alleged in the proceeding, he was acting in his capacity as manager of the first respondent, on behalf of the first respondent and within his authority as a servant and agent of the first respondent. From about March 2003, the first respondent, in trade or commerce, supplied eggs to participants in the food industry, including supermarkets, wholesalers, other farmers and retailers. In particular, it supplied eggs purchased and collected from an independent organic producer, certified by the National Association for Sustainable Agriculture Australia (NASAA). The first respondent also supplied eggs not purchased from an independent organic producer certified by NASAA or a similar body. From March 2003 until March 2005, the first respondent in trade or commerce supplied 4,012 boxes of 15 dozen eggs each, totalling 722,160 eggs. Each dozen eggs was packaged with a label containing various representations. The label contained the word "Organic" in prominent lettering and again in less prominent lettering. Also twice, appeared the words "12 Organic Free Range EGGS". There were three small bordered areas, bearing the inscription "CERTIFIED ORGANIC BY NASAA". Another small black area contained the letter "e" in a circle, and the words "essential foods" in white lettering, underneath which appeared the word, in larger green lettering "Organic". Immediately beneath the small black area with those inscriptions was the word "guarantee". The part of the label that extended over the side of the egg carton carried the inscription "Certified Organic by NASAA", followed by the words "Organic Producer No 3282".
10 By packaging the eggs in this way, the first respondent represented, in trade or commerce, that the eggs were different from eggs not labelled as "Organic", having regard to the chemicals, feed and other substances used in the production of the eggs, that the eggs were certified organic by NASAA and that the eggs were produced by Organic Producer No 3282.
11 In fact, 2,147 boxes of 15 dozen eggs, totalling 386,460 eggs, or approximately 53.5 per cent of the eggs packaged and sold as organic, were not properly described as organic, in that they were not different from eggs not labelled as organic, having regard to the chemicals, feed and other substances used in their production, they were not certified organic by NASAA and they were not produced by Organic Producer No 3282. In respect of those 2,147 boxes, the first respondent contravened ss 52, 53(a), 53(c) and 55 of the Trade Practices Act.
12 The second respondent packed the 2,147 boxes of 15 dozen eggs falsely labelled as organic, knowing that they were not organic and were not different from eggs not so labelled, having regard to the chemicals, feed and other substances used in their production, that they were not certified organic by NASAA and that they were not produced by Organic Producer No 3282. In this way, the second respondent was directly knowingly concerned in the first respondent's contraventions of ss 52, 53(a), 53(c) and 55 of the Trade Practices Act.
13 The first respondent was a family egg farming business located at Marshall, near Geelong, from 1937 until recent times. It was started by Geoff Drew. In 1963, his son Neil Drew joined the business. He is now 62 years old and the sole shareholder, director and secretary of the first respondent. Neil Drew's son is Timothy Neil Drew, the second respondent, who is 34 years old. The second respondent became responsible for the general management of the first respondent's business in 2001.
14 In 2003, the ACCC approached the first respondent with a concern that a logo on two of the first respondent's products was confusingly similar to the "tick" logo licensed by the National Heart Foundation. The confusing logo appeared on the labels of two products that were not organic eggs. The first respondent ceased distribution of those products after being advised of the ACCC's concerns and acted promptly to cease any contravening conduct. In February 2004, the first respondent provided undertakings to the ACCC, including an undertaking:
to put in processes which seek to ensure that it will not, whether by itself, its servants or agents or howsoever otherwise, in trade or commerce:
(i) represent that its egg products have approval from any organisation when this is not the case; and
(ii) utilise logos, marks or pictures that are substantially identical with the logos, marks or pictures of any organisation, company or business unless it has the consent of the owner to use the logo, mark or picture.
15 The first respondent also undertook to develop and implement a trade practices compliance program. The second respondent became the first respondent's trade practices compliance officer as part of that compliance program.
16 From June 2002 until March 2005, the first respondent sold eggs labelled as organic. It did not produce them, but purchased and collected them from a small independent organic producer certified by NASAA, with the certification number 3283. The first respondent inspected the organic eggs for quality and packaged and distributed them to retailers by way of contractors. It experienced a number of problems in obtaining organic eggs. It was unable to obtain a consistent level of supply from NASAA Certified Producer No 3282. Despite assurances from the supplier, the first respondent was also unable to increase the level of supply. Between March 2003 and March 2005, the first respondent sold approximately $10.7 million worth of eggs to supermarkets, wholesalers, other farmers, retailers and the food industry generally. Of that sum, $258,934.37, or approximately 2.4 per cent, was the turnover for the sale of organic eggs.
17 Organic farming encourages the use of renewable resources, the conservation of resources such as energy, soil and water, the preservation of the environment and animal welfare. It rejects genetic modification and radiation technology. There is a wide and diverse range of organic products available in Australia, including eggs, fruit, nuts, vegetables, various animal meats, dairy products, cereals, oil, seeds, plant and animal fibres, and health and body care products. In 2004, the Commonwealth Department of Agriculture, Fisheries and Forestry published the results of a major study it commissioned into the organic industry in Australia. That study estimated that in Australia in 2003 there were 1,511 certified organic farms, 7.9 million hectares of certified organic farmland (about 1.7 per cent of Australia's total agricultural area), approximately 2,340 organic farmers, processors, exporters and retailers and $140.7 million in farm receipts from the sale of certified organic produce. The study also found that there was no systematic promotion of organic products in Australia, so that Australian consumers were likely to have a low level of understanding of organic products and the certification processes, including the significance of certifying organisation labels. Those who conducted the study suggested that a single Australian organic label and improved communication of the values and qualities of organic food could strengthen the Australian organic industry.
18 Since the early 1990s, an arrangement has existed for organic inspection and certification. The Australian Quarantine and Inspection Service and seven approved certifying organisations participate in this scheme. The organisations are Australian Certified Organic (Biological Farmers of Australia), Bio-Dynamic Research Institute (Demeter), NASAA, Organic Food Chain, Organic Growers of Australia, Safe Food Production Queensland and Tasmanian Organic-Dynamic Producers. The Export Control (Organic Produce Certification) Orders 1997, made under the Export Control (Orders) Regulations 1982, in turn made under the Export Control Act 1982 (Cth), require every person who produces or manufactures organic produce for export to be certified. Certification is optional for the domestic market. The Australian Quarantine and Inspection Service publishes the National Standard for Organic and Bio-Dynamic Produce, which sets out the minimum requirements for products placed on the export market labelled as organic or bio-dynamic. This standard was first implemented in 1992 and amended in January 2005. It has become a de facto standard for the domestic market. The seven certifying organisations are authorised to issue organic produce certificates on behalf of the Australian Government under the national standard. Those organisations may also stipulate their own additional requirements. NASAA is a not-for-profit community-based certifying organisation, formed in 1986. It certifies approximately 900 producers, processors and retailers, over 7 million acres in Australia and approximately 7,000 operators and cooperative based farmers in the Australasia-Pacific region. NASAA is effectively funded by royalties it collects from its large number of members and certified producers. NASAA is accredited internationally by the International Federation of Organic Agricultural Movements.
19 There is currently no mandatory certification for organic produce for the domestic market. The Organic Federation of Australia, which represents all sectors of the organic industry, is working on remedying this deficiency. It released a discussion paper in 2004, committing it to negotiating domestic regulation to protect the integrity of organic products with a code of conduct, clarifying certification, assurance logos and their equivalents, promotion of the organic industry to the community and promotion of organics to the agricultural industry.
20 The first respondent deliberately packed the eggs the subject of this proceeding so that they would appear to be organic eggs, when it ran out of stock of organic eggs in March 2003. The second respondent started the practice. It was a deliberate act on his part. The respondents were motivated by frustration at the unreliability of the supply of organic eggs.
21 When the first respondent offered its undertaking to the ACCC in February 2004, the second respondent did not turn his mind to the fact that the first respondent was also contravening the Trade Practices Act with respect to the labelling of eggs as organic. In the period of approximately two years relevant to this case, the first respondent estimates that it made a profit of $69,326.57 by supplying eggs that were not organic at prices applicable to organic eggs. During the same period, the first respondent lost an estimated $19,507.95 on the purchase and supply of organic eggs.
22 On 8 or 9 March 2005, the first respondent notified its NASAA certified producer that it would stop purchasing organic eggs from him, due to insufficient supply. At approximately 2.11 pm on 9 March 2005, the first respondent received a fax from NASAA, stating that NASAA believed that eggs currently being sold under the name "Essential Foods" and claiming to be NASAA certified did not meet the product specification description as supplied by a NASAA certified producer. NASAA requested the first respondent to verify its procedure for pick-up, storage and delivery to retail outlets of eggs being sold under the name "Essential Foods" and claiming to be NASAA certified, during the period 7 - 18 February 2005, and the quantity supplied to each retailer during that period.
23 On 16 March 2005, the first respondent, through its solicitors, voluntarily contacted and met with the ACCC in relation to the conduct. The first respondent's solicitors organised this meeting within 24 hours of receiving instructions from the first respondent. The first respondent sought to make full and frank disclosure of its conduct with a view to determining what further action it should take and what further action the ACCC would take in response to the conduct. A further meeting took place on 21 March 2005.
24 On 11 March 2005, the first respondent replied to the fax from NASAA, without referring to its own relevant conduct. On 22 and 23 March 2005, the first respondent's solicitors met with NASAA, provided a full explanation of the situation, and commenced confidential discussions about how to resolve the matter to NASAA's satisfaction.
25 In March 2005, the first respondent began to take action to rectify the damage it had caused. It issued a recall to all of its customers who had been supplied non-organic eggs instead of organic eggs and issued credit notes to those who returned eggs. The first respondent also ceased entirely to operate its organic eggs business, with no intention to recommence it. The first respondent or its solicitors contacted all retailers of the first respondent's organic labelled eggs over the two year period and provided the retailers with an indemnity for damage they suffered as a result of the respondent's conduct.
26 Recognising that its conduct involved not only contraventions of the relevant provisions of the Trade Practices Act, but also breaches of the undertaking it had given to the ACCC in February 2004, the first respondent advised the ACCC from its first contact that it wished to make amends for its wrongdoing, accept an appropriate punishment, avoid damage to NASAA and the organic food industry, and avoid as far as possible its own financial ruin and the suffering of its employees, creditors and competitors. The first respondent also indicated an intention to compensate, as far as possible, anyone who suffered loss as a result of its conduct. Because eggs are perishable, it was practically impossible to determine who purchased eggs labelled as organic, the quantity purchased by each such person and the number of non-organic eggs involved. Purchasers would be unlikely to remember these details. It is difficult to assess compensation for someone who has consumed non-organic eggs. Therefore, creating a system providing for consumers to claim loss would be open to abuse. Retailers have suffered loss by not receiving what they paid for, but they have unwittingly passed that loss onto consumers. The organic food industry and the certifying bodies, including NASAA, have suffered a potential loss of consumer confidence in certification procedures as a consequence of the respondents' conduct.
27 Between 30 June 1999 and December 2005, the first respondent recorded a net loss of around $140,000. It had a number of significant liabilities and a responsibility to its employees, many of whom had been with it since the 1960s.
28 The first respondent sold its egg business to Farm Pride Foods Limited ("Farm Pride"), the sale taking effect on 29 November 2005. The second respondent is engaged as a consultant to Farm Pride, to be its national business manager for two years, which is due to expire in November 2007. Neither party has an option to renew the contract, although Farm Pride may still wish to avail itself of the second respondent's experience. Farm Pride attempted to engage in the sale of organic eggs, but no longer does so. As part of the sale of the business, the first respondent leased land to Farm Pride on which Farm Pride currently operates an egg business. That lease is also due to expire in November 2007, and there is no option to extend it. The contract of sale of the business also included a five-year restraint on the respondents being involved in the egg industry. There is no evidence before the Court of the geographical area covered by that clause. In addition, the second respondent and his father are directors of Moriac Services Pty Ltd, a company supplying labour to Farm Pride for the purposes of its egg business. The current contract is for 12 months, expiring in December 2007. There is no option to renew that contract either.
29 In addition to its other remedial action, the first respondent has earmarked $270,000, by paying that sum into the trust account of its solicitors, for distribution to the Organic Federation of Australia and NASAA. The purpose of this fund is to assist the organic industry to review its certification procedures, to develop a uniform industry code, and otherwise to support organic food producers. It is intended that the development of a uniform code and the review of certification procedures should benefit consumers by enabling the promotion of organic produce that is clearly identified and of certifiable quality, thereby increasing consumer confidence for the benefit of the organic industry. The first respondent has given an undertaking to the ACCC, pursuant to s 87B of the Trade Practices Act, that, on a date to be advised by the ACCC, it will instruct its solicitors to make payments of $216,000 to the Organic Federation of Australia and $54,000 to NASAA for the purposes to which I have referred. If either body is unable to utilise its allocation for those purposes, the first respondent will instruct its solicitors to make payment to some other organisation or organisations within the organic industry for those purposes, following consultation with the ACCC.