5.3 Relevance of the retail environment in which the Products were displayed for sale
83 Birubi's submission that no false or misleading representations are conveyed when the Products are considered in their retail context is premised among other things upon the Court finding that competing products which were made in Australia, and/or made or hand painted by an Aboriginal person expressly and prominently displayed those claims, in contrast with the Products, and were more highly priced than the Products.
84 In support of its submission that these broader surrounding circumstances must be taken into account, Birubi relied upon the statement by Gibbs CJ in Parkdale at 199 that:
The conduct of a defendant must be viewed as a whole. It would be wrong to select some words or act, which, alone, would be likely to mislead if those words or acts, when viewed in their context, were not capable of misleading.
85 Birubi also placed relied upon the decision of Allsop CJ in Coles Supermarkets, with particular weight upon his Honour's explanation of the applicable approach as follows:
41. It is necessary to view the conduct as a whole and in its proper context. This will or may include consideration of the type of market, the manner in which such goods are sold, and the habits and characteristics of purchasers in such a market…
(emphasis added)
86 Thus in Coles Supermarkets, Allsop CJ took into account contextual matters not simply pertaining to the product (par-baked bread) itself, but store signage, the "availability of bread on show", and the in-store bakery, as combining "to communicate to the ordinary purchaser of bread that baking takes place on the premises and is freshly done" (Coles Supermarkets at [49]). By analogy, Birubi submitted that the "manner in which" the Products were sold in this case requires consideration of the kinds of retail outlets which stocked the Products, their layout, other products displayed for sale with the Products, and so forth.
87 A potential difficulty with the reliance which Birubi seeks to place upon these decisions, however, is that Gibbs CJ refers to the need to view the conduct of the defendant as a whole. Consistently with this, in Coles Supermarkets, the contextual matters which Alsop CJ took into account, such as store signage and store layout, was conduct undertaken by Coles and was taken into account by his Honour as part of the means by which Coles communicated the impugned representation about the baking of fresh bread to customers. By contrast, in the present case Birubi seeks to rely upon conduct by third parties (retailers and the producers of competing products) as part of the surrounding circumstances which the reasonable member may or would take into account in drawing inferences about the provenance and means of production of the Products. Furthermore, that conduct, namely the pricing, stocking and display of products in retail outlets, is conduct which Mr Wooster accepted was not within Birubi's control.
88 It may be that the fact that broader contextual matters are within the control of a third party or outside the control of the person allegedly engaging in the misleading or deceptive conduct does not necessarily mean that those matters are irrelevant to a consideration of whether or not particular conduct or representations are likely or liable to mislead or deceive. Certainly matters such as the prevailing market conditions in which goods are represented may bear upon whether or not the representations are misleading (as Allsop CJ explained in Coles Supermarkets). In any event, this issue was not the subject of developed argument in the absence of which it would be undesirable to decide the point of principle.
89 Rather, the ACCC submitted that the evidence, even if admitted, falls well short of establishing the contextual matters on which Birubi seeks to rely. Further and in any event, the ACCC submitted that neither the range of locations at which the Products were sold, nor their price, would alter the impression which an the reasonable member would gain from the Products and their packaging, namely, that the Products were hand painted or handmade by an Australian Aboriginal person in Australia. For reasons I later explain, I accept those submissions in relation to context.
90 First, Birubi submitted that the evidence established that, within the five retail outlets photographed (and by inference, other outlets where the Products were sold), there were goods claiming expressly to be Australian made, including products displaying the "Australian made" logo. It further submitted that the reason why these stickers and the logo were used was to distinguish between those products which were Australian made and those which were not, and that, in so doing, products making those express representations gained a competitive advantage. Equally, Birubi submitted that there were also products expressly representing that they were made or painted by Aboriginal people which would also thereby have a competitive advantage. As a result, Birubi submitted that a prospective purchaser at an Outlet would be exposed to products that expressly make such claims and products, such as those in question here, which do not. In that context, Birubi submitted that it is highly unlikely that the reasonable member would consider that the Products, which do not make any express claim that they were made in Australia, or that they were made or hand painted by an Australian Aboriginal person, were nonetheless made in Australia and/or were made or painted by an Australian Aboriginal person. Further, Birubi submitted that, if a consumer is not led by the product, labelling and context to conclude that the Product is made in Australia, then that consumer would be unlikely to draw any conclusion as to the ethnicity of the person who made the product.
91 I accept that if the ordinary member of the class could not reasonably conclude that the product was made in Australia, it is unlikely that the reasonable member could nonetheless infer that the product was made or hand painted by an Australian Aboriginal person; indeed that possibility is in my view remote. However, I agree with the ACCC that the presence or absence of express claims on other products displayed in the same outlets to have been made in Australia is not inconsistent with the representation that the Products were made in Australia being implied, especially given the prominence afforded to the word "Australia" on the Products or in the case of the message stones, on the packaging (as I later explain). I also accept that the presence or absence of express claims on other products displayed in the same outlets to have been hand painted, or made, by an Australian Aboriginal person would not negate an inference which the ordinary member of the class may reasonably draw that the Products were hand painted by an Australian Aboriginal person.
92 Secondly, Birubi submitted that a reasonable member of the class would be unlikely to conclude that the Products were painted by anyone in particular, or manufactured in any particular way, in circumstances where the Products are sold in a retail environment where multiple instances of the one product are on display. Birubi submitted that this feature of the Products' display would suggest that they were mass-produced. This conclusion was said to be all the more likely given the express representation that "royalties are paid" in the case of the Trisha Mason Products, making it clear that they are reproductions and not "one off" originals. Specifically, Birubi submitted that:
35. … Because the Boomerangs, again like the other Birubi products, are relatively inexpensive and are sold alongside much more expensive items, they are unlikely to be regarded as authentic in the sense that each one is individually painted by an Aboriginal person. The Outlets commonly carry both inexpensive keepsakes and more expensive, authentic artworks. The Reasonable Member, seeing the range of things available, is unlikely without express representations, to conclude that comparatively inexpensive items, obviously mass-produced, have aspects of authenticity such as being hand painted by a person of a particular ethnicity.
36. If matters of authenticity were important, the obvious disparity in price would likely lead the Reasonable Member to inquire as to the reasons for that disparity. That enquiry would likely reveal that the more expensive product was a one-off product actually made by an Aboriginal person, that being the basis upon which the higher price is demanded.
93 I note that there was no evidence that the Outlets were aware that the Products were manufactured in Indonesia.
94 Equally, Birubi submits that the reasonable member would be aware that the mere reference to "Australia" on the Products (or in the case of the message stones, on the packaging) does not necessarily mean that they were made in Australia. Relying again upon the retail setting as conveying that the Products are mass-produced and comparatively inexpensive when assessed against Australian made products, Birubi submits that the reasonable member would be unlikely to conclude that the Products were made in Australia given "[t]he common experience of the modern retail environment… that mass-produced, inexpensive reproductions are often manufactured overseas."
95 However, in my view, statements on the labels and packaging of the Products that they are hand painted, handmade, and/or hand crafted, is likely to negate any implication that they are mass-produced to the reasonable member. Furthermore, in the context of an object of Aboriginal cultural significance, the reasonable member would infer that the reason why hand painted, handmade and/or hand crafted are considered to be features worthy of prominence is because the Product was hand painted, handmade or crafted by an Aboriginal person, thereby enhancing its cultural value and attractiveness to consumers.
96 Moreover, the evidence is insufficient to establish the proposition that the Products are relatively inexpensive as against those other products in the Outlets which expressly state that they are Australian made (including those bearing the "Australian Made" logo) and/or hand painted, or made, by Australian Aboriginal persons. It is also insufficient to establish that the retail setting in which the Products were presented for sale and which encompassed many and varied outlets would have indicated that the Products were mass-produced.
97 In this regard, evidence was led of photographs taken by Mr Moore of only a very small number of the many retail outlets across Australia where the Products (and other Birubi products) were supplied for sale, and of a small range only of prices of other products within those outlets. Moreover, as earlier mentioned, Mr Wooster gave evidence that he had no control over the pricing of Birubi products by retail outlets to which they were supplied, how they were displayed and other products that they were displayed with. Furthermore, despite his evidence that he regularly visited retail outlets stocking his product lines and would observe how the outlets presented his product lines during those visits, Mr Wooster did not give evidence about the pricing of the Products as against other products in the various retail outlets, or how they and other products were displayed. It follows that Birubi failed to lead evidence in chief (by affidavit or, with leave, orally) on a topic on which Mr Wooster could have been expected give direct evidence. In these circumstances, the inferences that Birubi seeks to draw as to the price placement of the Products vis a vis other products across the range of Outlets during the relevant time, and as to the manner in which they were displayed as at that time, should not be drawn: Commercial Union Assurance Company of Australia Ltd v Ferrcom Pty Ltd (1991) 22 NSWLR 389 at 418 (Handley JA) at 418.
98 Further and in any event, the evidence that was provided would have been insufficient to establish that a prospective purchaser may regard the pricing of the Products vis a vis other products as suggesting that the Products were not hand painted, or made, by an Aboriginal person and/or not made in Australia. There was no evidence of the price of the vast majority of the products portrayed in the photographs taken at the five outlets of which evidence was led. Further, where there was evidence as to the price of other products, there was no obvious pattern which emerged establishing the price differential which Birubi said would have been apparent to a prospective purchaser. The examples given in the table below suffice to illustrate the difficulty.
DESCRIPTION OF PHOTOGRAPH PRICE LOCATION IN THE EVIDENCE
Wineholder at Mac3 Gifts decorated with Aboriginal designs and stating "handpainted" and "Made in Australia" with the "Australian made" logo. $45.00 Exhibit 1, First affidavit of Mr Moore at p. 14
Boomerang at Mac3 Gifts decorated with Aboriginal designs and a kangaroo image with the "Australian Made" logo displayed on the packaging. $15.00 Exhibit 1, First affidavit of Mr Moore at p. 19
Didgeridoo at NT Souvenirs but no evidence of any representations made about the objects' place or process of manufacture. $428.95 Exhibit 1 to the second affidavit of Mr Moore at pp. 50-53
Didgeridoos at Darwin Souvenirs but no evidence of any representations made about the objects' place or process of manufacture. $369.95 Exhibit 1 to the second affidavit of Mr Moore at pp. 89-90 and 92
Message stone keyring at Darwin Souvenirs stating "Aboriginal Symbol: Love" and bearing the "Australian Made" logo. $19.95 Exhibit 1 to the second affidavit of Mr Moore at pp. 96-97
Boomerang at Darwin Souvenirs decorated with Aboriginal designs in packaging to which the "Australian Made" logo is affixed and the description "hand painted" is displayed. $24.95 Exhibit 1 to the second affidavit of Mr Moore at p. 101
Loose boomerang on stand along with multiple loose boomerangs at Darwin Souvenirs decorated with Aboriginal designs but no evidence of any representations made about the object. $36.95 Exhibit 1 to the second affidavit of Mr Moore at pp. 106-107
Loose boomerangs on stand with multiple boomerangs at Darwin Souvenirs decorated with Aboriginal designs but no evidence of any representations made about the object. $4.95 Exhibit 1 to the second affidavit of Mr Moore at p. 108
Loose boomerang at Darwin Souvenirs on stand with multiple boomerangs decorated with Aboriginal designs with label affixed stating "Australian Made Boomerang, Hand Painted by Aboriginal Artist Leonie Roser". The artist's photograph is also reproduced on the label. $22.95 Exhibit 1 to the second affidavit of Mr Moore at p. 109-111
Boomerang at Darwin Souvenirs decorated with Aboriginal designs in packaging stating on the front "Australia" prominently and bearing the "Australian Made" logo, and on the back of the packaging, relevantly "Handmade in Australia". $5.95 Exhibit 1 to the second affidavit of Mr Moore at p. 115-116
Boomerang at Darwin Souvenirs decorated with Aboriginal designs in packaging stating on the front among other things "100% Crafted, Signature Series, Returning Boomerang", "Australian Made", "Made of Australian timber" and bearing the "Australian Made" logo and a "certificate of authenticity" $14.95 Exhibit 1 to the second affidavit of Mr Moore at p. 119-120