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[2009] FCA 1565
Federal Court of Australia
2009-12-22
Greenwood J
Original judgment source is linked above.
BETWEEN: AUSTRALIAN COMMUNICATIONS AND MEDIA AUTHORITY
REASONS FOR JUDGMENT 1 In this application, the Australian Communications and Media Authority (the "Authority") seeks declarations as to contraventions by the respondent, Mr Atkinson, of s 16(1) of the Spam Act 2003 (Cth) (the "Spam Act"), injunctions restraining Mr Atkinson from engaging in contravening conduct in the future and an order for the imposition of a pecuniary penalty in respect of the contended contraventions. 2 The application was listed for final hearing and determination on the footing that the parties have reached agreement as to the facts giving rise to contraventions of s 16 of the Spam Act and, subject to discretionary considerations, the parties are agreed as to the formulation of the proposed declarations and injunctions to be made. In addition, the parties have reached agreement as to the pecuniary penalty they jointly submit the Court ought to order having regard to all of the statutory considerations going to that question. 3 Those matters are supported by extensive written joint submissions filed by the parties and supplementary written submissions in relation to additional matters to be mentioned later in these reasons. 4 Mr Atkinson admits the contraventions alleged against him, based on the agreed facts. The joint submissions go beyond simply questions of fact and extend to joint submissions as to matters relevant to the exercise of the power to impose a pecuniary penalty. 5 The agreed facts, extracted from the joint written submissions, are these: Facts 7. The material facts relied on and the details of the conduct the subject of the proceedings are set out in the statement of claim and below. 8. Between approximately 25 October 2006 and 17 December 2007, Mr Atkinson operated a business, under the name "Sancash", which promoted various herbal products, adult products, and replica watches (the Sancash products), by means of unsolicited email messages (the spam emails) sent by a series of approximately 45 recruited individuals (the Sancash affiliates). 9. If a recipient purchased a Sancash product as a result of the spam emails sent by a Sancash affiliate, Mr Atkinson received a commission payment from the supplier of the product, and in turn paid a commission to the Sancash affiliate. 10. A spam email sent by a Sancash affiliate would contain an internet link through which the recipient of the spam email could order a promoted product. Sancash affiliates were allocated their own specific internet links to include in the spam emails that they sent. This enabled a Sancash affiliate to be identified in relation to a particular purchase and for a commission to be paid. 11. The operation of the Sancash business between October 2006 and December 2007 involved the sending of millions of spam emails worldwide by Sancash affiliates. 12. Mr Atkinson did not personally send the spam emails. Mr Atkinson caused the emails to be sent as he: 12.1 managed and operated the Sancash business, including recruiting Sancash affiliates, communicating with them electronically, monitoring their sales, paying commissions to them, and providing customer support services for orders generated by the Sancash affiliates, including responding to customer queries; 12.2 established and provided, or caused to be established and provided, to the Sancash affiliates internet domain names (including causing to be established and provided the domain names in Attachment 1 to these submissions) and website templates through which they were able to direct sales in the spam emails; and 12.3 created and provided, or caused to be created and provided, particular subject lines for use in the spam emails, to assist in avoiding automatic spam filters. Subject lines that Mr Atkinson caused to be created and provided, by a subordinate, include the subject lines in Attachment 2 to these submissions. 13. The spam emails were sent for the purpose of offering to supply, or promoting, the Sancash products, and were accordingly commercial electronic messages within the meaning of that expression in s.6 of the Spam Act. The spam emails did not fall within the exception in s.16(1)(b) of the Spam Act for "designated commercial messages", as defined in Schedule 1 of the Spam Act, as they contained content other than factual information, being a promotional message in relation to the Sancash products. 14. The spam emails were sent to persons including recipients in Australia, and included messages accessed using computers, servers or devices located in Australia, and messages sent to electronic account-holders who were individuals physically present in Australia when the emails were accessed. Such emails had an Australian link within the meaning of that expression in s.7 of the Spam Act. 15. This proceeding is confined to the conduct of Mr Atkinson in causing to be sent those spam emails which had an Australian link (the Australian spam emails). 16. Mr Atkinson says that he requested some new affiliates not to send the email messages to some Australian email addresses. Mr Atkinson did not retain any records of such communications and the records produced by him or otherwise obtained by the ACMA do not contain any of these statements. The precise terms of Mr Atkinson's requests accordingly cannot be specified. Mr Atkinson admits that he gave no instruction or direction that would be capable of ensuring no Australian address received the spam emails and he in fact observed that orders were received from Australian customers. Mr Atkinson also did not take effective steps to check whether such instructions as may have been given about Australian addresses were complied with. He also suspected, but did not check, that at least one of the affiliates was based in Australia. 17. Attachment 3 to these submissions is a CD of emails identified by the applicant as Australian spam emails sent by the Sancash affiliates, and caused to be sent by Mr Atkinson, during the period between 18 October 2007 and 17 December 2007. The emails are extracted from a database maintained by the applicant, referred to as the "SpamMatters database", through which members of the public in Australia are able to report, and forward to the ACMA, unsolicited commercial emails received at their email accounts. 18. The extracted emails contained in Attachment 3 comprise those from the ACMA's SpamMatters database which incorporated one of the domain names identified at Attachment 1 as created by the respondent. 19. There are 140,789 emails extracted in the attached disk. They consist of the following numbers of emails sent on each day listed below: Date Number of Emails Date Number of Emails 18 October 2007 3045 18 November 2007 1899 19 October 2007 4156 19 November 2007 2522 20 October 2007 2815 20 November 2007 2721 21 October 2007 1406 21 November 2007 2069 22 October 2007 3748 22 November 2007 2135 23 October 2007 2744 23 November 2007 2398 24 October 2007 2732 24 November 2007 2444 25 October 2007 2830 25 November 2007 2471 26 October 2007 2785 26 November 2007 2659 27 October 2007 2679 27 November 2007 2056 28 October 2007 2093 28 November 2007 2525 29 October 2007 2294 29 November 2007 3164 30 October 2007 3929 30 November 2007 2605 31 October 2007 2718 1 December 2007 2479 1 November 2007 1744 2 December 2007 2124 2 November 2007 2460 3 December 2007 2724 3 November 2007 1858 4 December 2007 4628 4 November 2007 3247 5 December 2007 3083 5 November 2007 2562 6 December 2007 2231 6 November 2007 2058 7 December 2007 2028 7 November 2007 1429 8 December 2007 1594 8 November 2007 1076 9 December 2007 1381 9 November 2007 971 10 December 2007 1522 10 November 2007 616 11 December 2007 1368 11 November 2007 1550 12 December 2007 1274 12 November 2007 1696 13 December 2007 3056 13 November 2007 2225 14 December 2007 2887 14 November 2007 2192 15 December 2007 1354 15 November 2007 2673 16 December 2007 872 16 November 2007 2699 17 December 2007 911 17 November 2007 2575
Conclusions 38 Accordingly, I propose to approach the assessment of the pecuniary penalty jointly put to the Court by the parties on this basis. 39 Firstly, I have taken into account each of the considerations identified in s 24(2) of the Spam Act in determining whether the proposed pecuniary penalty is appropriate. That question is to be approached by taking into account all of the relevant considerations including the criteria at s 24(2)(a) to (e) and any additional matters that enable the Court to determine whether the proposed penalty is within the range of penalties that might be imposed. 40 Secondly, I consider that the decisions of the Court in Clarity1 and Mobilegate engage factors which significantly differentiate those cases from the present case. Clarity1 was a fully contested proceeding involving a different class and scale of conduct. There was no cooperation in relation to the proceeding because the respondents took the view that their conduct did not involve a contravention of the relevant provisions especially in circumstances where the legislation had not been tested and no judicial determination was before the respondents which may have aided their analysis of the various integers contained in the sections. The respondents in Clarity1 cooperated in the conduct of the case but not in the sense of accepting the contention that its conduct contravened the Spam Act, so as to avoid the applicant incurring the costs of the proceeding. 41 The decision in Mobilegate involved truly reprehensible predatory conduct of a kind which warranted a penalty directed emphatically towards specific deterrence and transparent general deterrence. The class of conduct the subject of Mobilegate is not evident in these proceedings. 42 Thirdly, however, as to the class of conduct on the part of Mr Atkinson, there is simply no doubt that Australian citizens find large‑scale distribution of unsolicited commercial electronic messages promoting the sale of products, in the circumstances of this case, very irritating and annoying. It causes all users of computers to constantly update spam filters and other protective devices to try to deflect the unwanted rain of electrons and digits disseminated by those who wish to do what Mr Atkinson has done. The Parliament has made its intention plain that the unsolicited distribution of electronic emails (spam) is to be discouraged. 43 Notwithstanding these considerations, the Court ought to take into account and attach significant weight to Mr Atkinson's cooperation with the Authority in isolating the extent of the conduct and in seeking to resolve the present claims on the basis of admissions and a joint submission. 44 Fourthly, Mr Atkinson is represented by independent lawyers and he has formed his view as to the various matters the subject of the submission with the assistance of that advice. 45 Fifthly, from the regulator's perspective, there is much to be gained, in the public interest, in reaching the consensus reflected in the joint submission which, in truth, is a calculus of competing considerations which take their distilled form in the joint submission as a result of a range of considerations and, no doubt, positions put; some accepted; some rejected; and many negotiated, with a view to addressing the contraventions without the necessity of litigation. Plainly enough, significant costs will be avoided for the Authority as a result of this approach to the matter. Court time will be saved and matters of other litigants will be allocated to Court time that would have been consumed in hearing the present proceeding. 46 Sixthly, although Mr Atkinson has been the subject of New Zealand proceedings, I note that he also cooperated with the New Zealand authorities in resolving the matters in issue in that jurisdiction. I note that Mr Atkinson contends in the joint submissions that he made some attempts to prevent the distribution of the emails to Australian addressees although the attempts are undocumented and undefined. Nevertheless, I accept that some attempt was made to prevent that distribution. 47 Seventhly, in assessing whether the quantum of the proposed penalty is appropriate in all the circumstances, I have taken into account the agreed position concerning the facts of the contraventions; the unquantifiable but recognised costs and losses imposed on users by conduct such as Mr Atkinson's conduct; the highly deliberate character of the conduct engaged in for profit‑making by Mr Atkinson; the attempts by Mr Atkinson to counteract filters used to prevent spam communications from reaching Australian users; and the other considerations earlier mentioned. 48 Eighthly, although the pecuniary penalty is a matter for the Court to determine (Minister for Industry, Tourism and Resources v Mobil Oil Australia Pty Ltd [2004] FCAFC 72), and the question of whether the Court ought to make declarations as to particular matters or injunctions framed in a particular way or at all necessarily involves discretionary considerations and questions of utility, the Court will attach significant weight to a negotiated settlement quickly reached between parties acting with the benefit of legal advice, provided the document identifies the conduct precisely; the responsibility of each respondent in that conduct is recognised (whether at the centre or at the margin); and the proposed penalty is within the range the Court would impose and is thus not manifestly inadequate: Trade Practices Commission v TNT Australia Pty Ltd (1995) ATPR 41‑375; NW Frozen Foods Pty Ltd v Australian Competition and Consumer Commission (1996) 71 FCR 285; Australian Communications and Media Authority v Radio 2UE Sydney Pty Ltd (No 2) (2009) 178 FCR 199. The approach to the assessment of a pecuniary penalty under the Spam Act ought, in principle, to reflect some of the considerations applied by the Court in assessing a pecuniary penalty under the Trade Practices Act 1974 (Cth). In particular, the Court will have regard to the elements of specific and general deterrence and assess whether a proposed penalty might be so high as to be oppressive in all the circumstances: Australian Competition and Consumer Commission v Leahy Petroleum Pty Ltd (No 3) (2005) 215 ALR 301; TPC v Stihl Chainsaws (Aust) Pty Limited; NW Frozen Foods Pty Ltd v ACCC at 293. 49 I am satisfied that the proposed pecuniary penalty is within the range that the Court would impose, although I take the view that the proposed penalty in the joint submission is towards the lower end of that range having regard to the concessions made on the facts and the criteria informing the determination of a penalty. However, Mr Atkinson's cooperation is a significant factor in determining whether the penalty is within the range and thus not manifestly inadequate. The proposed penalty of $210,000.00 is one which will impose specific deterrence upon Mr Atkinson and suggests to the broader community, as a matter of general deterrence, that contravention of the Spam Act attracts significant penalties. In addition, the public recognition that early and close cooperation with the Authority, when confronted with conduct in contravention of the Spam Act, is likely to significantly mitigate the pecuniary penalty ultimately imposed, is in the public interest, by creating incentives for contraveners to cooperate early and comprehensively. 50 The parties jointly urge the Court to make a declaration in the following terms and order that the respondent be restrained, in the following terms: THE COURT DECLARES THAT: 1. The respondent, between approximately 25 October 2006 and 17 December 2007, by, in the course of his operation of the Sancash Business, 1.1 recruiting individuals ("the Sancash Affiliates") to market particular products via the internet ("the Sancash products"); 1.2 receiving and paying commissions in respect of sales of the Sancash products as a result of internet marketing by Sancash Affiliates; 1.3 communicating electronically with the Sancash Affiliates in relation to the Sancash Business; 1.4 creating and registering, and causing to be created and registered, domain names and providing and causing to be provided those domain names to the Sancash Affiliates, which domain names were to be included as links in electronic messages sent by the Sancash Affiliates to market the Sancash products; 1.5 providing and causing to be provided subject lines to Sancash Affiliates for use in electronic messages sent by the Sancash Affiliates to market the Sancash products; and 1.6 providing customer service support for orders for the Sancash products generated by the Sancash Affiliates by the electronic messages they sent, including dealing with flawed orders and responding to customer queries, caused to be sent by the Sancash Affiliates electronic messages which: 1.7. were sent for the purpose of offering to supply, or promoting, the Sancash products, and were thereby commercial electronic messages within the meaning of s.6 of the Spam Act; 1.8 were not designated commercial messages within the meaning of Schedule 1 of the Spam Act because the messages contained other than factual information with or without directly related comment; 1.9 were accessed by computers, servers or devices located in Australia, and sent to electronic-account holders who were individuals physically present in Australia when the message was accessed, and thereby had an Australian link within the meaning of s.7 of the Spam Act; and has thereby caused to be sent unsolicited commercial electronic messages in contravention of s.16(1) of the Spam Act. THE COURT ORDERS THAT: 2. The respondent be restrained for a period of seven years from the date of order from sending, or causing to be sent, or being knowingly concerned in or party to any person sending or causing to be sent, unsolicited commercial electronic messages from a person in Australia to anywhere, or from anywhere to persons in Australia. … 51 As to the declarations and injunctions, I am satisfied that the discretion ought to be exercised in favour of making the declarations and an injunction restraining Mr Atkinson as sought, subject, however, to the amendment suggested below. Mr Atkinson is to be ordered to pay to the Commonwealth of Australia, in respect of his contraventions of the Spam Act, a pecuniary penalty in an amount of $210,000.00, such penalty to be paid within 60 days of this order. A further order will be made by agreement that the respondent pay the applicant's costs of and incidental to these proceedings in an agreed amount of $15,000.00 within 60 days of this order. 52 The injunction is to be expressed in these terms: THE COURT ORDERS THAT: … 2. The respondent be restrained for a period of seven years from the date of this order from sending, or causing to be sent, or being knowingly concerned in or party to any persons sending or causing to be sent, an unsolicited commercial electronic message as that term is understood for the purposes of the Spam Act 2003 (Cth) or unsolicited commercial electronic messages for the purposes of that Act from a person in Australia to anywhere, or from anywhere to persons in Australia. I certify that the preceding fifty-two (52) numbered paragraphs are a true copy of the Reasons for Judgment herein of the Honourable Justice Greenwood.
Associate: Dated: 22 December 2009 Counsel for the Applicant: Mr M R Hodge
Solicitor for the Applicant: Australian Government Solicitor
Solicitor for the Respondent: Mr D Kake, Redchip Lawyers
Australian Communications and Media Authority
Atkinson
(2006) 155 FCR 377
(2009) 261 ALR 326
(2005) 228 CLR 357
(1996) 71 FCR 285
(2005) 215 ALR 301
(2009) 178 FCR 199