BACKGROUND
4 The history of the proceedings is lengthy.
5 In 2010 Mr Andrews (and others) commenced a class action in this Court against ANZ (the 'Andrews Proceeding') on their own behalf and on behalf of a closed class of certain other customers of ANZ who had been charged 'Exception Fees' by ANZ after May 2004 (which it was alleged were penalties, or else charged unconscionably within the meaning of the Australian Securities and Investments Commission Act 2001 (Cth)) and who had signed litigation funding agreements with IMF.
6 The Andrews Proceeding passed through a number of interlocutory steps:
(1) the determination of separate questions on the law of penalties by Gordon J in 2011, and removal of the appeal from her Honour's determination to the High Court of Australia in 2012 (resulting in Andrews v Australia and New Zealand Banking Group Ltd (2012) 247 CLR 205); and
(2) the remitter of the remaining controversy back to the Federal Court where, for procedural reasons, the Andrews Proceeding was adjourned until the remaining issues were determined in a separate closed class representative proceeding commenced on 13 March 2013 by Mr Paciocco and others (the 'Paciocco Proceeding').
7 The second class action, namely, the Paciocco Proceeding, was commenced in this Court against ANZ by Mr Paciocco and others who had been charged Exception Fees by ANZ (not limited in time to fees charged after May 2004) on their own behalf and on behalf of certain other customers of ANZ, in which substantially the same allegations as those in the Andrews Proceeding were made. The Paciocco Proceeding covered a much smaller group of people than the Andrews Proceeding. The specific PPN Fee claim, which was the forerunner of the residual dispute (being a claim that the PPN Fees were, on a proper construction of the contract, charged in breach of contract) was, however, introduced very late and immediately before trial via 'Additional Points of Claim' filed on behalf of Mr Paciocco. The two class actions were consolidated to form, in effect, one single class action (the 'ANZ Bank Fees Class Action').
8 The Paciocco Proceeding passed through an initial trial before Gordon J in late 2013, in which Mr Paciocco successfully contended that late payment fees were penalties (but not that they involved statutory unconscionability), but did not successfully contend that honour, dishonour, non-payment or overlimit fees were penalties or involved statutory unconscionability. Mr Paciocco also successfully contended that the two PPN Fees that were charged by ANZ to him in September 2008 and January 2009 were charged in breach of contract. Mr Paciocco alleged that ANZ was only contractually entitled to charge such a fee when the periodical payment was to be made to the account of another person or business (ie to someone other than the particular customer who had authorised the payment), and was not contractually entitled to charge such a fee when the periodical payment was to be made to the customer's own account (eg from the customer's transaction or savings account to another account in the name of the same customer, such as a loan account). The fees charged to Mr Paciocco fell into the second category, that is, the payments were to be made to another account in his name. In the Paciocco Proceeding, ANZ admitted Mr Paciocco's individual claim in respect of the Periodical Payment Non-Payment Fees that were charged to him, and the Court ordered ANZ to repay Mr Paciocco those fees, together with interest.
9 Thereafter there were mutual appeals to the Full Court of the Federal Court, which were determined in 2015, and a further appeal to the High Court of Australia, which was determined in 2016 (ie Paciocco v Australia and New Zealand Banking Group Ltd (2016) 258 CLR 525). The focus of the appeals was on the penalty and statutory unconscionability claims.
10 Following disposition of the appeals, in early 2017, Mr Andrews sought and obtained leave to amend the Andrews Proceeding to withdraw all the penalty and statutory unconscionability claims, and make claims in respect of PPN Fees on behalf of the closed class of persons represented in that proceeding.
11 In 2016, following the Court's order, ANZ undertook a remediation program (the 'Remediation Program'), by which it sought to refund to customers all PPN Fees it had charged during the period 1 January 2008 to 23 February 2016, together with an additional amount by way of interest compensation. The Remediation Program did not apply to PPN Fees that were charged to customers before 1 January 2008. It is to be noted that the amendments to the Andrews Proceeding to claim PPN Fees were ordered to take effect from 19 December 2016 (being the date when the amendment was notified).
12 In mid-2018, there was a mediation following which a settlement was reached (recorded in the Deed), one integer of which was that Mr Andrews agreed to open the class in the Andrews Proceeding so as to include in it all persons who had been charged PPN Fees, for the purpose of achieving final resolution of all claims by ANZ customers in respect of PPN Fees charged in the relevant period.
13 By orders made on 15 March 2019, the Court:
(1) consolidated the Andrews Proceeding and the Paciocco Proceeding to simplify the process of giving notices to group members, and settlement distribution in the event the settlement is approved;
(2) opened the class in the Andrews Proceeding, and made orders requiring persons who thereby became group members to register by a certain date if they wished to participate in any distribution from the proposed settlement. The class-opening orders amended the group definition so that it extended to all persons who between 1 August 2003 and 23 February 2016 were customers of ANZ and were charged PPN Fees by ANZ; and
(3) made directions for the publication of notices to group members of the proposed settlement, and any applicable opt out rights. The time for group members to take a step was extended by subsequent order to 30 August 2019.
14 Two relevant features of the group the subject of the consolidated proceeding, following the class-opening orders should be noted:
(1) First, it confined the class only to persons who had been charged PPN Fees (formally removing a large number of group members who had signed up in respect of the broader fee challenges which had been disposed by the High Court proceedings and struck out from the claim at the time the PPN Fee amendments were made).
(2) Second, it extended the claim period back in time to 1 August 2003, which was the first date on which ANZ had charged PPN Fees. Previously, the claim period in the closed class Andrews Proceeding had commenced in May 2004, whereas the claim period in the closed class Paciocco Proceeding was not so limited, and practically extended back to 1 August 2003 so far as PPN Fees were concerned.